Endorsed by Which?

SweepSmart

5.0

660 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
660 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Routine Service
Customer Service
Quality
Value
Annual service, excellent and efficient with helpful and knowledgeable advice. Will always approach Sweepsmart for future maintenance.
Customer in Hertfordshire Posted on 16/01/2023 , work completed 16/01/2023
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Excellent service
Customer Service
Quality
Value
Friendly and efficient service from booking to tidying up....Safety checks carried out, advice given about the state of our fireplaces, chimneys and lack of carbon monoxide alarms and not a speck of soot left behind! Great to have 'before and after' photographs of the chimneys. Thoroughly recommended!
Customer in Greater London Posted on 03/11/2023 , work completed 02/11/2023
The trader replied (on 20/11/2023)
Your satisfaction is our goal, and we're glad to have exceeded your expectations! Thank you for the amazing review.
Highly Recommend!
Customer Service
Quality
Value
This is the second time we have had a visit from SweepSmart, communication from booking to arriving to completing was great, keeping us informed all the way. Tony was a pleasure to meet and was quick, efficent and left the place as he found it! A trustworthy company who do a great job, thank you!
Customer in Greater London Posted on 07/11/2023 , work completed 07/11/2023
The trader replied (on 20/11/2023)
Thank you for taking the time to share your 5-star experience with our chimney sweep service. We're delighted to have provided excellent service.
Fabulous Service
Customer Service
Quality
Value
This is the second year I have used SweepSmart & it couldn't be easier. I was sent a reminder for my annual check, booked the appointment and had reminders telling me when Adam would be coming. On the day of the sweep Adam arrived at the time indicated on the text message and the whole process was both efficient & thorough. He left the place clean and was also polite. The certificate and invoice is then emailed through. I will certainly use them again in the future.
Customer in Hertfordshire Posted on 13/09/2023 , work completed 13/09/2023
The trader replied (on 14/09/2023)
Thank you, we really appreciate you having us back. I will pass your kind words to Adam. Thanks again.
Excellent as always
Customer Service
Quality
Value
Been using Sweepsmart for a number of years, and just had the chimney cleaned for use in the winter. Efficient, clean, punctual - as always very good.
Customer in Greater London Posted on 19/09/2023 , work completed 19/09/2023
The trader replied (on 21/09/2023)
Thank you for always choosing us, we are really happy we always live up to your expectations.
Good and Efficient
Customer Service
Quality
Value
This is the second year we’ve used SweepSmart. Easy to book appointment- friendly staff. Good communication throughout - even a tracking system to see time due to arrive. Adam friendly and efficient. Good job overall. Would recommend.
Customer in Central Bedfordshire Posted on 16/10/2023 , work completed 16/10/2023
The trader replied (on 18/10/2023)
Thank you so much. I will pass your compliments to Faith and Adam
Log burner chimney sweep
Customer Service
Quality
Value
Very efficient service with excellent communication before the job and on the day. The job itself was completed well within the agreed timeframe and left no mess.
Customer in Central Bedfordshire Posted on 05/12/2023 , work completed 05/12/2023
The trader replied (on 19/12/2023)
We're thrilled to receive your 5-star review! Thank you for trusting us with your chimney sweeping needs. Your kind words mean a lot, and we're dedicated to maintaining this high standard for all our customers.
Excellent professional service. Highly recommended
Excellent professional service. Excellent communication throughout and highly recommend. We will use them again for sure
Customer in Greater London Posted on 06/12/2023 (Reviewer did not use service)
The trader replied (on 19/12/2023)
Wow, what a fantastic review! We're delighted to hear that you're happy with our chimney sweeping service. Thank you for choosing us, and we're here whenever you need us for your chimney maintenance!
Excellent
Customer Service
Quality
Value
What a fantastic service, way beyond our expectations. Communication was excellent, emails and texts. Cleaned our chimney, four storey building, and then provided a detailed report with photos and comments. Highly recommended. We thought the price was very reasonable and would have happily paid more.
Customer in Hertfordshire Posted on 28/08/2024 , work completed 28/08/2024
BRILLIANT. QUICK AND CLEAN
Customer Service
Quality
Value
Honestly great. Kept me informed re date and time; knew exactly what they were doing; no mess at all; really nice friendly guy. Plus a discount for having the sweep done before the winter rush period. Going forward they will contact me each year. Whats not to like
Customer in Greater London Posted on 10/08/2024 , work completed 09/08/2024
Annual Chimney Clean
Customer Service
Quality
Value
I have used Sweep Smart for a few years and have always found them to be impeccable in every stage. From booking appointment to arrival, you can rely on being informed. Exceptionally professional, clean and dust free working. If front door open Paul lets us know to ensure our pets are not wandering. I cannot rate this company high enough.
Customer in Greater London Posted on 22/08/2024 , work completed 21/08/2024
Quick, clean, professional
Customer Service
Quality
Value
