Very efficient service
A great service - job done in my tenanted flat with no hassle. This company is very professional with good communication.
Customer in Greater London
Posted on 30/01/2026
, work completed 30/01/2026
Recommended
Excellent service
Efficient and clean work on 3 stoves/chimneys. One stove had a baffle with a hairline crack and it broke during removal - we had an informative discussion about the pros and cons of such baffles and Paul promised to replace it if - after running the stove for a bit - I decide it would be beneficial. Courteous, careful, efficient service. Excellent back-office information. Recommended without reservation.
Customer in Greater London
Posted on 30/01/2026
, work completed 30/01/2026
Recommended
Excellent job
Would highly recommend SweepSmart. I had a level 1 inspection and sweep of my flue at my Grade 2 listed thatch cottage. Keil provided essential guidance including the best way to maintain a safe working chimney flue when using my log burner. The work was carried out professionally with no residual mess once the sweep was completed. The report and certification that was provided regarding the condition of my flue was detailed and reassuring and was received only a few hours after Keil had inspected my chimney. Follow up questions were also quickly responded to. Excellent job!
Customer in Essex
Posted on 30/01/2026
, work completed 19/01/2026
Recommended
Friendly and great work
We had an excellent experience today with expert advice given on how to manage our chimneys on an ongoing basis and every thing was tidy after the sweep. I would recommend them to family and friend and use them again!
Customer in Greater London
Posted on 28/01/2026
, work completed 28/01/2026
Recommended
Great service fast, efficient and clean.
Two friends recommended this company as we hasn’t used anyone before. The whole booking process was easy and we were kept up to date on estimated arrival times which was really helpful. The information and advice was great and we now have our CO monitor installed as per the advice received from the company. Feel much more confident about lighting the fire now thank you!!!
Customer in Greater London
Posted on 27/01/2026
(Reviewer did not use service)
Recommended
Level 2 Chimney Inspection
Very efficient friendly service to carry out a level 2 chimney inspection of our open fire flue. Comprehensive written report, with suggestions for remedial work, produced the same day. Would highly recommend.
Customer in Hertfordshire
Posted on 27/01/2026
, work completed 26/01/2026
Recommended
HIghly recommend
Office staff friendly, helpful and time-keeping was as informed. Paul is friendly, knowledgeable and professional. He explained everything in detail. If his view is that something doesn't need to be done, he will tell you, which proves him to be a genuine person. I have no concerns about recommending Paul.
Customer in Greater London
Posted on 26/01/2026
, work completed 26/01/2026
Recommended
Chimney Sweep
Super professional service from SweepSmart. I've been using them for annual sweeping since we got a stove a few years ago, and have always been impressed by how quick, smooth and friendly they are. It's always easy to book an appointment, great communication especially re exact time of arrival, the service itself has always been excellent, there's never any dust or dirt afterwards (!) price is good, and feedback/advice always valuable. Highly recommended.
Customer in Greater London
Posted on 16/01/2026
, work completed 16/01/2026
Recommended
A great service I highly recommend
Very thorough and well informed sweeper. Explained my options clearly regarding wood burner or open fire. I would definitely recommend this company for service and price.
Customer in Greater London
Posted on 16/01/2026
, work completed 16/01/2026
Recommended
Excellent Service
Call them everyone I need a sweep. Great comms, professional, friendly and very clean. Work reasonably priced and guaranteed
Customer in Hertfordshire
Posted on 14/01/2026
, work completed 14/01/2026
Recommended
Chimney Swept
This is the first time I've used this company. From booking the appointment to the chimney being swept, the service was excellent. Very helpful with a couple of questions I asked. I will definitely use them again next year when my next chimney sweep is due.
Customer in Greater London
Posted on 13/01/2026
, work completed 13/01/2026
Recommended
Open fire chimney swept
I appreciated the reminders sent to me of the appointment and the cooperation when I needed to be more limited in my time of visit. The room was left clean and tidy with little or no cleaning required. Thank you.
Customer in Essex
Posted on 07/01/2026
, work completed 07/01/2026
Recommended
A great job well done.
Great job, great guys. They were totally professional and thoughtful in the way they conducted themselves in my home. What more can you want.
