Endorsed by Which?

SweepSmart

5.0

660 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
660 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great professional job
Customer Service
Quality
Value
I've used Paul and Sweepsmart for several years now - he always arrives on time, works quickly and is clean and tidy. Friendly and polite - has good advice on all things wood burner related. Definitely recommend.
HelenP Posted on 03/10/2018 , work completed 03/10/2018
Arrived on time, clean and tidy, cleaned chimney
Customer Service
Quality
Value
Arrived on time, clean and tidy, cleaned chimney Problem with gas fire, arranged call back with gas certified colleague Only charged f or one visit. Very professional and friendly
Vince Posted on 28/07/2018 , work completed 28/07/2018
Excellent service
Customer Service
Quality
Value
Best chimney sweep in town. Always punctual, clean and tidy. Leaves no mess, makes stoves look brand new. Polite, efficient and helpful. Decently priced. Knows his trade well, including history of chimney sweeping. Thank-you, will definitely use this service again, highly recommended.
Satisfied customer, London Posted on 05/08/2019 , work completed 03/08/2019
Excellent Service
Customer Service
Quality
Value
Paul is very pleasant and knowledgeable. All precautions are taken to ensure everything is kept clean while the work is carried out. He also gave us valuable advice regarding wood burning stoves. Highly recommend.
Nick, Greater London Posted on 13/08/2019 , work completed 13/08/2019
Installation of Stove and Flue (chimney liner)
Customer Service
Quality
Value
Excellent professional installation and the results have been exceptional. A new British made stove (Esse 1) with a proper installation has transformed the room and the house. Efficient heating compared with our last stove.
Customer in Greater London Posted on 23/07/2019 , work completed 02/11/2017
1st time user
Customer Service
Quality
Value
I was recommended to use Paul (Sweepsmart) via our Stove installer. The whole service from booking to the 2 hr window and "on the way" messages i received on the same day. Paul was very friendly and went about the Sweeping of our Chimney in a professional way i can now see why he has a 5 star rating, I wouldn't hesitate to recommend him to future clients.
Customer in Hertfordshire Posted on 19/06/2020 , work completed 19/06/2020
Fantastic service
Customer Service
Quality
Value
This company is the best we have ever used. Paul communicated right from booking, to the arrival of Tony today. Tony was Courteous, friendly, knowledgeable, efficient and extremely tidy. The price quoted was the exact price charged. We look forward to using their services again and highly recommend them. Thank you Paul for a truly fantastic service.
Customer in Central Bedfordshire Posted on 16/12/2020 , work completed 16/12/2020
Professional chimney sweep
Customer Service
Quality
Value
Very clean, polite and covid aware. I would recommend Tony to anyone qho requires the services of an efficient and professional chimney sweep.
Customer in Greater London Posted on 19/12/2020 , work completed 18/12/2020
Excellent service
Customer Service
Quality
Value
Paul comes every year to sweep our chimney and check our stove in the living room. Always polite, efficient and leaves the room spotless. Cannot fault him.
Customer in Greater London Posted on 02/12/2020 , work completed 02/12/2020
Excellent Chimney Sweep thank you
Customer Service
Quality
Value
Booking my appointment was efficient and friendly and before the visit I was given full instructions on COVID precautions. Paul sent a text to let me know he was on his way which was within the time slot agreed. Paul wore protective shoe coverings and mask and the Living Room was spotless when he left. Great work on the chimney, including clearing a birds nest and it drew beautifully once done. He cleared up and then emailed me the invoice and Chimney Sweeping certificate. I would be very happy to recommend SweepSmart to anyone. Thank you.
Customer in Greater London Posted on 07/12/2020 , work completed 07/12/2020
Excellent service
Customer Service
Quality
Value
Excellent service from booking the service to the job being completed. Email received to book time, text message received to let me know arrival time. Friendly COVID safe service, I would 100% recommend already passed on the company details. See you next year.
Customer in Hertfordshire Posted on 02/11/2020 , work completed 02/11/2020
Excellent service
Customer Service
Quality
Value
From booking the appointment through to completion of the job, I have been impressed with the customer service - well informed about arrival times with texts and emails, work carried out under full covid-19 guidelines, and certificates sent promptly after. Everything left clean and tidy after the work was completed. Would totally recommend this service
Customer in Greater London Posted on 02/11/2020 , work completed 30/10/2020
Great service!
Customer Service
Quality
Value
We had a level 1 chimney inspection as we have a working fireplace that we have never used. It was a great service. Paul arrived on time (with a 30 minute warning prior to arrival) and he left our living room very clean. He was very friendly and offered us lots of advice. Highly recommended!
