Exceptional Service
I was impressed with all communication leading up to the appointment, which I needed to reschedule three times and then today I was even more impressed by Tony’s professionalism, knowledgeability, and patience with a difficult chimney and a clueless client! He left everything cleaner than when he arrived and I will definitely be recommending this company to friends and neighbours
Customer in Greater London
Posted on 30/09/2023
, work completed 30/09/2023
Recommended
Very reliable company
I've been with SweepSmart for a few years now and I have never been disappointed with their service. The team is very professional starting from the receptionist who makes sure all is running smoothly. Adam who came over today was very professional. He prepared his work place carefully making sure all our belonging are treated with care. He explained everything to me. And I was able to see before and after pic of his work which is something new Adam left the place very tidy. I also have been emailed the certificate.
Customer in Hertfordshire
Posted on 20/06/2023
, work completed 20/06/2023
Recommended
Excellent Service
I always use Sweepsmart for my Annual Chimney Sweep and can highly recommend the Company. I was sent Texts advising of the time of arrival and follow up Texts when He was on his way. Tony did an amazing job and was very clean and efficient. Would definitely recommend the Company
Customer in Greater London
Posted on 19/08/2023
, work completed 16/08/2023
Recommended
SweepSmart chimney sweep
excellent communication before and after; professional and courteous service whilst chimney sweep at our home; highly recommend
Customer in Central Bedfordshire
Posted on 09/11/2023
, work completed 07/11/2023
Recommended
Chimney sweep and stove service
Sweepsmart were excellent throughout the process. From the initial contact they were friendly and efficient, arriving when they said and doing an excellent job. The follow on service has made my solid fuel burner work just as well as when it was newly installed. I will definitely use Sweepsmart for my annual chimney clean and will have no hesitation recommending them to friends.
Customer in Hertfordshire
Posted on 18/01/2024
, work completed 16/01/2024
Recommended
Great company
The man came done a fabulous job he was a very tidy worker. Also he was smart polite and respectful of my home gave me advice about my fire wet nice man and I will be using them each year. Thank you for a great job 👏🏽
Customer in Greater London
Posted on 20/01/2024
, work completed 12/01/2024
Recommended
Very efficient, professional and clean
Excellent job, good communications, Adam was courteous, careful and efficient. Do not waste time looking elsewhere.
Customer in Greater London
Posted on 22/01/2024
, work completed 22/01/2024
Recommended
Highly Recommended
Very professional service, quick, clean and helpful. Booking was easy and convenient. Would highly recommend.
Customer in Greater London
Posted on 30/01/2024
, work completed 30/01/2024
Recommended
Great service
Very fast and quick service will be using them from now on . Adam explained some things we didn't know about many thanks
Customer in Hertfordshire
Posted on 30/10/2023
, work completed 30/10/2023
Recommended
Helpful and thorough
Excellent service from Tony. Answered all my questions and gave excellent advice as how to move forward with our fire.
Customer in Greater London
Posted on 23/02/2024
, work completed 22/02/2024
Recommended
Great service
Chimney sweep service for my wood burning stove. They managed to book me in fairly quickly. Very convenient service, they send instructions on how to prepare, what to expect and a reminder of the appointment. You can even track how far away your chimney sweep is prior to your slot. Payment took about 2 secs online. Adam worked very quickly and efficiently and gave us loads of advice on our stove which has been overheating. I’ll surely be using them next year and would recommend them to anyone who’s looking for a reliable and affordable service.
(your username)
Posted on 21/11/2023
, work completed 20/11/2023
Recommended
Good Service
SweepSmart was recommended by our neighbour to sweep the chimney of our wood buring stove. Great, friendly service and advice from Adam and the office. Clean, efficient job what more can you ask for? I would recommend them and use them again.
Customer in Hertfordshire
Posted on 27/11/2023
, work completed 27/11/2023
Recommended
Very tidy and thorough
Arranged for a service/clean of my wood burner. Arrived on time and from what I could see did a very thorough and competent job - explained what was being done and took time to answer a couple of questions I had. Took great care not to make any mess and everything was spotless at the end. Very happy with the service.
