Excellent work, very reasonable priced
Realizing I had bedbugs, I rang James Simpson. He explained on the phone the procedure and came the following day. We went through room for room so I knew what was being done. The job was very professional, efficient, and sorted the problem. I was given a price beforehand which was very reasonable. James followed up with a phone call to see all was well. I can most certainly recommend him and he is in my phone book if I have any further jobs!
Customer in Greater London
Posted on 04/04/2020
, work completed 17/03/2020
Recommended
Removal of Squirrels from Attic
We had a problem with squirrels in our attic. We contacted James Simpson who asked a few questions before he visited to determine the nature of the problem ie. rats or squirrels. He came early evening the same day as we told him we found the noise in the attic very unnerving. He did his survey, set the traps, then took photographs of the roof area which he showed to us. We were able to see where he set the traps and also the holes in the weatherboards through which the squirrels there accessing the attic. Four days later, James returned to check the traps and sure enough all the squirrels were caught. James re set the traps and returned a week later to check and found them empty. He advised us to get a roofer to repair the holes quickly. We are happy to say there are no more squirrels in the attic. A job well done, no fuss, no problems. Very proffessional and friendly and reasonably priced. We highly recommend James
Jo, Greater London
Posted on 01/12/2019
, work completed 01/12/2019
Recommended
Rodent problem
James dealt with the problem very professionally and thoroughly. He took the time to actually work out how a rodent could get in the house and worked on a solution that meant it was not an ongoing problem. I would highly recommend him.
Customer in Greater London
Posted on 18/11/2019
, work completed 18/11/2019
Recommended
Excellent service
I have used several pest control companies over the years and these were head and shoulders above all of them. Rather than just treating the symptoms, James Simpson spent time searching for and rectifying the cause. Very professional and friendly service and good value for money. I would have no hesitation in recommending them.
Customer in Greater London
Posted on 28/10/2019
, work completed 12/09/2019
Recommended
Super job
A large wasps' nest had appeared in the loft. The efficient James Simpson tackled it promptly and at a very reasonable cost. He even offered to come back free of charge if the first treatment proved unsuccessful. He reckoned that there could be as many as 2,000 wasps in the nest, so this was definitely a job for the professionals!
Customer in Greater London
Posted on 07/10/2019
, work completed 05/10/2019
Recommended
Sorted out a messy drain problem
Finding your main drain overflowing in the middle of summer is not a nice experience! Found James though the Which website and he arrange to come the next day and investigate. I had to go to work but as the drain is in the front garden James said he probably didn’t need access to the house. He quickly and found the problem was roots growing into the drain and dug them out - not an easy or very pleasant task. The cost was very reasonable for the work involved.
Laura, Greater London
Posted on 16/08/2019
, work completed 22/07/2019
Recommended
Five stars
James has sorted me out twice in the last fortnight and been absolutely brilliant. Good service, good price, good man.
Robert, West London
Posted on 05/08/2019
, work completed 05/08/2019
Recommended
Pest control. Fox.
James was recommended to me by our gardening service to deal with a fox that had become too comfortable in our garden. He was professional and responded very quickly to my messages. He told me it could take a week but in fact it took 4 days. Once the fox was trapped James was there in less than an hour to minimise any stress to the animal and removed it for release in a more suitable area. I can’t recommend him highly enough, we can safely use our garden again for the rest of the summer.
Customer in Greater London
Posted on 02/08/2019
, work completed 26/07/2019
Recommended
My review
Friendly and personable service. Would definitely use them again. Happy to recommend them.
Kwame, Surrey
Posted on 01/08/2019
, work completed 01/08/2019
Recommended
Bluebottle infestation
My house was infested with bluebottles, James came and done an assessment... after finding where the problem was coming from he continued to offer support and advice over the phone, we were/are so grateful... Rather than charge us for unnecessary treatment he only charged us for his time (which was very reasonable) and that didn't include all of the follow up phone calls. Thank you.
Customer in Greater London
Posted on 02/07/2019
, work completed 18/06/2019
Recommended
Mice problem
James came out at quite short notice to deal with a mice issue. He checked all the entrance points and covered them and laid traps. Haven't seen any since! Thanks James.
