Endorsed by Which?

SweepSmart

5.0

613 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
613 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Clean, quick and professional
Customer Service
Quality
Value
Adam arrived when arranged, was cheery and friendly and set everything up right away to get going. We chatted and he was very knowledgeable about his trade and was even able to make suggestions and recommendations when plied with questions about our log burner and his suggestions for how we might approach heating our home once we'd extended our bottom floor. The sweep itself was quick, clean, and thorough. Adam showed the deposits removed from the chimney and eased our mind that we'd been burning correctly and efficiently through his analysis of the soot which he'd removed. The invoice was sent while he was still in the house which included the GoMCS certificate as well as a link to pay online. Couldn't have asked for a better service. Outstanding.
Customer in Hertfordshire Posted on 22/09/2022 , work completed 22/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Very professional and experienced
Customer Service
Quality
Value
On time, clean and very professional. Gave good advice on maintenance of the wood burner and the carbon monoxide monitor.
Customer in Hertfordshire Posted on 22/09/2022 , work completed 22/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great Service!
Customer Service
Quality
Value
Professional service from my first contact. Very friendly and informative. Tony the chimneysweep was excellent from letting me know he was on his way, keeping everything clean & protected, explaining the results after he’d finished through to advice on fuel and carbon monoxide monitors. I would definitely recommend them.
Customer in Hertfordshire Posted on 06/10/2022 , work completed 05/10/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Very efficient operation
Customer Service
Quality
Value
From the 1st contact to enquire about the cost through to Adam attending has been great. Responses to e mails are prompt and informative. Then booked the day and given a 2 hr window and a reminder and turned up on time. He prepared the site using floor coverings and went to work. We hadn't had the chimney swept for quite a few years and he had to persevere at times but eventually got to see the brush at the top of the chimney. Left it all very clean afterwards so unable to criticise any part of the service. The documents were e mailed through and paid them online later in the day. Happy to recommend them to anyone and would use them again without hesitation.
Customer in Hertfordshire Posted on 12/10/2022 , work completed 11/10/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Edwardian fireplace
Customer Service
Quality
Value
Fast clean and efficient. Careful in ensuring no soot enters the room and swept a very tall chimney. A lot of soot but cleaned efficiently and left spotless. Smoke tested and working well. Good advice on Carbon monoxide alarm, where to place and how it responds.
Customer in Greater London Posted on 21/02/2023 , work completed 21/02/2023
The trader replied (on 03/03/2023)
Thank you for your kind words, see you again next year.
Quick, clean and very efficient
Customer Service
Quality
Value
Sweepsmart kept us informed as to when they would arrive. Adam was extremely polite and told us exactly what he was doing. He saved us some money as he did not have to carry out a full clean as he expected to. The work was carried out extremely efficiently and the room was spotlessly clean on completion of the work Would use again and thoroughly recommend.
Kevin in Hertfordshire Posted on 11/11/2022 , work completed 11/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Efficient, friendly and tidy
Customer Service
Quality
Value
SweepSmart were on time, polite, efficient and clean. I had three chimneys swept and not a speck of soot was seen in the house after the sweeping was completed. The bags of removed soot I kept for my garden.
Customer in Greater London Posted on 15/11/2022 , work completed 22/09/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Chimney Sweep
Customer Service
Quality
Value
Faith could not have been more helpful when I booked a chimney sweep for my Mum's address. The first appointment sadly had to be cancelled due the snowfall and dangerous road conditions but when I explained this situation of my elderly Mother Faith managed to book in an urgent appointment. Great service, the attendant was very clean and professional. Would highly recommend.
Customer in Northamptonshire Posted on 31/12/2022 , work completed 17/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, pleased to have been able to help.
Great Service
Customer Service
Quality
Value
Although the outcome wasn't what I wanted the service received from SweepSmart was spot on. Professional, polite, punctual and thorough. I'm very glad I opted for the new home owner check from this company rather than just a chimney sweep from anyone else as I wouldn't have discovered that the flu is potentially dangerous to use without carrying out repairs. They were very helpful and guided me through what options I had going forward. Thank you for the service.
Customer in Hertfordshire Posted on 20/11/2022 , work completed 18/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Chimney sweep
Customer Service
Quality
Value
This is the first time I have used SweepSmart but it certainly won't be the last time. I received a text stating what time my sweep was due. Tony turned up on time and was professional, courteous and knowledgeable. I asked him if he knew how much it would cost to install a multi fuel burner. He gave me a rough idea and also explained what may be needed. When Tony left there was no mess whatsoever. I you need a sweep or have a stove please please please use SweepSmart they are exceptional.
Customer in Greater London Posted on 30/11/2022 , work completed 30/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.