SweepSmart

Nothing more to say, he's a great chimney sweep Arrived on time, did the job, sent the invoice promptly:)

I found the process of booking and subsequent communication with Adam so easy. The quote was less than I expected it to be, so was happy to book in. Adam came today - on time, reminders sent etc... - and was fantastic. I learned so much about what we were doing wrong with our fire (burner, not open) that will be game-changing in how we use it. He cleaned the space thoroughly and was meticulous about keeping his surrounding area clean also. I wouldn't hesitate to recommend.

We’ve had a log burner for approx 15 years which has always been swept regularly, when we tried to use it this year, it was extremely difficult to light and smelt of smoke. We tried a different bag of fuel & different logs, with no joy. We wondered if maybe there was a birds nest, so I tried to contact our regular sweep, he never returned our calls in 3 weeks. Someone suggested contacting Paul. Best thing we could have done, the lady on the phone managed to fit us in for Monday the 9th. She sent confirmation email & tracking texts with Keil arriving spot on time. Within 10 mins of arrival he’d diagnosed the problem as a broken blanking plate at the back of log burner, he asked “did I want the office to locate a new part”. First thing on Tuesday the 10th the office had located a new part at a very reasonable price, if I wanted to proceed they could fit & sweep the chimney on Saturday the 14th. Spot on time Tony arrived, fitted part, swept & fully checked it was all safe & working. All at a very fair price. Well done everyone at SWEEPSMART! CLEAN, EFFICIENT, ON TIME, POLITE, INFORMATIVE all at a GOOD PRICE. Thanks so much.

SweepSmart's service was excellent. I had a new homeowner inspection which was extremely helpful, efficient and thorough. The chimney was thoroughly swept and cleaned and Tony was very informative and helpful in answering any questions I had about the chimney and how to light the fire for the first time. Great communication both ahead of the visit and afterwards with the photos and documentation. I would highly recommend and will be using SweepSmart's services again.

SweepSmart were first rate start to finish. Very efficient and pleasant member of the team when booking, then reminders and relevant information up to the day itself. Contacted by Tony on the day with ETA, and he arrived dead on time. Tony then swept chimney thoroughly efficiently and cleanly, leaving the room exactly as he had found it. The certificate and paperwork arrived immediately afterwards. Extremely reasonable cost for an excellent job. Highly recommended.

Never used this type of service before. From start to finish brilliant customer service. Easy to understand instructions & explanation in person, over the phone & website. Honesty from the sweep re additional work that was not required. That I valued indeed. Would certainly recommend

Sweepsmart were brilliant. They offered a quick, clean and friendly service. They are very knowledgeable. Thanks!

Great service, straightforward, punctual and executed with minimum fuss or disturbance, I am happy to recommend them.

Keil arrived on time, was friendly, efficient and did a thorough clean of my wood burner as well as the chimney. All passed inspection, photos supplied, invoice delivered promptly and he left leaving everything tidy. I recommend Sweepsmart.

I am a returning customer to Sweepsmart and am always impressed by their service. They are really efficient in booking and communicating, giving you notice of a two-hour window when they will come. Keil the chimney sweep was friendly and did a very good job without any fuss or mess: the certificate was emailed promptly. I would thoroughly recommend this company.