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Endorsed by Which?
SweepSmart
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
About
Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.
As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.
Please view our website www.sweepsmart.co.uk to see a list of our services.
Feel free to call us if you have any questions.
All the best.
What we do
Chimney Sweeps
Fireplace and stove installers
Chimney builders, liners and specialists
More Services
- stove servicing
- cctv chimney surveys
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
715 reviews
Recommended
Recommended
by 100% of customers
Sort by
a very good all round service
Customer Service
Quality
Value
My experience was excellent from start to finish. I rang to make an appointment and the phone was answered promptly. I found I was actually speaking to someone. She was helpful and efficient. The appointment was booked, there and then. No fuss, no compications. On the day I was updated regularily as to when the chiney sweep would arrive. The work was carried out efficiently. The man was friendly and helpful. He was able to give advice when asked.
Customer in Greater London
, work completed
Recommended
Work completed well
Customer Service
Quality
Value
I had my chimney swept by Sweepsmart and I was very happy with the work carried out. The chimney sweep was very polite and helpful in advice about the wood burner and did the work that needed doing. I thought that maybe the rope around the doors needed replacing but was assured by Sweepsmart that at this point it didn’t need doing but they would keep it on record to check next time. The chimney was swept quickly and no mess was made. The report and certificate and invoice was emailed before he left. I was very pleased with this company.
Customer in Cambridgeshire
, work completed
Recommended
First time using SweepSmart
Customer Service
Quality
Value
First time using SweepSmart. Really easy booking the appointment on their website. Mason arrived on time, very polite and took his trainers off before entering my property. Talked me through what he was going to do and took photos before and after the job was finished. Mason is a credit to SweepSmart and outstanding customer service! Would I use SweepSmart again, YES.
Customer in Buckinghamshire
, work completed
Recommended
Good Job.
Customer Service
Quality
Value
Mason carried out the service/sweep of the chimney. He arrived within the allocated time slot, friendly and polite and carried out the job with no fuss. He was respectful of the carpet by removing his outdoor shoes. Mason informed us of the condition of the burner and provided the certificate. the booking service is simple and efficient, and at a good price.
Customer in Hertfordshire
, work completed
Recommended
Clean and Efficient chimney sweep and inspecton
Customer Service
Quality
Value
Second year using the service to clean and inspect the wood burner/chimney. Chose the company because listed on HETAS website. Easy to book. Mason was very pleasant, clean, tidy and efficient. Report provided.
Customer in Hertfordshire
, work completed
Recommended
Efficient and v pleasant company
Sweepsmart installed our stove a few years ago and have swept out chimney since. No complaints at all and would happily recommend. V efficient, friendly and reasonably priced.
Customer in Greater London
(Reviewer did not use service)
Recommended
Friendly and excellent service.
Customer Service
Quality
Value
I have been using sweep smart for a good few years now, to maintain my chimney. They are easy to book in and schedule a convenient time. Keil is friendly and happy to answer any questions, and the work is carried out to a high standard, pictures taken, sweep and smoke test, the fireplace and surrounds left clean after the job. The report supplied goes through the before and after pictures, what has been collected during the sweep and any further advice. Overall great friendly service, easy to organise a visit, highly recommended!
Customer in Greater London
, work completed
Recommended
Friendly and efficient
Customer Service
Quality
Value
Great experience again with SweepSmart - useful reminder to get the chimney swept and a really good messaging platform. Quick and easy to book, really good communication and totally reliable. Keil was really friendly, came exactly when he said he was, clean, efficient, very happy to have him in our home. We will book again next year.
Customer in Greater London
, work completed
Recommended
Really great service, again
Customer Service
Quality
Value
Second or third time of using the company - and a great, friendl (but) professional service beginning to end - from the back-end team to the actual sweep service itself. No complaints
Customer in Greater London
, work completed
Recommended
Great Service
Customer Service
Quality
Value
I have been using Sweep Smart since my chimney sweep of decades of service retired. I didn’t think I would find another company that I liked so much, but I have. Office staff are always friendly and helpful, appointments can be made at a time to suit my working hours, sweep always keeps me updated with arrival times and unfailingly does a great job. I would recommend this company without hesitation.
Customer in Greater London
, work completed
Recommended
Chimney swept, great work
Customer Service
Quality
Value
Mason arrived right on time, completed the work to their consistently high standards and left everything clean and tidy.
