Great Service!
Paul and colleague were great and I would definitely recommend them! They had to fit a woodburning stove into an existing fireplace, and despite a few hiccups, they carried out the job in a timely and professional manner. Paul also had great advice about how to run the stove and is still on hand if I have any questions. Thanks again Paul!
Shashikala
Posted on 23/11/2015
, work completed 23/11/2015
Recommended
Swept chimney for me. This was the first ime they did work for me
I was exceptionally happy with them. I found them on a Google search. They were clean after they left - cleaniner then when they came. Really positive and cheerfull attitude
Ms C
Posted on (undated)
, work completed 02/12/2015
Recommended
Great Job
Called Paul when a bird got stuck up my chimney and he was very helpful with advice on the phone. Paul and his dad were prompt on arrival and quickly found where the bird was lodged. Although a difficult job, he was able to remove it and give the chimney a thorough clean and smoke test. It is always great to meet people who know their trade and Paul was quick to answer all my questions and give advice. I was very impressed with the service and knowledge, will use them again and would definitely recommend them.
Marian
Posted on 27/05/2016
, work completed 27/05/2016
Recommended
Excellent job
Paul arrived promptly, was professional and courteous throughout his visit. Did an excellent job and, before leaving, gave lots of good advice for the future. Very happy!
Henryk, London
Posted on 05/09/2016
, work completed 05/09/2016
Recommended
My Review
The service provided by Paul was excellent from punctuality of his arrival, the manner in which he prepared the rooms before starting work through the completion of the tasks to be undertaken. He was polite and provided detailed information on what he was doing. This included a problem he encountered with one of the flues. To that end, he ran a CCTV camera up the flue and is to let us have a CD to pass on to our builder to assist in carrying out the necessary remedial works. All in all, a satisfactory outcome and I would have no hesitation in recommending Paul to others
Martin, London
Posted on 06/09/2016
, work completed 06/09/2016
Recommended
Brilliant work, very impressed
Paul arrived on time and was polite and professional throughout. The work was completed in the amount of time suggested with useful advice given. Importantly, for this kind of job, hardly a spec of dust could be found. Very impressed. Would use again and definitely recommend.
Rachel, Hertfordshire
Posted on 13/07/2017
, work completed 13/07/2017
Recommended
Excellent service
Certainly the most thorough chimney sweep we've ever had and left everywhere clean and tidy. Paul gave some helpful advice and will definitely use SweepSmart again.
Felicity
Posted on 16/10/2017
, work completed 16/10/2017
Recommended
Highly professional
Paul arrived on time and swept my chimney quickly,efficiently and with absolutely no mess. He was also very knowledgeable and able to answer all my fuel related questions. Excellent service
Maralyn
Posted on 22/05/2018
, work completed 22/05/2018
Recommended
Very professional
Sweepsmart came to check the safety of my fireplace and sweep the chimney. Using their camera we found that the chimney stack had large gaps in it which means it's potentially hazardous to use (CO could seep into neighbours' flat). Sad I can't use the fireplace but so grateful to them for finding this fault and potentially preventing a tragedy! They were very professional, reliable, and have left the place spotless. They explained everything clearly and left me a certificate for the fireplace. I would highly recommend.
Cassandra
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
Chimney swept and tested
Paul and his colleague arrived on time, prepared the area around the fireplace, and carried out the work efficiently in a friendly and professional manner, leaving the area clean and tidy. Paul explained aspects of the chimney that I hadn't known and provided advice on what to look out for. The certificate arrived promptly via email.
Customer in Hertfordshire
Posted on 13/08/2019
, work completed 13/08/2019
Recommended
Excellent
Quick, super clean/tidy (no dust at all), excellent value for money. Very professional/friendly service - with text updates ETA and diary reminders. Perfect really - couldn’t get better I guess!
Customer in Greater London
Posted on 11/07/2019
, work completed 11/07/2019
Recommended
Very reliable Contractors
Chimney Sweeping. They kept me updated via tracker, arrived on time. Covered my flooring for protection carried out work efficiently. Paul was very personable and made helpful recommendations .
Customer in Greater London
Posted on 01/08/2019
, work completed 01/08/2019
Recommended
Excellent service
We have just had our chimney swept. Paul was on time. He checked the carbon monoxide detector and pointed out a small crack in the hearth, then issued a certificate.The room was left clean. Excellent service overall.
