Endorsed by Which?

SweepSmart

5.0

660 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
660 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Courteous and professional
Customer Service
Quality
Value
Tony sent a text when on his way and arrived promptly. He placed dustsheets from the front door to the fireplace, and got straight on with the work. Minimal noise and no mess - you almost wouldn’t know he had been here. He showed me before and after photos of the inside of the chimney. Very happy with the work. Tony is courteous and professional - highly recommended.
Customer in Essex Posted on 10/08/2023 , work completed 10/08/2023
The trader replied (on 13/08/2023)
Thank you for the glowing 5-star review! We're thrilled that you were satisfied with our chimney sweeping service. If you ever need any assistance again, don't hesitate to reach out. We appreciate your business!
Excellent, efficient service
Customer Service
Quality
Value
Brilliant service provided by Sweepsmart. The technicians were on time, polite and professional. We had our chimney swept and the addition of 1 cap and 1 cowl on the top of our chimney pots. The works were carried out quickly and efficiently. We would not hesitate to recommend this company to anyone.
Customer in Hertfordshire Posted on 30/06/2023 , work completed 30/06/2023
The trader replied (on 14/07/2023)
We're grateful for your positive feedback. It motivates us to continue delivering the best possible service to all our valued customers.
Great service
Customer Service
Quality
Value
We had our two woodburners checked and cleaned. Paul turned up on time, with a text advising exact time of arrival on the morning, as promised. Communication with the office when booking was really good with prompt, understanding and friendly replies. We would recommend this business and will be using again.
Customer in Hertfordshire Posted on 28/08/2023 , work completed 28/08/2023
The trader replied (on 30/08/2023)
Thank you so much. We really appreciate your review. We look forward to seeing you again next time.
Brilliant chimney sweep!
Customer Service
Quality
Value
I have previously used SweepSmart and can wholeheartedly recommend them. Thoroughly efficient from booking the appointment to departure. Communication was marvellous and Paul arrived as advised. What's more there was no mess what so ever 😊. No hesitation, I highly recommend SweepSmart. 👍 Thank you!
Customer in Essex Posted on 05/09/2023 , work completed 02/09/2023
The trader replied (on 06/09/2023)
Thank you so much; we really appreciate your kind words. See you next time.
Very professional and good to deal with
Customer Service
Quality
Value
Great job, professional from the start, friendly, good communication, punctual, very happy with service.
Customer in Greater London Posted on 14/07/2023 , work completed 10/07/2023
The trader replied (on 14/07/2023)
We're thrilled to have exceeded your expectations. Your review means a lot to us, and we can't wait to serve you again in the future.
Super efficient and a job well done
Customer Service
Quality
Value
Really easy to book, with great availability of timings. Communication was clear throughout and guidance on how to prepare / what to expect was really useful. Service was quick and painless and was a great end result. Certificate is great, including photos of the relevant bits. All in all, exactly what we needed and hoped for.
Customer in Buckinghamshire Posted on 31/01/2024 , work completed 30/01/2024
The trader replied (on 05/02/2024)
We're absolutely thrilled with your 5-star rating on Which? Trusted Traders! Thank you for choosing SweepSmart, and we're excited to continue delivering top-quality chimney sweeping services for you.
Clean and efficient
Customer Service
Quality
Value
The process for booking was easy and straightforward. I was kept updated on the day of the sweep of his arrival time so I didn’t have to wait around unnecessarily. Adam was knowledgeable and very professional and did a great job. I will be using them for any future work and happy to recommend.
Customer in Hertfordshire Posted on 15/02/2024 , work completed 14/02/2024
The trader replied (on 20/02/2024)
Your 5-star review on Which? Trusted Traders is greatly appreciated! We're glad to know that our chimney sweeping services have made a positive impact. Thank you for your trust and support.
