Endorsed by Which?

SweepSmart

5.0

660 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
660 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
good job done
Customer Service
Quality
Value
Kept us up to date on when he would arrive. Very pleased with the sweeping of the chimney. Good at cleaning up afterwards. Would use Sweepsmart again.
Customer in Greater London Posted on 19/02/2025 , work completed 13/02/2025
Clean, tidy efficient Job
Customer Service
Quality
Value
Made a phone booking with SweepSmart very easily. Tony arrived promptly and made sure all interior surfaces were protected. Chimney cleaning performed very cleanly. Smoke test carried out to ensure chimney working properly & Carbon Monoxide alarm tested. Altogether a very professional & efficient job.
Customer in Hertfordshire Posted on 27/06/2024 , work completed 26/06/2024
Wood burner check and chimney sweep
Customer Service
Quality
Value
Sweepsmart were brilliant. They offered a quick, clean and friendly service. They are very knowledgeable. Thanks!
Customer in Greater London Posted on 06/12/2024 , work completed 06/12/2024
Great service again
Customer Service
Quality
Value
Second time using SweepSmart and just as quick, efficient and painless as the last time. Good communication and a great service. Couldn't ask for more.
Customer in Buckinghamshire Posted on 24/01/2025 , work completed 24/01/2025
Excellent service
Customer Service
Quality
Value
Booking the appointment for a chimney clean and assessment was straightforward. Communication in advance was first rate, with an appointment reminder text and accurate estimate of arrival time. Tony arrived on time. He was friendly, polite and gave a clear explanation of the process and his findings. The room was immaculate when he finished, and I received a detailed report very promptly. Every aspect of the service provided by SweepSmart was excellent. Highly recommended. Thank you.
Customer in Greater London Posted on 29/01/2025 , work completed 27/01/2025
Great Work
Customer Service
Quality
Value
Excellent communication prior to appointment. Arrived on time and carried out cleaning in a professional manner, efficient and effective. No residual mess left
Customer in Greater London Posted on 31/01/2025 , work completed 31/01/2025
Extremely professional
Customer Service
Quality
Value
They first visited in July to sweep the chimney but advised that we needed to fit access panels to do the job safely. Returned in mid august to conduct that remediation work and they were so efficient and careful that it wasn’t obvious that they’ve visited! Kept me advised throughout the work what they were found and were able to reduce the cost a little by taking a slightly different approach. Very professional, courteous and time efficient.
Customer in Hertfordshire Posted on 23/08/2025 , work completed 22/08/2025
Great job
Customer Service
Quality
Value
Thank you Paul for doing an amazing job cleaning my chimney today. Paul arrived at the time pre-arranged. He was thorough in his cleaning and highly knowledgeable regarding my stove. The property was left as clean as it was before his arrival. Paul took time to explain efficentcy of my stove and how to get the best out of it. Paul was very polite and approachable to questions I had for him. I will certainly use his services again and would highly recommend him to others. Booking paul was straight forward. The lady I spoke with for the booking put me at ease and made me feel this is a good company to use. Again very friendly. Payment was easy and straight forward. Certificate issued via email. A very good experience. Thank you all that were involved
Customer in Hertfordshire Posted on 08/10/2025 , work completed 08/10/2025
Great work
Customer Service
Quality
Value
Really helpful, super professional, clean and fast. Provided lots of pictures and fixed some lose tiles he identified at no extra cost.
Customer in Greater London Posted on 22/10/2025 , work completed 22/10/2025
Amazing Job
Customer Service
Quality
Value
First time of a chimey sweep experience. Preconceived ideas of dirty-faced men dancing and singing on my roof. Reality: friendly, efficient, quick and clean service. I could not believe how easy the whole process was. Will definitely be using SweepSmart again and recommend anyone with a chimney to do the same!
Customer in Essex Posted on 27/10/2025 , work completed 27/10/2025
Straightforward and job well done
Customer Service
Quality
Value
Keil came to clean my chimney as well as do a full inspection as it hadnt been used in a long time. Job done with no mess and a full report provided afterwards with photos included as well as advice on what to burn etc in my fireplace as well as making it safe to use (previous owner of my house had got rid of the hearth). Thank you. Will definitely use again and recommend
Customer in Greater London Posted on 26/11/2025 , work completed 11/11/2025
Very satisfied. Professional, tidy work. Good customer service .
Customer Service
Quality
Value
Never used this type of service before. From start to finish brilliant customer service. Easy to understand instructions & explanation in person, over the phone & website. Honesty from the sweep re additional work that was not required. That I valued indeed. Would certainly recommend
Customer in Greater London Posted on 12/12/2024 , work completed 12/12/2024
Excellent service
Customer Service
Quality
Value
SweepSmart were first rate start to finish. Very efficient and pleasant member of the team when booking, then reminders and relevant information up to the day itself. Contacted by Tony on the day with ETA, and he arrived dead on time. Tony then swept chimney thoroughly efficiently and cleanly, leaving the room exactly as he had found it. The certificate and paperwork arrived immediately afterwards. Extremely reasonable cost for an excellent job. Highly recommended.
