Endorsed by Which?

SweepSmart

5.0

613 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
613 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Super-efficient and friendly.
Customer Service
Quality
Value
I was so impressed by our chimney sweep service. From booking the appointment by phone all the way through to completion. They arrived on time and we even had a tracker to see exactly when they'd be here. They made no mess and were easygoing and polite. Highly recommend.
Lucy in Greater London Posted on 17/03/2022 , work completed 16/03/2022
The trader replied (on 21/03/2022)
Thank you for your lovely review, we are pleased to hear you are happy with our service.
First class service
Customer Service
Quality
Value
Tony and his colleague were really friendly and easy to get on with right from the start. They wasted no time in ensuring they protected my home in advance of carrying out a full sweep of the large Georgian Fireplace. They ensured that they could confirm as many safety checks as possible and provided advice and recommendations on improving both safety and insulation of the fireplace. These guys are the best and are a really reasonably priced company too. Will definitely be booking them again for the next sweep.
Jon in Greater London Posted on 23/03/2022 , work completed 23/03/2022
The trader replied (on 09/05/2022)
Thank you for your lovely feedback :)
Professional Service with excellent communications
Customer Service
Quality
Value
Sweepsmart provided a professional service at all stages of their work from the initial booking to the arrival arrangements and on-site attendance, including advice on safety and fuel types. Absolutely no hesitation in recommending them.
Customer in Greater London Posted on 20/02/2022 , work completed 19/02/2022
The trader replied (on 24/02/2022)
Thank you for your review, we hope to work with you again soon.
Efficient process from point of booking onwards
Customer Service
Quality
Value
We were very impressed with the service before Paul arrived. We received reminders leading up to the allocated day, and also not only on the day but a text to say he was on the way, 45 minutes before the appointment. Paul arrived on time, carried out the cleaning/sweep of our wood burning stove flue with no mess whatsoever. Follow up service equally professional, received all paperwork following the completion of the job.
Customer in Greater London Posted on 01/08/2022 , work completed 01/08/2022
The trader replied (on 19/08/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great, efficient work
Customer Service
Quality
Value
Another excellent job by SweepSmart sweeping our wood burner chimney. Fast, efficient and polite. Very happy to use these guys again this year and I find it very helpful to receive the annual reminders that the chimney is due it’s sweep.
Customer in Hertfordshire Posted on 22/07/2022 , work completed 22/07/2022
The trader replied (on 19/08/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great work, quick and friendly
Customer Service
Quality
Value
Paul from SweepSmart was very friendly, quick and efficient. I was on a work call at the end of the job, so he left a note and invoice electronically. The company communicated clearly before the appointment, and the job was done smoothly and quickly. I would highly recommend.
Customer in Greater London Posted on 14/12/2022 , work completed 14/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Brilliant service!
Customer Service
Quality
Value
Paul from Sweepsmart swept our chimney. It was easy to book an appointment using the online booking form and I was sent confirmation and reminder emails and texts. He was prompt and fast. The job was completed quickly with no mess. I would highly recommend using Sweepsmart.
Customer in Greater London Posted on 26/10/2022 , work completed 25/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great honest service
Customer Service
Quality
Value
Had our chimney swept this morning by Adam. We’ve recently moved into a new house which was left in a not so great state. Originally booked a standard chimney clean but there was a nest found. Adam was very honest about what the costs etc would be to have the nest removed and continue with the work which I was happy to do due to having been given all the information there and then. All round great service and will be using sweep smarts services again in the future.
Customer in Hertfordshire Posted on 01/11/2022 , work completed 01/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Very pleased with service
Customer Service
Quality
Value
I was very happy with the service; the time of arrival was prompt; the work carried out efficiently; the young man pleasant and friendly
Customer in Greater London Posted on 26/01/2023 , work completed 26/01/2023
The trader replied (on 09/02/2023)
Thank you for your lovely review, see you again next year.
Great work
Customer Service
Quality
Value
Adam carried out a thorough chimney sweep very professionally and in a polite and calm fashion. He took the time to answer all sorts of questions that I had about my chimney, and was very helpful. I would highly recommend Adam and Chimney Sweep services.
Customer in Greater London Posted on 23/11/2022 , work completed 10/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.