SweepSmart

Best chimney sweep in town. Always punctual, clean and tidy. Leaves no mess, makes stoves look brand new. Polite, efficient and helpful. Decently priced. Knows his trade well, including history of chimney sweeping. Thank-you, will definitely use this service again, highly recommended.

Paul is very pleasant and knowledgeable. All precautions are taken to ensure everything is kept clean while the work is carried out. He also gave us valuable advice regarding wood burning stoves. Highly recommend.

Paul from Sweepsmart has been sweeping our chimney since we moved into our cottage 4 years ago. He is a professional in every sense of the word! Great communication throughout and even received a text to tell me he was on his way and his eta. The work was carried out quickly and efficiently with no mess made at all. Our log burner now looks like new :) When the sweep was completed, Paul told us that all was ok with the sweep and advised us to get a new carbon monoxide sensor as although it had power and appeared to work, the sensor may not have worked when needed. Cannot recommend Paul highly enough! How great to find someone who does what they promise to do, when they promised to do it - which is not always true of some trades...!

Paul rang to let me know on way. He cleaned my multi fuel Aga stove brilliantly and at all stages told me what he was doing. He gave me lots of advise on fuel and getting the best from my stove. Paul’s workmanship was very professional and he left the room spotless. I will definitely use his services again.

Having been recommended Paul by various social media groups, I am pleased to say he lived up to the excellent reviews. The purpose of the job was to assess whether or not a wood-burning stove would be suitable for us, so Paul cleaned and inspected the chimney (keeping everything in the house spotlessly clean), before recommending the next course of action. With potential difficulties in installing a flue, Paul warned against me buying a stove at this stage (subject to further checks to be arranged), where others might just want you to push ahead in order to secure more business. Highly recommend!

Paul and his Dad arrived on time and were very efficient and careful with no mess. Definitely recommend!

I booked Paul to sweep our wood burning stove for the second year running today as he did such a good job last year! He is very thorough and he made sure that no mess was created or left behind! He was running late due to traffic (and probably flooding due to the torrential downpours today) but sent texts and emails to let me know that he was running late. It is also nice to be able to receive an electronic copy of the Chimney Sweep Certificate for one's records. Paul is very knowledgeable about wood burning stoves, etc. and is happy to impart his knowledge to you if you have any questions. I have used another service for years but Paul is much more efficient and thorough and I would definitely recommend his service!

Paul arrived within his time slot and he even sent me a tracking link to monitor his journey toward my house. Once he arrived he covered the floor with dust sheets and cracked on with the task in hand. Friendly, efficient and thoroughly professional and impeccably cleaned before he left. He is s fountain of stove, flue & fuel knowledge so I tool advantage of his good-will and peppered him with questions (Thanks and sorry Paul). Would completely recommend his services.

Sweepsmart arrived on time. They gave me a professional assessment of the existing fireplace ( an ancient installation with a decommissioned back boiler ). They swept the chimney thoroughly and completed the job with a smoke test and reported a slight leak around the chimney pot. They left the place as clean and tidy as it was when they started. What more could one ask.

Had chimney swept by these guys who were lovely from start to finish. The guys were very pleasant, friendly and efficient at their work. Affordable, clean and helpful - couldn't fault them.

I can recommend this team of two guys who were very conscientious and cleaned the chimney without fuss taking care to protect the wooden floors and the furniture.

Paul advised via text of arrival time and arrived promptly to time in a clean company vehicle, offering a friendly welcome. All surfaces to the stove site were covered in dust sheets and it included the area for equipment to be placed. The stove and chimney were very expertly cleaned to a high standard. Upon completion Feedback was offered by Paul on the condition of our chimney, liner and type of soot removed. The area was left very clean. A certificate was emailed and the service offered was good value. I would certainly recommend SweepSmart.

I was recommended to use Paul (Sweepsmart) via our Stove installer. The whole service from booking to the 2 hr window and "on the way" messages i received on the same day. Paul was very friendly and went about the Sweeping of our Chimney in a professional way i can now see why he has a 5 star rating, I wouldn't hesitate to recommend him to future clients.

