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Endorsed by Which?
SweepSmart
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
About
Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.
As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.
Please view our website www.sweepsmart.co.uk to see a list of our services.
Feel free to call us if you have any questions.
All the best.
What we do
Chimney Sweeps
Fireplace and stove installers
Chimney builders, liners and specialists
More Services
- stove servicing
- cctv chimney surveys
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
660 reviews
Recommended
Recommended
by 100% of customers
Sort by
Friendly confident and thoroughly professional
Customer Service
Quality
Value
They did a great job sweeping the chimney, explaining everything answering all my questions and leaving the area cleaner than they found it. Courteous, polite and extremely professional. Highly recommend them.
Ruth - Customer in Greater London
, work completed
Recommended
Excellent work by professionals
Customer Service
Quality
Value
Booked to have a wood burner chimney and a gas fire chimney cleaned and checked over after just moving into the house. These guys arrived on time and also with a prior text message to say they were on way and roughly what time they would arrive. I watched one of the guys complete the full clean. They have amazing specialist equipment to make sure the job is done well and cleanly. They used camera equipment to view the whole of the chimneys. Gave excellent advice and clearly very knowledgeable and scientific in their approach. True professionals you can trust.
Customer in Hertfordshire
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
I used SweepSmart for a chimney sweep and the whole experience was brilliant. To tick the checklist off: easy to book (people actually answered the phone and were helpful when you ring); turned up on time and texted to say they were on their way; were clean and tidy (if you’re expecting a brush up an open fireplace and soot everywhere you’re in for a disappointment); were quick (but thorough); and the follow-up was impressive ie the cert was sent via email quickly and the invoicing/ paying is easy to access. Everyone I spoke to was polite and easy to deal with too. A definite recommend.
Customer in Greater London
, work completed
Recommended
Fantastic job
Customer Service
Quality
Value
I cannot praise high enough. Great customer communications. Brilliant job. No mess whatsoever. The best we've had.
Customer in Greater London
, work completed
Recommended
Stove service
Customer Service
Quality
Value
Paul from SweepSmart was very professional and extremely helpful Our place was left clean and tidy with minimal fuss . There was good contact by email and text I would certainly recommend these guys as Paul did a very good job at a reasonable price .
Customer in Greater London
, work completed
Recommended
Outstanding service & customer care
Customer Service
Quality
Value
If you're going to be gathered around the fire or stove this winter, be safe and get this inexpensive Covid-secure service first. Modern delivery of traditional chimney-sweeping; no gimmicks, just hard work and an exceptional service, with great technical advice. Digital online tracking of arrival time (Paul was, of course, on time for the appointment) and e-delivery of certification. Thank you so much, Paul - best service we have received in London in 20 years.
Robert in Greater London
, work completed
Recommended
Excellent, knowledgeable, friendly service
Customer Service
Quality
Value
Couldn't be happier with the service we received from SweepSmart. From the initial phone conversation, Punctual arrival and friendly knowledgeable service carried out under full covid-19 guidelines to receiving our certificate promptly after and all for a very reasonable price. I will certainly use them for my inspection next year and I am sure for years to come. Thoroughly recommended. Just organise your sweep with them early as their expertise is clearly in demand!
Customer in Greater London
, work completed
Recommended
Sweepclean it is
Great service and full professionalism. Clean friendly and happy to answer all the questions. I will be using them again.
Customer in Hertfordshire
(Reviewer did not use service)
Recommended
Very good job
Customer Service
Quality
Value
Paul arrived on time and did an excellent job cleaning two chimneys. He was helpful and professional and clearly knows his trade. I’d recommend him.
Customer in Hertfordshire
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
A fantastic service from SweepSmart. I was kept well informed about the time of my appointment and once Paul arrived he was fast and efficient. He cleaned out the chimney, showing us the brush poking through the chimney stack on the roof. He left the hearth area spotless and used more than adequate protective equipment to prevent any dirt being left in the house. I will definitely be using him again to keep my chimney clear.
Customer in Greater London
, work completed
Recommended
Safe, efficient service
Customer Service
Quality
Value
Excellent service from start to finish Paul responded quickly to make the booking and the sweep, Tony, arrived within the allocated time. We even got an email telling us when he was on his way and allowing us to track him. We had a message telling us about the extra precautions for Covid-19 and were able to follow all the guidelines such opening windows and having an extension lead ready before Tony’s arrival. Tony wore a mask and everything was carried out safely. The invoice and payment procedure is very easy.