Customer in Greater London
Posted on 17/12/2025
, work completed 17/12/2025
Recommended
Chimney inspection and clean
I had not had a clean of the chimney for 20+ years, so it was time to do something about it! SweepSmart were very efficient, thorough, provided good feedback and advice on site at a sensible price. I have no hesitation recommending them to others. Big thank you to the team.
Customer in Greater London
Posted on 17/12/2025
, work completed 16/12/2025
Recommended
Excellent
After booking, the website was full of useful information and informed me what to expect, and how I should prepare for their arrival. They keep you informed of arrival time on the day. Clean, efficient work. Followed up immediately with inspection report together with photographs. Highly recommended.
Customer in Hertfordshire
Posted on 16/12/2025
, work completed 16/12/2025
Recommended
Friendly, efficient and professional!
I love Paul and his team. I’ve used them ever since they installed my log burner a few years back. At the time he advised me and then recommended a suitable one for me and my neighbour. And then did all the installation. On this occasion, Paul and Mason came and swept my log burner and also an original bedroom fireplace. Always super friendly, efficient and professional. Will always have them back and would 100% recommend to anyone. Thanks guys 😊
Customer in Greater London
Posted on 13/12/2025
, work completed 13/12/2025
Recommended
Very efficient & excellent work
Contacted SweepSmart having never used chimney sweeps before. They were able to organise a time slot within 2 weeks during a busy time of year. SweepSmart are a very professional company sending a reminder 2 days before the scheduled appointment with a text message 15 minutes' before arrival. Keil was very efficient and polite and their use of modern equipment meant Keil had completed the job in next to no time and with absolutely no mess. Would have no problem recommending SweepSmart!
Customer in Greater London
Posted on 12/12/2025
(Reviewer did not use service)
Recommended
Excellent work
Highly recommended. Arrived early, explained what he was going to do, was extremely tidy and efficient.
Customer in Greater London
Posted on 12/12/2025
, work completed 11/12/2025
Recommended
Fast, effective and efficient service
SweepSmart is a very professional company that carries out chimney sweeping with modern equipment. They always send a reminder and are flexible about booking times. They are in and out of the house within twenty minutes having done a great job. Always very polite and don't get in the way of family life. It might seem like a lot of money but it's worth it for the peace of mind.
Customer in Greater London
Posted on 03/12/2025
, work completed 03/12/2025
Recommended
Chimney Sweep and assessment
Arrived on schedule and communicated 15 minutes before arrival. Carried out necessary tests and swept the chimney leaving no mess at all. Produced a certificate with photographs of flue. Very professional. To be recommended.
Customer in Hertfordshire
Posted on 02/12/2025
, work completed 02/12/2025
Recommended
Chimney Sweep service
The company organise an annual reminder to book a service and the follow up is timely & efficient. Keil updated me on the day regarding his arrival time which always helps to know when workmen are arriving. He swept the chimney, keeping the room clean & left no mess and gave me an update re chimney condition. Thank you.
Customer in Greater London
Posted on 01/12/2025
, work completed 27/11/2025
Recommended
Friendly and professional service
Very happy from start to finish with excellent communication and very professional service for chimney sweeping service. Would definitely recommend.
Customer in Greater London
Posted on 01/12/2025
, work completed 01/12/2025
Recommended
Straightforward and job well done
Keil came to clean my chimney as well as do a full inspection as it hadnt been used in a long time. Job done with no mess and a full report provided afterwards with photos included as well as advice on what to burn etc in my fireplace as well as making it safe to use (previous owner of my house had got rid of the hearth). Thank you. Will definitely use again and recommend
Customer in Greater London
Posted on 26/11/2025
, work completed 11/11/2025
Recommended
Quick and clean
Arrived bang on time. Chimney was cleaned quickly and guys very helpful. Definitely will be using them again. Thanks
Customer in Hertfordshire
Posted on 26/11/2025
, work completed 25/11/2025
Recommended
First class chimney sweep
Delighted with the chimney sweeping service at my home today. Booking was straightforward and I was kept informed by text and phone of when the sweep would arrive. Paul was very professional and polite and provided helpful advice regarding my chimney. The job was done efficiently and effectively, everything being left clean and tidy. Afterwards I received a certificate with photos confirming the work had been carried out properly. First class chimney sweeping service.
Customer in Hertfordshire
Posted on 25/11/2025
, work completed 25/11/2025
Recommended