First time using this company and it was an easy, pleasant experience. Booked via WhatsApp, certificate by email, payment via BACS or ApplePay. For someone who prefers things online, this is great but I also know they do things the “old fashioned way” too. Paul arrived on time (and could be tracked), got on with the work without fuss whilst I worked from home, and left without a trace - clean and tidy. Perfect.
Customer in Hertfordshire Posted on 12/09/2024 , work completed 11/09/2024
Excellent Profession Service
Customer Service
Quality
Value
From initial enquiry through to boking, it was easy and I was kept up to date with everything. When they arrived they were profession and explained everything that they were doing. I would highly recommend them.
Customer in Hertfordshire Posted on 16/09/2024 , work completed 04/09/2024
Very Efficient - Highly Recommend
Customer Service
Quality
Value
Really impressed with whole service from start to finish. Certificate sent over instantly once completed. Would high recommend and will use again in future.
Customer in Hertfordshire Posted on 17/09/2024 , work completed 17/09/2024
Excellent service
Customer Service
Quality
Value
I have used SweepSmart for some years and have always found them to be reliable, professional and reassuring around any concerns I might have. They are well informed about current regulations regarding their trade and in addition SweepSmart ensure there is no mess to clear after their service. I highly recommend them from the initial phone contact through to their prompt invoicing process.
Customer in Hertfordshire Posted on 01/08/2024 , work completed 01/08/2024
Very efficient
Customer Service
Quality
Value
The whole booking process was professional and efficient. Then they came on time and completed the work in the time frame promised . Would definitely recommend
Customer in Hertfordshire Posted on 05/07/2024 , work completed 04/07/2024
Chimney swept quickly and efficiently!
Customer Service
Quality
Value
Adam from SweepSmart swept our chimney this morning. He arrived on time (having messaged just before to give an exact time) and worked quickly and efficiently. He was friendly and polite and kept the place very clean while he worked. Thoroughly happy with the job! This is the third time we have used SweepSmart and we will continue using them each year for our annual chimney clean.
Customer in Greater London Posted on 02/05/2025 , work completed 02/05/2025
Clean and reliable
Customer Service
Quality
Value
A prompt and reliable service. No fuss and always left clean and tidy. I would definitely recommend for all chimney sweeps.
Customer in Hertfordshire Posted on 22/07/2025 , work completed 21/07/2025
Great job
Customer Service
Quality
Value
Tony arrived promptly and completed the job quickly and efficiently, without making any mess - pretty good where soot is involved.
Customer in Greater London Posted on 30/07/2025 , work completed 29/07/2025
Great sweep and very knowledgeable
Customer Service
Quality
Value
Clean, efficient, knowledgeable, and a good job done in a kind, calm manner. Arrived on time and left our fireplace spotlessly clean.
Customer in Hertfordshire Posted on 04/08/2025 , work completed 04/08/2025
Excellent Company in Every Respect
Customer Service
Quality
Value
I had SmartSweep to install my log burner last year and they were outstanding in every aspect of their work. The installation was carried out professionally and was all certified. The follow up service was excellent and I was sent a reminder by them that my chimney was due for cleaning. This they did today and as usual the job was carried out professionally and without any mess. I can highly recommend SweepSmart as being exceptional.
Customer in Greater London Posted on 20/03/2025 , work completed 20/03/2025
Great service
Customer Service
Quality
Value
Booked Sweepsmart for a new homeowner chimney service and they've been impressive throughout. Friendly customer service who even managed to switch my appointment for an earlier date when I had to rearrange, live tracking to see arrival time on the day, and a very thorough and informative service by Paul, who spent extra time to double check everything was safe. The certificate was sent through the same evening Will definitely be booking in for a sweep with them next year :)
Customer in Greater London Posted on 07/11/2022 , work completed 07/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Nice people. Great job. Good value.
Customer Service
Quality
Value
Once again happy with the friendly customer service, efficiently and effective job and the ease of value payment at home. See you guys next year!
Customer in Greater London Posted on 15/11/2022 , work completed 14/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Fantastic service.
Customer Service
Quality
Value
Communication has been fantastic right from the start when making our appointment through to the chimney sweep arriving with us. Adam was our sweep who was superb. Lovely guy who could not do enough for us, our chimney turned out to be very difficult and it look him a long time, way beyond his day of work. We cannot fault either Adam or the company, we would highly recommend them. Thank you Adam and SweepSmart
Customer in Hertfordshire Posted on 27/09/2022 , work completed 27/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Always excellent service!
Customer Service
Quality
Value
Always excellent service from the Sweepsmart team. Very friendly and professional and efficient. They always leave the place as they find it. Paul fitted my log burning stove originally and I now only use the team when need to have the chimney swept. On this occasion I only booked the day before and Adam fitted me in at such short notice. Much appreciated!
Customer in Greater London Posted on 01/10/2022 , work completed 01/10/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.