Endorsed by Which?

SweepSmart

5.0

660 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
660 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional and through with excellent customer service
Customer Service
Quality
Value
Professional firm with staff who want to do the right thing. My chimney needed to be cleaned, and I reached out to SweepSmart. They came around promptly to clean the chimney, but identified a bird's nest inside. The environmentally friendly nature of their service meant they would not disturb the nest, as the eggs would still be there. I was amazed that the company follows such great practices, and we rebooked for August as the little eggs would have hatched and the birds would have fled the nest. Tony came along with James, and they cleaned the chimney, left the area very clean, and ensured the birds don’t come back by protecting the chimney with a bird grate. I am very pleased with the service and will only be using them going forward. And prices are very reasonable as well. Highly recommended!!
Customer in Essex Posted on 21/08/2025 , work completed 21/08/2025
Would definitely recommend
Customer Service
Quality
Value
Richard came today to sweep our chimney, he helpful and friendly. We asked many questions which he was happy to answer and help us with any worry's about our log burner. The sweeping of the chimney was so quick i was shocked, he made zero mess and was just all round really good! Will definitely recommend and will be calling again for next year’s sweep!
Customer in Essex Posted on 28/08/2025 , work completed 28/08/2025
Very efficient & excellent work
Contacted SweepSmart having never used chimney sweeps before. They were able to organise a time slot within 2 weeks during a busy time of year. SweepSmart are a very professional company sending a reminder 2 days before the scheduled appointment with a text message 15 minutes' before arrival. Keil was very efficient and polite and their use of modern equipment meant Keil had completed the job in next to no time and with absolutely no mess. Would have no problem recommending SweepSmart!
Customer in Greater London Posted on 12/12/2025 (Reviewer did not use service)
Great job, great value
Customer Service
Quality
Value
Paul is a friendly, helpful guy who took the time to answer our questions. We came away feeling a lot more knowledgable about how to look after our fireplaces and chimneys! Would definitely recommend and will be calling on his services again.
SianME6 Posted on 06/12/2015 , work completed 06/12/2015
Swept away by the great service!
Customer Service
Quality
Value
Paul (and his assistant, Dad) did a fantastic job on two chimneys in my house. Having just had one room decorated I was a bit anxious about possible mess but I needn't have worried - dust sheets on the floor, everything moved and put back in its place, and not a bit of dust or mess. They were polite, courteous, punctual (very!) and a pleasure to have in my house for the hour it took them to do the work. Paul also gave me some useful and very practical advice about upkeep and draught excluders for the chimneys too. I would definitely use them again, trusted them and can unconditionally recommend Paul and SweepSmart. Thank you very much.
Site User Posted on 05/11/2015 , work completed 05/11/2015
Excellent - booked again
Customer Service
Quality
Value
SweepSmart were prompt and friendly. We've booked them to return in September.
2011-05-01 09:17:05.457 Posted on 01/06/2016 , work completed 01/06/2016
Fantastic job
Customer Service
Quality
Value
Prompt response. Proactively called back. Fully informed of job and very personable. Cleared up before leaving. Made helpful comments about CO detector etc.
Michael, Hertfordshire Posted on 07/04/2016 , work completed 07/04/2016
Excellent
Customer Service
Quality
Value
Arrived promptly, worked with care, explained everything clearly. I would definitely recommend this service.
Helen, London Posted on 26/09/2016 , work completed 26/09/2016
Excellent job
Customer Service
Quality
Value
A very professional job. Paul was very courteous, dust sheets being laid down straight away. No mess at all.
Tim, Hertfordshire Posted on 07/02/2017 , work completed 07/02/2017
1st Class Service in every way
Customer Service
Quality
Value
Paul and his father are a perfect team. Their work is absolutely 1st class in efficiency, cleanliness and use of time. They arrived at exactly 08.00 and got the job done perfectly. I Highly Recommend this duo.
LBarry Posted on 11/07/2017 , work completed 11/07/2017
Excellent Job
Customer Service
Quality
Value
I can only endorse all the positive feedback given below. Very impressed with the service provided and would have no hesitation in using SweepSmart again.
Mary Posted on 16/11/2017 , work completed 16/11/2017
Very professional service.
Customer Service
Quality
Value
As well as sweeping the chimneys and cleaning the surrounding areas, Paul gave us some very useful safety advice. I would definitely recommend this company.
Rita Bartlett Posted on 23/12/2017 , work completed 23/12/2017
Fantastic service, Helpful and Professional
Customer Service
Quality
Value
Paul and team were very efficient and left the chimney spotless! He gave me some very helpful advice and were extremely considerate. Highly recommend first sweep. Excellent
Customer in Greater London Posted on 05/12/2018 , work completed 05/12/2018
Very satisfied customer
Customer Service
Quality
Value
Efficient, helpful, clean and professional service. I was given very helpful advice. Would highly recommend.
