SweepSmart

We have used SweepSmart for many years now and have never been disappointed. Whoever comes to sweep the chimney and test the stove is always very efficient, on time, extremely polite and gives good sound advice as to how we can get the best use out of our stove. We wouldn't hesitate to recommend this company for the excellent value for money service it provides. Even after the visit, we are encouraged to call if there is a problem with the stove or even a query.

We recently moved into a victorian flat, of which the fireplace was boarded up. We booked an appointment with SweepSmart to investigate how viable it'd be to open up the fireplace for use. Adam came and was very mindful in protecting the surrounding areas along with leaving no mess behind. In that visit we got an idea of all possible options in a fair unbiased explanation. We're now keen to book the next steps and get ready for winter!

This is the 3rd year we have used Sweepsmart and thoroughly recommend. Whole process is easy - from booking, arrive, service, explanation, documentation and payment. Hassle free experience and they are in and out in not time, no mess at all. Certificate provided immediately. Lots of information provided, very friendly. Highly recommend.

Really pleased with the whole procedure, on phoning for a date for the job to getting the chimney swept. It was a painless procedure and everybody I spoke to was helpful and informative. Kept up to date on arrival time and how the job would be carried out. Keil arrived on time and was polite and friendly. Will definitely be using this company again. Well done.

Really good service from beginning to end. No mess left at all. Easy booking and communication. I have used other services in the past but find Sweep Smart reliable and a pleasure to do business with.

Pleased with the job Sweep Smart did. They've just swept the chimney, having arrived on time following a text to say on their way (always helpful) All very professional, both the actual sweeping and the checks they carried out, and no mess! They were also pleasant and happy to explain the details of what they were doing. I now have a certificate to prove the job's been done, together with details of some minor work that might need doing, though nothing urgent! All in all, I'm very pleased with Sweep Smart Ltd and would recommend them.

First time customer, certainly use again. Polite, punctual and very, very good clean! Pictures post clean provided.

We received excellent service from the start of our enquiry until the job was completed. Everything was fully explained and costed and on the day Andy was prompt, courteous and very professional. Will certainly use them again and recommend to others.

My chimney was swept, and photographs taken to establish the cause of the apparent blockage. Tony was punctual, organised, professional and very tidy. It was a pleasure to have him here doing the work. I recommend SweepSmart highly.

Booking the work was dealt with most efficiently. Adam was punctual (having advised that he was on his way); he was friendly and courteous and his communication was superb - he explained things I should have known years ago - and he fully briefed me on what he was doing and about additional work that will make the appliance more efficient. He also gave helpful advice about documentation needed for legal and insurance compliance. All together an excellent service.

Tony came and did an amazing job. Tested the job. Was very polite and very clean. I will use them every year now

Sweepsmart were great about scheduling the appointment and letting us know when timing slipped a bit. The guys who came to the house were super friendly and tried really hard to fix a rather difficult issue with our chimney caused by some building work we had had done.

Using SweepSmart was a great experience. I was regularly updated with the precise timing of the appointment and Tony, from SweepSmart, proved to be conscientious, instructive and efficient. In particular, Tony also provided a comprehensive written report detailing my chimney’s condition on the same day of his visit. This service is of great use. Would strongly recommend SweepSmart.

Paul arrived on time and swept our chimney which had not been cleaned for some ten years previously. He explained the process to be undertaken which he then carried out professionally and with the minimum of fuss and disruption. He hoovered up a small amount of debris and left the house clean and tidy after first recommending we purchase a new CO2 monitor/alarm. We were both impressed and pleased with the level of service provided.

I used SweepSmart to replace my flue liner earlier this year and they worked really hard to overcome a few obstacles that had been created by the old liner corroding and falling apart. This time was a professional rotary sweep and fitting new parts to my stove to keep it in tip top condition. The guys work really clean and professionally and I cannot fault their standard or work. I feel lucky to have found them. The booking, work, invoice and documents process is absolutely spot on, (some big companies should take a leaf out of SweepSmart's book! Very happy to recommend these guys.

Everything went perfectly-timely/professional/immaculately clean/helpful advice and courteous. Fully recommended. Adam was excellent-volunteered discount as I was a loyal customer. Left me the soot for my slugs!

Made a phone booking with SweepSmart very easily. Tony arrived promptly and made sure all interior surfaces were protected. Chimney cleaning performed very cleanly. Smoke test carried out to ensure chimney working properly & Carbon Monoxide alarm tested. Altogether a very professional & efficient job.

I'd booked for my regular sweep of the chimney and also to have the empty space behind the fireplace filled with thermal pellets - this was suggested on a previous visit and having received a very reasonable quote for it, I agreed for the work to happen at same time as the sweep. While Tony was doing this, he discovered a hole in the flue that connected to the fireplace in the downstairs flat; this made it a larger job, but I quickly received an amended quote and booked a second appointment for a week later. Tony then returned and filled the hole, fixed the insulation, and also reblacked the grate so the the whole thing looks much smarter than before and well as being safer and wasting less heat.

I have used Sweepsmart for several years now. They were recommended to me by the previous owners. I wouldn't use anyone else now. I have always found them to be very professional, fastidious, clean, friendly, approachable with questions, punctual and reliable. I also appreciate the ease of booking the chimney sweep, communication and invoicing procedure. On this visit we had our yearly sweep. Paul has swept us in the years before, today it was Tony who visited. Both have been great.

Pfrompt arrival following SMS updates on arrival times etc. First class friendly service. Fully informed on procedures and I really appreciated the advice given regarding couple of defects. Clean and tidy work and would use again and recommend to others who have a thatched property.

I am a returning customer to Sweepsmart and am always impressed by their service. They are really efficient in booking and communicating, giving you notice of a two-hour window when they will come. Keil the chimney sweep was friendly and did a very good job without any fuss or mess: the certificate was emailed promptly. I would thoroughly recommend this company.

Professional service without issue. Carried out an efficient, clean and professional sweep of the chimney. Explained the process clearly - very knowledgeable with excellent advise. Will definitely use again.

SweepSmart Paul and Adam arrived bang on time. Very clear communication as to the ETA. The job was a chimney inspection and fitting of a Cowl. Adam sorted out the Cowl and was on and off the roof in no time. Cowl fitted perfect job. Paul swept the chimney from inside / living room, left it clean / spotless. Paul also explained why the chimney in my property had at the top been narrowed. Discussed lining and was given advice. Top lads.

This was our second year of using Sweepsmart and I highly recommend them. Adam is really knowledgeable, efficient and professional. Communication is great too- we were given a 2 hour time slot when we booked and then another notification when Adam was on his way. Five stars.

From even before arranging my first appointment with SweepSmart I was very impressed at how professional and efficient their system is. Very quick to respond through an online portal as well as following up by text and email. Same high level of communication throughout the entire procedure. Very clear and concise information about what to expect and what would be undertaken. Arrived within the times given, work done quickly and efficiently and everything left neat and clean. Super impressed - would highly recommend!