Customer in Greater London
Posted on 10/06/2019
, work completed 06/04/2019
Recommended
Drains and Gas Water Heater
Contact with James Simpson was easy. Calls promptly responded to. An outside drain was totally blocked. I called one evening and a visit the next morning sorted out the problem swiftly and cleanly. I was given clear information on prices and the job done in budget. Prices compared favourably with other quotes I know neighbours have been given. Whilst here I asked about a drip from my ageing Main Multipoint water heater. A quick look identified the problem. Spare parts were needed but would not be cost effective for so old an appliance. James sourced a perfectly adequate used part and fitted it as soon as it became available. We even got a call to apologise he was stuck in traffic and would be 15 minutes late! Again done to price, on time and the whole area cleaned up with no mess left.
Customer in Greater London
Posted on 11/05/2019
, work completed 14/01/2019
Recommended
Would not do work
I asked James to come and assess the replacement of internal drain covers for which he charged £80. He was unable to source the exact same size an was unwilling to modify the drains to fit in available sized covers and frames and solve my problem. In his reply he wrote "As you say you had Dyno Rod giving you a price of £400 each I would take them up on that offer." I feel as if I have been conned out of £80. Needless to say I will not be asking him to look at any further plumbing work.
Customer in Greater London
Posted on 08/04/2019
, work completed 02/04/2019
Rodent removal
James provided an excellent service and made three separate visits to remove the mouse infestation in our garage, including removing damaged articles and cleaning the garage. He was efficient and very well organised and I can recommend his services.
Customer in Greater London
Posted on 14/12/2018
, work completed 03/11/2018
Recommended
So grateful!
Late one night my flatmate discovered an uninvited guest in her bedroom, screamed the place down & slept in the living room with one eye open. Thank goodness I'm a member of Which? I texted James early the next morning who attended on the same day, listened patiently to us twittering on trying to describe the intruder, reassured us and laid some traps. He was patient and explained what he was going to do and why. He followed his visit by a text to make sure everything was okay and then returned to block up a considerable hole in the kitchen & gas meter cupboard in the bedroom. He followed this up with another text to see if everything was okay. We are so grateful for his prompt response & recommend him without reservation. M. Birly, W14
M M Birly
Posted on 11/11/2018
, work completed 11/11/2018
Recommended
Very thorough and conscientious exploration of a mouse problem
Having previously used Mr Simpson as a plumber, we also asked him to check out our daughter's flat. A few weeks ago, a dead mouse turned up in the flat. Mr Simpson impressed us as EXTREMELY thorough in his examination of the flat for any new evidence of mice infestation. He carefully examined all possible entrances to the flat and reached the conclusion that there was no current or recent infestation. (A nearby restaurant had recently had a mice problem, and it seemed likely that the mouse had been poisoned during the attempts to clear this.) The flat itself was largely secure, there were no obvious points of entry apart from the kitchen pipework (hard to seal) and Mr Simpson suggested using non-poisonous chemicals to deter any future unwanted visitors. The fee for his visit was very reasonable. We would warmly recommend Mr Simpson to anyone with a problem relating to vermin.
Melvyn Stokes
Posted on 12/10/2018
, work completed 12/10/2018
Recommended
Thanks so much
I called this company as I had been hearing scratching moving noises from my loft. They came the same day and looked in the loft and said I had squirrels They put down traps and cages. In total three squirells were caught. This was over a couple of days. James showed me they had been getting in through a hole behind the gutter and James sealed the hole off. I am very happy with the quick response and the price considering they came round two extra times to check the traps. I am very happy and I can now sleep peacefully at night.
Which? Trusted Traders Consumer
Posted on 03/08/2018
, work completed 03/08/2018
Recommended
Removed wasp nest
James removed a wasp nest that i discovered in my loft in my flat in Beddington. He was very efficient, reliable and polite and explained exactly what he was doing. He's pricing was very fair, I would highly recommend him.
Which? Trusted Traders Consumer
Posted on 23/07/2018
, work completed 23/07/2018
Recommended
Happy client
Posted on 18/06/2018
, work completed 18/06/2018
Recommended