Endorsed by Which?

SweepSmart

5.0

676 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
676 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great job
Customer Service
Quality
Value
Tony arrived promptly and completed the job quickly and efficiently, without making any mess - pretty good where soot is involved.
Customer in Greater London Posted on 30/07/2025 , work completed 29/07/2025
Great sweep and very knowledgeable
Customer Service
Quality
Value
Clean, efficient, knowledgeable, and a good job done in a kind, calm manner. Arrived on time and left our fireplace spotlessly clean.
Customer in Hertfordshire Posted on 04/08/2025 , work completed 04/08/2025
Excellent Company in Every Respect
Customer Service
Quality
Value
I had SmartSweep to install my log burner last year and they were outstanding in every aspect of their work. The installation was carried out professionally and was all certified. The follow up service was excellent and I was sent a reminder by them that my chimney was due for cleaning. This they did today and as usual the job was carried out professionally and without any mess. I can highly recommend SweepSmart as being exceptional.
Customer in Greater London Posted on 20/03/2025 , work completed 20/03/2025
Fast, effective and efficient service
Customer Service
Quality
Value
SweepSmart is a very professional company that carries out chimney sweeping with modern equipment. They always send a reminder and are flexible about booking times. They are in and out of the house within twenty minutes having done a great job. Always very polite and don't get in the way of family life. It might seem like a lot of money but it's worth it for the peace of mind.
Customer in Greater London Posted on 03/12/2025 , work completed 03/12/2025
The trader replied (on 29/12/2025)
Many thanks for the positive feedback and recommendation.
Efficient, professional and friendly
Customer Service
Quality
Value
They managed to get a last minute appointment. Turned up exactly when they said they would, did the job quickly and efficiently and left with no mess!
Customer in Greater London Posted on 03/11/2025 , work completed 03/11/2025
The trader replied (on 29/12/2025)
Really pleased you were happy with your chimney sweep — thanks again.
Professional and through with excellent customer service
Customer Service
Quality
Value
Professional firm with staff who want to do the right thing. My chimney needed to be cleaned, and I reached out to SweepSmart. They came around promptly to clean the chimney, but identified a bird's nest inside. The environmentally friendly nature of their service meant they would not disturb the nest, as the eggs would still be there. I was amazed that the company follows such great practices, and we rebooked for August as the little eggs would have hatched and the birds would have fled the nest. Tony came along with James, and they cleaned the chimney, left the area very clean, and ensured the birds don’t come back by protecting the chimney with a bird grate. I am very pleased with the service and will only be using them going forward. And prices are very reasonable as well. Highly recommended!!
Customer in Essex Posted on 21/08/2025 , work completed 21/08/2025
Very efficient & excellent work
Contacted SweepSmart having never used chimney sweeps before. They were able to organise a time slot within 2 weeks during a busy time of year. SweepSmart are a very professional company sending a reminder 2 days before the scheduled appointment with a text message 15 minutes' before arrival. Keil was very efficient and polite and their use of modern equipment meant Keil had completed the job in next to no time and with absolutely no mess. Would have no problem recommending SweepSmart!
Customer in Greater London Posted on 12/12/2025 (Reviewer did not use service)
The trader replied (on 29/12/2025)
Thanks for the great review, it means a lot to the whole team.
Chimney inspection and clean
Customer Service
Quality
Value
I had not had a clean of the chimney for 20+ years, so it was time to do something about it! SweepSmart were very efficient, thorough, provided good feedback and advice on site at a sensible price. I have no hesitation recommending them to others. Big thank you to the team.
Customer in Greater London Posted on 17/12/2025 , work completed 16/12/2025
The trader replied (on 29/12/2025)
Thanks for taking the time to leave such great feedback, it’s much appreciated.
Would definitely recommend
Customer Service
Quality
Value
Richard came today to sweep our chimney, he helpful and friendly. We asked many questions which he was happy to answer and help us with any worry's about our log burner. The sweeping of the chimney was so quick i was shocked, he made zero mess and was just all round really good! Will definitely recommend and will be calling again for next year’s sweep!
Customer in Essex Posted on 28/08/2025 , work completed 28/08/2025
Chimney Swept
Customer Service
Quality
Value
This is the first time I've used this company. From booking the appointment to the chimney being swept, the service was excellent. Very helpful with a couple of questions I asked. I will definitely use them again next year when my next chimney sweep is due.
