Straightforward and job well done
Keil came to clean my chimney as well as do a full inspection as it hadnt been used in a long time. Job done with no mess and a full report provided afterwards with photos included as well as advice on what to burn etc in my fireplace as well as making it safe to use (previous owner of my house had got rid of the hearth). Thank you. Will definitely use again and recommend
Customer in Greater London
Posted on 26/11/2025
, work completed 11/11/2025
Recommended
Very satisfied. Professional, tidy work. Good customer service .
Never used this type of service before. From start to finish brilliant customer service. Easy to understand instructions & explanation in person, over the phone & website. Honesty from the sweep re additional work that was not required. That I valued indeed. Would certainly recommend
Customer in Greater London
Posted on 12/12/2024
, work completed 12/12/2024
Recommended
Excellent service
SweepSmart were first rate start to finish. Very efficient and pleasant member of the team when booking, then reminders and relevant information up to the day itself. Contacted by Tony on the day with ETA, and he arrived dead on time. Tony then swept chimney thoroughly efficiently and cleanly, leaving the room exactly as he had found it. The certificate and paperwork arrived immediately afterwards. Extremely reasonable cost for an excellent job. Highly recommended.
Customer in Greater London
Posted on 14/12/2024
, work completed 13/12/2024
Recommended
Fantastic from start to finish.
I found the process of booking and subsequent communication with Adam so easy. The quote was less than I expected it to be, so was happy to book in. Adam came today - on time, reminders sent etc... - and was fantastic. I learned so much about what we were doing wrong with our fire (burner, not open) that will be game-changing in how we use it. He cleaned the space thoroughly and was meticulous about keeping his surrounding area clean also. I wouldn't hesitate to recommend.
Customer in Hertfordshire
Posted on 16/12/2024
, work completed 16/12/2024
Recommended
Great work
I have used Sweep Smart for many years and have always been provided with excellent work and very pleasant people doing the job
Customer in Greater London
Posted on 18/07/2025
, work completed 18/07/2025
Recommended
Wonderful service
I'm so glad I found Sweep Smart, every year they provide excellent service. Booking is no problem (and thanks for the June discount reminder!). Reminders that they are due and a quick update when they are close by are great. Never leave any mess at all and it's great to have a certificate demonstrating my chimney is safe. All done in less than an hour from start to finish, thanks so much.
Customer in Greater London
Posted on 30/06/2025
, work completed 30/06/2025
Recommended
Chimney sweep
As always, on time, good price, quick and efficient, we have been using this company for years, highly recommend
Customer in Hertfordshire
Posted on 24/07/2025
, work completed 24/07/2025
Recommended
Sweep Smart
I have used SweepSmart on 3 occasions now. Tony swept our chimney this morning. He arrived ahead of time having messaged earlier. He worked quickly and efficiently, was friendly and polite and kept the place clean while he worked. I’m very happy with the service and will continue to use them in the future.
Customer in Greater London
Posted on 12/05/2025
, work completed 30/04/2025
Recommended
Brilliant friendly efficient service
From the phone call requesting a quote to the confirmation texts before the visit to the morning of the visit itself -every bit of this experience was clear and easy and honest. I left my house for less than an hour and came home to two immaculate rooms and fire places. Thank you for your care.
Customer in Greater London
Posted on 10/04/2025
, work completed 10/04/2025
Recommended
Friendly, efficient and professional!
I love Paul and his team. I’ve used them ever since they installed my log burner a few years back. At the time he advised me and then recommended a suitable one for me and my neighbour. And then did all the installation. On this occasion, Paul and Mason came and swept my log burner and also an original bedroom fireplace. Always super friendly, efficient and professional. Will always have them back and would 100% recommend to anyone. Thanks guys 😊
Customer in Greater London
Posted on 13/12/2025
, work completed 13/12/2025
Recommended
Professional
Prompt, courteous, thorough, efficient. No hesitation in recommending them.
John, Hertfordshire
Posted on 30/05/2017
, work completed 30/05/2017
Recommended
Brilliant professional job
First time chimney owner. SweepSmart were thorough and very informative. Learnt loads. Clean fire place a bonus.
