SweepSmart

We’ve had a log burner for approx 15 years which has always been swept regularly, when we tried to use it this year, it was extremely difficult to light and smelt of smoke. We tried a different bag of fuel & different logs, with no joy. We wondered if maybe there was a birds nest, so I tried to contact our regular sweep, he never returned our calls in 3 weeks. Someone suggested contacting Paul. Best thing we could have done, the lady on the phone managed to fit us in for Monday the 9th. She sent confirmation email & tracking texts with Keil arriving spot on time. Within 10 mins of arrival he’d diagnosed the problem as a broken blanking plate at the back of log burner, he asked “did I want the office to locate a new part”. First thing on Tuesday the 10th the office had located a new part at a very reasonable price, if I wanted to proceed they could fit & sweep the chimney on Saturday the 14th. Spot on time Tony arrived, fitted part, swept & fully checked it was all safe & working. All at a very fair price. Well done everyone at SWEEPSMART! CLEAN, EFFICIENT, ON TIME, POLITE, INFORMATIVE all at a GOOD PRICE. Thanks so much.

I was informed by text that the chimney sweeper will be arriving in 25 minutes which he did. Two men arrived and covered my floor in mats to protect my carpet then got on with sweeping my chimney which dident take no time at all (thorough job done) The men then installed a beam which looks very nice. In all the jobs done we’re very good and they kept my house clean and tidy. Very nice and polite men. Thank you

Arrived on time and cleaned stove thoroughly! Left no mess and gave sound advice! Thank you so much!

They arrived within time quoted, kept me informed of eta. Thorough check and clean of 2 stoves and chimneys. No mess left behind him when he left. Would definitely recommend the company.

I’ll definitely use this company again! All communication was clear and prompt and Tony was very thorough and pleasant!

Seriously professional. Extremely good communication. Will definitely continue to use this company.

I would 100% recommend this company. Professional, respectful, friendly, knowledgeable and have cleaned my chimney for the last few years. They are reliable and always very clean and tidy.

Previous sweeps have complained about the creosote in our chimney and so we approached SweepSmart for Creaway treatment. Their sweeping was so good that no Creaway treatment was necessary, saving me money.

The team was extremely professional. Took great care of my property and explained everything as they went along. Unfortunately/luckily they discovered problems with my flue ( A DIY job done before my time here) so they could not sweep. But gave a full report, photos, and recommendations. Would happily use again and highly recommend.

I have used Sweepsmart for a number of years and trust them implicitly with the quality of their work. Communication from the Company, at all stages, is brilliant. Sweepsmart is a reliable, excellent service and reasonable priced with no hidden costs. I asked for a new stove pipe for my woodburner to be installed as well as my chimney swept. Tony and James were friendly, professional and knowledgeable and did an excellent quality job. If you need your chimney swept, or anything else to do with fires, I seriously recommend contacting Sweepsmart.