Very impressed from beginning to end with the professionalism and work carried out by Paul and SweepSmart. They keep you informed right through the process and cannot fault any part of the way he efficiently carried out the cleaning of our chimney for the first time in 30 years! Would highly recommend

We are very happy with SweepSmart's work. Paul called back on the same day and booked an appointment for the next day when they arrived at the time scheduled. We had been a bit stressed as we had a bird trapped in our chimney and someone from a different company that was going to come and rescue it never showed up; thankfully the bird fell into our fireplace and eventually flew away. We are so thankful that SweepSmart could come over so quickly and clean our chimney and cap it so that we won't have an issue again! They were professional, efficient, friendly and very helpful, giving us useful advice. Highly recommend!

I had my chimney swept by SweepSmart and the service that I received was exemplary from start to finish. Booking was very easy. I called up and it was scheduled very quickly, with my request for timing being noted and adhered to. I normally hate having to call to book an appointment, but the person I spoke with was so polite and informative. Once the booking was made, a confirmation email is sent with a nice easy link to add it to my calendar. A very simple but hugely helpful touch. The day before I was sent a reminder email giving me all of the details of who will be coming, when and what I would need to do before and during the visit. On the day of the appointment, I was sent a SMS message that gave me the mobile number of the person that would be coming to see me. The person arrived at the right time and was very polite. In these COVID times, every precaution was taken. He had a mask, used gloves, put multiple mats down to protect my house. Most importantly he was very polite which was very welcome especially with a young 1 year old in the house! The work was done inside an hour with no mess at all. I was sent the invoice and certificate of sweep by email the same day along with a link to pay the bill. I absolutely cannot fault the service that I have received. They have been an absolute pleasure to deal with and I will certainly be using them again.

This company is the best we have ever used. Paul communicated right from booking, to the arrival of Tony today. Tony was Courteous, friendly, knowledgeable, efficient and extremely tidy. The price quoted was the exact price charged. We look forward to using their services again and highly recommend them. Thank you Paul for a truly fantastic service.

Very clean, polite and covid aware. I would recommend Tony to anyone qho requires the services of an efficient and professional chimney sweep.

Paul comes every year to sweep our chimney and check our stove in the living room. Always polite, efficient and leaves the room spotless. Cannot fault him.

Booking my appointment was efficient and friendly and before the visit I was given full instructions on COVID precautions. Paul sent a text to let me know he was on his way which was within the time slot agreed. Paul wore protective shoe coverings and mask and the Living Room was spotless when he left. Great work on the chimney, including clearing a birds nest and it drew beautifully once done. He cleared up and then emailed me the invoice and Chimney Sweeping certificate. I would be very happy to recommend SweepSmart to anyone. Thank you.

Excellent service from booking the service to the job being completed. Email received to book time, text message received to let me know arrival time. Friendly COVID safe service, I would 100% recommend already passed on the company details. See you next year.

From booking the appointment through to completion of the job, I have been impressed with the customer service - well informed about arrival times with texts and emails, work carried out under full covid-19 guidelines, and certificates sent promptly after. Everything left clean and tidy after the work was completed. Would totally recommend this service

We had a level 1 chimney inspection as we have a working fireplace that we have never used. It was a great service. Paul arrived on time (with a 30 minute warning prior to arrival) and he left our living room very clean. He was very friendly and offered us lots of advice. Highly recommended!

I have been using this company for the last 5 years and every time I am impressed by how professional they are. The job is always throughly and well done. We feel very safe. Also, was impressed by the great and comprehensive COVID 19 procedures to keep them and us safe. Great service, highly recommend them.

Paul arrived punctually, put down dust sheets from the front door to the chimney (very impressed with this). He did an excellent job, left everything really clean and tidy and also provided advice on a carbon monoxide monitor - we'll definitely get one now. Will certainly use this service again, many thanks.