Marianna, Hertfordshire
Posted on 03/08/2017
, work completed 03/08/2017
Recommended
My review
Paulette, Middlesex
Posted on 07/07/2017
, work completed 07/07/2017
Recommended
Finally... a reliable tradesman!
Paul was very professional throughout, from responding promptly to my initial email enquiry to the work undertaken. They arrived on time and left the room without a trace of soot! Well worth the extra £5 they charge for a sweep in comparison to other companies in the area and I wouldn't consider using anyone else!
EastLondon
Posted on 29/08/2017
, work completed 29/08/2017
Recommended
Sweepsmart gave me a smartsweep
Paul checked the chimney with a camera, found a blockage, removed it, checked it was all clear, and cleaned up all the debris. Very quick, efficient and modest price. Only negative was late arrival. Highly recommended.
Robert, Hertfordshire
Posted on 15/09/2017
, work completed 15/09/2017
Recommended
Brilliant job
I had a bird stuck in my chimney. I called Paul on Tuesday, he re-jigged his jobs around so he could come the following day. The bird survived and the chimney was swept clean. Paul and his dad were brilliant - very prompt, efficient and left no mess.
Bharti, London
Posted on 23/08/2017
, work completed 23/08/2017
Recommended
Excellent job
From initial contact through to completion this company was faultless. Professional, courteous, clean, tidy, efficient and prompt. I cannot recommend SweepSmart highly enough.
Phillipa, Hertfordshire
Posted on 12/12/2017
, work completed 12/12/2017
Recommended
Excellent service
Chimney sweep arrived on time. Worked efficiently and left no mess. Went out of his way to fix a damper as well. Excellent service.
Lynda, London
Posted on 20/11/2017
, work completed 20/11/2017
Recommended
Prompt and professional
This was our second visit from Sweepsmart; as before Paul and his colleague were efficient and very tidy. The first time we booked Paul (2017) we had major problems getting the backplate out of our wood burning stove (soot had fallen down the back displacing it forward so the grate couldn't fold up). He battled patiently with it but had to give up in the end; I managed to hoover the offending debris out eventually after he had left, freeing the plate, and he kindly returned later that day to complete the sweeping job. I now remove the backplate every month and hoover to prevent the problem!
Andrew
Posted on 02/05/2018
, work completed 02/05/2018
Recommended
Sweepsmart
SweepSmart swept my neighbours chimneys and I took their details for future reference, as Chimney Sweeps are hard to find! Once contacted Paul made a convenient appointment that was kept to time. Our chimney was swept professionally and cleanly; an unseen difficulty was quickly overcome. Good advice given about changes we wanted to make. Good value for money. We did not feel that we were being "ripped off". Would recommend to others and use again.
mollielam
Posted on 20/07/2018
, work completed 20/07/2018
Recommended
SweepSmart - the best way to keep your chimney clean and safe
Sweepsmart have a very modern approach to business. They're easy to book, their smart van reflects their professional approach, they use quality equipment to do a good job, swiftly and without leaving a trace that they have been. All the documents are sent immediately and electronically, so you can save them to find them when you need them. Highly recommended.
Howard
Posted on 14/07/2018
, work completed 14/07/2018
Recommended
Punctual and Professional.
Great friendly service. Very Happy with SweepSmart. I am a repeat customer and will use again when needed. I would thoroughly recommend SweepSmart.
Mark T
Posted on 14/09/2018
, work completed 14/09/2018
Recommended
First class service
This was my first time using Sweep Smart services and have been very impressed with their standard of work and approach. The level of professionalism, knowledge and cleanliness were fantastic making the service very good value for money.
Radovan Biberovic
Posted on 29/09/2018
, work completed 29/09/2018
Recommended
Super Sweep
We are truly delighted with the work Paul has done. He is competent, clearly knows a tremendous amount about fireplaces and chimneys and has left the place clean. We will definitely be asking him back next year to sweep the chimney.
Elizabeth
Posted on 03/10/2018
, work completed 03/10/2018
Recommended
super sweep!
A pleasure to use someone who completes their work professionally, efficiently and with enthusiasm . Paul explained in detail our potential chimney issues , he is clearly knowledgeable in his subject and offered advice in a friendly and understandable way. A thoroughly nice chap, I would highly recommend him.
AnitaJ
Posted on 07/09/2018
, work completed 07/09/2018
Recommended