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Endorsed by Which? Trusted Traders

SweepSmart

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5.0

351 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
351 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
SweepSmart service
Customer Service
Quality
Value
Excellent service. Provided information on furniture moving in advance, arrived on time, friendly people, took about 30 minutes. Happy to recommend this service.
Customer in Hertfordshire Posted on 11/08/2022 , work completed 08/08/2022
Excellent service
Customer Service
Quality
Value
I had no idea where to go for a chimney sweep, so I looked around various websites. When I clicked onto Sweepsmart, the auto-responder asked how it could help. I was able to post basic details and soon had full response. Thereafter, the back office was clear at every stage (much relief for that). Paul was on time, concerned not to be blocking any drive entrances, and then did a great job. Top class.
Customer in Hertfordshire Posted on 05/08/2022 , work completed 05/08/2022
Efficient process from point of booking onwards
Customer Service
Quality
Value
We were very impressed with the service before Paul arrived. We received reminders leading up to the allocated day, and also not only on the day but a text to say he was on the way, 45 minutes before the appointment. Paul arrived on time, carried out the cleaning/sweep of our wood burning stove flue with no mess whatsoever. Follow up service equally professional, received all paperwork following the completion of the job.
Customer in Greater London Posted on 01/08/2022 , work completed 01/08/2022
Great, efficient work
Customer Service
Quality
Value
Another excellent job by SweepSmart sweeping our wood burner chimney. Fast, efficient and polite. Very happy to use these guys again this year and I find it very helpful to receive the annual reminders that the chimney is due it’s sweep.
Customer in Hertfordshire Posted on 22/07/2022 , work completed 22/07/2022
Great service
Customer Service
Quality
Value
We have not used our fireplace since we moved in, so this was our first experience of a chimney sweep. The team provided a detailed estimate and a 'what to expect' pack a few days prior to arrival. The team were quick, and left the room spotlessly clean. They took the time to talk me through some remedial action needed, with really useful advice and showed a video and some stills of the smoke draw and interior of the flue. I would definitely use them again. Very positive experience.
Customer in Hertfordshire Posted on 03/07/2022 , work completed 30/06/2022
First Class
Customer Service
Quality
Value
Sweep Smart arrived on time, were clean and tidy and took photographs, external and internal. The chimney is now clean and ready for another winter. I have a safety certificate to show my long term visitor. I shall certainly use Sweep Smart again and recommend the firm to my neighbours.
Customer in Greater London Posted on 15/06/2022 , work completed 14/06/2022
Great work, clean and fast.
Customer Service
Quality
Value
Turned up on time, got set up and started pretty much straight away. Worked quickly and efficiently. Fire was left sparkling clean as was my room. Chatty and friendly - repaired the cement around the pipe. Great service as always. Highly recommended.
Customer in Hertfordshire Posted on 13/06/2022 , work completed 13/06/2022
The trader replied (on 13/06/2022)
Thank you so much, we really appreciate you taking the time to leave this review. Thank you for your business.
Definitely happy to recommend
Customer Service
Quality
Value
SweepSmart came today and swept our chimney, carrying out a camera inspection and a smoke leakage test. They were on time and patiently answered all our questions about a possible fireplace installation. They used covers for the rug and floor and were careful to leave the room clean without any trace of soot. They sent through the certificate later the same day. Everything was well organised and I am happy to recommend them.
Customer in Greater London Posted on 16/05/2022 , work completed 16/05/2022
The trader replied (on 23/05/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Excellent work
Customer Service
Quality
Value
SweepSmart did a first-rate job of sweeping out our chimney, carrying out a camera inspection and a smoke leakage test. They texted us to let us know when they would arrive, were on time and were efficient, knowledgeable and friendly. The room was left clean without any trace of soot. They gave us helpful advice on how to deal with the smoke leakage, including an illustrated report and a link to a specialist company dealing with this problem. Their administration was well organised and helpful. In summary they did an excellent job for a reasonable price and I have no hesitation in recommending them highly.
Customer in Greater London Posted on 27/04/2022 , work completed 20/04/2022
The trader replied (on 09/05/2022)
Thank you for your lovely feedback :)
Nice people, good job
Customer Service
Quality
Value
Chimney swept. They turned up promptly. The price was as agreed. Very helpful (as they were last time they visited when they cleared a blockage in the chimney). Helpful and pleasant to deal with
Customer in Greater London Posted on 14/04/2022 , work completed 14/04/2022
The trader replied (on 09/05/2022)
Thank you for your lovely feedback :)