Customer in Greater London Posted on 26/10/2020 , work completed 26/10/2020
Great work as usual
Customer Service
Quality
Value
I have been using this company for the last 5 years and every time I am impressed by how professional they are. The job is always throughly and well done. We feel very safe. Also, was impressed by the great and comprehensive COVID 19 procedures to keep them and us safe. Great service, highly recommend them.
Customer in Greater London Posted on 28/10/2020 , work completed 28/10/2020
Punctual & professional
Customer Service
Quality
Value
Paul arrived punctually, put down dust sheets from the front door to the chimney (very impressed with this). He did an excellent job, left everything really clean and tidy and also provided advice on a carbon monoxide monitor - we'll definitely get one now. Will certainly use this service again, many thanks.
Customer in Greater London Posted on 29/10/2020 , work completed 28/10/2020
Chimney sweep
Customer Service
Quality
Value
Excellent service. Very clean and tidy. Would definitely recommend this company. Very polite and helpful
Customer in Hertfordshire Posted on 14/11/2020 , work completed 14/11/2020
Swift, polite and professional
Customer Service
Quality
Value
Tony arrived at 7.30am, efficiently got on with the preparation and chimney sweeping and advised us about the need to renew our carbon monoxide monitor in the next couple of years. He was polite and professional, and was careful of Covid-19 safe ways of working. The novelty of the technology taking over all the admin (email confirmation and chimney sweeping certificate, electronic payment and even being able to track where Tony was on his inbound journey) is great too.
Customer in Hertfordshire Posted on 16/11/2020 , work completed 16/11/2020
Highly recommend
Customer Service
Quality
Value
First time using this company, Paul was professional, had all the correct equipment and was a clean, tidy worker. Kept me well up to date with texts and emails. Never had an insurance certificate before In 13 years. Well impressed, will be back next year. Dawn Northill, Bedfordshire
Customer in Central Bedfordshire Posted on 11/10/2020 , work completed 07/10/2020
Excellent Service
Customer Service
Quality
Value
Have been using SweepSmart for years now because of their reliability. Paul arrived at the appointed time. Had been notified of his arrival time. Usual efficient and friendly service. Mats and covers down in minutes and a thorough job done with no fuss or bother at a fair price. I can highly recommend this company.
Customer in Hertfordshire Posted on 03/02/2022 , work completed 03/02/2022
The trader replied (on 10/02/2022)
Thank you for your lovely review, we are pleased to hear you are happy with our service.
Courteous and friendly
Customer Service
Quality
Value
For the second year running SweepSmart cleaned the chimney taking care to cover the floor. Impressed with the care and attention and thorough checks on the chimney and appliance. Would recommend him without hesitation.
Customer in Hertfordshire Posted on 14/01/2022 , work completed 13/01/2022
The trader replied (on 10/02/2022)
Thank you for your review and your continuous business, we look forward to seeing you again soon.
Excellent, Fast and Friendly - again!
Customer Service
Quality
Value
Brilliant job yet again - Paul was great at communicating timescales, friendly, helpful and efficient. Highly recommended.
Customer in Hertfordshire Posted on 19/01/2022 , work completed 19/01/2022
The trader replied (on 10/02/2022)
Thank you for your review, we are pleased to hear you are happy with our service.
Very knowledgeable
Customer Service
Quality
Value
Paul came to do a chimney sweep and was very efficient and did a solid clean job. He even offered up some valuable advice on how to make the most out of my stove.
Customer in Greater London Posted on 01/03/2022 , work completed 01/03/2022
The trader replied (on 03/03/2022)
Thank you for your wonderful feedback, we are pleased to hear you are happy with our services.
Great work, clean and fast.
Customer Service
Quality
Value
Turned up on time, got set up and started pretty much straight away. Worked quickly and efficiently. Fire was left sparkling clean as was my room. Chatty and friendly - repaired the cement around the pipe. Great service as always. Highly recommended.
Customer in Hertfordshire Posted on 13/06/2022 , work completed 13/06/2022
The trader replied (on 13/06/2022)
Thank you so much, we really appreciate you taking the time to leave this review. Thank you for your business.
Needed my chimney sweeping quickly.
Customer Service
Quality
Value
Very professional service. Arrived on time, very clean job and good value. Would highly recommend them.
Keith in Hertfordshire Posted on 12/04/2022 , work completed 12/04/2022
The trader replied (on 09/05/2022)
Thank you for your lovely feedback :)
Great Chimney Sweep
Customer Service
Quality
Value
We’ve used Paul from Sweet Smart for around 5 years now. He is very thorough, totally reliable and completely helpful with any advice. We wouldn’t use anyone else.
Nick in Greater London Posted on 22/10/2022 , work completed 21/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.