Customer in Greater London
, work completed
Recommended
Solid no nonsense service
Customer Service
Quality
Value
Quick to book, came out fast and got straight to it. Clean, efficient, and left me with a thorough inspection report. Mason was great, no messing around, no mess left behind, and done a good job. Exactly the kind of tradesperson you want to find. Will definitely be using again.
Customer in Greater London
, work completed
Recommended
Good work and very fast.
Customer Service
Quality
Value
Mason was helpful and charming. The house was spotless after he left. He took care to check the chimney from the roof as well as from the downstairs fireplace. I would recommend Sweepsmart.
Customer in Greater London
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
I have used this company for a number of years and have always found their service 5*. Today Mason cleaned /swept the chimney - arrived on time was a most polite young man and finished the work in a timely manner. I have no problem in recommending SweepSmart.
Customer in Central Bedfordshire
, work completed
Recommended
Brilliant Service
Customer Service
Quality
Value
I have used SweepSmart for several years. They are easy to book, reliable and always on time. Their work is super professional with no mess. I can highly recommend them Maralyn
Customer in Greater London
, work completed
Recommended
Pigeon stuck in chimney
Customer Service
Quality
Value
First time using Sweep smart and having our chimneys swept. We had a pigeon stuck in our chimney, called Sweepsmart in order not to cause further anxiety for the bird, they arranged for someone to come at 7am the following morning. Mason came promptly, located and retrieved the bird within 30min. No injury to bird who was able to fly away. Mason diagnosed where the bird may have come in, provided solutions and swept the chimneys. He was polite and courteous, left our property clean, tested the fireplaces and gave clear reports of before and after the sweep. Very happy with service, will definitely use again.
Customer in Hertfordshire
, work completed
Recommended
Fab customer service from start to finish.
Can't fault these guys. They responded straight away to my enquiry, phoned to say when they were coming and were courteous, tidy and friendly during the sweep. Highly recommended ⭐️
Customer in Hertfordshire
(Reviewer did not use service)
Recommended
Great service
Customer Service
Quality
Value
I have used this company for several years. The service is excellent, from booking to sweeping. I am always surprised how clean chimney sweeping is! Today Mason and James did a great job, they were friendly, respectful of being in someone's house and absolutely efficient. I highly recommend this company.
Customer in Greater London
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
I've been using Sweepsmart for the past few years. They are always friendly, efficient and professional.
Customer in Greater London
, work completed
Recommended
Prompt and professional service
Customer Service
Quality
Value
Booking was easy with confirmation and reminders prior to visit. Mason arrived early in the time slot and completed the work without delay. He explained certain advisory actions following the sweep and left the premises clean and tidy.
Customer in Hertfordshire
, work completed
Recommended
Professional, Polite and Courteous
Customer Service
Quality
Value
Never had our chimney sweep and used the services of Sweep Smart. Booking the appointment, spoke with a very polite and professional young lady. Offered me a date and time of my choice, confirmed the price (£90 incl vat). Text messages sent to remind me of my appointment to the point where I received a text on the day to say what time they would be here. Mason and James attended my home. Two of the politest trades persons I have ever met. They provided me with good advice and were extremely thorough and tidy in their work. Thank you to all at Sweep Smart, will certainly be using you again.
Customer in Hertfordshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Booking was really easy, they turned up on time, and were very professional. No complaints at all. 5 stars
Customer in Hertfordshire
, work completed
Recommended
Good job
Customer Service
Quality
Value
Came on time, did what he was paid to do at the price agreed, explained clearly what he’d done, gave me various options for paying, and left the room as he found it, with no trace of soot or dirt visible. He wrote a clear report, with a verbal summary before he left, explaining what work I should consider doing, without any pressure to create urgency.
Customer in Hertfordshire
, work completed
Recommended
Excellent professional service
Customer Service
Quality
Value
Tony & his colleague came to remove an old log burner stove. Several unforeseen complications arose on site, making it a bigger job than they had anticipated, but they dealt with it promptly & were able to finish the job on the same day. Fair & transparent pricing, took great care when covering all surfaces & cleaning up after finishing, and sorted it all out professionally and smoothly. Wouldn't hesitate to use again; had a wonderful experience.
Customer in Greater London
, work completed
Recommended
Great work
Customer Service
Quality
Value
We were delighted with the service Mason gave us. He was polite, efficient and did the job quickly. We would recommend SweepSmart and Mason to anyone who wants their chimney cleaned.
Customer in Hertfordshire
, work completed
Recommended