Customer in Greater London
Posted on 27/11/2023
(Reviewer did not use service)
Recommended
Professional tradesmen
Two man team arrived as promised - they checked everything and proceeded to clean the stove and chimney. Once the job was completed everything was removed and within minutes the invoice and certificate with photos were received. Highly recommend this company 5* service
Customer in Central Bedfordshire
Posted on 18/06/2024
, work completed 17/06/2024
Recommended
Good, thorough job by SweepSmart as always.
Easy to book with Faith by phone, she quickly found us a date for our annual chimney sweep with SweepSmart. Tony arrived on time and carried out a full sweep, clean and test of our chimney and fireplace and tested our carbon monoxide alarm. Tony also helped us with a wear and tear issue in our fireplace, quickly rectifying the immediate problem and advising us on how to make a full repair ourselves. Thanks to Tony's assistance, it will be easy for us to fix what is now a minor problem. Great service all round.
Customer in Hertfordshire
Posted on 26/06/2024
, work completed 26/06/2024
Recommended
Great job
Excellent service. We had a reminder and insight to what would be done by text a few days before the sweep would be done. He arrived promptly. The work was completed and we were advised as to what was needed to ensure safety when the fire was in use. We had a certificate by email too.
Customer in Greater London
Posted on 29/06/2024
, work completed 28/06/2024
Recommended
All Good
very polite staff arrived on time left fireplace clean after the sweep advised on any issues that need attention
Customer in Hertfordshire
Posted on 03/06/2024
, work completed 03/06/2024
Recommended
Great service
Chimney was sweep efficiently, they were tidy and very friendly. Also got a good out of season price!
Customer in Hertfordshire
Posted on 13/06/2024
, work completed 13/06/2024
Recommended
Good job. Trustworthy.
An appointment was available the following day due to a cancellation. Keil phoned 30 minutes prior to the visit and arrived on time. Stove chimney was swept and checked cleanly and rapidly. We also asked Keil about sweeping our fireplace chimney which we only use occasionally. Keil took a look and said it looked fine, although he was willing to clean it if we wanted. He was cheerful and friendly and we valued his integrity.
Customer in Greater London
Posted on 15/06/2024
, work completed 12/06/2024
Recommended
Feedback
Thank SweepSmart, for the professional and efficient service that was undertaken yesterday to inspect, advise and carry out work on my chimney. This was my first time using your company and I found Tony to be very professional in his manner, polite and knowledgeable, and clearly very experienced. I also appreciated the clear report and photos given after the work was completed. I will certainly use SweepSmart again and have no hesitation to recommend them to others.
Customer in Greater London
Posted on 11/04/2024
, work completed 09/04/2024
Recommended
swift and friendly service
Adam and Richard arrived on schedule and were very efficient and friendly. The job was completed quickly and the place left in a clean and tidy state.
Customer in Central Bedfordshire
Posted on 15/05/2024
, work completed 15/05/2024
Recommended
Chimney sweep
I was informed by text that the chimney sweeper will be arriving in 25 minutes which he did. Two men arrived and covered my floor in mats to protect my carpet then got on with sweeping my chimney which dident take no time at all (thorough job done) The men then installed a beam which looks very nice. In all the jobs done we’re very good and they kept my house clean and tidy. Very nice and polite men. Thank you
Customer in Hertfordshire
Posted on 01/10/2024
, work completed 30/09/2024
Recommended
Five star
Arrived on time and cleaned stove thoroughly! Left no mess and gave sound advice! Thank you so much!
Customer in Hertfordshire
Posted on 04/10/2024
, work completed 04/10/2024
Recommended
Clean and efficient
They arrived within time quoted, kept me informed of eta. Thorough check and clean of 2 stoves and chimneys. No mess left behind him when he left. Would definitely recommend the company.
Customer in Central Bedfordshire
Posted on 07/10/2024
, work completed 07/10/2024
Recommended
Efficient service
Communication was excellent throughout - from the initial quote to the chimney being swept. We were given a time window 48 hours before and kept updated with arrival time on the day. They also gave useful information on what to expect from the visit and how to prepare. The chimney sweep was friendly, efficient and left the room really clean. They were able to advise on a repair to the fireback which was helpful. I will definitely be booking again for next year.
Customer in Hertfordshire
Posted on 13/08/2024
, work completed 13/08/2024
Recommended