SweepSmart

Sweepsmart were quick, courteous and did the job, plus they gave me some good advice on how to make the fire burn better. I will use them again.

I had seen Paul's van round the local area and remembered I'd taken a photo of it a few weeks previously after a neighbour had knocked at the weekend to say she'd seen birds flying in my chimney. I sent an enquiry via SweepSmart's website and got a response a couple of hours later which was impressive as it was a Sunday on a Bank Holiday Weekend. Paul gave me his availability, cost and details of what would they would do if birds were nesting in the stack. I received an email the night before to remind me of my appointment and a text the next morning with a more precise arrival time. The guys arrived exactly when they said they would and got straight to work. Dust sheets (clean!) were laid around the floor and over any furniture that couldn't be moved. All their equipment was clean and they worked in a tidy manner. Paul talked me through what they were doing and answered any questions I had on what I needed to do in the future if I wanted to use the fire places. I had three chimney's swept and by the time they'd left you wouldn't have even known they'd been there. I would highly recommend and use Paul and his team again; they were professional, informative and experts in their trade. Thank you!

Was a delightful experience from beginning to end. I was informed all the way from a first phone call (with a very pleasant young lady) to the actual appointment. I had my cowl refitted (the last one blew off in the wind) Paul and his assistant were very pleasant and very covid aware(good practice). Floors were covered and work done with great competence. Paul even replaced rope inside the door of Woodburner, leaving stove much better! I am delighted with this service and the cost! I would thoroughly recommend this company

Excellent service from first booking, to follow up, booking confirmation, arrival time, and work undertaken. Paul arrived exactly when scheduled, he is polite, friendly and couldn't have done a better job for us. He worked quickly, and couldn't have done more to ensure 100% satisfaction. The price for cleaning our woodburner is very competitive, certification and invoice received on the day the work was undertaken. I would have no hesitation in recommending him and his company.

When I rang Sweepsmart in December the lady who answered the phone was extremely polite and courteous and very helpful. Paul and his colleague arrived when they said they would, had emailed me in advance just to make sure all was well and when they arrived they got on with the job without any fuss. They inspected, tested and cleaned the chimney all within two hours and they had sent me their report by the end of the day. Excellent service and I would definitely recommend them and will be asking them to come back next year.

We hired Sweep Smart to sweep and check our chimney after moving home. They were very professional and knowledgable, talking us through their findings. The soot was totally managed so everything was left clean.

From the beginning dealing with Smart Sweep was incredibly easy and very professional. They helped me understand the type of service I needed and were able to make a booking for the following week. Paul came to our apartment today to clean and inspect our chimney. He arrived on time, was friendly and very efficient. I was particularly impressed with the care and attention he showed in preparing the room and keeping the noise down to an absolute minimum (which given two of us were working from home that day was much appreciated). After cleaning and inspecting the chimney, Paul gave us a verbal report and a plan for installing our new fireplace. The written report will be sent later today. Paul left with room spotlessly clean and I will be engaging smart Sweep to install our fireplace this summer. I cannot recommend them highly enough.

I have used SweepSmart to clean the chimney 3 years in a row now. They are always professional, efficient and a pleasure to do business with. There is never any mess left after their visit and the certificate is issued swiftly.

I had my 2 chimneys inspected and swept for the first time in over 16 years and I found Sweepsmart via Which. I asked for a means to review the job as I was very pleased with the communication before and after and the job itself. Paul is very knowledgeable and shares his knowledge to help customers. He even talked himself out of sweeping the 2nd (unused) chimney! He was very careful to keep the place clean, explained what he would do, shared his photos and findings with me and gave me advice on other related matters. I would 100% recommend Sweepsmart for professionalism, courtesy, knowledge and capability.

Communication before the visit was excellent. Paul was timely, friendly and knowledgeable. Highly recommended.

Sweepsmart has once again done a superb job doing our yearly sweep of the chimney and checking over of our log burner- this year we also needed the door rope replaced, which Paul did for us even though we hadn’t booked that specific job in. I don’t and wouldn’t use anyone else and highly recommend Sweepsmart. Paul fitted our log burner 3 years ago and comes every year to sweep and make sure it’s good to go and safe to use for the winter months ahead. Superb service, prompt, clean, friendly, value for money and hassle free and Paul is a great guy who is a pleasure to have in your home. Thanks Paul- see you next year.

Really good and thorough job. Knowledgeable provided helpful advice on what options are available for fire/stove. Would definitely recommend SweepSmart for chimney sweep and inspection.

Our old chimney sweep warned us that there was a block in our chimney and suggested we get a chimney sweep with cameras. Having found Paul from Sweepsmart via a search I was delighted how efficient the appointment booking was. Subsequently, Paul found a severe blockage in the chimney which he managed to clear. Friendly, professional, knowledgeable and loves his job. I would highly recommend Paul and his team.

Efficient, friendly service from start to finish. Before and after information about the visit was very good. Would highly recommend.

A very prompt and efficient service. Room left in an immaculate condition. Nice to know the work has been professionally carried out. Would not use anyone else for chimney sweeping.

We have used SweepSmart for three years and once again Paul has provided an excellent service. The team are punctual, professional and always leave the room spotless. Highly recommended.

This is the first time I have used this company and I was very impressed with the service provided. I received reminder emails of the appointment and was kept informed by text of the estimated arrival time of the Sweep (Tony) on the day. I requested a CCTV inspection of the flue in addition to the chimney being swept and both were carried out professionally, thoroughly and to a high standard. The room was left absolutely clean. I consider their charge for the work that was carried out to be very reasonable. I will definitely be using SweepSmart in the future.

This is the 2nd year we have used Paul and Sweepsmart. Prompt, professional and polite service, I appreciate the text alert to say they are on their way and an ETA - really helpful when you are working at home. Paul was swift and offered useful information to help us get a more effective burn, as well as regarding our CO2 monitor.

Good friendly advice and excellent service. I would highly recommend SweepSmart to others as I was most impressed with his workmanship.

Sweep Smart arrived on time, were clean and tidy and took photographs, external and internal. The chimney is now clean and ready for another winter. I have a safety certificate to show my long term visitor. I shall certainly use Sweep Smart again and recommend the firm to my neighbours.

Thanks to Tony for great service this morning. Pleasure to see you and thanks for all the great advice.

I couldn’t have been happier with the service we had from SweepSmart. Neighbours had warned us that we would have to expect a long wait for an appointment but everything worked smoothly from the discussions with the office right through to payment. There was a problem with one chimney which Tony explained very clearly and we now know what we need to do to solve it. One chimney was very straightforward. The work was done efficiently with no mess left. The last chimney we had asked for an inspection, and we were very much part of the process so we felt completely confident in the findings and recommendation. We will definitely be happy to use SweepSmart again in future.

Used these guys twice now and received great customer service from start to finish. Very professional and clean service.

I have used Sweep Smart on quite a few occasions now and they always provide me with a first class quality service from start to finish. Thank you!

Excellent service clean and tidy to survey my chimney with a view to changing from gas fire to solid fuel burner. Thorough inspection and report given at the time and written report followed straight afterwards. Used because of excellent reviews - I wasn’t disappointed - thank you.