Endorsed by Which?

SweepSmart

5.0

613 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
613 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very good job
Customer Service
Quality
Value
Paul arrived on time and did an excellent job cleaning two chimneys. He was helpful and professional and clearly knows his trade. I’d recommend him.
Customer in Hertfordshire Posted on 08/10/2020 , work completed 07/10/2020
Brilliant service
Customer Service
Quality
Value
A fantastic service from SweepSmart. I was kept well informed about the time of my appointment and once Paul arrived he was fast and efficient. He cleaned out the chimney, showing us the brush poking through the chimney stack on the roof. He left the hearth area spotless and used more than adequate protective equipment to prevent any dirt being left in the house. I will definitely be using him again to keep my chimney clear.
Customer in Greater London Posted on 10/10/2020 , work completed 10/10/2020
Safe, efficient service
Customer Service
Quality
Value
Excellent service from start to finish Paul responded quickly to make the booking and the sweep, Tony, arrived within the allocated time. We even got an email telling us when he was on his way and allowing us to track him. We had a message telling us about the extra precautions for Covid-19 and were able to follow all the guidelines such opening windows and having an extension lead ready before Tony’s arrival. Tony wore a mask and everything was carried out safely. The invoice and payment procedure is very easy.
Customer in Hertfordshire Posted on 14/09/2020 , work completed 14/09/2020
Great work
Customer Service
Quality
Value
Had my Chimney swept my SweepSmart again this year. The usual efficient service, thank you so much! See you next year.
Customer in Hertfordshire Posted on 16/09/2020 , work completed 16/09/2020
Great work, helpful, clean, reliable
Customer Service
Quality
Value
Paul did a great job, I was informed exactly when he would arrive, he was very helpful with advice about various aspects, would definitely recommend!
Debbie Posted on 25/09/2020 , work completed 25/09/2020
Good job well done.
Customer Service
Quality
Value
Paul did a great job cleaning two chimneys and removing a Jackdaw nest from one of them. Left everything very tidy and was polite and pleasant. He was also careful regarding social distancing.
Customer in Hertfordshire Posted on 01/10/2020 , work completed 30/09/2020
Fantastic service
Customer Service
Quality
Value
I used SweepSmart for a chimney sweep and the whole experience was brilliant. To tick the checklist off: easy to book (people actually answered the phone and were helpful when you ring); turned up on time and texted to say they were on their way; were clean and tidy (if you’re expecting a brush up an open fireplace and soot everywhere you’re in for a disappointment); were quick (but thorough); and the follow-up was impressive ie the cert was sent via email quickly and the invoicing/ paying is easy to access. Everyone I spoke to was polite and easy to deal with too. A definite recommend.
Customer in Greater London Posted on 24/11/2020 , work completed 20/11/2020
Fantastic job
Customer Service
Quality
Value
I cannot praise high enough. Great customer communications. Brilliant job. No mess whatsoever. The best we've had.
Customer in Greater London Posted on 09/12/2020 , work completed 09/12/2020
Stove service
Customer Service
Quality
Value
Paul from SweepSmart was very professional and extremely helpful Our place was left clean and tidy with minimal fuss . There was good contact by email and text I would certainly recommend these guys as Paul did a very good job at a reasonable price .
Customer in Greater London Posted on 11/12/2020 , work completed 11/12/2020
Outstanding service & customer care
Customer Service
Quality
Value
If you're going to be gathered around the fire or stove this winter, be safe and get this inexpensive Covid-secure service first. Modern delivery of traditional chimney-sweeping; no gimmicks, just hard work and an exceptional service, with great technical advice. Digital online tracking of arrival time (Paul was, of course, on time for the appointment) and e-delivery of certification. Thank you so much, Paul - best service we have received in London in 20 years.
Robert in Greater London Posted on 01/11/2020 , work completed 26/10/2020