Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Chimney sweep on a solid fuel stove
Customer Service
Quality
Value
Booking the work was dealt with most efficiently. Adam was punctual (having advised that he was on his way); he was friendly and courteous and his communication was superb - he explained things I should have known years ago - and he fully briefed me on what he was doing and about additional work that will make the appliance more efficient. He also gave helpful advice about documentation needed for legal and insurance compliance. All together an excellent service.
Customer in Hertfordshire Posted on 18/12/2023 , work completed 18/12/2023
The trader replied (on 20/12/2023)
Thank you so much for the fantastic review. We really appreciate it and are so happy we were impressed.
Fantastic work
Customer Service
Quality
Value
Sweepsmart were great about scheduling the appointment and letting us know when timing slipped a bit. The guys who came to the house were super friendly and tried really hard to fix a rather difficult issue with our chimney caused by some building work we had had done.
Customer in Greater London Posted on 09/01/2024 , work completed 08/01/2024
The trader replied (on 11/01/2024)
Thank you so much for understanding regarding the time. We really appreciate your kind words.
Highly Recommended
Customer Service
Quality
Value
Very professional service, quick, clean and helpful. Booking was easy and convenient. Would highly recommend.
Customer in Greater London Posted on 30/01/2024 , work completed 30/01/2024
Very efficient, tidy and knowledgeable
Customer Service
Quality
Value
Tony and his colleague worked very hard to clear 2 chimney flues that were the possible cause of a damp problem. They explained the procedure throughout the process and kept me informed. It was good to see the images from the camera investigation which was very helpful. The work was carried out in a calm and efficient manner and the rooms were left very clean and tidy. I would certainly recommend using this company. Many thanks to all concerned.
Customer in Hertfordshire Posted on 02/02/2024 , work completed 01/02/2024
The trader replied (on 11/02/2024)
Your 5-star review on Which? Trusted Traders made our day! We're committed to delivering top-notch chimney sweeping, and we're grateful for your positive feedback and support.
Great job
Customer Service
Quality
Value
Excellent service. We had a reminder and insight to what would be done by text a few days before the sweep would be done. He arrived promptly. The work was completed and we were advised as to what was needed to ensure safety when the fire was in use. We had a certificate by email too.
Customer in Greater London Posted on 29/06/2024 , work completed 28/06/2024
Efficient service
Customer Service
Quality
Value
Communication was excellent throughout - from the initial quote to the chimney being swept. We were given a time window 48 hours before and kept updated with arrival time on the day. They also gave useful information on what to expect from the visit and how to prepare. The chimney sweep was friendly, efficient and left the room really clean. They were able to advise on a repair to the fireback which was helpful. I will definitely be booking again for next year.
Customer in Hertfordshire Posted on 13/08/2024 , work completed 13/08/2024
Great service
Customer Service
Quality
Value
The two gentlemen turned up after a text to let me know when they would arrive . Did a great clean job sorted out mistakes made by a previous cleaning and gave good advice . Well worth the money
Customer in Hertfordshire Posted on 04/09/2024 , work completed 04/09/2024
Great Professional and Friendly Service
Customer Service
Quality
Value
Have used SweepSmart for quite a few years now and would not change to anyone else. Adam has attended nearly all of them and is exceptionally professional and knowledgeable. I always learn something new about operating my stove to get the best from it. Attention to detail is second to none and you are left confident that the stove is safe and efficient for another year. Many thanks.
Customer in Central Bedfordshire Posted on 23/09/2024 , work completed 23/09/2024
Excellent service, would recommend
Customer Service
Quality
Value
Service was excellent from beginning to end. Faith in the office kept me updated about the booking and Richard was a very knowledgeable chimney sweep and got the two chimneys swept cleanly and efficiently as well as advising on some questions relating to another chimney. The final report and certificate is also very useful. Will definitely use again.
Customer in Hertfordshire Posted on 19/10/2024 , work completed 18/10/2024
Efficient
Customer Service
Quality
Value
Very happy with the service. Easy to book. Kept up to date with the booking and arrival time. Turned up on time. Clean and efficient sweep.
Customer in Greater London Posted on 26/10/2024 , work completed 25/10/2024