Excellent service
I have used SweepSmart for some years and have always found them to be reliable, professional and reassuring around any concerns I might have. They are well informed about current regulations regarding their trade and in addition SweepSmart ensure there is no mess to clear after their service. I highly recommend them from the initial phone contact through to their prompt invoicing process.
Customer in Hertfordshire
Posted on 01/08/2024
, work completed 01/08/2024
Recommended
Very efficient
The whole booking process was professional and efficient. Then they came on time and completed the work in the time frame promised . Would definitely recommend
Customer in Hertfordshire
Posted on 05/07/2024
, work completed 04/07/2024
Recommended
Professional and tidy
Great service, straightforward, punctual and executed with minimum fuss or disturbance, I am happy to recommend them.
Customer in Greater London
Posted on 02/12/2024
, work completed 02/12/2024
Recommended
Excellent service - very happy
Had the chimney swept for our log burner. We were kept updated about time of arrival which was on time and as advised. Very happy with the service, from the carpet rolls laid from the front door to the chimney, to prevent marking our flooring, and the friendliness of the man who carried out the inspection and cleaned the chimney. Gave advice and reassurance throughout, and kept me updated on what was happening. Photos & certificates arrived via email promptly after the visit. Would definitely recommend and will be using again next year.
Customer in Essex
Posted on 13/11/2024
, work completed 13/11/2024
Recommended
Chimney swept
Had the chimney swept to ensure able to continue to safely use of our open fire. Making a booking was very smooth, then I was kept updated about time of arrival which was on time and as advised. Excellent service, care taken to ensure no soot/mess anywhere, friendly approach to carrying out the inspection and cleaning of the chimney. Photos & certificates arrived via email promptly after the visit. The service provided was excellent and competitively priced. I would have no hesitation in recommending SweepSmart .
Customer in Greater London
Posted on 15/11/2024
, work completed 11/11/2024
Recommended
A*** Best all round,from service to care
Wow, is all I can say to these sweeps, from ease of booking them Price was cheapest around, care of my home was outstanding from opening the door and Paul the sweep laying mats down to cover my carpet not just by the fire but throughout, my chimney has NEVER been swept like Paul swept it, and inspected it, even booked another colleague to fit another part I needed. In fact my chimney I would say. is the best it has ever looked , WILL DEFINITELY USE AGAIN, and cannot recommend them highly enough. YOU CAN'T GO WRONG WITH THESE SWEEPS
Customer in Greater London
Posted on 17/11/2024
, work completed 16/11/2024
Recommended
Excellent service, would highly recommend
SweepSmart's service was excellent. I had a new homeowner inspection which was extremely helpful, efficient and thorough. The chimney was thoroughly swept and cleaned and Tony was very informative and helpful in answering any questions I had about the chimney and how to light the fire for the first time. Great communication both ahead of the visit and afterwards with the photos and documentation. I would highly recommend and will be using SweepSmart's services again.
Customer in Greater London
Posted on 16/12/2024
, work completed 12/12/2024
Recommended
Super fast, efficient, tidy
Arrived on time, sorted it all out super fast, cleaned up after, and were gone like magical chimney sweep fairies... perfect, thanks!
Customer in Essex
Posted on 20/12/2024
, work completed 20/12/2024
Recommended
Excellent
What a fantastic service, way beyond our expectations. Communication was excellent, emails and texts. Cleaned our chimney, four storey building, and then provided a detailed report with photos and comments. Highly recommended. We thought the price was very reasonable and would have happily paid more.
Customer in Hertfordshire
Posted on 28/08/2024
, work completed 28/08/2024
Recommended
BRILLIANT. QUICK AND CLEAN
Honestly great. Kept me informed re date and time; knew exactly what they were doing; no mess at all; really nice friendly guy. Plus a discount for having the sweep done before the winter rush period. Going forward they will contact me each year. Whats not to like
Customer in Greater London
Posted on 10/08/2024
, work completed 09/08/2024
Recommended
Annual Chimney Clean
I have used Sweep Smart for a few years and have always found them to be impeccable in every stage. From booking appointment to arrival, you can rely on being informed. Exceptionally professional, clean and dust free working. If front door open Paul lets us know to ensure our pets are not wandering. I cannot rate this company high enough.
Customer in Greater London
Posted on 22/08/2024
, work completed 21/08/2024
Recommended
Quick, clean, professional
First time using this company and it was an easy, pleasant experience. Booked via WhatsApp, certificate by email, payment via BACS or ApplePay. For someone who prefers things online, this is great but I also know they do things the “old fashioned way” too. Paul arrived on time (and could be tracked), got on with the work without fuss whilst I worked from home, and left without a trace - clean and tidy. Perfect.
