Endorsed by Which?

SweepSmart

5.0

660 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
660 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Job well done
Customer Service
Quality
Value
A very polite and professional job done by SweepSmart, excellent service followed by some good advice on carbon monoxide alarms. Although I had one it was positioned incorrectly. Will definitely be using SweepSmart again, thanks guys.
Customer in Greater London Posted on 28/10/2019 , work completed 28/10/2019
DUPLICATE Quick and clean work
Quick, clean and efficient. Also left me with some useful advice for my fireplace which was much appreciated.
Customer in Greater London Posted on 28/09/2019 (Reviewer did not use service)
Perfect
Customer Service
Quality
Value
Paul called to ask if he could come early which was great. On arrival he laid clean clothes along the corridor and in the room, even covering a sofa on his path. The sweeping was carried out cleanly, efficiently and quickly. In fact I was so impressed that I asked him to do another chimney too and luckily he had the time to oblige. Even Paul's equipment is clean! No Dick van Dyke here. Fully recommended.
Customer in Greater London Posted on 17/09/2019 , work completed 17/09/2019
Great service and would recommend
Customer Service
Quality
Value
Found this trader on the web as I needed a chimney swept at one of my properties. Sweepsmart arrived on time, communication was great before and on arrival and I was kept fully informed. Did a great and thorough job and couldn't fault on any level- top notch service and would highly recommend for your chimney sweeping. On departure was given sound advice on maintaining the chimney going ahead and have rebooked for my other property in Central London which was a gas fire installed. Received invoice & chimney certificate by return - excellent.
Customer in Greater London Posted on 20/05/2020 , work completed 19/05/2020
Chimney sweep on log burner
Customer Service
Quality
Value
Excellent service and prompt arrival. Kept the place very clean and tidy. Did exactly what we required, wouldn’t hesitate to use their service again.
Ben Posted on 19/02/2020 , work completed 19/02/2020
The trader replied (on 23/02/2020)
Hi Ben, Thank you so much for taking the time to leave feedback, we really appreciate it
Satisfaction
Customer Service
Quality
Value
They came (on time), they saw (same as they did three years ago) they swept and they left very very cleanly. Difficult to say how anything at all could be better.
Customer in Greater London Posted on 17/02/2020 , work completed 17/02/2020
The trader replied (on 23/02/2020)
Thank you for having us back, we look forward to seeing you again.
Chimney Sweep
Customer Service
Quality
Value
Paul was excellent, arrived on time, protective mats from door to stove. Completed within the time stated and very informative on how best to reduce soot build up. Free temperature gauge. Would definitely recommend.
Customer in Greater London Posted on 11/03/2020 , work completed 11/03/2020
Fantastic service
Customer Service
Quality
Value
The appointment was easy to make and I was given full instructions on COVID precautions. Paul sent a text to let me know he was on his way. He arrived at the time expected and then completed the chimney sweep efficiently, making sure he protected my carpets from soot damage. He cleared up and then emailed me the invoice and certificate. I would have no problem recommending him.
Fran, Greater London Posted on 04/12/2020 , work completed 04/12/2020
Chimney sweep
Customer Service
Quality
Value
Paul was efficient and professional. All necessary Covid precautions were taken. The room was left beautifully clean. I shall certainly recommend and use again.
Customer in Essex Posted on 31/10/2020 , work completed 28/10/2020
Excellent service
Customer Service
Quality
Value
I can only confirm what previous reviewers wrote. Good communication from the first contact, arrived on time, courteous and clean service, all positive. Will use again.
Customer in Greater London Posted on 23/12/2020 , work completed 23/12/2020
Best chimney sweep ever!
Customer Service
Quality
Value
Best ever - I use him every year. He’s friendly, efficient, very reasonably priced, always on time. I can’t praise him enough. No mess at all - he leaves my fireplace cleaner than he found it. Don’t forget to look at the brush coming out of your chimney for a year’s good luck!
Customer in Greater London Posted on 04/11/2020 , work completed 03/11/2020
Chimney Sweeping by Sweepsmart
Customer Service
Quality
Value
Very punctual and reliable service. Work carried out to a very high professional standard. Home left immaculately clean and dust free. Would not use any one else.
Customer in Greater London Posted on 05/11/2020 , work completed 05/11/2020
