Endorsed by Which?

SweepSmart

5.0

659 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
659 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very tidy and thorough
Arranged for a service/clean of my wood burner. Arrived on time and from what I could see did a very thorough and competent job - explained what was being done and took time to answer a couple of questions I had. Took great care not to make any mess and everything was spotless at the end. Very happy with the service.
Customer in Greater London Posted on 27/11/2023 (Reviewer did not use service)
The trader replied (on 05/12/2023)
Wow, a 5-star review! Thank you! It was a pleasure sweeping your chimney. We take pride in our work, and your satisfaction is the ultimate reward. Here's to warm and cozy fires for you!
Professional tradesmen
Customer Service
Quality
Value
Two man team arrived as promised - they checked everything and proceeded to clean the stove and chimney. Once the job was completed everything was removed and within minutes the invoice and certificate with photos were received. Highly recommend this company 5* service
Customer in Central Bedfordshire Posted on 18/06/2024 , work completed 17/06/2024
Good, thorough job by SweepSmart as always.
Customer Service
Quality
Value
Easy to book with Faith by phone, she quickly found us a date for our annual chimney sweep with SweepSmart. Tony arrived on time and carried out a full sweep, clean and test of our chimney and fireplace and tested our carbon monoxide alarm. Tony also helped us with a wear and tear issue in our fireplace, quickly rectifying the immediate problem and advising us on how to make a full repair ourselves. Thanks to Tony's assistance, it will be easy for us to fix what is now a minor problem. Great service all round.
Customer in Hertfordshire Posted on 26/06/2024 , work completed 26/06/2024
Great job
Customer Service
Quality
Value
Excellent service. We had a reminder and insight to what would be done by text a few days before the sweep would be done. He arrived promptly. The work was completed and we were advised as to what was needed to ensure safety when the fire was in use. We had a certificate by email too.
Customer in Greater London Posted on 29/06/2024 , work completed 28/06/2024
All Good
Customer Service
Quality
Value
very polite staff arrived on time left fireplace clean after the sweep advised on any issues that need attention
Customer in Hertfordshire Posted on 03/06/2024 , work completed 03/06/2024
The trader replied (on 07/06/2024)
A huge thank you for the 5-star review on Which? Trusted Traders! We're honoured to have earned your trust and thrilled that you're pleased with our chimney sweeping services.
Great service
Customer Service
Quality
Value
Chimney was sweep efficiently, they were tidy and very friendly. Also got a good out of season price!
Customer in Hertfordshire Posted on 13/06/2024 , work completed 13/06/2024
Good job. Trustworthy.
Customer Service
Quality
Value
An appointment was available the following day due to a cancellation. Keil phoned 30 minutes prior to the visit and arrived on time. Stove chimney was swept and checked cleanly and rapidly. We also asked Keil about sweeping our fireplace chimney which we only use occasionally. Keil took a look and said it looked fine, although he was willing to clean it if we wanted. He was cheerful and friendly and we valued his integrity.
Customer in Greater London Posted on 15/06/2024 , work completed 12/06/2024
swift and friendly service
Customer Service
Quality
Value
Adam and Richard arrived on schedule and were very efficient and friendly. The job was completed quickly and the place left in a clean and tidy state.
Customer in Central Bedfordshire Posted on 15/05/2024 , work completed 15/05/2024
The trader replied (on 07/06/2024)
Wow, a 5-star review on Which? Trusted Traders! We appreciate your feedback and are thrilled to know that our chimney sweeping services have met your expectations. Thank you for your support!
Excellent
SweepSmart were first rate start to finish. Very efficient and pleasant member of the team when booking, then reminders and relevant information up to the day itself. Had to inform them that I had a parking restriction outside my house but was not a problem as arranged to come after 10 am Contacted by Richard on the day with the ETA, and he arrived dead on time. Richard then swept the chimney thoroughly efficiently and cleanly, leaving the room exactly as he had found it. The certificate and paperwork arrived immediately afterwards. Job excellently done. Highly recommended.
Customer in Hertfordshire Posted on 08/01/2025 (Reviewer did not use service)
Chimney
Customer Service
Quality
Value
Great communication, clean job with good preparation, quick and great feedback with photos of the inside chimney. Fast certificate following on email. Would definitely recommend. Checking inside of chimney for any damage.
Customer in Essex Posted on 09/01/2025 , work completed 09/01/2025