Great job
Tony arrived promptly and completed the job quickly and efficiently, without making any mess - pretty good where soot is involved.
Customer in Greater London
Posted on 30/07/2025
, work completed 29/07/2025
Recommended
Great sweep and very knowledgeable
Clean, efficient, knowledgeable, and a good job done in a kind, calm manner. Arrived on time and left our fireplace spotlessly clean.
Customer in Hertfordshire
Posted on 04/08/2025
, work completed 04/08/2025
Recommended
Excellent Company in Every Respect
I had SmartSweep to install my log burner last year and they were outstanding in every aspect of their work. The installation was carried out professionally and was all certified. The follow up service was excellent and I was sent a reminder by them that my chimney was due for cleaning. This they did today and as usual the job was carried out professionally and without any mess. I can highly recommend SweepSmart as being exceptional.
Customer in Greater London
Posted on 20/03/2025
, work completed 20/03/2025
Recommended
Fast, effective and efficient service
SweepSmart is a very professional company that carries out chimney sweeping with modern equipment. They always send a reminder and are flexible about booking times. They are in and out of the house within twenty minutes having done a great job. Always very polite and don't get in the way of family life. It might seem like a lot of money but it's worth it for the peace of mind.
Customer in Greater London
Posted on 03/12/2025
, work completed 03/12/2025
Recommended
Efficient, professional and friendly
They managed to get a last minute appointment. Turned up exactly when they said they would, did the job quickly and efficiently and left with no mess!
Customer in Greater London
Posted on 03/11/2025
, work completed 03/11/2025
Recommended
Professional and through with excellent customer service
Professional firm with staff who want to do the right thing. My chimney needed to be cleaned, and I reached out to SweepSmart. They came around promptly to clean the chimney, but identified a bird's nest inside. The environmentally friendly nature of their service meant they would not disturb the nest, as the eggs would still be there. I was amazed that the company follows such great practices, and we rebooked for August as the little eggs would have hatched and the birds would have fled the nest. Tony came along with James, and they cleaned the chimney, left the area very clean, and ensured the birds don’t come back by protecting the chimney with a bird grate. I am very pleased with the service and will only be using them going forward. And prices are very reasonable as well. Highly recommended!!
Customer in Essex
Posted on 21/08/2025
, work completed 21/08/2025
Recommended
Very efficient & excellent work
Contacted SweepSmart having never used chimney sweeps before. They were able to organise a time slot within 2 weeks during a busy time of year. SweepSmart are a very professional company sending a reminder 2 days before the scheduled appointment with a text message 15 minutes' before arrival. Keil was very efficient and polite and their use of modern equipment meant Keil had completed the job in next to no time and with absolutely no mess. Would have no problem recommending SweepSmart!
Customer in Greater London
Posted on 12/12/2025
(Reviewer did not use service)
Recommended
Chimney inspection and clean
I had not had a clean of the chimney for 20+ years, so it was time to do something about it! SweepSmart were very efficient, thorough, provided good feedback and advice on site at a sensible price. I have no hesitation recommending them to others. Big thank you to the team.
Customer in Greater London
Posted on 17/12/2025
, work completed 16/12/2025
Recommended
Would definitely recommend
Richard came today to sweep our chimney, he helpful and friendly. We asked many questions which he was happy to answer and help us with any worry's about our log burner. The sweeping of the chimney was so quick i was shocked, he made zero mess and was just all round really good! Will definitely recommend and will be calling again for next year’s sweep!
Customer in Essex
Posted on 28/08/2025
, work completed 28/08/2025
Recommended
Chimney Swept
This is the first time I've used this company. From booking the appointment to the chimney being swept, the service was excellent. Very helpful with a couple of questions I asked. I will definitely use them again next year when my next chimney sweep is due.
Customer in Greater London
Posted on 13/01/2026
, work completed 13/01/2026
Recommended
First class customer service
Brilliant company that makes having your chimney swept a pleasure. Fault less customer service from making the appointment, job being done and receipt and certificate sent through.
