Routine Service
Annual service, excellent and efficient with helpful and knowledgeable advice. Will always approach Sweepsmart for future maintenance.
Customer in Hertfordshire
Posted on 16/01/2023
, work completed 16/01/2023
Recommended
Excellent service
Friendly and efficient service from booking to tidying up....Safety checks carried out, advice given about the state of our fireplaces, chimneys and lack of carbon monoxide alarms and not a speck of soot left behind! Great to have 'before and after' photographs of the chimneys. Thoroughly recommended!
Customer in Greater London
Posted on 03/11/2023
, work completed 02/11/2023
Recommended
Highly Recommend!
This is the second time we have had a visit from SweepSmart, communication from booking to arriving to completing was great, keeping us informed all the way. Tony was a pleasure to meet and was quick, efficent and left the place as he found it! A trustworthy company who do a great job, thank you!
Customer in Greater London
Posted on 07/11/2023
, work completed 07/11/2023
Recommended
Fabulous Service
This is the second year I have used SweepSmart & it couldn't be easier. I was sent a reminder for my annual check, booked the appointment and had reminders telling me when Adam would be coming. On the day of the sweep Adam arrived at the time indicated on the text message and the whole process was both efficient & thorough. He left the place clean and was also polite. The certificate and invoice is then emailed through. I will certainly use them again in the future.
Customer in Hertfordshire
Posted on 13/09/2023
, work completed 13/09/2023
Recommended
Excellent as always
Been using Sweepsmart for a number of years, and just had the chimney cleaned for use in the winter. Efficient, clean, punctual - as always very good.
Customer in Greater London
Posted on 19/09/2023
, work completed 19/09/2023
Recommended
Good and Efficient
This is the second year we’ve used SweepSmart. Easy to book appointment- friendly staff. Good communication throughout - even a tracking system to see time due to arrive. Adam friendly and efficient. Good job overall. Would recommend.
Customer in Central Bedfordshire
Posted on 16/10/2023
, work completed 16/10/2023
Recommended
Log burner chimney sweep
Very efficient service with excellent communication before the job and on the day. The job itself was completed well within the agreed timeframe and left no mess.
Customer in Central Bedfordshire
Posted on 05/12/2023
, work completed 05/12/2023
Recommended
Excellent professional service. Highly recommended
Excellent professional service. Excellent communication throughout and highly recommend. We will use them again for sure
Customer in Greater London
Posted on 06/12/2023
(Reviewer did not use service)
Recommended
Excellent
What a fantastic service, way beyond our expectations. Communication was excellent, emails and texts. Cleaned our chimney, four storey building, and then provided a detailed report with photos and comments. Highly recommended. We thought the price was very reasonable and would have happily paid more.
Customer in Hertfordshire
Posted on 28/08/2024
, work completed 28/08/2024
Recommended
BRILLIANT. QUICK AND CLEAN
Honestly great. Kept me informed re date and time; knew exactly what they were doing; no mess at all; really nice friendly guy. Plus a discount for having the sweep done before the winter rush period. Going forward they will contact me each year. Whats not to like
Customer in Greater London
Posted on 10/08/2024
, work completed 09/08/2024
Recommended
Annual Chimney Clean
I have used Sweep Smart for a few years and have always found them to be impeccable in every stage. From booking appointment to arrival, you can rely on being informed. Exceptionally professional, clean and dust free working. If front door open Paul lets us know to ensure our pets are not wandering. I cannot rate this company high enough.
Customer in Greater London
Posted on 22/08/2024
, work completed 21/08/2024
Recommended
Quick, clean, professional
First time using this company and it was an easy, pleasant experience. Booked via WhatsApp, certificate by email, payment via BACS or ApplePay. For someone who prefers things online, this is great but I also know they do things the “old fashioned way” too. Paul arrived on time (and could be tracked), got on with the work without fuss whilst I worked from home, and left without a trace - clean and tidy. Perfect.
Customer in Hertfordshire
Posted on 12/09/2024
, work completed 11/09/2024
Recommended
Excellent Profession Service
From initial enquiry through to boking, it was easy and I was kept up to date with everything. When they arrived they were profession and explained everything that they were doing. I would highly recommend them.
