Endorsed by Which?

SweepSmart

5.0

660 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
660 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Reliable and Efficient
Customer Service
Quality
Value
They came on time and did a very good job of sweeping my chimney. No mess, no fuss - who could ask for more. Will use them again next year.
Customer in Greater London Posted on 25/07/2023 , work completed 25/07/2023
The trader replied (on 26/07/2023)
Thank you so much; we really appreciate your kind words. All the best.
Excellent service
Customer Service
Quality
Value
Incredibly professional from beginning to end. Plenty of communication and excellent certificate showing photos of job done. Highly recommend.
Customer in Greater London Posted on 11/07/2023 , work completed 11/07/2023
The trader replied (on 14/07/2023)
We're delighted to have met your expectations and provided you with a positive experience. Thank you for taking the time to share your feedback.
Fantastic Service
Customer Service
Quality
Value
I am very impressed by Adam and his service. From start to finish SweepSmart were excellent. Great communication, punctual, they gave a great time estimate for arrival that was not too wide. The report/certificate received was instant and very full and informative. Great value for money. I would highly recommend them and will definitely be using them again.
Customer in Hertfordshire Posted on 01/11/2023 , work completed 01/11/2023
The trader replied (on 05/11/2023)
Thank you for your kind words and the 5-star rating! Your satisfaction is our top priority, and it's great to hear that we achieved that. We're committed to maintaining the cleanliness and safety of your chimney, and we'll continue to provide you with exceptional service in the future.
Highly recommended
Customer Service
Quality
Value
We have been very impressed by SweepSmart. Communication has been great from the moment we booked. Tony called ahead to tell us he was on his way. He was courteous and tidy and kindly gave us a quick lesson on how best to light and use our woodburner. Would highly recommend.
Customer in Greater London Posted on 18/12/2023 , work completed 18/12/2023
The trader replied (on 21/12/2023)
Thank you for your glowing review! We're thrilled to have provided you with top-notch chimney sweeping. Your satisfaction is our priority, and we're always here to ensure your fireplace is safe and efficient!
Good service
Customer Service
Quality
Value
The chimney sweep arrived promptly and provided the service we required. He was polite and friendly, providing information as required. The appropriate coverings were laid to protect the floors and carpets. A good job completed with photos to explain what he had done. I received a receipt and certificate promptly. I recommend this company.
Customer in Greater London Posted on 06/11/2023 , work completed 06/11/2023
The trader replied (on 20/11/2023)
We're thrilled to receive your 5-star rating! Thank you for entrusting us with your chimney cleaning needs.
Fast and professional service
Customer Service
Quality
Value
Tony from Sweepsmart did a great job of cleaning and surveying our chimney. Communication from initial enquiry to job completion was first class. The job itself was completed on time and without any mess or dust in our lounge. Great Job!
Customer in Greater London Posted on 11/11/2023 , work completed 10/11/2023
The trader replied (on 20/11/2023)
We appreciate your fantastic feedback! Ensuring your chimney is clean and safe is our top priority.
Excellent service
Customer Service
Quality
Value
We found SweepSmart to be courteous and thoroughly professional. Chimney was swept with a minimum of fuss and very efficiently.
Customer in Greater London Posted on 11/11/2023 , work completed 10/11/2023
The trader replied (on 20/11/2023)
Thank you for choosing our chimney sweep service! We're thrilled to hear you had a 5-star experience with us.
Efficient clean job.
Customer Service
Quality
Value
The booking system worked well, although i had a to wait a while for an appt i think this often means they are a business in demand, always a good sign. They gave me lots if alerts about when they would arrive arrived when they said they would, did a very tidy job. No nonsense. Really what you should be able to expect but it is still a surprise when a business is like this. Will definitely ise for my regular chimney sweeping
Customer in Hertfordshire Posted on 21/11/2023 , work completed 21/11/2023
The trader replied (on 24/11/2023)
Thank you for the review. We are so happy you were pleased. We look forward to seeing you again.
Sweeping woodburner stove
Customer Service
Quality
Value
Second time I’ve used this firm and if anything I’m more impressed! Firstly getting an appt is very easy and efficient… you are informed all the way they turn up exactly when they say and are polite ( answered my questions very well) stove was swept efficiently and area kept very clean I recommend this company highly
Customer in Greater London Posted on 27/11/2023 , work completed 27/11/2023
The trader replied (on 05/12/2023)
We're delighted to receive your 5-star rating! Keeping your chimney clean and safe is our commitment. Your feedback motivates us to maintain the highest standards in our services.
Excellent service
Customer Service
Quality
Value
The guys were very knowledgeable about all aspects of the fire to the flue liners and were very tidy and profession. Thanks guys Eddie
Customer in Hertfordshire Posted on 08/05/2024 , work completed 08/05/2024
The trader replied (on 07/06/2024)
We're honoured by your 5-star rating on Which? Trusted Traders! Reviews like this inspire us to maintain the highest standards in chimney sweeping. Thank you for choosing SweepSmart!
Great service
Customer Service
Quality
Value
Paul came to clean our chimney today, and assess what work needed doing to install a log burner. Paul was extremely quick and proficient and very willing to give advice on not only the fireplace that was being cleaned but also another fireplace in the house, which was greatly appreciated. Would highly recommend! The price is also very reasonable
Customer in Greater London Posted on 23/03/2024 , work completed 23/03/2024
The trader replied (on 07/06/2024)
Your 5-star review on Which? Trusted Traders means a lot to us! We're dedicated to providing outstanding chimney sweeping services, and we're delighted to have met your expectations.
