Great service
My third time of using SweepSmart, and once again, very pleased with ease of booking along with work carried out. Professional job. Will certainly book SweepSmart again in future.
Customer in Hertfordshire
Posted on 19/11/2024
, work completed 19/11/2024
Recommended
Pre-inspection and sweep.
The office confirmed and updated from the time of booking. Tony arrived in good time at the property. Very polite and explained the process before ensuring that all areas were fully covered (including any walkways). Carried out a sweep of the chimney (probably the first time since construction) and inspection. A very clean and efficient service was completed. Will definitely be using them again.
Customer in Greater London
Posted on 21/11/2024
, work completed 20/11/2024
Recommended
Great Service
Friendly and polite. Explained what he doing as he went. Gave advice and shared knowledge. Was thorough in his work and clean and tidy. Left property as clean as it was found. Very happy with the service. Will definitely use again.
Customer in Hertfordshire
Posted on 28/01/2025
, work completed 28/01/2025
Recommended
Another positive experience with Sweepsmart
Got an update on arrival time the morning of the visit. Arrived on time, courteous, clean and tidy, managed to fix a little issue with the back plate on my open fire. Recommend this company.
Customer in Essex
Posted on 04/02/2025
, work completed 04/02/2025
Recommended
Chimney sweep
Excellent work, really efficient and no mess at all , communication was great and arrived when he said he would,I would highly recommend
Customer in Thurrock
Posted on 17/02/2025
, work completed 17/02/2025
Recommended
Sweepsmart - excellent as always
Have used Sweepsmart for our annual chimney sweep for the last white a few years. Always very efficient from start to finish. Booking is easy with responsive office staff, 2-3hour time slots are excellent for helping plan your day. Even better is the text on the day to say when they are on the way. On arrival Paul and co always work hard to ensure minimal mess or disruption. Apart from a sparkly clean stove you wouldn’t even know they’ve been in your home! Sound and friendly advice on the efficiency of the stove, no attempt to upsell to earn extra money (I asked about the broken firebrick and was reassured it was fine rather than pushed to replace it). Competitive rates and, if you wish, you’re able to pay there and then to get it off your to-do list. Oh, and invoicing and certification is provided promptly by email so you have the paperwork needed for insurance etc. Top notch as always and thoroughly recommend.
Customer in Greater London
Posted on 03/10/2025
, work completed 03/10/2025
Recommended
Great work, excellent communication, prompt report
Keil did an excellent job today. I knew exactly what was going to happen, he attended promptly, and the sweep and inspection were completed efficiently. I received a comprehensive report the same day, which was much appreciated. Would highly recommend.
Customer in Greater London
Posted on 10/10/2025
, work completed 10/10/2025
Recommended
First class chimney sweep
Delighted with the chimney sweeping service at my home today. Booking was straightforward and I was kept informed by text and phone of when the sweep would arrive. Paul was very professional and polite and provided helpful advice regarding my chimney. The job was done efficiently and effectively, everything being left clean and tidy. Afterwards I received a certificate with photos confirming the work had been carried out properly. First class chimney sweeping service.
Customer in Hertfordshire
Posted on 25/11/2025
, work completed 25/11/2025
Recommended
Highly Recommend
Sweep Smart is a fantastic company. I have used them for years. Professional, tidy, kind and very polite. I trust them completely. Highly recommend. Five stars!
Customer in Hertfordshire
Posted on 29/09/2025
, work completed 29/09/2025
Recommended
Quality service and fast
We asked SweepSmart to sweep the chimney for our open fire and the chimney for a our wood burner. They turned up early within the window identified. They were fast and did a quality job on both chimneys. Both were polite and helpful with any questions we had and left the areas clean and tidy. Really happy with the price and the service provided. Will definitely use again.
Customer in Hertfordshire
Posted on 28/10/2025
, work completed 28/10/2025
Recommended
Great Service - professional, clean and friendly!
I had a new homeowner inspection carried out for my fireplace by SweepSmart; including a chimney sweep. The team that attended (Paul and Mason) were very professional and friendly. They arrived promptly and as scheduled. The inspection was carried out in a very clean and tidy manner; and Paul gave great advice on the use of the fireplace with a demo. The booking process was quick and easy; and payment can be made easily by card after the job. Great service and very happy. Looking forward to making use of the fireplace this winter. Will definitely book the next chimney sweep with SweepSmart when due and would recommend them to others. Thanks again!
Customer in Greater London
Posted on 07/11/2025
, work completed 07/11/2025
Recommended
Excellent trader, highly recommended
Can't fault the team at SweepSmart. Efficient, fast, clean and knowledgeable. Very reasonable price, good communication. Have used them a few times. Highly recommended.
