SweepSmart

Excellent service. Provided information on furniture moving in advance, arrived on time, friendly people, took about 30 minutes. Happy to recommend this service.

Adam arrived when arranged, was cheery and friendly and set everything up right away to get going. We chatted and he was very knowledgeable about his trade and was even able to make suggestions and recommendations when plied with questions about our log burner and his suggestions for how we might approach heating our home once we'd extended our bottom floor. The sweep itself was quick, clean, and thorough. Adam showed the deposits removed from the chimney and eased our mind that we'd been burning correctly and efficiently through his analysis of the soot which he'd removed. The invoice was sent while he was still in the house which included the GoMCS certificate as well as a link to pay online. Couldn't have asked for a better service. Outstanding.

On time, clean and very professional. Gave good advice on maintenance of the wood burner and the carbon monoxide monitor.

Professional service from my first contact. Very friendly and informative. Tony the chimneysweep was excellent from letting me know he was on his way, keeping everything clean & protected, explaining the results after he’d finished through to advice on fuel and carbon monoxide monitors. I would definitely recommend them.

From the 1st contact to enquire about the cost through to Adam attending has been great. Responses to e mails are prompt and informative. Then booked the day and given a 2 hr window and a reminder and turned up on time. He prepared the site using floor coverings and went to work. We hadn't had the chimney swept for quite a few years and he had to persevere at times but eventually got to see the brush at the top of the chimney. Left it all very clean afterwards so unable to criticise any part of the service. The documents were e mailed through and paid them online later in the day. Happy to recommend them to anyone and would use them again without hesitation.

Fast clean and efficient. Careful in ensuring no soot enters the room and swept a very tall chimney. A lot of soot but cleaned efficiently and left spotless. Smoke tested and working well. Good advice on Carbon monoxide alarm, where to place and how it responds.

Very impressed with Sweep Smart from start to finish. Customer Service (from booking process to appointment reminders, accurate tracking and arrival time, and post appointment follow-up) was exemplary. Tony and his assistant were friendly and super efficient, and tidied up thoroughly after sweeping flue of my wood burning stove, which they left much cleaner than they found it (glass front was sparkling). Highly recommended.

Faith could not have been more helpful when I booked a chimney sweep for my Mum's address. The first appointment sadly had to be cancelled due the snowfall and dangerous road conditions but when I explained this situation of my elderly Mother Faith managed to book in an urgent appointment. Great service, the attendant was very clean and professional. Would highly recommend.

This is the first time I have used SweepSmart but it certainly won't be the last time. I received a text stating what time my sweep was due. Tony turned up on time and was professional, courteous and knowledgeable. I asked him if he knew how much it would cost to install a multi fuel burner. He gave me a rough idea and also explained what may be needed. When Tony left there was no mess whatsoever. I you need a sweep or have a stove please please please use SweepSmart they are exceptional.

Swept flue for wood burning stove. Efficient booking service, text reminders and alert when operative on the way. Paul and his assistant were polite, efficient, and careful with the carpets, etc. Everything was very clean when they finished. The certificate includes photos of e.g. chimney stack, smoke test, etc. In addition, Paul checked the carbon monoxide alarm and gave advice on where it should be situated (which I didn't know) and also left a thermostat which helps you to monitor the optimum rate at which to keep the fire burning. Very reasonable price. Excellent service.

Getting a quote, booking the appointment through to the completion of the job was really easy and effortless. The whole team were brilliant. Tony, who came out a did the job was extremely helpful and knowledgeable especially when we discussed the best way to use our woodburner. He took a lot of care and the place left spotless. I would highly recommend SweepSmart for their professionalism, friendliness and efficiency. If you want the job done properly by an experienced team call SweepSmart.

Adam from Sweepsmart was punctual, friendly and very professional. The work was carried out with the minimum mess and the certificate was emailed promptly. I would definitely recommend this service to others and use it again.

Only a one week wait for an appointment. Given a 2 hour arrival slot with updates plus tracking information on the day. Adam arrived promptly, was cheerful and kept everything spotlessly clean. Explained clearly what he was doing and provided useful general information about use of wood burners. Very efficiently done. Certificate of Completion provided and able to pay online via a simple link provided. Would definitely recommend and use their services again.

Pleased with the job Sweep Smart did. They've just swept the chimney, having arrived on time following a text to say on their way (always helpful) All very professional, both the actual sweeping and the checks they carried out, and no mess! They were also pleasant and happy to explain the details of what they were doing. I now have a certificate to prove the job's been done, together with details of some minor work that might need doing, though nothing urgent! All in all, I'm very pleased with Sweep Smart Ltd and would recommend them.

First time customer, certainly use again. Polite, punctual and very, very good clean! Pictures post clean provided.

SweepSmart carried out their task efficiently, expertly and cleared up everything on completion of sweeping chimney. Explained adequately. Polite.

Have used twice now to have chimneys swept and inspected and great each time. Very professional, tidy and skilled. Gave an honest and detailed report. Planning to use to get a wood burner fitted by SweepSmart shortly will add another review when that work is done

We received excellent service from the start of our enquiry until the job was completed. Everything was fully explained and costed and on the day Andy was prompt, courteous and very professional. Will certainly use them again and recommend to others.

My chimney was swept, and photographs taken to establish the cause of the apparent blockage. Tony was punctual, organised, professional and very tidy. It was a pleasure to have him here doing the work. I recommend SweepSmart highly.

We have used SweepSmart for many years now and have never been disappointed. Whoever comes to sweep the chimney and test the stove is always very efficient, on time, extremely polite and gives good sound advice as to how we can get the best use out of our stove. We wouldn't hesitate to recommend this company for the excellent value for money service it provides. Even after the visit, we are encouraged to call if there is a problem with the stove or even a query.

We recently moved into a victorian flat, of which the fireplace was boarded up. We booked an appointment with SweepSmart to investigate how viable it'd be to open up the fireplace for use. Adam came and was very mindful in protecting the surrounding areas along with leaving no mess behind. In that visit we got an idea of all possible options in a fair unbiased explanation. We're now keen to book the next steps and get ready for winter!

Booking the work was dealt with most efficiently. Adam was punctual (having advised that he was on his way); he was friendly and courteous and his communication was superb - he explained things I should have known years ago - and he fully briefed me on what he was doing and about additional work that will make the appliance more efficient. He also gave helpful advice about documentation needed for legal and insurance compliance. All together an excellent service.

This is the 3rd year we have used Sweepsmart and thoroughly recommend. Whole process is easy - from booking, arrive, service, explanation, documentation and payment. Hassle free experience and they are in and out in not time, no mess at all. Certificate provided immediately. Lots of information provided, very friendly. Highly recommend.

Really pleased with the whole procedure, on phoning for a date for the job to getting the chimney swept. It was a painless procedure and everybody I spoke to was helpful and informative. Kept up to date on arrival time and how the job would be carried out. Keil arrived on time and was polite and friendly. Will definitely be using this company again. Well done.

Really good service from beginning to end. No mess left at all. Easy booking and communication. I have used other services in the past but find Sweep Smart reliable and a pleasure to do business with.