Endorsed by Which?

SweepSmart

5.0

613 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
613 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
A model example of how to be a brilliant service provider!
Customer Service
Quality
Value
There's none more professional and relaible as Sweepsmart. Punctual, helpful, superbly clean and tidy. A true professional.
Aquila67 Posted on 06/10/2018 , work completed 06/10/2018
Fantastic Service - Great Advice
Customer Service
Quality
Value
Fantastic service from start to finish. Arrived on time ,polite & courteous and carried out the work expertly with lots of great advice. Very efficient and cleaned up perfectly after them. Would definitely recommend their services as very pleased. Will definitely be using them again. Bella
Bella P Posted on 06/10/2018 , work completed 06/10/2018
No Hesitation in Recommending
Customer Service
Quality
Value
This is the second time SweepSmart have cleaned our chimneys and I can highly recommend. A very professional service. Polite, efficient and left the rooms clean and tidy. Also provide certificates for each chimney which are useful for insurance etc.
CThomas Posted on 26/09/2018 , work completed 26/09/2018
Excellent
Customer Service
Quality
Value
Easy to book; didn't have to wait long even though it must have been a busy time of year for them. Very professional, quick and helpful advice about fuel options. Will definitely use again
lizlipman Posted on 01/10/2018 , work completed 01/10/2018
Great professional job
Customer Service
Quality
Value
I've used Paul and Sweepsmart for several years now - he always arrives on time, works quickly and is clean and tidy. Friendly and polite - has good advice on all things wood burner related. Definitely recommend.
HelenP Posted on 03/10/2018 , work completed 03/10/2018
Brilliant
Customer Service
Quality
Value
Sweepsmart arrived on time. They gave me a professional assessment of the existing fireplace ( an ancient installation with a decommissioned back boiler ). They swept the chimney thoroughly and completed the job with a smoke test and reported a slight leak around the chimney pot. They left the place as clean and tidy as it was when they started. What more could one ask.
Customer in Greater London Posted on 27/01/2020 , work completed 27/01/2020
The trader replied (on 23/02/2020)
Thank you for brilliant feedback - the safety of your chimney is our main priority.
Friendly and efficient
Customer Service
Quality
Value
Had chimney swept by these guys who were lovely from start to finish. The guys were very pleasant, friendly and efficient at their work. Affordable, clean and helpful - couldn't fault them.
Customer in Hertfordshire Posted on 28/01/2020 , work completed 23/01/2020
The trader replied (on 23/02/2020)
Thank you so much, we are so grateful you took the time to leave us some feedback.
Clean chimney and efficiently done
Customer Service
Quality
Value
I can recommend this team of two guys who were very conscientious and cleaned the chimney without fuss taking care to protect the wooden floors and the furniture.
Customer in Greater London Posted on 30/01/2020 , work completed 30/01/2020
The trader replied (on 23/02/2020)
Thank you, it's so kind of you to take the time to leave feedback, we are pleased to hear you were happy with the care we took.
Excellent work
Customer Service
Quality
Value
Very impressed from beginning to end with the professionalism and work carried out by Paul and SweepSmart. They keep you informed right through the process and cannot fault any part of the way he efficiently carried out the cleaning of our chimney for the first time in 30 years! Would highly recommend
Customer in Greater London Posted on 24/09/2020 , work completed 08/09/2020
Exemplary service from start to finish. Faultless.
Customer Service
Quality
Value
I had my chimney swept by SweepSmart and the service that I received was exemplary from start to finish. Booking was very easy. I called up and it was scheduled very quickly, with my request for timing being noted and adhered to. I normally hate having to call to book an appointment, but the person I spoke with was so polite and informative. Once the booking was made, a confirmation email is sent with a nice easy link to add it to my calendar. A very simple but hugely helpful touch. The day before I was sent a reminder email giving me all of the details of who will be coming, when and what I would need to do before and during the visit. On the day of the appointment, I was sent a SMS message that gave me the mobile number of the person that would be coming to see me. The person arrived at the right time and was very polite. In these COVID times, every precaution was taken. He had a mask, used gloves, put multiple mats down to protect my house. Most importantly he was very polite which was very welcome especially with a young 1 year old in the house! The work was done inside an hour with no mess at all. I was sent the invoice and certificate of sweep by email the same day along with a link to pay the bill. I absolutely cannot fault the service that I have received. They have been an absolute pleasure to deal with and I will certainly be using them again.
Customer in Greater London Posted on 26/08/2020 , work completed 25/08/2020