Customer in Hertfordshire
Posted on 16/09/2024
, work completed 04/09/2024
Recommended
Very Efficient - Highly Recommend
Really impressed with whole service from start to finish. Certificate sent over instantly once completed. Would high recommend and will use again in future.
Customer in Hertfordshire
Posted on 17/09/2024
, work completed 17/09/2024
Recommended
Excellent service
I have used SweepSmart for some years and have always found them to be reliable, professional and reassuring around any concerns I might have. They are well informed about current regulations regarding their trade and in addition SweepSmart ensure there is no mess to clear after their service. I highly recommend them from the initial phone contact through to their prompt invoicing process.
Customer in Hertfordshire
Posted on 01/08/2024
, work completed 01/08/2024
Recommended
Very efficient
The whole booking process was professional and efficient. Then they came on time and completed the work in the time frame promised . Would definitely recommend
Customer in Hertfordshire
Posted on 05/07/2024
, work completed 04/07/2024
Recommended
Chimney swept quickly and efficiently!
Adam from SweepSmart swept our chimney this morning. He arrived on time (having messaged just before to give an exact time) and worked quickly and efficiently. He was friendly and polite and kept the place very clean while he worked. Thoroughly happy with the job! This is the third time we have used SweepSmart and we will continue using them each year for our annual chimney clean.
Customer in Greater London
Posted on 02/05/2025
, work completed 02/05/2025
Recommended
Clean and reliable
A prompt and reliable service. No fuss and always left clean and tidy. I would definitely recommend for all chimney sweeps.
Customer in Hertfordshire
Posted on 22/07/2025
, work completed 21/07/2025
Recommended
Great job
Tony arrived promptly and completed the job quickly and efficiently, without making any mess - pretty good where soot is involved.
Customer in Greater London
Posted on 30/07/2025
, work completed 29/07/2025
Recommended
Great sweep and very knowledgeable
Clean, efficient, knowledgeable, and a good job done in a kind, calm manner. Arrived on time and left our fireplace spotlessly clean.
Customer in Hertfordshire
Posted on 04/08/2025
, work completed 04/08/2025
Recommended
Excellent Company in Every Respect
I had SmartSweep to install my log burner last year and they were outstanding in every aspect of their work. The installation was carried out professionally and was all certified. The follow up service was excellent and I was sent a reminder by them that my chimney was due for cleaning. This they did today and as usual the job was carried out professionally and without any mess. I can highly recommend SweepSmart as being exceptional.
Customer in Greater London
Posted on 20/03/2025
, work completed 20/03/2025
Recommended
Great service
Booked Sweepsmart for a new homeowner chimney service and they've been impressive throughout. Friendly customer service who even managed to switch my appointment for an earlier date when I had to rearrange, live tracking to see arrival time on the day, and a very thorough and informative service by Paul, who spent extra time to double check everything was safe. The certificate was sent through the same evening Will definitely be booking in for a sweep with them next year :)
Customer in Greater London
Posted on 07/11/2022
, work completed 07/11/2022
Recommended
Nice people. Great job. Good value.
Once again happy with the friendly customer service, efficiently and effective job and the ease of value payment at home. See you guys next year!
Customer in Greater London
Posted on 15/11/2022
, work completed 14/11/2022
Recommended
Fantastic service.
Communication has been fantastic right from the start when making our appointment through to the chimney sweep arriving with us. Adam was our sweep who was superb. Lovely guy who could not do enough for us, our chimney turned out to be very difficult and it look him a long time, way beyond his day of work. We cannot fault either Adam or the company, we would highly recommend them. Thank you Adam and SweepSmart
Customer in Hertfordshire
Posted on 27/09/2022
, work completed 27/09/2022
Recommended
Always excellent service!
Always excellent service from the Sweepsmart team. Very friendly and professional and efficient. They always leave the place as they find it. Paul fitted my log burning stove originally and I now only use the team when need to have the chimney swept. On this occasion I only booked the day before and Adam fitted me in at such short notice. Much appreciated!
Customer in Greater London
Posted on 01/10/2022
, work completed 01/10/2022
Recommended