Endorsed by Which?

SweepSmart

5.0

660 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
660 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent Work
Customer Service
Quality
Value
Today Paul cleaned out both of my chimneys. He was punctual, professional, incredibly clean (and one chimney was filled with old bird nests) and very knowledgeable. I would not hesitate to recommend him to anyone.
DawnMW Posted on 20/09/2018 , work completed 20/09/2018
Very pleased with SweepSmart's services!
Customer Service
Quality
Value
Paul the chimney sweep came today to clean our wood burning stove. Everything was done in a very professional, thorough yet friendly manner. Paul advised about the best type fuel to use and explained the reason why. The certificate was emailed across very promptly and it is quite handy to have an electronic copy. Would definitely recommend!
LondonLady Posted on 20/09/2018 , work completed 20/09/2018
Hardly knew they were here
Customer Service
Quality
Value
Paul and colleague arrived bang on time. They were extremely polite and friendly. They swept two chimneys quickly and at a good price with zero fuss and inconvenience. We hardly knew they were here! Highly recommended.
Customer in Greater London Posted on 08/02/2019 , work completed 08/02/2019
Great service
Customer Service
Quality
Value
Paul was very professional and friendly. Our sweep was carried out without any dust escaping and our stove now runs extremely well.
Customer in Greater London Posted on 08/02/2019 , work completed 18/01/2019
Very Professional
Customer Service
Quality
Value
Very satisfied with this service. Very thorough in terms of sealing the fire, safety for themselves and in explaining the situation. Room was left spotless. Would be happy to recommend them to anyone.
Customer in Hertfordshire Posted on 12/02/2019 , work completed 12/02/2019
Excellent, efficient service
Customer Service
Quality
Value
Paul and his team provide the very best service in chimney sweeping. Really friendly, efficient and very tidy, they sorted my Victorian open fireplace in half an hour at a very reasonable rate. Certified member of the Guild of Master Chimney Sweep Ltd. Just recommended him to our managing agents and to friends in central London.
Customer in Greater London Posted on 18/12/2018 , work completed 18/12/2018
Great service
Customer Service
Quality
Value
Great service. Paul & guys colleague arrived right on time and did a great job. The place was spotless when they left. I will use Paul's services again without an hesitation.
Customer in Greater London Posted on 16/02/2019 , work completed 16/02/2019
Clean work, thorough report and honest feedback
Customer Service
Quality
Value
Paul has just cleaned my chimneys. Although the news was not great in regards to one fire, he provided excellent, clear advice and resolutions. He was also honest enough to suggest that I get quotes from other installers so that I feels completely satisfied with suggestions of works to be completed. I also overpaid him accidentally and he returned the over payment.
Customer in Greater London Posted on 08/01/2019 , work completed 08/01/2019
Highly professional
Customer Service
Quality
Value
Prompt arrival, chimney swept without any fuss or mess. Excellent advice about the fireplace and CO detector. I will use him again.
Customer in Greater London Posted on 18/01/2019 , work completed 18/01/2019
Excellent from start to finish
Customer Service
Quality
Value
If you need your chimney sweeping you don't need to consider anyone else. Paul's service was efficient, friendly and professional. The price was reasonable and he gave honest advice. He looked smart and professional too. Highly recommended.
Customer in Greater London Posted on 05/04/2019 , work completed 04/04/2019
Excellent service from trustworthy people
Customer Service
Quality
Value
SweepSmart offer an excellent service at a competitive price, giving discount to loyal customers. They are experts in the field and provide a clean, efficient service. Very friendly and trustworthy people to deal with - very happy to keep my custom with them.
Customer in Greater London Posted on 11/07/2019 , work completed 11/07/2019
Prompt and professional
Customer Service
Quality
Value
Paul and Bruno arrived on time and got on with the job of sweeping the chimney. They took care to leave the room clean and tidy and gave me helpful advice about maintaining the chimney safely.
Customer in Hertfordshire Posted on 12/07/2019 , work completed 12/07/2019
Faultless
Customer Service
Quality
Value
I can add absolutely nothing to all the wonderful reviews already put forward for Paul and his colleague whose name I did not catch. They swept the chimney, reported clearly and concisely on its condition by sharing and commenting on the camera images taken. Faultless in every respect.
David, Greater London Posted on 02/08/2019 , work completed 01/08/2019
Excellent service
Customer Service
Quality
Value
Chimney swept; birds nest removed; clean work; helpful considered advice; pleasant manner; reasonable price; certificate provided promptly.
Customer in Hertfordshire Posted on 08/08/2019 , work completed 08/08/2019
Very professional
Customer Service
Quality
Value
