Endorsed by Which?

SweepSmart

5.0

613 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
613 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent work
Customer Service
Quality
Value
No problem booking. Well organised. Arrived at stated time. Very professional. Clean. It is a potentially dirty job but everything was left perfect. We had four chimneys swept. Can recommend most highly.
David in Greater London Posted on 25/03/2022 , work completed 25/03/2022
The trader replied (on 09/05/2022)
Thank you for your lovely feedback :)
Great service
Customer Service
Quality
Value
We have not used our fireplace since we moved in, so this was our first experience of a chimney sweep. The team provided a detailed estimate and a 'what to expect' pack a few days prior to arrival. The team were quick, and left the room spotlessly clean. They took the time to talk me through some remedial action needed, with really useful advice and showed a video and some stills of the smoke draw and interior of the flue. I would definitely use them again. Very positive experience.
Customer in Hertfordshire Posted on 03/07/2022 , work completed 30/06/2022
The trader replied (on 19/08/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Always a great service
Customer Service
Quality
Value
This was the second time we have used SweepSmart and I can honestly say they are a brilliant company. The service provided is first class, Adam left the fire place spotless and we had the certificate and supporting photos within minutes of him finishing. I would have no hesitation in recommending SweepSmart to anyone looking for a friendly and professional chimney sweep.
Customer in Hertfordshire Posted on 20/10/2022 , work completed 20/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Chimney Sweep
Customer Service
Quality
Value
I have used Sweep Smart over the years and they have always been professional, prompt and friendly. Their costs are really good too. I would highly recommend the company and will continue to use them.
Customer in Greater London Posted on 26/10/2022 , work completed 26/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Excellent service
Customer Service
Quality
Value
I had no idea where to go for a chimney sweep, so I looked around various websites. When I clicked onto Sweepsmart, the auto-responder asked how it could help. I was able to post basic details and soon had full response. Thereafter, the back office was clear at every stage (much relief for that). Paul was on time, concerned not to be blocking any drive entrances, and then did a great job. Top class.
Customer in Hertfordshire Posted on 05/08/2022 , work completed 05/08/2022
The trader replied (on 19/08/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Fantastic service
Customer Service
Quality
Value
Never disappointed when Paul visits. He does a great job - quick, efficient, punctual. The pre-visit communications and reminders are very helpful, and the payment and issue of the Certificate was painless and done on the spot. Extremely professional with lots of good advice about our queries. We have used other sweeps, but this service is outstanding. As long as we have a chimney we will be using SweepSmart! Thanks Paul.
Customer in Greater London Posted on 23/09/2022 , work completed 23/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Annual chimney sweep
Customer Service
Quality
Value
Prompt efficient service, very competitive rates, 4th year we have used this company, excellent work, left house spotless, courteous and friendly staff. Highly recommended
Customer in Cambridgeshire Posted on 07/10/2022 , work completed 07/10/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
I would wholeheartedly recommend SweepSmart
Customer Service
Quality
Value
We received excellent service from the Sweepsmart. Appointment booking was easy, and the on-the-day tracking of their arrival they provide makes things very time efficient. Having recently moved in, we “inherited” a log burner which we wanted to ensure the chimney was in a good condition before using properly. Adam not only did a great job with the inspection and sweep, he took the time to give us an idiot’s guide on how to use the burner and made a few repairs to the some of the log burner parts. He left the house tidy, with the log burner gleaming (and the glass screen spotless). I highly recommend the team, and intend to continue using their services
Customer in Hertfordshire Posted on 13/10/2022 , work completed 12/10/2022
The trader replied (on 19/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Very Efficient Company - Highly Recommended
Customer Service
Quality
Value
This is the first time I have used SweepSmart and I was extremely impressed - from the initial phone call to book an appointment up until paying the invoice. The lady who took my call was extremely friendly and efficient. I received a couple of reminders by text and email about the appointment and a further text this morning giving me a time of arrival. Although I wasn't present whilst the work was done, my partner couldn't speak more highly of Adam and what a good job he carried out - I don't think the chimney or woodburner has ever been so clean!!!! After Adam had left I had an email enclosing the invoice and certificate (with accompanying photographs). Even paying the invoice was extremely straightforward and easy. I will definitely use SweepSmart again and would highly recommend them.
Customer in Central Bedfordshire Posted on 14/10/2022 , work completed 14/10/2022
The trader replied (on 19/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Clean, tidy efficient chimney sweeping
Customer Service
Quality
Value
Paul swept my chimney today. He turned up on time and did a very thorough job - very happy to recommend Sweepsmart
Customer in Hertfordshire Posted on 03/09/2022 , work completed 03/09/2022
The trader replied (on 09/09/2022)
Thank you so much for the kind words - We really appreciate it. All the best.