Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Chimney inspection and cleaning
Customer Service
Quality
Value
Prompt, efficient, friendly and very tidy. Good communication with the office before the visit too. Came recommended by a neighbour and was very pleased with the service.
Customer in Greater London Posted on 01/12/2022 , work completed 22/12/2001
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Very pleased with service
Customer Service
Quality
Value
I was very happy with the service; the time of arrival was prompt; the work carried out efficiently; the young man pleasant and friendly
Customer in Greater London Posted on 26/01/2023 , work completed 26/01/2023
The trader replied (on 09/02/2023)
Thank you for your lovely review, see you again next year.
Fantastic service
Customer Service
Quality
Value
Fantastic service. Faith was so efficient at responding to my email inquiry about booking a sweep. Excellent communication. Adam arrived on time, explained what he would do, super clean and tidy work. Would highly recommend.
Jane in Hertfordshire Posted on 08/02/2023 , work completed 08/02/2023
The trader replied (on 09/02/2023)
Thank you for your lovely review Jane, hope to see you again next year.
Brilliant reliable professional service
Customer Service
Quality
Value
We have been regular customers of this fantastic company for a few years. All staff are friendly, knowledgeable and very competent. They are extremely tidy and polite. Can’t recommend them highly enough. Their charges are very competitive for such a professional service. They provide a safety certificate on completion. Very satisfied customer.
Barbara in Central Bedfordshire Posted on 02/03/2023 , work completed 02/03/2023
The trader replied (on 03/03/2023)
Thank you for your kind words Barbara, see you again next year.
Camera Survey
Customer Service
Quality
Value
I’d had a referral to SweepSmart from another sweep who wasnt able to do a camera survey for me. No higher value for me than that. After making the appointment I was notified of an approximate window for the job on the day and then a more detailed arrival time on the actual day. I found this level of customer focus a big positive as I was able to manage my time around this. Every attention was made to keeping my floors and carpets clean whilst working on the job. The actual sweep proved difficult because the flew was not standard but the guys were extremely thorough in trying to understand this and to give me the best possible view of the issue I had. Tony who conducted the job was very professional and even gave me a follow up call the next day to explain that he had completed some further research on my issue and to explain options available to me. Above and beyond. An excellent service I would not hesitate to use again or refer on.
Jamie in Essex Posted on 10/03/2023 , work completed 08/03/2023
The trader replied (on 18/05/2023)
Thank you for your kind words Jamie.
Sweeping chimney
Customer Service
Quality
Value
Adam arrived on time and did the job efficiently and quickly with no mess left at all. He was pleasant and friendly and we will definitely be using this company in the future. The office kept us informed about the visit and arrival time etc.
Dave in Hertfordshire Posted on 17/03/2023 , work completed 16/03/2023
The trader replied (on 18/05/2023)
Thank you for your kind words Dave, see you again next year.
Chimney cleaning and testing
Customer Service
Quality
Value
Sweepsmart did us proud. Very professional service all round, from initial contact and customer service to the work being carried out. Clean, efficient and well worth the money. It’s five stars from me.
Customer in Hertfordshire Posted on 02/04/2023 , work completed 27/03/2023
The trader replied (on 18/05/2023)
Thank you so much for your kind words, see you again next year
Efficient company 100% recommend.
Customer Service
Quality
Value
Adam visited us this morning to sweep our chimney for our multi-fuel stove. Adams's work and his knowledge and help was vast and way superior to any previous sweeps we have had, so we will certainly NOT be using anyone but Smartsweep in the future. Wish I had known that this company also fits stoves, as I would have used them to fit my stove initially as their attention to detail is superb. Fantastic professional service from start to finish, Thank you Adam at Smartsweep.
Customer in Hertfordshire Posted on 13/04/2023 , work completed 13/04/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review, we look forward to seeing you again next year.
Excellent work!
Customer Service
Quality
Value
We had Tony from Sweepsmart in today. He swept our chimney and installed chimney caps. Incredibly professional, super quick and diligent, polite and, to top it off, cleaned up everything afterwards. Also have to say that their response time was phenomenal: emailed them and got a reply almost immediately and they came out just a few days later. Highly recommend!
Customer in Greater London Posted on 08/05/2023 , work completed 08/05/2023
The trader replied (on 18/05/2023)
Thank you so much for your lovely review.
Chimney Inspections
Customer Service
Quality
Value
Have used twice now to have chimneys swept and inspected and great each time. Very professional, tidy and skilled. Gave an honest and detailed report. Planning to use to get a wood burner fitted by SweepSmart shortly will add another review when that work is done
Customer in Greater London Posted on 08/05/2023 , work completed 08/05/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review, look forward to fitting your burner for you very soon.