SweepSmart

They attended promptly, were respectful of furnishings, etc, did a thorough clean of flue (which was Poujoulat Therminox T1 and Zi flexible) and had a look at chimney stack and cowl. All cleaned, and tested with smoke, flue was warmed prior to test. The flu drew well, as evidenced by opening and closing of door. However, they identified a problem with the air vent - it did not affect the draw at all, smoke just filled the chamber whether 'open' or 'closed'. They checked that the plate was sliding underneath (with mirror) when the air vent was operated, which seemed to be working but in terms of clearing smoke it was not working. I have now contacted the manufacturer as it is a new stove and hopefully this will be fixed. Very pleased with the service and the ability to diagnose what was not working.

Arrived earlier than expected (no problem) swept the whole fireplace speedily and efficiently with no mess and also changed the rope on log burner. Excellent communication throughout and a good price for the work, would definitely recommend.

No fuss, no nonsense. Good price and an excellent chimney clean and survey. They knew what they were doing and gave clear, concise advice. I would definitely use them again

I have no hesitation in recommending Sweep Smart chimney cleaners. Really pleased with the service! Great communication from the start, clear pricing with no surprises, and they turned up exactly when they said they would. The chimney was cleaned quickly and carefully, and everything was left spotless afterwards — you wouldn’t even know they’d been! Such a professional and friendly service. I can’t recommend them highly enough and will definitely be using them again. ⭐⭐⭐⭐⭐

Mason and his colleague were professional and friendly, carried out the work quickly and were happy to answer all our questions. Left the place spotless. Sent over a clear report straight away.

Fast, friendly, respectful of property, and answered all questions. Received all relevant paperwork via email same day. Great service.

No need to use anyone else. Sweepstake are very good. Punctual, very clean and very pleasant young man.

Friendly team, respectful of property and did a great job. Left the place clean and tidy and answered all of my questions.

Brilliant company that makes having your chimney swept a pleasure. Fault less customer service from making the appointment, job being done and receipt and certificate sent through.

A great service - job done in my tenanted flat with no hassle. This company is very professional with good communication.

Efficient and clean work on 3 stoves/chimneys. One stove had a baffle with a hairline crack and it broke during removal - we had an informative discussion about the pros and cons of such baffles and Paul promised to replace it if - after running the stove for a bit - I decide it would be beneficial. Courteous, careful, efficient service. Excellent back-office information. Recommended without reservation.

Not my first time using SweepSmart and the service remains consistently good. They're perfectly tidy and clean, arrived promptly and deliver the results expected with no fuss or issue. Also very clear instructions ahead of the visit and good communications throughout (e.g. timings). Will use them again for sure.

Would highly recommend SweepSmart. I had a level 1 inspection and sweep of my flue at my Grade 2 listed thatch cottage. Keil provided essential guidance including the best way to maintain a safe working chimney flue when using my log burner. The work was carried out professionally with no residual mess once the sweep was completed. The report and certification that was provided regarding the condition of my flue was detailed and reassuring and was received only a few hours after Keil had inspected my chimney. Follow up questions were also quickly responded to. Excellent job!

We had an excellent experience today with expert advice given on how to manage our chimneys on an ongoing basis and every thing was tidy after the sweep. I would recommend them to family and friend and use them again!

Two friends recommended this company as we hasn’t used anyone before. The whole booking process was easy and we were kept up to date on estimated arrival times which was really helpful. The information and advice was great and we now have our CO monitor installed as per the advice received from the company. Feel much more confident about lighting the fire now thank you!!!

Very efficient friendly service to carry out a level 2 chimney inspection of our open fire flue. Comprehensive written report, with suggestions for remedial work, produced the same day. Would highly recommend.

Office staff friendly, helpful and time-keeping was as informed. Paul is friendly, knowledgeable and professional. He explained everything in detail. If his view is that something doesn't need to be done, he will tell you, which proves him to be a genuine person. I have no concerns about recommending Paul.

Super professional service from SweepSmart. I've been using them for annual sweeping since we got a stove a few years ago, and have always been impressed by how quick, smooth and friendly they are. It's always easy to book an appointment, great communication especially re exact time of arrival, the service itself has always been excellent, there's never any dust or dirt afterwards (!) price is good, and feedback/advice always valuable. Highly recommended.

Very thorough and well informed sweeper. Explained my options clearly regarding wood burner or open fire. I would definitely recommend this company for service and price.

Call them everyone I need a sweep. Great comms, professional, friendly and very clean. Work reasonably priced and guaranteed

This is the first time I've used this company. From booking the appointment to the chimney being swept, the service was excellent. Very helpful with a couple of questions I asked. I will definitely use them again next year when my next chimney sweep is due.

I appreciated the reminders sent to me of the appointment and the cooperation when I needed to be more limited in my time of visit. The room was left clean and tidy with little or no cleaning required. Thank you.

Great job, great guys. They were totally professional and thoughtful in the way they conducted themselves in my home. What more can you want.

I had not had a clean of the chimney for 20+ years, so it was time to do something about it! SweepSmart were very efficient, thorough, provided good feedback and advice on site at a sensible price. I have no hesitation recommending them to others. Big thank you to the team.

After booking, the website was full of useful information and informed me what to expect, and how I should prepare for their arrival. They keep you informed of arrival time on the day. Clean, efficient work. Followed up immediately with inspection report together with photographs. Highly recommended.