Endorsed by Which?

SweepSmart

5.0

613 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
613 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Highly Recommend
Customer Service
Quality
Value
Swept flue for wood burning stove. Efficient booking service, text reminders and alert when operative on the way. Paul and his assistant were polite, efficient, and careful with the carpets, etc. Everything was very clean when they finished. The certificate includes photos of e.g. chimney stack, smoke test, etc. In addition, Paul checked the carbon monoxide alarm and gave advice on where it should be situated (which I didn't know) and also left a thermostat which helps you to monitor the optimum rate at which to keep the fire burning. Very reasonable price. Excellent service.
Customer in Greater London Posted on 05/12/2022 , work completed 05/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Chimney Swept and Inspected
Customer Service
Quality
Value
Getting a quote, booking the appointment through to the completion of the job was really easy and effortless. The whole team were brilliant. Tony, who came out a did the job was extremely helpful and knowledgeable especially when we discussed the best way to use our woodburner. He took a lot of care and the place left spotless. I would highly recommend SweepSmart for their professionalism, friendliness and efficiency. If you want the job done properly by an experienced team call SweepSmart.
Customer in Central Bedfordshire Posted on 05/12/2022 , work completed 16/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Excellent service
Customer Service
Quality
Value
Adam from Sweepsmart was punctual, friendly and very professional. The work was carried out with the minimum mess and the certificate was emailed promptly. I would definitely recommend this service to others and use it again.
Catherine in Greater London Posted on 12/12/2022 , work completed 08/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words Catherine, hope to see you again next year.
Highly recommended company
Customer Service
Quality
Value
We have used SweepSmart for many years now and have never been disappointed. Whoever comes to sweep the chimney and test the stove is always very efficient, on time, extremely polite and gives good sound advice as to how we can get the best use out of our stove. We wouldn't hesitate to recommend this company for the excellent value for money service it provides. Even after the visit, we are encouraged to call if there is a problem with the stove or even a query.
Customer in Greater London Posted on 31/05/2023 , work completed 31/05/2023
The trader replied (on 14/07/2023)
Thank you for your glowing review! We couldn't ask for better feedback. We look forward to welcoming you back soon and providing another memorable experience.
Will definitely use again
Customer Service
Quality
Value
We recently moved into a victorian flat, of which the fireplace was boarded up. We booked an appointment with SweepSmart to investigate how viable it'd be to open up the fireplace for use. Adam came and was very mindful in protecting the surrounding areas along with leaving no mess behind. In that visit we got an idea of all possible options in a fair unbiased explanation. We're now keen to book the next steps and get ready for winter!
Customer in Greater London Posted on 01/06/2023 , work completed 01/06/2023
The trader replied (on 14/07/2023)
We're thrilled to have exceeded your expectations. Your review means a lot to us, and we can't wait to serve you again in the future.
Efficient, friendly.
Customer Service
Quality
Value
Very impressed with Sweep Smart from start to finish. Customer Service (from booking process to appointment reminders, accurate tracking and arrival time, and post appointment follow-up) was exemplary. Tony and his assistant were friendly and super efficient, and tidied up thoroughly after sweeping flue of my wood burning stove, which they left much cleaner than they found it (glass front was sparkling). Highly recommended.
Customer in Greater London Posted on 30/03/2023 , work completed 29/03/2023
The trader replied (on 18/05/2023)
Thank you for your kind words, see you again next year.
Chimney sweep to log stove in lounge
Customer Service
Quality
Value
SweepSmart carried out their task efficiently, expertly and cleared up everything on completion of sweeping chimney. Explained adequately. Polite.
Customer in Hertfordshire Posted on 02/05/2023 , work completed 02/05/2023
The trader replied (on 18/05/2023)
Thank you for your kind words.
Chimney Inspections
Customer Service
Quality
Value
Have used twice now to have chimneys swept and inspected and great each time. Very professional, tidy and skilled. Gave an honest and detailed report. Planning to use to get a wood burner fitted by SweepSmart shortly will add another review when that work is done
Customer in Greater London Posted on 08/05/2023 , work completed 08/05/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review, look forward to fitting your burner for you very soon.
Prompt, clean and efficient woodburner chimney sweep
Customer Service
Quality
Value
Only a one week wait for an appointment. Given a 2 hour arrival slot with updates plus tracking information on the day. Adam arrived promptly, was cheerful and kept everything spotlessly clean. Explained clearly what he was doing and provided useful general information about use of wood burners. Very efficiently done. Certificate of Completion provided and able to pay online via a simple link provided. Would definitely recommend and use their services again.
Customer in Hertfordshire Posted on 03/02/2023 , work completed 03/02/2023
The trader replied (on 09/02/2023)
Thank you for your kind words, see you again next year.
Chimney sweep on a solid fuel stove
Customer Service
Quality
Value
Booking the work was dealt with most efficiently. Adam was punctual (having advised that he was on his way); he was friendly and courteous and his communication was superb - he explained things I should have known years ago - and he fully briefed me on what he was doing and about additional work that will make the appliance more efficient. He also gave helpful advice about documentation needed for legal and insurance compliance. All together an excellent service.
Customer in Hertfordshire Posted on 18/12/2023 , work completed 18/12/2023
The trader replied (on 20/12/2023)
Thank you so much for the fantastic review. We really appreciate it and are so happy we were impressed.