Excellent Service
Customer Service
Quality
Value
I would definitely recommend this company. Paul was on time ( text to let us know on the way 15 minutes before) . He completed the job efficiently and the house was left immaculate. He also gave some helpful advice regarding the condition of one of our chimneys. We would definitely use this company again.
Customer in Greater London Posted on 08/11/2020 , work completed 07/11/2020
Thanks for the excellent work!
Customer Service
Quality
Value
Paul was punctual and left everything in a super clean state. He also took the time out to show me the operation of my burner and was happy to talk through any questions I had. Would highly recommend!
Customer in Greater London Posted on 15/10/2020 , work completed 15/10/2020
Chimney sweep
Customer Service
Quality
Value
Excellent service. Punctual, professional, friendly , knowledgeable, informative and adhered to covid-19 guidelines, Thank you. Put dust sheets down, left the room as he got it, so no cleaning up👍. Received invoice and certificate by email very promptly. This in the second year I have used this company, they sent me an email to remind me the chimney was due to be swept, very grateful for this. I will certainly continue to use this company in years to come and will recommend to my friends. Thanks again.
Customer in Greater London Posted on 17/10/2020 , work completed 14/10/2020
Efficient and thorough
Customer Service
Quality
Value
Extremely happy with the service of SweepSmart and have no hesitation in recommending. Left everywhere clean and tidy and are most helpful with advice and queries. Thank you.
Customer in Essex Posted on 15/11/2018 , work completed 15/11/2018
Great work
Customer Service
Quality
Value
Very professional Very clean workers No mess Friendly Tidy Work carried promptly Would recommend to other family and friends
Customer in Greater London Posted on 27/11/2018 , work completed 26/11/2018
Great service
Customer Service
Quality
Value
Paul was brilliant to deal with, professional and did a great job. Made sure our house stayed clean !! Would definitely recommend.
Customer in Hertfordshire Posted on 01/12/2018 , work completed 30/11/2018
Brilliant service
Customer Service
Quality
Value
We can only reiterate all the previous glowing reviews! Professional, pleasant, polite, on time, great safety advice, the job done quickly, leaving the place as they found it. Couldn’t be happier and will definitely be using Paul and his team again next year. Sian and Ian, London Fields
Sian Cox Posted on 18/10/2018 , work completed 18/10/2018
Great job!!
Customer Service
Quality
Value
The SweepSmart team did a great job of sweeping my chimney and providing advice on a broken chimney pot. Paul was so helpful and answered all our questions, providing options and alternatives for the future. They were clean, tidy, efficient and knowledgeable. I would highly recommend them.
Customer in Essex Posted on 13/07/2019 , work completed 13/07/2019
Second to none
Customer Service
Quality
Value
Paul has delivered first class service and work today. I'm thoroughly impressed by how clean and efficient everything was from first point of contact to the actual chimney sweep. He was able to offer me advice about replacement parts as well as the optimal burn for my particular stove. 10/10!
Jonathan, Hertfordshire Posted on 26/07/2019 , work completed 26/07/2019
Perfect service
Customer Service
Quality
Value
Paul was on time, clean, neat, tidy and professional. Highly recommended.
Graham Martin, Enfield Town Posted on 11/11/2019 , work completed 09/11/2019
Neat and tidy work, professional and polite
Customer Service
Quality
Value
Very pleased with the service provided by Paul. We recently moved into a new property, and needed to assess the state of the flues. He worked methodically, swiftly and tidily to test the flue with a camera, and swept the chimney for us. Highly recommended.
Customer in Greater London Posted on 10/01/2020 , work completed 10/01/2020
The trader replied (on 23/02/2020)
Thank you, your safety is our main concern. We are so happy we were able to help and give you the peace of mind to use your chimneys.
Excellent service
Customer Service
Quality
Value
Excellent service throughout. Email reminders about the appointment and a text to tell me when to expect Paul and his colleague on the day. Chimney was swept very promptly and everything left clean and tidy. Wouldn't hesitate to recommend to anyone needing this service. Price was unbeatable too.
Customer in Greater London Posted on 22/11/2019 , work completed 21/11/2019
Excellent service
Customer Service
Quality
Value
Paul and his colleague arrived on time and provided an efficient, clean and professional service.
Customer in Hertfordshire Posted on 25/11/2019 , work completed 25/11/2019