Endorsed by Which?

SweepSmart

5.0

613 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
613 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Chimney Inspections
Customer Service
Quality
Value
Have used twice now to have chimneys swept and inspected and great each time. Very professional, tidy and skilled. Gave an honest and detailed report. Planning to use to get a wood burner fitted by SweepSmart shortly will add another review when that work is done
Customer in Greater London Posted on 08/05/2023 , work completed 08/05/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review, look forward to fitting your burner for you very soon.
Fast, efficient, friendly - *****EXCELLENT *****
Customer Service
Quality
Value
This is the 3rd year we have used Sweepsmart and thoroughly recommend. Whole process is easy - from booking, arrive, service, explanation, documentation and payment. Hassle free experience and they are in and out in not time, no mess at all. Certificate provided immediately. Lots of information provided, very friendly. Highly recommend.
Customer in Essex Posted on 07/09/2023 , work completed 07/09/2023
The trader replied (on 11/09/2023)
Wow. Thank you so much. We really appreciate it.
Friendly and efficient Company
Customer Service
Quality
Value
Really pleased with the whole procedure, on phoning for a date for the job to getting the chimney swept. It was a painless procedure and everybody I spoke to was helpful and informative. Kept up to date on arrival time and how the job would be carried out. Keil arrived on time and was polite and friendly. Will definitely be using this company again. Well done.
Customer in Greater London Posted on 21/09/2023 , work completed 21/09/2023
The trader replied (on 24/09/2023)
Thank you so much for leaving a review for us; I'll pass this on to Keil. All the best.
Clean and professional.
Customer Service
Quality
Value
Really good service from beginning to end. No mess left at all. Easy booking and communication. I have used other services in the past but find Sweep Smart reliable and a pleasure to do business with.
Customer in Hertfordshire Posted on 02/10/2023 , work completed 02/10/2023
The trader replied (on 12/10/2023)
Your 5-star review warms our hearts as much as a well-maintained chimney warms your home! We're so grateful for your kind words and for choosing SweepSmart for your chimney sweeping needs. Your satisfaction is our greatest reward, and we'll always strive to provide the same level of exceptional service. If you ever have any questions or require our services in the future, don't hesitate to get in touch. We're here to keep your chimney in tip-top shape!
Excellent work and customer service
Customer Service
Quality
Value
We received excellent service from the start of our enquiry until the job was completed. Everything was fully explained and costed and on the day Andy was prompt, courteous and very professional. Will certainly use them again and recommend to others.
Customer in Greater London Posted on 11/08/2023 , work completed 11/08/2023
The trader replied (on 21/08/2023)
We're thrilled to have left a positive impression on you! Your 5-star review is a testament to our commitment to excellence. If there's anything else we can assist you with, please don't hesitate to let us know. Your comfort and safety are our priorities!
Happy Customer
Customer Service
Quality
Value
My chimney was swept, and photographs taken to establish the cause of the apparent blockage. Tony was punctual, organised, professional and very tidy. It was a pleasure to have him here doing the work. I recommend SweepSmart highly.
Customer in Greater London Posted on 16/08/2023 , work completed 16/08/2023
The trader replied (on 21/08/2023)
We're thrilled to have earned your 5-star rating! Our team works hard to provide thorough and efficient chimney sweeping, and it's rewarding to see our efforts appreciated. Thank you for choosing us!
Chimney sweep on a solid fuel stove
Customer Service
Quality
Value
Booking the work was dealt with most efficiently. Adam was punctual (having advised that he was on his way); he was friendly and courteous and his communication was superb - he explained things I should have known years ago - and he fully briefed me on what he was doing and about additional work that will make the appliance more efficient. He also gave helpful advice about documentation needed for legal and insurance compliance. All together an excellent service.
Customer in Hertfordshire Posted on 18/12/2023 , work completed 18/12/2023
The trader replied (on 20/12/2023)
Thank you so much for the fantastic review. We really appreciate it and are so happy we were impressed.
Chimney swept
Customer Service
Quality
Value
Tony came and did an amazing job. Tested the job. Was very polite and very clean. I will use them every year now
Customer in Greater London Posted on 07/02/2024 , work completed 06/02/2024
Fantastic work
Customer Service
Quality
Value
Sweepsmart were great about scheduling the appointment and letting us know when timing slipped a bit. The guys who came to the house were super friendly and tried really hard to fix a rather difficult issue with our chimney caused by some building work we had had done.
Customer in Greater London Posted on 09/01/2024 , work completed 08/01/2024
The trader replied (on 11/01/2024)
Thank you so much for understanding regarding the time. We really appreciate your kind words.
Excellent, thorough work
Customer Service
Quality
Value
Using SweepSmart was a great experience. I was regularly updated with the precise timing of the appointment and Tony, from SweepSmart, proved to be conscientious, instructive and efficient. In particular, Tony also provided a comprehensive written report detailing my chimney’s condition on the same day of his visit. This service is of great use. Would strongly recommend SweepSmart.
Customer in Greater London Posted on 28/11/2023 , work completed 27/11/2023
The trader replied (on 05/12/2023)
Thank you for sharing your experience! We strive for excellence in chimney sweeping, and your positive feedback is incredibly rewarding. Your safety and satisfaction are at the core of what we do.