Customer in Greater London Posted on 13/01/2026 , work completed 13/01/2026
First class customer service
Customer Service
Quality
Value
Brilliant company that makes having your chimney swept a pleasure. Fault less customer service from making the appointment, job being done and receipt and certificate sent through.
Customer in Greater London Posted on 06/02/2026 , work completed 06/02/2026
Great job, great value
Customer Service
Quality
Value
Paul is a friendly, helpful guy who took the time to answer our questions. We came away feeling a lot more knowledgable about how to look after our fireplaces and chimneys! Would definitely recommend and will be calling on his services again.
SianME6 Posted on 06/12/2015 , work completed 06/12/2015
Excellent job
Customer Service
Quality
Value
A very professional job. Paul was very courteous, dust sheets being laid down straight away. No mess at all.
Tim, Hertfordshire Posted on 07/02/2017 , work completed 07/02/2017
Swept away by the great service!
Customer Service
Quality
Value
Paul (and his assistant, Dad) did a fantastic job on two chimneys in my house. Having just had one room decorated I was a bit anxious about possible mess but I needn't have worried - dust sheets on the floor, everything moved and put back in its place, and not a bit of dust or mess. They were polite, courteous, punctual (very!) and a pleasure to have in my house for the hour it took them to do the work. Paul also gave me some useful and very practical advice about upkeep and draught excluders for the chimneys too. I would definitely use them again, trusted them and can unconditionally recommend Paul and SweepSmart. Thank you very much.
Site User Posted on 05/11/2015 , work completed 05/11/2015
Excellent - booked again
Customer Service
Quality
Value
SweepSmart were prompt and friendly. We've booked them to return in September.
2011-05-01 09:17:05.457 Posted on 01/06/2016 , work completed 01/06/2016
Fantastic job
Customer Service
Quality
Value
Prompt response. Proactively called back. Fully informed of job and very personable. Cleared up before leaving. Made helpful comments about CO detector etc.
Michael, Hertfordshire Posted on 07/04/2016 , work completed 07/04/2016
Excellent
Customer Service
Quality
Value
Arrived promptly, worked with care, explained everything clearly. I would definitely recommend this service.
Helen, London Posted on 26/09/2016 , work completed 26/09/2016
1st Class Service in every way
Customer Service
Quality
Value
Paul and his father are a perfect team. Their work is absolutely 1st class in efficiency, cleanliness and use of time. They arrived at exactly 08.00 and got the job done perfectly. I Highly Recommend this duo.
LBarry Posted on 11/07/2017 , work completed 11/07/2017
Excellent Job
Customer Service
Quality
Value
I can only endorse all the positive feedback given below. Very impressed with the service provided and would have no hesitation in using SweepSmart again.
Mary Posted on 16/11/2017 , work completed 16/11/2017
Very professional service.
Customer Service
Quality
Value
As well as sweeping the chimneys and cleaning the surrounding areas, Paul gave us some very useful safety advice. I would definitely recommend this company.
Rita Bartlett Posted on 23/12/2017 , work completed 23/12/2017
Prompt and reliable
Customer Service
Quality
Value
They arrived on time which is always a good start. Very professional set up. The work was clean and tidy. Lots of advice on safety . Great company.
Vas Nevrides Posted on 04/10/2018 , work completed 04/10/2018
Can't get a better service
Customer Service
Quality
Value
If you have an open fireplace or a log burner etc, safety is paramount. Paul and his team at SweepSmart clean your chimney, check your log burner for a very fair fee. Punctuality, communication, attitude, cleanliness, professionalism are all AI. Don't "play with fire" ......trust SweepSmart !
Anthony Cohen Posted on 06/09/2018 , work completed 06/09/2018
Very pleased
Customer Service
Quality
Value
Paul swept my chimney today. He arrived early, was really helpful and did a thorough job. My last chimney sweep used to stick the curtain over the fireplace which tore the paint off when it was removed. Paul uses better techniques to hold the curtain in place with no damage to anything. An excellent job, thank you!
Customer in Greater London Posted on 04/02/2019 , work completed 04/02/2019
Wood Burner Service
Customer Service
Quality
Value
An excellent service from clear experts in their field . Great advice. Friendly and professional and left a very positive impression.
Customer in Hertfordshire Posted on 10/01/2019 , work completed 10/01/2019
Excellent, can highly recommend
Customer Service
Quality
Value
We have used Paul before and once again he arrived right on time, got straight to work, did a really thorough job, gave some great advice with regard to a concern we had with the woodburner, left the place immaculate and sent our certificate by email. Polite, friendly, knowledgeable. Just brilliant.
Customer in Greater London Posted on 16/01/2019 , work completed 16/01/2019