Customer in Greater London
Posted on 06/02/2026
, work completed 06/02/2026
Recommended
Great job, great value
Paul is a friendly, helpful guy who took the time to answer our questions. We came away feeling a lot more knowledgable about how to look after our fireplaces and chimneys! Would definitely recommend and will be calling on his services again.
SianME6
Posted on 06/12/2015
, work completed 06/12/2015
Recommended
Excellent job
A very professional job. Paul was very courteous, dust sheets being laid down straight away. No mess at all.
Tim, Hertfordshire
Posted on 07/02/2017
, work completed 07/02/2017
Recommended
Swept away by the great service!
Paul (and his assistant, Dad) did a fantastic job on two chimneys in my house. Having just had one room decorated I was a bit anxious about possible mess but I needn't have worried - dust sheets on the floor, everything moved and put back in its place, and not a bit of dust or mess. They were polite, courteous, punctual (very!) and a pleasure to have in my house for the hour it took them to do the work. Paul also gave me some useful and very practical advice about upkeep and draught excluders for the chimneys too. I would definitely use them again, trusted them and can unconditionally recommend Paul and SweepSmart. Thank you very much.
Site User
Posted on 05/11/2015
, work completed 05/11/2015
Recommended
Excellent - booked again
SweepSmart were prompt and friendly. We've booked them to return in September.
2011-05-01 09:17:05.457
Posted on 01/06/2016
, work completed 01/06/2016
Recommended
Fantastic job
Prompt response. Proactively called back. Fully informed of job and very personable. Cleared up before leaving. Made helpful comments about CO detector etc.
Michael, Hertfordshire
Posted on 07/04/2016
, work completed 07/04/2016
Recommended
Excellent
Arrived promptly, worked with care, explained everything clearly. I would definitely recommend this service.
Helen, London
Posted on 26/09/2016
, work completed 26/09/2016
Recommended
1st Class Service in every way
Paul and his father are a perfect team. Their work is absolutely 1st class in efficiency, cleanliness and use of time. They arrived at exactly 08.00 and got the job done perfectly. I Highly Recommend this duo.
LBarry
Posted on 11/07/2017
, work completed 11/07/2017
Recommended
Excellent Job
I can only endorse all the positive feedback given below. Very impressed with the service provided and would have no hesitation in using SweepSmart again.
Mary
Posted on 16/11/2017
, work completed 16/11/2017
Recommended
Very professional service.
As well as sweeping the chimneys and cleaning the surrounding areas, Paul gave us some very useful safety advice. I would definitely recommend this company.
Rita Bartlett
Posted on 23/12/2017
, work completed 23/12/2017
Recommended
Prompt and reliable
They arrived on time which is always a good start. Very professional set up. The work was clean and tidy. Lots of advice on safety . Great company.
Vas Nevrides
Posted on 04/10/2018
, work completed 04/10/2018
Recommended
Can't get a better service
If you have an open fireplace or a log burner etc, safety is paramount. Paul and his team at SweepSmart clean your chimney, check your log burner for a very fair fee. Punctuality, communication, attitude, cleanliness, professionalism are all AI. Don't "play with fire" ......trust SweepSmart !
Anthony Cohen
Posted on 06/09/2018
, work completed 06/09/2018
Recommended
Very pleased
Paul swept my chimney today. He arrived early, was really helpful and did a thorough job. My last chimney sweep used to stick the curtain over the fireplace which tore the paint off when it was removed. Paul uses better techniques to hold the curtain in place with no damage to anything. An excellent job, thank you!
Customer in Greater London
Posted on 04/02/2019
, work completed 04/02/2019
Recommended
Wood Burner Service
An excellent service from clear experts in their field . Great advice. Friendly and professional and left a very positive impression.
Customer in Hertfordshire
Posted on 10/01/2019
, work completed 10/01/2019
Recommended
Excellent, can highly recommend
We have used Paul before and once again he arrived right on time, got straight to work, did a really thorough job, gave some great advice with regard to a concern we had with the woodburner, left the place immaculate and sent our certificate by email. Polite, friendly, knowledgeable. Just brilliant.
Customer in Greater London
Posted on 16/01/2019
, work completed 16/01/2019
Recommended