Customer in Greater London
Posted on 07/11/2025
, work completed 07/11/2025
Recommended
Very straightforward - great experience
There's almost nothing here to review - it was one of the most straightforward trade bookings I've experienced. We booked online - very easy - and they turned up in the window they said, with reminders and more detail nearer the date, and then when they were on their way. Job was done very quickly and neatly. I liked the certificate they give you online where you can see a photo of the flue, as well as evidence of the smoke test.
Customer in Hertfordshire
Posted on 17/11/2025
, work completed 17/11/2025
Recommended
Top‑Notch Chimney Service
A top‑notch chimney service with clear, friendly communication. From the moment I booked, the team kept me fully informed about what to expect. Their messages were concise yet thorough, and I received friendly SMS reminders ahead of the appointment—so I never had to wonder when they’d arrive. The sweep arrived right on schedule, fully equipped and ready to go. They worked efficiently, and what impressed me most was the attention to detail. Overall, the blend of reliable service, crystal‑clear communication, punctual arrival, and immaculate cleanup makes this chimney‑sweep service stand out. I wholeheartedly recommend them to anyone seeking a hassle‑free, professional chimney cleaning experience.
Customer in Hertfordshire
Posted on 18/11/2025
(Reviewer did not use service)
Recommended
Great work, clean and fast.
Turned up on time, got set up and started pretty much straight away. Worked quickly and efficiently. Fire was left sparkling clean as was my room. Chatty and friendly - repaired the cement around the pipe. Great service as always. Highly recommended.
Customer in Hertfordshire
Posted on 13/06/2022
, work completed 13/06/2022
Recommended
Great Chimney Sweep
We’ve used Paul from Sweet Smart for around 5 years now. He is very thorough, totally reliable and completely helpful with any advice. We wouldn’t use anyone else.
Nick in Greater London
Posted on 22/10/2022
, work completed 21/10/2022
Recommended
Excellent service
This is the first time we have used sweepsmart and we would have no hesitation in recommending them. The communication regarding the appointment was timely, informative and professional. The communication prior to the appointment, as a reminder, was efficient and welcome. Again on the day of the appointment another message was sent to let us know he was on his way. The job was done very professionally and with no mess at all. He also advised us when we should have the chimney re-swept. In addition the glass front of the burner was cleaned and now looks like new! A professional, friendly, efficient and reasonably priced service. We could not fault it in any way.
Customer in Hertfordshire
Posted on 24/10/2022
, work completed 24/10/2022
Recommended
Chimney sweep
Had the chimney swept this morning. Excellent service from Paul. Very informative, and very professional. I would highly recommend his services.
Customer in Greater London
Posted on 28/10/2022
, work completed 28/10/2022
Recommended
Chimney inspection and cleaning
Prompt, efficient, friendly and very tidy. Good communication with the office before the visit too. Came recommended by a neighbour and was very pleased with the service.
Customer in Greater London
Posted on 01/12/2022
, work completed 22/12/2001
Recommended
Would recommend
Very friendly and informative chimney sweeps. Easy to organise with text updates and tracking of when staff would arrive.
Customer in Greater London
Posted on 06/12/2022
, work completed 06/12/2022
Recommended
Chimney Sweep
Sweep Smart were excellent from start to finish. The booking was straightforward and although I had to wait because they were so busy, they arrived exactly on time at the specified date, were totally professional, carried out the job in a timely manner, were clean and tidy and fantastic in every way. I will wholeheartedly recommend them to anyone who wants to have a chimney swept or have a wood burner installed. First rate service and absolute value for money.
Customer in Greater London
Posted on 12/10/2022
, work completed 09/09/2022
Recommended
Clean and professional service.
Arrived on time as arranged, a clean and professional service from the dust sheets Adam put down first as he came in. Nothing was too much trouble and Adam gave me some handy tips on maintaining my fire. I am more than happy to recommend Adam and the company he works for.
Customer in Hertfordshire
Posted on 17/10/2022
, work completed 15/10/2022
Recommended
Great work every time!
Paul has swept my chimney for several years now and always delivers a top rate job. Couldn't rate him more highly. Arrives on time, and always leaves the place spotless, what more can I say.
Fran in Greater London
Posted on 25/11/2022
, work completed 24/11/2022
Recommended
Superb
Brillaint company to deal with. Excellent customer support, clear pricing, on-time and text message notfications. Cleaned my chimney, absiulely no mess and super proffesional team. I wish more companies operated like this one 100/100
Customer in Greater London
Posted on 29/11/2022
, work completed 29/11/2022
Recommended
Professional
What a wonderful team Smartsweep are. The online ordering was extremely easy, the communication and reminders by text and email were very useful. Adam arrived on time and was very professional in everything he did, kept me informed as to what he was doing and why. The results were amazing and he left the room absolutely spotless. I will definitely be using them again and passing their details onto anyone that needs a sweep. Adam is a credit to your organisation.
Customer in Hertfordshire
Posted on 28/09/2022
, work completed 28/08/2022
Recommended