Endorsed by Which?

Sutton Home Improvements Limited

4.2

5 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

This business has not added a description yet.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • UPVC doors
    • Orangeries
    • Patio doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Cladding
    • Conservatory roof conversions
    • Guttering, fascias and soffits
    • Tiled conservatory roofs
    • Roofline
  • Builders

    • Conservatories
    • Extensions
    • Porches
  • More Services

    • window installation
    • warm roofs
    • lanterns

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.2
5 reviews
Customer Service
4.0
Quality
4.2
Value
4.4
Sort by
Good Product, Poorly installed
Customer Service
Quality
Value
We decided to use this Company because they were a local firm and we liked the product. They replaced virtually every window in our house and two doors. Unfortunately, the installation was under-resourced and rushed. They broke our garden bench by dropping a window they had removed, the making good was poor and had to be redone and they failed to properly seal the windows which resulted in damage being caused to our internal decorations. This damage only became apparent two years after the installation had been completed but the Company are refusing to accept responsibility despite the fact that it was their own engineer who identified the cause of the damage being the failure to properly seal the windows.
Customer in Greater London Posted on 19/08/2020 , work completed 12/04/2018
Very pleased with every job
Customer Service
Quality
Value
Used in the past and always been happy with the work. They answer the phone quickly and answer questions quickly. They are also very helpful, stick to their quotations and good quality work!
Miss Webb Posted on 13/11/2019 , work completed 13/11/2019
Satisfied customer.
Customer Service
Quality
Value
I had a porch door fitted at the front of my house. I initiated contact with Sutton who on my enquiry arranged for a consultant to telephone me to talk to me about what I considering. within a couple of days the consultant, a very pleasant and professional man, came around to discuss with me the style of door and what would fit well within the space available. Once I agreed the style of door i wanted i made contact with the consultant he brought paperwork for me to sign and to leave a small deposit. He then informed me that I would be contacted by the engineer who would come to measure up. The engineer made contact with me and we agreed a time for his visit. I did not want an extended porch and wondered if the space between the main door and porch area was sufficient to allow someone to stand unhindered. I explained this to the engineer who suggested I think about it and to contact him when i had made my decision. I agreed to do this and having spoken to a neighbour who had a similar porch door and area as my own, I decided i would go ahead with my plans for the porch door. I made contact with the engineer, who return the next day to complete taking measurements. I was told by the engineer that i would receive further communication from Sutton including documents regarding the works and a fitting date. I received the documents which I read through carefully and waited in anticipation for the work to be completed. The company called me a week before to ensure the date agreed for installation was still suitable for me and asked if i had any questions. on the day of the fitting the fitter arrived on the time agreed and fitted the door without any hitches or delay. The balance was paid after the work had been completed. i was given several options and i opted to pay by BACS. Overall i was very pleased with the outcome. The look of the Porch doors exceeded my expectation and everyone with whom i had contact with at the company acted professionally throughout this process. Consequently, I would highly recommend Sutton to others.
Satisfied customer. Posted on 25/10/2019 , work completed 25/10/2019
Happy customer
Customer Service
Quality
Value
Polite efficient service, they knew what they were doing and completed promptly.
Fortune Posted on 19/08/2019 , work completed 19/08/2019
Wouldn't hesitate to recommend
Customer Service
Quality
Value
Wouldn't hesitate recommend very impressed by the service. Perfect from start to finish and they left no mess behind!
Mr Feagon Posted on 06/08/2019 , work completed 06/08/2019