Customer in Hertfordshire
, work completed
Recommended
Great work
Customer Service
Quality
Value
Had my Chimney swept my SweepSmart again this year. The usual efficient service, thank you so much! See you next year.
Customer in Hertfordshire
, work completed
Recommended
Great work, helpful, clean, reliable
Customer Service
Quality
Value
Paul did a great job, I was informed exactly when he would arrive, he was very helpful with advice about various aspects, would definitely recommend!
Debbie
, work completed
Recommended
Good job well done.
Customer Service
Quality
Value
Paul did a great job cleaning two chimneys and removing a Jackdaw nest from one of them. Left everything very tidy and was polite and pleasant. He was also careful regarding social distancing.
Customer in Hertfordshire
, work completed
Recommended
Very professional
Customer Service
Quality
Value
Sweepsmart came to check the safety of my fireplace and sweep the chimney. Using their camera we found that the chimney stack had large gaps in it which means it's potentially hazardous to use (CO could seep into neighbours' flat). Sad I can't use the fireplace but so grateful to them for finding this fault and potentially preventing a tragedy! They were very professional, reliable, and have left the place spotless. They explained everything clearly and left me a certificate for the fireplace. I would highly recommend.
Cassandra
, work completed
Recommended
clean and professional
Customer Service
Quality
Value
Very clean and professional service, good advice about fuels to burn etc. I would happily recommend them to anyone.
Joanna Kirsch
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Quick, super clean/tidy (no dust at all), excellent value for money. Very professional/friendly service - with text updates ETA and diary reminders. Perfect really - couldn’t get better I guess!
Customer in Greater London
, work completed
Recommended
5 star service
Customer Service
Quality
Value
I was dreading having my chimney swept as I have a very white home which tends to mark at the sight of dirt. Paul arrived & layed dust sheets before even stepping in. He was polite & super tidy. He cleaned, inspected & tested the wood burner. The service was fantastic & my wood burner looks like new after a bit of TLC from Paul. He was very knowledgeable & gave a lot of helpful advice & tips to make the most of my wood burner. My only regret is not finding SweepSmart sooner. I would not hesitate in recommending them to anyone wanting a friendly & genuine tradesman.
Customer in Hertfordshire
, work completed
Recommended
Very good service
Customer Service
Quality
Value
I appreciated the telephone call about 25 minutes before their arrival to warn me of their timing. When they arrived they efficiently unloaded their equipment and set about sweeping the chimney, completing the job very efficiently in about 20 minutes or so and providing the appropriate receipts and certificates. They cleaned up after their work, including dust I had created in cleaning the grate in addition to theirs! A good service.
Customer in Hertfordshire
, work completed
Very good service
Customer Service
Quality
Value
Paul was very efficient: they arrived exactly at the agreed time, did a very professional job, and very extremely tidy. I will definitely use them again.
Customer in Greater London
, work completed
Recommended
Great and efficient job
Customer Service
Quality
Value
Paul arrived on time, job was completed efficiently and place was left clean and tidy. Highly recommended.
Customer in Hertfordshire
, work completed
Recommended
Excellent all round service
Customer Service
Quality
Value
I was extremely impressed with Paul. I received a text on the day giving an ETA which I found very helpful, Paul kept the place clean and tidy whilst he worked and did a very thorough job. I would highly recommend him.
Customer in Hertfordshire
, work completed
Recommended
Excellent, fast work
Customer Service
Quality
Value
Paul was excellent - he was able to do a last-minute Christmas booking, and turned up on a Saturday and swept the chimneys diligently and thoroughly. He then advised me that I was having one of them swept too often. The ability to advise clients honestly and against one's own financial interests is, in my view, the hallmark of a first-rate trades-man.
Paolo - Customer in Greater London
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
From assessing and sweeping the chimney to installation of our new stove, it was top quality and incredibly tidy work from Paul and team all the way. Will not hesitate to book him each year to sweep the chimney going forward, but will have to remember to get in quick as he's so busy - I think that fact alone speaks to the quality of the service.
Customer in Hertfordshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Courteous and polite operatives who behaved impeccably. Carried out a thorough professional job - chimney sweep & rope replacement at a very reasonable price. Talked me through the process. No hesitation in recommending.
Customer in Hertfordshire
, work completed
Recommended