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Trusted Traders

SweepSmart

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5.0

217 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

5.0
217 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Helpful, knowledgable, professional & Covid safe
Customer Service
Quality
Value
I wrote to a few companies about re-opening my fireplace and getting it swept. I had a few questions about what to do, when to get the sweep in, what sort of fireplace I should get & what fuel I could burn in London. Paul was one of the first to get back to me but was so helpful with my multiple questions and tricky schedule, even before he came round. He arrived on time and got to work quickly and professionally. Social Distancing was respected. Re-opening chimney's can be messy but Paul completed the job and there was very little to show that he had been here. We then stood and discussed what type of fireplace I could buy and what I would need to know with each type and what fuels I could burn. I now feel much more confident about what to do next and am looking forward to getting it all in place before the winter.
Customer in Greater London Posted on 27/08/2020 , work completed 22/08/2020
Exemplary service from start to finish. Faultless.
Customer Service
Quality
Value
I had my chimney swept by SweepSmart and the service that I received was exemplary from start to finish. Booking was very easy. I called up and it was scheduled very quickly, with my request for timing being noted and adhered to. I normally hate having to call to book an appointment, but the person I spoke with was so polite and informative. Once the booking was made, a confirmation email is sent with a nice easy link to add it to my calendar. A very simple but hugely helpful touch. The day before I was sent a reminder email giving me all of the details of who will be coming, when and what I would need to do before and during the visit. On the day of the appointment, I was sent a SMS message that gave me the mobile number of the person that would be coming to see me. The person arrived at the right time and was very polite. In these COVID times, every precaution was taken. He had a mask, used gloves, put multiple mats down to protect my house. Most importantly he was very polite which was very welcome especially with a young 1 year old in the house! The work was done inside an hour with no mess at all. I was sent the invoice and certificate of sweep by email the same day along with a link to pay the bill. I absolutely cannot fault the service that I have received. They have been an absolute pleasure to deal with and I will certainly be using them again.
Customer in Greater London Posted on 25/08/2020 , work completed 25/08/2020
Professional service - and advice on 'clean' way of burning logs
Customer Service
Quality
Value
Paul is friendly and reliable. I had also asked him for some tips on how we should use our stove. Paul was very helpful. He took the time to go through all the steps, from lighting the stove, to burning the logs in the most efficient way, and what kind of wood best to use. He explained that there is virtually no - or very little - air pollution when you burn the fuel correctly. I will be looking forward to use our stove again this winter, in the happy knowledge that we can do this in an environmentally friendly way.
Customer in Greater London Posted on 24/08/2020 , work completed 21/08/2020
Professional, efficient, friendly and helpful
Customer Service
Quality
Value
We are very happy with SweepSmart's work. Paul called back on the same day and booked an appointment for the next day when they arrived at the time scheduled. We had been a bit stressed as we had a bird trapped in our chimney and someone from a different company that was going to come and rescue it never showed up; thankfully the bird fell into our fireplace and eventually flew away. We are so thankful that SweepSmart could come over so quickly and clean our chimney and cap it so that we won't have an issue again! They were professional, efficient, friendly and very helpful, giving us useful advice. Highly recommend!
Customer in Greater London Posted on 14/07/2020 , work completed 01/07/2020
Highly recommended
Customer Service
Quality
Value
Paul and his colleague arrived on time to sweep our chimneys. The work took exactly the amount of time they quoted and they left the place clean. Both were very friendly and we would not hesitate to use them again.
Customer in Greater London Posted on 07/07/2020 , work completed 07/07/2020
Excellent service
Customer Service
Quality
Value
Paul and is colleague arrived when he said they would. Phoned beforehand with an ETA. Laid dust sheets protecting carpet/furniture etc. Worked very efficiently with no mess. Gave good advice on the chimney and fireplace. I happily recommend him.
Customer Posted on 03/07/2020 , work completed 02/07/2020
Chimney sweeping
Customer Service
Quality
Value
The job was undertaken very professionally and efficiently. Paul was on time and I can not recommend him highly enough. I will be using him again in a years time to sweep my two chimneys.
Customer in Greater London Posted on 24/06/2020 , work completed 20/06/2020
1st time user
Customer Service
Quality
Value
I was recommended to use Paul (Sweepsmart) via our Stove installer. The whole service from booking to the 2 hr window and "on the way" messages i received on the same day. Paul was very friendly and went about the Sweeping of our Chimney in a professional way i can now see why he has a 5 star rating, I wouldn't hesitate to recommend him to future clients.
Customer in Hertfordshire Posted on 19/06/2020 , work completed 19/06/2020
Very efficient
Customer Service
Quality
Value
Came when he said he would. Laid dust sheets all over. Very quick and efficient. Gave us good advice on our fireplace. Happily fitted a new door seal. Would happily recommend him. Will book him again for this year.
Customer in Hertfordshire Posted on 16/06/2020 , work completed 09/10/2019
Friendly and efficient
Customer Service
Quality
Value
I was referred to Paul by my previous chimney sweep who retired. Paul sent details of his Covid operation which made me laugh at his humour. He also sent me some dates quickly and for the next week. He turned up as he promised having texted me to tell me he was on his way. He and his partner did a super job on my chimney and cleaned my fire out too. They were polite cheery and helpful, recommending some sealant for my hearth. My living room was spotless when they left, they had even hoovered up the cat hairs round the fire! I would highly recommend SweepSmart.
Customer in Hertfordshire Posted on 08/06/2020 , work completed 08/06/2020