SweepSmart

Using SweepSmart was a great experience. I was regularly updated with the precise timing of the appointment and Tony, from SweepSmart, proved to be conscientious, instructive and efficient. In particular, Tony also provided a comprehensive written report detailing my chimney’s condition on the same day of his visit. This service is of great use. Would strongly recommend SweepSmart.

Paul arrived on time and swept our chimney which had not been cleaned for some ten years previously. He explained the process to be undertaken which he then carried out professionally and with the minimum of fuss and disruption. He hoovered up a small amount of debris and left the house clean and tidy after first recommending we purchase a new CO2 monitor/alarm. We were both impressed and pleased with the level of service provided.

Tony came and did an amazing job. Tested the job. Was very polite and very clean. I will use them every year now

Sweepsmart were great about scheduling the appointment and letting us know when timing slipped a bit. The guys who came to the house were super friendly and tried really hard to fix a rather difficult issue with our chimney caused by some building work we had had done.

From even before arranging my first appointment with SweepSmart I was very impressed at how professional and efficient their system is. Very quick to respond through an online portal as well as following up by text and email. Same high level of communication throughout the entire procedure. Very clear and concise information about what to expect and what would be undertaken. Arrived within the times given, work done quickly and efficiently and everything left neat and clean. Super impressed - would highly recommend!

I used SweepSmart to replace my flue liner earlier this year and they worked really hard to overcome a few obstacles that had been created by the old liner corroding and falling apart. This time was a professional rotary sweep and fitting new parts to my stove to keep it in tip top condition. The guys work really clean and professionally and I cannot fault their standard or work. I feel lucky to have found them. The booking, work, invoice and documents process is absolutely spot on, (some big companies should take a leaf out of SweepSmart's book! Very happy to recommend these guys.

Everything went perfectly-timely/professional/immaculately clean/helpful advice and courteous. Fully recommended. Adam was excellent-volunteered discount as I was a loyal customer. Left me the soot for my slugs!

Tiny is very professional and very prompt to the appointment. Very kind and considerate. The Chimney Sweep work is value for money and will use the services again in future. Very happy for the work done.

I'd booked for my regular sweep of the chimney and also to have the empty space behind the fireplace filled with thermal pellets - this was suggested on a previous visit and having received a very reasonable quote for it, I agreed for the work to happen at same time as the sweep. While Tony was doing this, he discovered a hole in the flue that connected to the fireplace in the downstairs flat; this made it a larger job, but I quickly received an amended quote and booked a second appointment for a week later. Tony then returned and filled the hole, fixed the insulation, and also reblacked the grate so the the whole thing looks much smarter than before and well as being safer and wasting less heat.

I have used Sweepsmart for several years now. They were recommended to me by the previous owners. I wouldn't use anyone else now. I have always found them to be very professional, fastidious, clean, friendly, approachable with questions, punctual and reliable. I also appreciate the ease of booking the chimney sweep, communication and invoicing procedure. On this visit we had our yearly sweep. Paul has swept us in the years before, today it was Tony who visited. Both have been great.

Pfrompt arrival following SMS updates on arrival times etc. First class friendly service. Fully informed on procedures and I really appreciated the advice given regarding couple of defects. Clean and tidy work and would use again and recommend to others who have a thatched property.

I am a returning customer to Sweepsmart and am always impressed by their service. They are really efficient in booking and communicating, giving you notice of a two-hour window when they will come. Keil the chimney sweep was friendly and did a very good job without any fuss or mess: the certificate was emailed promptly. I would thoroughly recommend this company.

Professional service without issue. Carried out an efficient, clean and professional sweep of the chimney. Explained the process clearly - very knowledgeable with excellent advise. Will definitely use again.

SweepSmart Paul and Adam arrived bang on time. Very clear communication as to the ETA. The job was a chimney inspection and fitting of a Cowl. Adam sorted out the Cowl and was on and off the roof in no time. Cowl fitted perfect job. Paul swept the chimney from inside / living room, left it clean / spotless. Paul also explained why the chimney in my property had at the top been narrowed. Discussed lining and was given advice. Top lads.

This was our second year of using Sweepsmart and I highly recommend them. Adam is really knowledgeable, efficient and professional. Communication is great too- we were given a 2 hour time slot when we booked and then another notification when Adam was on his way. Five stars.

Kept us up to date on when he would arrive. Very pleased with the sweeping of the chimney. Good at cleaning up afterwards. Would use Sweepsmart again.

Made a phone booking with SweepSmart very easily. Tony arrived promptly and made sure all interior surfaces were protected. Chimney cleaning performed very cleanly. Smoke test carried out to ensure chimney working properly & Carbon Monoxide alarm tested. Altogether a very professional & efficient job.

Sweepsmart were brilliant. They offered a quick, clean and friendly service. They are very knowledgeable. Thanks!

Second time using SweepSmart and just as quick, efficient and painless as the last time. Good communication and a great service. Couldn't ask for more.

Booking the appointment for a chimney clean and assessment was straightforward. Communication in advance was first rate, with an appointment reminder text and accurate estimate of arrival time. Tony arrived on time. He was friendly, polite and gave a clear explanation of the process and his findings. The room was immaculate when he finished, and I received a detailed report very promptly. Every aspect of the service provided by SweepSmart was excellent. Highly recommended. Thank you.

Excellent communication prior to appointment. Arrived on time and carried out cleaning in a professional manner, efficient and effective. No residual mess left

They first visited in July to sweep the chimney but advised that we needed to fit access panels to do the job safely. Returned in mid august to conduct that remediation work and they were so efficient and careful that it wasn’t obvious that they’ve visited! Kept me advised throughout the work what they were found and were able to reduce the cost a little by taking a slightly different approach. Very professional, courteous and time efficient.

Thank you Paul for doing an amazing job cleaning my chimney today. Paul arrived at the time pre-arranged. He was thorough in his cleaning and highly knowledgeable regarding my stove. The property was left as clean as it was before his arrival. Paul took time to explain efficentcy of my stove and how to get the best out of it. Paul was very polite and approachable to questions I had for him. I will certainly use his services again and would highly recommend him to others. Booking paul was straight forward. The lady I spoke with for the booking put me at ease and made me feel this is a good company to use. Again very friendly. Payment was easy and straight forward. Certificate issued via email. A very good experience. Thank you all that were involved

Really helpful, super professional, clean and fast. Provided lots of pictures and fixed some lose tiles he identified at no extra cost.

First time of a chimey sweep experience. Preconceived ideas of dirty-faced men dancing and singing on my roof. Reality: friendly, efficient, quick and clean service. I could not believe how easy the whole process was. Will definitely be using SweepSmart again and recommend anyone with a chimney to do the same!