Customer in Hertfordshire
Posted on 12/09/2024
, work completed 11/09/2024
Recommended
Excellent Profession Service
From initial enquiry through to boking, it was easy and I was kept up to date with everything. When they arrived they were profession and explained everything that they were doing. I would highly recommend them.
Customer in Hertfordshire
Posted on 16/09/2024
, work completed 04/09/2024
Recommended
Very Efficient - Highly Recommend
Really impressed with whole service from start to finish. Certificate sent over instantly once completed. Would high recommend and will use again in future.
Customer in Hertfordshire
Posted on 17/09/2024
, work completed 17/09/2024
Recommended
chimney at the back room to be swept clean. Work was carried out efficiently and within the agreed budget
The whole experience was smooth and professional. Booking, advising arrival time, punctuality of arrival, and protecting the room area from any dirt and dust was spot on. The sweeping itself was carried out in good time and accompanied by a certificate and photos of the chimney lining, along with some very helpful advice from Tony. A great all-round job.
Customer in Greater London
Posted on 30/10/2024
(Reviewer did not use service)
Recommended
Brilliant servive
Hassle free, left the house in perfect condition and very good value. All sorted from initial query in two days. Thank you.
Customer in Greater London
Posted on 07/01/2025
, work completed 07/01/2025
Recommended
Chimney swept quickly and efficiently!
Adam from SweepSmart swept our chimney this morning. He arrived on time (having messaged just before to give an exact time) and worked quickly and efficiently. He was friendly and polite and kept the place very clean while he worked. Thoroughly happy with the job! This is the third time we have used SweepSmart and we will continue using them each year for our annual chimney clean.
Customer in Greater London
Posted on 02/05/2025
, work completed 02/05/2025
Recommended
First time user and very happy!
I am new to having a fireplace and from my first contact the staff were friendly, helpful and informative. Good competitive rates, easy booking, helpful text and email reminders explaining how to prepare for the inspection. On the day, Tony was professional, efficient, tidy and was able to advise me on the equipment, maintenance and safety measures for using the fireplace we now know is functional and ready to use. Thank you, Tony, for this good news!
Customer in Greater London
Posted on 05/02/2025
, work completed 04/02/2025
Recommended
Excellent Company in Every Respect
I had SmartSweep to install my log burner last year and they were outstanding in every aspect of their work. The installation was carried out professionally and was all certified. The follow up service was excellent and I was sent a reminder by them that my chimney was due for cleaning. This they did today and as usual the job was carried out professionally and without any mess. I can highly recommend SweepSmart as being exceptional.
Customer in Greater London
Posted on 20/03/2025
, work completed 20/03/2025
Recommended
Excellent service
Excellent service was provided by Kiel. Good communication respected my property very professional. I would definitely recommend smart sweep. Well pleased with service.
Customer in
Posted on 21/01/2025
, work completed 20/01/2025
Recommended
Clean and reliable
A prompt and reliable service. No fuss and always left clean and tidy. I would definitely recommend for all chimney sweeps.
Customer in Hertfordshire
Posted on 22/07/2025
, work completed 21/07/2025
Recommended
Great job
Tony arrived promptly and completed the job quickly and efficiently, without making any mess - pretty good where soot is involved.
Customer in Greater London
Posted on 30/07/2025
, work completed 29/07/2025
Recommended
Great sweep and very knowledgeable
Clean, efficient, knowledgeable, and a good job done in a kind, calm manner. Arrived on time and left our fireplace spotlessly clean.
Customer in Hertfordshire
Posted on 04/08/2025
, work completed 04/08/2025
Recommended
Efficient, professional and friendly
They managed to get a last minute appointment. Turned up exactly when they said they would, did the job quickly and efficiently and left with no mess!
Customer in Greater London
Posted on 03/11/2025
, work completed 03/11/2025
Recommended
Professional and through with excellent customer service
Professional firm with staff who want to do the right thing. My chimney needed to be cleaned, and I reached out to SweepSmart. They came around promptly to clean the chimney, but identified a bird's nest inside. The environmentally friendly nature of their service meant they would not disturb the nest, as the eggs would still be there. I was amazed that the company follows such great practices, and we rebooked for August as the little eggs would have hatched and the birds would have fled the nest. Tony came along with James, and they cleaned the chimney, left the area very clean, and ensured the birds don’t come back by protecting the chimney with a bird grate. I am very pleased with the service and will only be using them going forward. And prices are very reasonable as well. Highly recommended!!
Customer in Essex
Posted on 21/08/2025
, work completed 21/08/2025
Recommended