Customer in Greater London Posted on 14/12/2024 , work completed 13/12/2024
Fantastic from start to finish.
Customer Service
Quality
Value
I found the process of booking and subsequent communication with Adam so easy. The quote was less than I expected it to be, so was happy to book in. Adam came today - on time, reminders sent etc... - and was fantastic. I learned so much about what we were doing wrong with our fire (burner, not open) that will be game-changing in how we use it. He cleaned the space thoroughly and was meticulous about keeping his surrounding area clean also. I wouldn't hesitate to recommend.
Customer in Hertfordshire Posted on 16/12/2024 , work completed 16/12/2024
Great work
Customer Service
Quality
Value
I have used Sweep Smart for many years and have always been provided with excellent work and very pleasant people doing the job
Customer in Greater London Posted on 18/07/2025 , work completed 18/07/2025
Wonderful service
Customer Service
Quality
Value
I'm so glad I found Sweep Smart, every year they provide excellent service. Booking is no problem (and thanks for the June discount reminder!). Reminders that they are due and a quick update when they are close by are great. Never leave any mess at all and it's great to have a certificate demonstrating my chimney is safe. All done in less than an hour from start to finish, thanks so much.
Customer in Greater London Posted on 30/06/2025 , work completed 30/06/2025
Chimney sweep
Customer Service
Quality
Value
As always, on time, good price, quick and efficient, we have been using this company for years, highly recommend
Customer in Hertfordshire Posted on 24/07/2025 , work completed 24/07/2025
Sweep Smart
Customer Service
Quality
Value
I have used SweepSmart on 3 occasions now. Tony swept our chimney this morning. He arrived ahead of time having messaged earlier. He worked quickly and efficiently, was friendly and polite and kept the place clean while he worked. I’m very happy with the service and will continue to use them in the future.
Customer in Greater London Posted on 12/05/2025 , work completed 30/04/2025
Brilliant friendly efficient service
Customer Service
Quality
Value
From the phone call requesting a quote to the confirmation texts before the visit to the morning of the visit itself -every bit of this experience was clear and easy and honest. I left my house for less than an hour and came home to two immaculate rooms and fire places. Thank you for your care.
Customer in Greater London Posted on 10/04/2025 , work completed 10/04/2025
Friendly, efficient and professional!
Customer Service
Quality
Value
I love Paul and his team. I’ve used them ever since they installed my log burner a few years back. At the time he advised me and then recommended a suitable one for me and my neighbour. And then did all the installation. On this occasion, Paul and Mason came and swept my log burner and also an original bedroom fireplace. Always super friendly, efficient and professional. Will always have them back and would 100% recommend to anyone. Thanks guys 😊
Customer in Greater London Posted on 13/12/2025 , work completed 13/12/2025
Excellent job
Customer Service
Quality
Value
Paul arrived promptly, was professional and courteous throughout his visit. Did an excellent job and, before leaving, gave lots of good advice for the future. Very happy!
Henryk, London Posted on 05/09/2016 , work completed 05/09/2016
Fantastic install of log burner
Customer Service
Quality
Value
We've had Paul from Sweepsmart sweep a couple of chimneys in our house and decided to get him back to install a log burner and flue. With it being a fire in your home you really need to consider the safety aspect of an open fire. Paul is extremely knowledgeable and explained everything we required. He also organised the certificates very quickly. He advised us on log burner types and the best ones for our space. On the day they covered everything in dust sheets and ran through the work. They installed a top quality flue liner and left the place as they found it. He even ran though the best way to use the burner to get the most out of it. The log burner hasn't been off - it's been great and we're glad to have found someone with such a professional manner and considerate work ethic.
Phil - London Posted on 05/12/2016 , work completed 05/12/2016
Great Service!
Customer Service
Quality
Value
Paul and colleague were great and I would definitely recommend them! They had to fit a woodburning stove into an existing fireplace, and despite a few hiccups, they carried out the job in a timely and professional manner. Paul also had great advice about how to run the stove and is still on hand if I have any questions. Thanks again Paul!
Shashikala Posted on 23/11/2015 , work completed 23/11/2015
Swept chimney for me. This was the first ime they did work for me
Customer Service
Quality
Value
I was exceptionally happy with them. I found them on a Google search. They were clean after they left - cleaniner then when they came. Really positive and cheerfull attitude
Ms C Posted on (undated) , work completed 02/12/2015
Great Job
Customer Service
Quality
Value
Called Paul when a bird got stuck up my chimney and he was very helpful with advice on the phone. Paul and his dad were prompt on arrival and quickly found where the bird was lodged. Although a difficult job, he was able to remove it and give the chimney a thorough clean and smoke test. It is always great to meet people who know their trade and Paul was quick to answer all my questions and give advice. I was very impressed with the service and knowledge, will use them again and would definitely recommend them.
Marian Posted on 27/05/2016 , work completed 27/05/2016