Endorsed by Which?

SweepSmart

5.0

613 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
613 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Seamless service
Customer Service
Quality
Value
We have used SweepSmart for many years, the booking process is modern, efficient and simple to use and the updates and reminders are really helpful. On the day they always arrive on time and do a superb job, obviously immaculately clean and tidy and always able to offer expert advice on your fireplaces whilst there. Thanks again.
Mike in Hertfordshire Posted on 13/11/2022 , work completed 11/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great work, quick and friendly
Customer Service
Quality
Value
Paul from SweepSmart was very friendly, quick and efficient. I was on a work call at the end of the job, so he left a note and invoice electronically. The company communicated clearly before the appointment, and the job was done smoothly and quickly. I would highly recommend.
Customer in Greater London Posted on 14/12/2022 , work completed 14/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Brilliant reliable professional service
Customer Service
Quality
Value
We have been regular customers of this fantastic company for a few years. All staff are friendly, knowledgeable and very competent. They are extremely tidy and polite. Can’t recommend them highly enough. Their charges are very competitive for such a professional service. They provide a safety certificate on completion. Very satisfied customer.
Barbara in Central Bedfordshire Posted on 02/03/2023 , work completed 02/03/2023
The trader replied (on 03/03/2023)
Thank you for your kind words Barbara, see you again next year.
Very pleased with service
Customer Service
Quality
Value
I was very happy with the service; the time of arrival was prompt; the work carried out efficiently; the young man pleasant and friendly
Customer in Greater London Posted on 26/01/2023 , work completed 26/01/2023
The trader replied (on 09/02/2023)
Thank you for your lovely review, see you again next year.
Fantastic service
Customer Service
Quality
Value
Fantastic service. Faith was so efficient at responding to my email inquiry about booking a sweep. Excellent communication. Adam arrived on time, explained what he would do, super clean and tidy work. Would highly recommend.
Jane in Hertfordshire Posted on 08/02/2023 , work completed 08/02/2023
The trader replied (on 09/02/2023)
Thank you for your lovely review Jane, hope to see you again next year.
Great work
Customer Service
Quality
Value
Adam carried out a thorough chimney sweep very professionally and in a polite and calm fashion. He took the time to answer all sorts of questions that I had about my chimney, and was very helpful. I would highly recommend Adam and Chimney Sweep services.
Customer in Greater London Posted on 23/11/2022 , work completed 10/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
5 star service
Customer Service
Quality
Value
This is the second time we have used SweepSmart. They always arrive within the timeframe they say and are very courteous. The chimney sweep is very thorough, as we didn't have any issues over the last year and I imagine it will be the same again. They are also very clean. No mess at all. I am very happy and will definitely use them again and recommend them.
Customer in Greater London Posted on 25/11/2022 , work completed 24/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Very professional and friendly service
Customer Service
Quality
Value
From booking the service to completion the service was excellent. Tony arrived promptly and took great care to enjoy and clean and tidy service Everything was perfect thankyou
Customer in Hertfordshire Posted on 01/12/2022 , work completed 01/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Efficient, trustworthy service
Customer Service
Quality
Value
This is the third occasion we have used Sweepsmart. Adam arrived promptly, having given us advance notice by email and text. He took care to protect the floors and worked very tidily. It's definitely not the old fashioned service I remember from my youth when every surface ended up covered in soot! The process means the room is protected from the soot, and our woodburning stove was left spotless. Adam showed me pictures of the flue and chimney liner so I could see its overall condition. He was happy to recommend the chimney be swept every two years, given its current usage and condition. I am very happy with the service given by Adam and Sweepsmart, and I am sure I will be asking them back for a fourth visit in two years' time.
Customer in Greater London Posted on 04/05/2023 , work completed 04/05/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review.
Excellent work!
Customer Service
Quality
Value
We had Tony from Sweepsmart in today. He swept our chimney and installed chimney caps. Incredibly professional, super quick and diligent, polite and, to top it off, cleaned up everything afterwards. Also have to say that their response time was phenomenal: emailed them and got a reply almost immediately and they came out just a few days later. Highly recommend!
Customer in Greater London Posted on 08/05/2023 , work completed 08/05/2023
The trader replied (on 18/05/2023)
Thank you so much for your lovely review.