Customer in Essex Posted on 20/12/2018 , work completed 20/12/2018
Very professional service
Customer Service
Quality
Value
Paul confirmed his arrival time by phone and was painstakingly thorough, polite, friendly and professional. Was thorough in his assessment of what was required and protected the carpet to ensure minimum mess. Would recommend.
Customer in Hertfordshire Posted on 02/04/2019 , work completed 02/04/2019
Great Company..Fast Friendly and pleasure to do business with.
Customer Service
Quality
Value
Just had SweepSmart arrive and was very impressed Did the job in less than a couple of hours even though the chimneys here were 21 metres high, Very friendly company who were clean and gave a very professional service, Will defiantly use again . If you need a Chimney swept use this company.
Customer in Greater London Posted on 01/05/2019 , work completed 01/05/2019
Really great experience
Customer Service
Quality
Value
Friendly, punctual, reasonably priced, efficient, knowledgeable, clean. What more can I say? Highly recommended.
Judith, Greater London Posted on 01/08/2019 , work completed 01/08/2019
Chimney Sweep
Customer Service
Quality
Value
Excellent service, combined with great value. I phoned for a quote and Paul managed to fit me in same day. Very professional service with no dust! Would highly recommend Sweepsmart.
Customer in Greater London Posted on 18/06/2019 , work completed 12/06/2019
Really pleased with their work
Customer Service
Quality
Value
They arrived on time and were very efficient, asking questions about whether the chimneys were in use and if we had any problems. They were extremely careful about keeping the carpets clean as we had a light cream carpet. After finishing they explained what they had done as one of the chimneys had quite a big buildup at the top but they had managed to dislodge it. Very helpful, courteous and friendly. I would definitely book them again.
Brian Russell, Greater London Posted on 20/06/2019 , work completed 20/06/2019
Excellent service
Customer Service
Quality
Value
I was asked to write a review but only got around to it now.. Excellent guys.. came to sweep the chimney of our wood burner. They arrived when they said they would, did a great job, reasonable price and emailed our certificate promptly afterwards. They do get very busy so I will ring them earlier this year to get them in to do the job. Will use them again.
Fiona Posted on 27/04/2020 , work completed 05/12/2019
Very efficient
Customer Service
Quality
Value
Came when he said he would. Laid dust sheets all over. Very quick and efficient. Gave us good advice on our fireplace. Happily fitted a new door seal. Would happily recommend him. Will book him again for this year.
Customer in Hertfordshire Posted on 16/06/2020 , work completed 09/10/2019
efficient, cheerful and tidy
Customer Service
Quality
Value
i have never had our chimney swept before and was unsure what to expect, I have been blown away by the efficiency of this firm , I was kept informed by text and email as to timings and the guidance given re keeping all safe during this crisis was top notch. Paul turned up when he said he would and got to work straightaway, I though there would be some noise and mess but when he left , it was as if he had never been there, really fantastic. gave advice on carbon monoxide detectors and when i would need another visit. would not hesitate to recommend.
Customer in Greater London Posted on 06/10/2020 , work completed 06/10/2020
Excellent
Customer Service
Quality
Value
I contacted SweepSmart by phone to arrange for my chimney to be swept, my call was dealt with efficiently and followed up with a confirmation email. Paul phoned to say he was on his way about 20 minutes before arriving. He worked cleanly and efficiently, was friendly and polite. I would highly recommend SweepSmart
Customer in Central Bedfordshire Posted on 13/10/2020 , work completed 12/10/2020
Excellent service
Customer Service
Quality
Value
Initial contact was dealt with efficiently and quickly. A week prior to visit email confirming date and time of visit. Arrived at agreed time. The chimney was swept efficiently and cleanly. Any issues were pointed out and quickly sorted. He was pleasant and made sure we were satisfied with everything. The job was completed with absolutely no mess. We would totally recommend Sweepsmart.
Customer in Hertfordshire Posted on 20/10/2020 , work completed 16/10/2020
Chimney Sweep and Stove installation
Customer Service
Quality
Value
I contacted Paul having seen the numerous outstanding reviews he had received with a bit of trepidation because it seemed a bit too good to be true. However, I am delighted to say that my experience was equally extremely positive, with every aspect of the interaction and the work done being excellent. He clearly knows his stuff thoroughly, and we discussed the options at each stage of the work - all explained and costed in a clear and transparent way and with no high pressure sales technique. He was very professional, and inspired full confidence in the work he carried out. The main part of the job was to install a flue and stove in a Victorian house. He carefully retained the mantelpiece, and dealt with a couple of unexpected problems (including a crumbling wall behind the hearth!), retaining the character of the fire-surround but enhancing it with the new stove. The work was done with minimum inconvenience and dust. He attended to all the necessary paper work. I would not hesitate to employ him again.
Tony in Greater London Posted on 29/04/2021 , work completed 28/04/2021