Customer in Greater London
Posted on 02/08/2019
, work completed 02/08/2019
Recommended
5 star service
I was dreading having my chimney swept as I have a very white home which tends to mark at the sight of dirt. Paul arrived & layed dust sheets before even stepping in. He was polite & super tidy. He cleaned, inspected & tested the wood burner. The service was fantastic & my wood burner looks like new after a bit of TLC from Paul. He was very knowledgeable & gave a lot of helpful advice & tips to make the most of my wood burner. My only regret is not finding SweepSmart sooner. I would not hesitate in recommending them to anyone wanting a friendly & genuine tradesman.
Customer in Hertfordshire
Posted on 10/06/2019
, work completed 10/06/2019
Recommended
Friendly and efficient
I was referred to Paul by my previous chimney sweep who retired. Paul sent details of his Covid operation which made me laugh at his humour. He also sent me some dates quickly and for the next week. He turned up as he promised having texted me to tell me he was on his way. He and his partner did a super job on my chimney and cleaned my fire out too. They were polite cheery and helpful, recommending some sealant for my hearth. My living room was spotless when they left, they had even hoovered up the cat hairs round the fire! I would highly recommend SweepSmart.
Customer in Hertfordshire
Posted on 08/06/2020
, work completed 08/06/2020
Recommended
Excellent work by professionals
Booked to have a wood burner chimney and a gas fire chimney cleaned and checked over after just moving into the house. These guys arrived on time and also with a prior text message to say they were on way and roughly what time they would arrive. I watched one of the guys complete the full clean. They have amazing specialist equipment to make sure the job is done well and cleanly. They used camera equipment to view the whole of the chimneys. Gave excellent advice and clearly very knowledgeable and scientific in their approach. True professionals you can trust.
Customer in Hertfordshire
Posted on 24/02/2020
, work completed 24/02/2020
Recommended
clean and professional
Very clean and professional service, good advice about fuels to burn etc. I would happily recommend them to anyone.
Joanna Kirsch
Posted on 15/10/2018
, work completed 15/10/2018
Recommended
Good clean workmanship
Arrived on time. Work carried out thoroughly and cleanly. After they had left everything was clean and tidy.
Customer in Hertfordshire
Posted on 03/09/2019
, work completed 02/09/2019
Recommended
Quick and clean work
Very efficient and quick and was clean and tidy throughout the process. Paul also left me with useful advice for my fireplace.
Customer in Greater London
Posted on 28/09/2019
, work completed 28/09/2019
Recommended
Fantastic service
From assessing and sweeping the chimney to installation of our new stove, it was top quality and incredibly tidy work from Paul and team all the way. Will not hesitate to book him each year to sweep the chimney going forward, but will have to remember to get in quick as he's so busy - I think that fact alone speaks to the quality of the service.
Customer in Hertfordshire
Posted on 12/11/2019
, work completed 11/11/2019
Recommended
Paul was great, extremely tidy and very knowledgeable.
Paul did a great job cleaning our chimney, he left absolutely no mess and gave us some great advice about what log burner to choose, highly recommended and will be using him to install our burner :)
Kelly Ward
Posted on 09/10/2019
, work completed 05/10/2019
Recommended
Friendly confident and thoroughly professional
They did a great job sweeping the chimney, explaining everything answering all my questions and leaving the area cleaner than they found it. Courteous, polite and extremely professional. Highly recommend them.
Ruth - Customer in Greater London
Posted on 10/10/2019
, work completed 10/10/2019
Recommended
Excellent Service
Courteous and polite operatives who behaved impeccably. Carried out a thorough professional job - chimney sweep & rope replacement at a very reasonable price. Talked me through the process. No hesitation in recommending.
Customer in Hertfordshire
Posted on 24/10/2019
, work completed 24/10/2019
Recommended
Very good service
I appreciated the telephone call about 25 minutes before their arrival to warn me of their timing. When they arrived they efficiently unloaded their equipment and set about sweeping the chimney, completing the job very efficiently in about 20 minutes or so and providing the appropriate receipts and certificates. They cleaned up after their work, including dust I had created in cleaning the grate in addition to theirs! A good service.
Customer in Hertfordshire
Posted on 22/01/2020
, work completed 22/01/2020
Very good service
Paul was very efficient: they arrived exactly at the agreed time, did a very professional job, and very extremely tidy. I will definitely use them again.
Customer in Greater London
Posted on 11/01/2020
, work completed 11/01/2020
Recommended