Excellent from start to finish
I called the company & was impressed with the lady taking all the details for one of our rental properties, she arranged everything perfectly. Our tenant said they were excellent clearing the chimney & the pigeon, everything was left tidy. We were also sent a certificate with the invoice. I without doubt fully recommend this company.
Customer in Greater London
Posted on 14/05/2025
, work completed 13/05/2025
Recommended
Clean Chimney
Very easy to book. Good communication. Arrived on time and covered the floor. Very clean. Just a good all round experience. Would recommend Tony.
Customer in Greater London
Posted on 04/06/2025
, work completed 04/06/2025
Recommended
Service above and beyond, from the first moment of booking through to completion of the job. Great communication, very customer oriented.
As soon as submitting an enquiry on the automated online booking system, I received an acknowledgement followed shortly thereafter by a 'phone call to confirm the booking. I was sent a reminder two days before the visit, then an actual time slot the evening before. Paul and his colleague arrived bang on time, even though I live right in the centre of London and parking is tricky. Both were very respectful of the space -- careful navigating their bulky kit through the house -- and did an extremely tidy job, with helpful explanations of what they were doing throughout. Paul then went above and beyond by sending a camera up the chimney flue to investigate an issue raised by a neighbour, doing a smoke test and climbing onto the roof to check all was in order. He diagnosed the likely issue right away. I could not recommend SweepSmart and the service that its team provides more highly. Superb!
Customer in Greater London
Posted on 23/09/2025
(Reviewer did not use service)
Recommended
Great work - clean and efficient
Arrived when said - did the job cleanly and efficiently and knowledgeable. Great work ! Would def recommend and use again.
Customer in Hertfordshire
Posted on 03/10/2025
, work completed 03/10/2025
Recommended
Chimney sweep
I would recommend this company for annual chimney sweeping .They are always on time , efficient , thorough and very clean . Also send annual reminders
Customer in Central Bedfordshire
Posted on 09/10/2025
, work completed 09/10/2025
Recommended
A Job Well Done
Sweepsmart was recommended to me by a long standing customer. Booking was easy, the sweep arrived within the given timings, with an arrival time text sent. I was having a chimney swept after a very long time. The sweep set up, carried out the task professionally, showed me what had been done and cleared up everything. I was very pleased with all aspects of the job. Cost was appropriate for the task; I paid through their online link. Thank you.
Customer in Greater London
Posted on 03/11/2025
, work completed 03/11/2025
Recommended
Professional and on time
Great service including clear communication around what to expect and prompt arrival with SMS remainders prior to arrival. Was clean and tidy whilst in the house Will definitely use again
Customer in Hertfordshire
Posted on 05/11/2025
, work completed 05/11/2025
Recommended
Friendly and professional service
Very happy from start to finish with excellent communication and very professional service for chimney sweeping service. Would definitely recommend.
Customer in Greater London
Posted on 01/12/2025
, work completed 01/12/2025
Recommended
Chimney Sweep service
The company organise an annual reminder to book a service and the follow up is timely & efficient. Keil updated me on the day regarding his arrival time which always helps to know when workmen are arriving. He swept the chimney, keeping the room clean & left no mess and gave me an update re chimney condition. Thank you.
Customer in Greater London
Posted on 01/12/2025
, work completed 27/11/2025
Recommended
Would use again and recommend
Mr Sweep was efficient and clean, was a pleasure to have Paul clean & check my chimneys. Would use again and recommend.
Lawrence, Essex
Posted on 27/01/2016
, work completed 27/01/2016
Recommended
Very good service, will use again
Kept me well informed with text updates prior to arrival. Arrived at the agreed time to sweep the flue. Left everything clean and tidy. Took payment on completion of the work, then emailed a receipt + certificate within the hour.
Stephen in Greater London
Posted on 18/02/2022
, work completed 18/02/2022
Recommended
Excellent
A thoroughly efficient, professional and competent service. I'd have no hesitation in recommending them.
Diana, London
Posted on 26/04/2016
, work completed 26/04/2016
Recommended
Prompt, efficient & clean
Excellent work. Reliable & efficient. Clean work. Helpful.
Gillian, Hertfordshire
Posted on 03/04/2017
, work completed 03/04/2017
Recommended
The most attention to detail I’ve ever experienced before having chimney sweep
Punctual, informative, left room clean and tidy. Very pleasant chap. Did job efficiently but thoroughly and advised me how to move forward regarding safety . Couldn’t have been more helpful and I will definately be using these guys in the future. Thank you Keil
Customer in Greater London
Posted on 21/10/2024
, work completed 21/10/2024
Recommended
Fast and effective service
We used SweepSmart to remove old bird nest material, clean the chimney, and fit a bird guard and cap. The work was quick and effective, leaving hardly any trace of the work. Would definitely recommend
Customer in Hertfordshire
Posted on 29/07/2025
, work completed 28/07/2025
Recommended
My Review
Happy Customer
Posted on 07/10/2016
, work completed 07/10/2016
Recommended
My Review
Thorough, clean & helpful.
Sarah, Essex
Posted on 22/09/2016
, work completed 22/09/2016
Recommended
Great service
As always the service from SweepSmart was great. Good communication, punctual and left absolutely no mess! Thank you, and see you next time.
Customer in Hertfordshire
Posted on 17/11/2021
, work completed 17/11/2021
Recommended
Chimney swept and inspection
Really pleased with the way the work was carried out, no mess, and Tony was happy to explain, what he did, and what he found. Great service, from booking, a text reminder, a phone call to explain a delay, and a text to say he was on his way.
Customer in Hertfordshire
Posted on 16/10/2021
, work completed 21/10/2016
Recommended
Chimney sweep review
Arrived on time. Very polite, respectful and friendly. Efficient and professional. Gave good advice about safe use of fire. Will use again.
Customer in Greater London
Posted on 08/01/2024
, work completed 08/01/2024
Recommended
Great work!
We are very pleased with the service that Paul delivered. He arrived promptly and worked efficiently to install a multi-fuel stove and hearth in our home. The quality of the work was outstanding, and he and his helper kept the area clean and tidied up after the work. He was also friendly and knowledgeable -- an added bonus! We would definitely recommend his services.
angela
Posted on 12/07/2016
, work completed 12/07/2016
Recommended
Great work as usual
Professional and thorough service on the chimney as usual along with swift invoicing and photos etc. Took care to keep the room clean.
Customer in Greater London
Posted on 30/03/2023
, work completed 30/03/2023
Recommended
Great Service and Great Team
We booked this chimney sweep service online and it was made so easy for us. The team responded really quickly to our request and carried out a very professional, clean and efficient service today. Paul was great. And the cost was very reasonable. We would definitely use this service again and recommend SweepSmart to others!
Customer in Greater London
Posted on 27/04/2023
, work completed 27/04/2023
Recommended
Excellent Chimney Sweep
I have used Sweepsmart for the last few years and have always been very pleased with the service. They let you know when they are close by and are very thorough in their work, even including photographs of flues in their report. I thoroughly recommend them.
Customer in Greater London
Posted on 25/10/2023
, work completed 25/10/2023
Recommended
Chimney inspection and sweep
Excellent service. From booking through to the polite, professional and clean completion of the job. Will definitely use again
Customer in Hertfordshire
Posted on 09/10/2024
, work completed 09/10/2024
Recommended