Excellent chimney sweep
Customer Service
Quality
Value
Adam and Paul arrived within the appointment window, explained the process as they went along, quickly swept the chimney, vacuumed the soot from the stove with a HEPA filtered vacuum and left the room clean. Explained the baffle had been incorrectly fitted by a previous sweep. Cleaned the glass of the stove and left it superbly clean. Adam demonstrated the draw of the chimney with a smoke bomb with and without door closed and advised how to light the fire for wood. I have no hesitation in recommending them, or using them again next time.
Customer in Hertfordshire Posted on 12/03/2025 , work completed 12/03/2025
Excellent service from Richard at Sweepsmart
Customer Service
Quality
Value
Excellent service from Richard, not only was he super efficient with the chimney sweep and left zero mess. But also gave his time and expertise assessing an existing issue, providing a clear explanation, options and detailing how Smart sweep maybe able to help with out the hard sell. Would definitely recommend.
Customer in Central Bedfordshire Posted on 18/03/2025 , work completed 18/03/2025
A thorough clean & inspection of my wood burner and chimney
Customer Service
Quality
Value
Keil arrived on time, was friendly, efficient and did a thorough clean of my wood burner as well as the chimney. All passed inspection, photos supplied, invoice delivered promptly and he left leaving everything tidy. I recommend Sweepsmart.
Customer in Greater London Posted on 29/11/2024 , work completed 29/11/2024
Great service
Customer Service
Quality
Value
My third time of using SweepSmart, and once again, very pleased with ease of booking along with work carried out. Professional job. Will certainly book SweepSmart again in future.
Customer in Hertfordshire Posted on 19/11/2024 , work completed 19/11/2024
Pre-inspection and sweep.
Customer Service
Quality
Value
The office confirmed and updated from the time of booking. Tony arrived in good time at the property. Very polite and explained the process before ensuring that all areas were fully covered (including any walkways). Carried out a sweep of the chimney (probably the first time since construction) and inspection. A very clean and efficient service was completed. Will definitely be using them again.
Customer in Greater London Posted on 21/11/2024 , work completed 20/11/2024
Great Service
Customer Service
Quality
Value
Friendly and polite. Explained what he doing as he went. Gave advice and shared knowledge. Was thorough in his work and clean and tidy. Left property as clean as it was found. Very happy with the service. Will definitely use again.
Customer in Hertfordshire Posted on 28/01/2025 , work completed 28/01/2025
Another positive experience with Sweepsmart
Customer Service
Quality
Value
Got an update on arrival time the morning of the visit. Arrived on time, courteous, clean and tidy, managed to fix a little issue with the back plate on my open fire. Recommend this company.
Customer in Essex Posted on 04/02/2025 , work completed 04/02/2025
Chimney sweep
Customer Service
Quality
Value
Excellent work, really efficient and no mess at all , communication was great and arrived when he said he would,I would highly recommend
Customer in Thurrock Posted on 17/02/2025 , work completed 17/02/2025
Sweepsmart - excellent as always
Customer Service
Quality
Value
Have used Sweepsmart for our annual chimney sweep for the last white a few years. Always very efficient from start to finish. Booking is easy with responsive office staff, 2-3hour time slots are excellent for helping plan your day. Even better is the text on the day to say when they are on the way. On arrival Paul and co always work hard to ensure minimal mess or disruption. Apart from a sparkly clean stove you wouldn’t even know they’ve been in your home! Sound and friendly advice on the efficiency of the stove, no attempt to upsell to earn extra money (I asked about the broken firebrick and was reassured it was fine rather than pushed to replace it). Competitive rates and, if you wish, you’re able to pay there and then to get it off your to-do list. Oh, and invoicing and certification is provided promptly by email so you have the paperwork needed for insurance etc. Top notch as always and thoroughly recommend.
Customer in Greater London Posted on 03/10/2025 , work completed 03/10/2025
Great work, excellent communication, prompt report
Customer Service
Quality
Value
Keil did an excellent job today. I knew exactly what was going to happen, he attended promptly, and the sweep and inspection were completed efficiently. I received a comprehensive report the same day, which was much appreciated. Would highly recommend.