Paul (and his assistant) were a little delayed by a bird's nest elsewhere but advised us and arrived at the revised time. They were quite quick but did not rush the job. Everything seemed very thorough and there was absolutely no mess. Apart from the basic job, Paul was very thorough in checking the chimney and fireplace afterwards. And, he did a smoke test, issued a certificate and gave advice re ventilation. He also suggested that fitting a CO alarm is a useful precaution. Finally, Paul got lucky and a neighbour asked him to do their chimney also (which will have helped defray his travelling cost).
Customer in Cambridgeshire Posted on 20/08/2019 , work completed 20/08/2019
Very professional
Customer Service
Quality
Value
On arrival Paul looked and acted very professionally. Swept our flue for our wood burner quickly but efficiently. No mess whatsoever. Very good job and a really nice chap. Definitely will book again.
Susan Posted on 10/09/2019 , work completed 10/09/2019
Great work, friendly people
Customer Service
Quality
Value
From initial booking to completion we were impressed with the communication. Great work done on our wood burning stove and flue. Plenty of mate down to protect carpets etc.
Customer in Hertfordshire Posted on 28/08/2019 , work completed 20/08/2019
Excellent service
Customer Service
Quality
Value
Paul did a wonderful job when sweeping my chimney. He arrived on time and was very quick and efficient in finding out that the chimney was missing a pot and full of twigs and debris courtesy of local birds! He was very helpful in explaining the problems and how to rectify them. Would thoroughly recommend.
Customer in Hertfordshire Posted on 19/05/2019 , work completed 09/05/2019
Extremely professional, polite and friendly.
Customer Service
Quality
Value
Paul sent me a courtesy message before he arrived and kept to that time. He and his colleague covered my floors with protective cloths from the hallway through to the living room. I was very impressed at how professional, friendly and clean they were and Paul also gave me sound advice on my CO2 detector. I have no hesitation recommending them and will be using them in the future. Excellent company.
Trish Posted on 27/10/2019 , work completed 27/10/2019
Quality Sweepers!
Customer Service
Quality
Value
I have just had my chimney swept by Paul and his colleague and what a first class customer care service they provided me with. First of all they were on time which is very rare when it comes to workmen nowadays. They laid dust sheets on the floor and my furniture as sweeping chimneys can be dirty work!!!! They were in and out within 45 minutes, no mess, no clean up after, efficient and quality service. Thank you so very very much and see you in a couple of years time. Roma
Customer in Greater London Posted on 13/11/2019 , work completed 13/11/2019
Good and professional
Customer Service
Quality
Value
Very pleased with our experience of SweepSmart. Very efficient, clean and friendly. Will definitely use them again.
Customer in Hertfordshire Posted on 06/12/2019 , work completed 05/12/2019
Very professional good service
Customer Service
Quality
Value
I used Paul for the first time having been not very happy with our last chimney sweep. Paul and his colleague did a very professional job, giving the chimney and log burner a really good clean and inspecting everything, plus clearing up after themselves. He also pointed out a couple of minor issues (e.g. the CO2 detector coming to its expiry date) and suggested what to do about them. I am very happy with the service and professionalism and can thoroughly recommend Sweep Smart.
Customer in Greater London Posted on 23/10/2019 , work completed 23/10/2019
A very good service
Customer Service
Quality
Value
The job was carried out efficiently with floor covers provided to protect the carpet. The hearth was left in a much cleaner state than found! Polite service and value for money.
Customer in Highgate Posted on 27/01/2020 , work completed 27/01/2020
The trader replied (on 23/02/2020)
Thank you, feedback is so important to us. We are pleased to hear you were happy with the service - we look forward to seeing you again.
Easy and pleasant company to use
Customer Service
Quality
Value
Great service again from Paul and his team. Nothing is too much trouble for them and they always clear things away before and after the job. This is the second year since we installed the wood burner. They rock as a group and don't mess around when it comes to service. Always there when you need them. We had problems with the fire originally but they pointed us in the right direction and it's now solved. I'd always recommend them for prompt and efficient service.
Customer in Greater London Posted on 01/11/2020 , work completed 23/10/2020
Great Service.
Customer Service
Quality
Value
This company offers a service that cannot be beaten. Paul turned up on time covered all my carpet to make sure there was no dirt or mess, he made a brilliant job of sweeping my log burning stove chimney. I cannot recommend him highly enough, I used him last year for the first time and I most certainly will be using him next. He turned up on time and he has a great little app that lets you follow him on a map to see you when he will be with you. Also easy to pay through the link on his app.
Customer in Essex Posted on 28/10/2020 , work completed 27/10/2020