Endorsed by Which?

SweepSmart

5.0

613 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
613 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Customer focused. Competitive pricing
Customer Service
Quality
Value
First time customer, certainly use again. Polite, punctual and very, very good clean! Pictures post clean provided.
Jim in Hertfordshire Posted on 03/08/2023 , work completed 03/08/2023
The trader replied (on 08/08/2023)
We're thrilled to have exceeded your expectations. Your review means a lot to us, and we can't wait to serve you again in the future.
Excellent work and customer service
Customer Service
Quality
Value
We received excellent service from the start of our enquiry until the job was completed. Everything was fully explained and costed and on the day Andy was prompt, courteous and very professional. Will certainly use them again and recommend to others.
Customer in Greater London Posted on 11/08/2023 , work completed 11/08/2023
The trader replied (on 21/08/2023)
We're thrilled to have left a positive impression on you! Your 5-star review is a testament to our commitment to excellence. If there's anything else we can assist you with, please don't hesitate to let us know. Your comfort and safety are our priorities!
Happy Customer
Customer Service
Quality
Value
My chimney was swept, and photographs taken to establish the cause of the apparent blockage. Tony was punctual, organised, professional and very tidy. It was a pleasure to have him here doing the work. I recommend SweepSmart highly.
Customer in Greater London Posted on 16/08/2023 , work completed 16/08/2023
The trader replied (on 21/08/2023)
We're thrilled to have earned your 5-star rating! Our team works hard to provide thorough and efficient chimney sweeping, and it's rewarding to see our efforts appreciated. Thank you for choosing us!
Excellent, thorough work
Customer Service
Quality
Value
Using SweepSmart was a great experience. I was regularly updated with the precise timing of the appointment and Tony, from SweepSmart, proved to be conscientious, instructive and efficient. In particular, Tony also provided a comprehensive written report detailing my chimney’s condition on the same day of his visit. This service is of great use. Would strongly recommend SweepSmart.
Customer in Greater London Posted on 28/11/2023 , work completed 27/11/2023
The trader replied (on 05/12/2023)
Thank you for sharing your experience! We strive for excellence in chimney sweeping, and your positive feedback is incredibly rewarding. Your safety and satisfaction are at the core of what we do.
Very good service
Customer Service
Quality
Value
Paul arrived on time and swept our chimney which had not been cleaned for some ten years previously. He explained the process to be undertaken which he then carried out professionally and with the minimum of fuss and disruption. He hoovered up a small amount of debris and left the house clean and tidy after first recommending we purchase a new CO2 monitor/alarm. We were both impressed and pleased with the level of service provided.
Customer in Greater London Posted on 16/10/2023 , work completed 16/10/2023
The trader replied (on 18/10/2023)
Thank you so much, we really appreciate your kind words.
Chimney Swept, New backplate and baffle fitted
Customer Service
Quality
Value
I used SweepSmart to replace my flue liner earlier this year and they worked really hard to overcome a few obstacles that had been created by the old liner corroding and falling apart. This time was a professional rotary sweep and fitting new parts to my stove to keep it in tip top condition. The guys work really clean and professionally and I cannot fault their standard or work. I feel lucky to have found them. The booking, work, invoice and documents process is absolutely spot on, (some big companies should take a leaf out of SweepSmart's book! Very happy to recommend these guys.
Customer in Greater London Posted on 15/05/2024 , work completed 15/05/2024
The trader replied (on 07/06/2024)
We're overjoyed to receive your 5-star rating on Which? Trusted Traders! Thank you for choosing SweepSmart, and we look forward to continuing to provide you with excellent chimney sweeping services.
Multi fuel chimney swept
Customer Service
Quality
Value
Everything went perfectly-timely/professional/immaculately clean/helpful advice and courteous. Fully recommended. Adam was excellent-volunteered discount as I was a loyal customer. Left me the soot for my slugs!
Customer in Hertfordshire Posted on 27/05/2024 , work completed 24/05/2024
The trader replied (on 07/06/2024)
Your 5-star review on Which? Trusted Traders made our day! We're committed to delivering top-notch chimney sweeping, and we're grateful for your positive feedback and support.
Excellent and Efficient Work
Customer Service
Quality
Value
Tiny is very professional and very prompt to the appointment. Very kind and considerate. The Chimney Sweep work is value for money and will use the services again in future. Very happy for the work done.
Customer in Hertfordshire Posted on 02/08/2024 , work completed 02/08/2024
Flue sweeping and video inspecttion.
Customer Service
Quality
Value
Pfrompt arrival following SMS updates on arrival times etc. First class friendly service. Fully informed on procedures and I really appreciated the advice given regarding couple of defects. Clean and tidy work and would use again and recommend to others who have a thatched property.
Customer in Hertfordshire Posted on 12/08/2024 , work completed 12/08/2024
Clean, tidy efficient Job
Customer Service
Quality
Value
Made a phone booking with SweepSmart very easily. Tony arrived promptly and made sure all interior surfaces were protected. Chimney cleaning performed very cleanly. Smoke test carried out to ensure chimney working properly & Carbon Monoxide alarm tested. Altogether a very professional & efficient job.
Customer in Hertfordshire Posted on 27/06/2024 , work completed 26/06/2024