Very efficient, tidy and knowledgeable
Customer Service
Quality
Value
Tony and his colleague worked very hard to clear 2 chimney flues that were the possible cause of a damp problem. They explained the procedure throughout the process and kept me informed. It was good to see the images from the camera investigation which was very helpful. The work was carried out in a calm and efficient manner and the rooms were left very clean and tidy. I would certainly recommend using this company. Many thanks to all concerned.
Customer in Hertfordshire Posted on 02/02/2024 , work completed 01/02/2024
The trader replied (on 11/02/2024)
Your 5-star review on Which? Trusted Traders made our day! We're committed to delivering top-notch chimney sweeping, and we're grateful for your positive feedback and support.
Blocked chimney
Customer Service
Quality
Value
Outstanding service and consideration from Tony. absolutely nothing was too much trouble and explained what he was doing at every stage. It made sense for him to carry out the additional work (at our request) to fit a chimney guard. Again this work was also completed on the day.
Customer in Greater London Posted on 12/02/2024 , work completed 12/02/2024
The trader replied (on 20/02/2024)
A huge thank you for the 5-star review on Which? Trusted Traders! We're honoured to have earned your trust and thrilled that you're pleased with our chimney sweeping services.
Sweepsmart
Customer Service
Quality
Value
Swept 2 chimneys and advised me re 2 wood stoves. Excellent professional service all done within budget and on time. Photos of inside of flue very helpful. Strategy offered to fix broken baffle. I will definitely keep using this company
Customer in Greater London Posted on 18/10/2024 , work completed 16/10/2024
Excellent service, would recommend
Customer Service
Quality
Value
Service was excellent from beginning to end. Faith in the office kept me updated about the booking and Richard was a very knowledgeable chimney sweep and got the two chimneys swept cleanly and efficiently as well as advising on some questions relating to another chimney. The final report and certificate is also very useful. Will definitely use again.
Customer in Hertfordshire Posted on 19/10/2024 , work completed 18/10/2024
Excellent all round service
Customer Service
Quality
Value
Very quick, reliable and satisfactory service from this company from start to finish. Can highly recommend
Customer in Hertfordshire Posted on 21/08/2024 , work completed 21/08/2024
Great service - very impressed
Customer Service
Quality
Value
Very glad I chose sweepsmart for my chimney. The office team were quick to respond and get me booked in. I received regular reminders about my appointment. Paul was punctual -and very skilled - he knew the issue before he stepped foot in my home. He dealt with the issue professionally and explained I didn’t need a full inspection so the work ended up being less than originally quoted which was an added bonus. He was very tidy and helpful. Couldn’t be happier. Thank you
Customer in Central Bedfordshire Posted on 13/09/2024 , work completed 05/09/2024
Totally Professional, Highly Knowledgeable, Efficient and Friendly
Customer Service
Quality
Value
We appreciate the reminder email to book our annual chimney sweep. Booking was straightforward, helped by the very pleasant operator who organised a visit which suited us. Paul arrived at the beginning of the time slot and rolled out his red carpet, literally, to protect our flooring. We then left Paul to his work…..clean, efficient and thorough. Before leaving, Paul answered some queries I had about occasionally smelling soot in the room on a summer’s morning. He did so in an informed way and offered a sensible solution. He also arranged that he would replace a cracked firebrick on his next visit. Exceptional service…..followed up immediately with an email providing a certificate for use with household insurers.
Customer in Hertfordshire Posted on 05/09/2024 , work completed 04/09/2024
Cleaned Wood burner
Customer Service
Quality
Value
First time using this company, Martin the chimney sweep was helpful and informative, swept our wood burner chimney, it now works like a dream. Very competitively priced. Martin kept me informed with the work carried out, also very tidy and respected property. We would definitely use this company again.
Customer in Hertfordshire Posted on 06/11/2024 , work completed 05/11/2024
Excellent
Customer Service
Quality
Value
Paul was superb. The whole experience from booking, reminders to chimney sweep, was completely professional and customer focused. Delighted with the job, cleanliness, price, advice given, insurance certification and friendly interaction. I will definitely be using Paul next year
Customer in Hertfordshire Posted on 19/11/2024 , work completed 19/11/2024
Very efficient
Customer Service
Quality
Value
I have never needed a 'sweep' before but I am so glad I found this company. It is run very well and though I was not around for the job, my tenant said it was carried out in a very efficient manner. I would not hesitate to recommend. It also seems to be very good value.
Customer in Greater London Posted on 11/02/2025 , work completed 11/02/2025
Great work / Communcation / Friendly
Customer Service
Quality
Value
Excellent work, really efficient, communication was great and arrived early which was my preference. Highly recommend. Tony great bloke
Customer in Greater London Posted on 20/02/2025 , work completed 17/02/2025
Prompt, tidy, efficient and knowledgeable,
Customer Service
Quality
Value
Nothing more to say, he's a great chimney sweep Arrived on time, did the job, sent the invoice promptly:)
Customer in Essex Posted on 17/12/2024 , work completed 16/12/2024
Excellent work and efficient
Customer Service
Quality
Value
SweepSmart contacted me with a discount in June and were polite and efficient. Richard was on time, efficient, and pleasant. He cleared up well. I would highly recommend.
Customer in Hertfordshire Posted on 07/07/2025 , work completed 01/07/2025
Excellent chimney sweeps
Customer Service
Quality
Value
This is the second time we have used them. We have a difficult chimney and they get better results than any previous sweeps. Friendly, clean and efficient service which is competively priced.
Customer in Hertfordshire Posted on 16/07/2025 , work completed 15/07/2025