Customer in Greater London Posted on 10/10/2025 , work completed 10/10/2025
First class chimney sweep
Customer Service
Quality
Value
Delighted with the chimney sweeping service at my home today. Booking was straightforward and I was kept informed by text and phone of when the sweep would arrive. Paul was very professional and polite and provided helpful advice regarding my chimney. The job was done efficiently and effectively, everything being left clean and tidy. Afterwards I received a certificate with photos confirming the work had been carried out properly. First class chimney sweeping service.
Customer in Hertfordshire Posted on 25/11/2025 , work completed 25/11/2025
Highly Recommend
Customer Service
Quality
Value
Sweep Smart is a fantastic company. I have used them for years. Professional, tidy, kind and very polite. I trust them completely. Highly recommend. Five stars!
Customer in Hertfordshire Posted on 29/09/2025 , work completed 29/09/2025
Quality service and fast
Customer Service
Quality
Value
We asked SweepSmart to sweep the chimney for our open fire and the chimney for a our wood burner. They turned up early within the window identified. They were fast and did a quality job on both chimneys. Both were polite and helpful with any questions we had and left the areas clean and tidy. Really happy with the price and the service provided. Will definitely use again.
Customer in Hertfordshire Posted on 28/10/2025 , work completed 28/10/2025
Great Service - professional, clean and friendly!
Customer Service
Quality
Value
I had a new homeowner inspection carried out for my fireplace by SweepSmart; including a chimney sweep. The team that attended (Paul and Mason) were very professional and friendly. They arrived promptly and as scheduled. The inspection was carried out in a very clean and tidy manner; and Paul gave great advice on the use of the fireplace with a demo. The booking process was quick and easy; and payment can be made easily by card after the job. Great service and very happy. Looking forward to making use of the fireplace this winter. Will definitely book the next chimney sweep with SweepSmart when due and would recommend them to others. Thanks again!
Customer in Greater London Posted on 07/11/2025 , work completed 07/11/2025
Excellent trader, highly recommended
Customer Service
Quality
Value
Can't fault the team at SweepSmart. Efficient, fast, clean and knowledgeable. Very reasonable price, good communication. Have used them a few times. Highly recommended.
Customer in Greater London Posted on 07/11/2025 , work completed 07/11/2025
Very straightforward - great experience
Customer Service
Quality
Value
There's almost nothing here to review - it was one of the most straightforward trade bookings I've experienced. We booked online - very easy - and they turned up in the window they said, with reminders and more detail nearer the date, and then when they were on their way. Job was done very quickly and neatly. I liked the certificate they give you online where you can see a photo of the flue, as well as evidence of the smoke test.
Customer in Hertfordshire Posted on 17/11/2025 , work completed 17/11/2025
Top‑Notch Chimney Service
A top‑notch chimney service with clear, friendly communication. From the moment I booked, the team kept me fully informed about what to expect. Their messages were concise yet thorough, and I received friendly SMS reminders ahead of the appointment—so I never had to wonder when they’d arrive. The sweep arrived right on schedule, fully equipped and ready to go. They worked efficiently, and what impressed me most was the attention to detail. Overall, the blend of reliable service, crystal‑clear communication, punctual arrival, and immaculate cleanup makes this chimney‑sweep service stand out. I wholeheartedly recommend them to anyone seeking a hassle‑free, professional chimney cleaning experience.
Customer in Hertfordshire Posted on 18/11/2025 (Reviewer did not use service)
Great work, clean and fast.
Customer Service
Quality
Value
Turned up on time, got set up and started pretty much straight away. Worked quickly and efficiently. Fire was left sparkling clean as was my room. Chatty and friendly - repaired the cement around the pipe. Great service as always. Highly recommended.
Customer in Hertfordshire Posted on 13/06/2022 , work completed 13/06/2022
The trader replied (on 13/06/2022)
Thank you so much, we really appreciate you taking the time to leave this review. Thank you for your business.