SweepSmart

Service was excellent from beginning to end. Faith in the office kept me updated about the booking and Richard was a very knowledgeable chimney sweep and got the two chimneys swept cleanly and efficiently as well as advising on some questions relating to another chimney. The final report and certificate is also very useful. Will definitely use again.

Very quick, reliable and satisfactory service from this company from start to finish. Can highly recommend

Very glad I chose sweepsmart for my chimney. The office team were quick to respond and get me booked in. I received regular reminders about my appointment. Paul was punctual -and very skilled - he knew the issue before he stepped foot in my home. He dealt with the issue professionally and explained I didn’t need a full inspection so the work ended up being less than originally quoted which was an added bonus. He was very tidy and helpful. Couldn’t be happier. Thank you

We appreciate the reminder email to book our annual chimney sweep. Booking was straightforward, helped by the very pleasant operator who organised a visit which suited us. Paul arrived at the beginning of the time slot and rolled out his red carpet, literally, to protect our flooring. We then left Paul to his work…..clean, efficient and thorough. Before leaving, Paul answered some queries I had about occasionally smelling soot in the room on a summer’s morning. He did so in an informed way and offered a sensible solution. He also arranged that he would replace a cracked firebrick on his next visit. Exceptional service…..followed up immediately with an email providing a certificate for use with household insurers.

First time using this company, Martin the chimney sweep was helpful and informative, swept our wood burner chimney, it now works like a dream. Very competitively priced. Martin kept me informed with the work carried out, also very tidy and respected property. We would definitely use this company again.

Paul was superb. The whole experience from booking, reminders to chimney sweep, was completely professional and customer focused. Delighted with the job, cleanliness, price, advice given, insurance certification and friendly interaction. I will definitely be using Paul next year

I have never needed a 'sweep' before but I am so glad I found this company. It is run very well and though I was not around for the job, my tenant said it was carried out in a very efficient manner. I would not hesitate to recommend. It also seems to be very good value.

Excellent work, really efficient, communication was great and arrived early which was my preference. Highly recommend. Tony great bloke

Nothing more to say, he's a great chimney sweep Arrived on time, did the job, sent the invoice promptly:)

SweepSmart contacted me with a discount in June and were polite and efficient. Richard was on time, efficient, and pleasant. He cleared up well. I would highly recommend.

This is the second time we have used them. We have a difficult chimney and they get better results than any previous sweeps. Friendly, clean and efficient service which is competively priced.

I called the company & was impressed with the lady taking all the details for one of our rental properties, she arranged everything perfectly. Our tenant said they were excellent clearing the chimney & the pigeon, everything was left tidy. We were also sent a certificate with the invoice. I without doubt fully recommend this company.

Very easy to book. Good communication. Arrived on time and covered the floor. Very clean. Just a good all round experience. Would recommend Tony.

Sweepsmart was recommended to me by a long standing customer. Booking was easy, the sweep arrived within the given timings, with an arrival time text sent. I was having a chimney swept after a very long time. The sweep set up, carried out the task professionally, showed me what had been done and cleared up everything. I was very pleased with all aspects of the job. Cost was appropriate for the task; I paid through their online link. Thank you.

As soon as submitting an enquiry on the automated online booking system, I received an acknowledgement followed shortly thereafter by a 'phone call to confirm the booking. I was sent a reminder two days before the visit, then an actual time slot the evening before. Paul and his colleague arrived bang on time, even though I live right in the centre of London and parking is tricky. Both were very respectful of the space -- careful navigating their bulky kit through the house -- and did an extremely tidy job, with helpful explanations of what they were doing throughout. Paul then went above and beyond by sending a camera up the chimney flue to investigate an issue raised by a neighbour, doing a smoke test and climbing onto the roof to check all was in order. He diagnosed the likely issue right away. I could not recommend SweepSmart and the service that its team provides more highly. Superb!

Arrived when said - did the job cleanly and efficiently and knowledgeable. Great work ! Would def recommend and use again.

I would recommend this company for annual chimney sweeping .They are always on time , efficient , thorough and very clean . Also send annual reminders

Very happy from start to finish with excellent communication and very professional service for chimney sweeping service. Would definitely recommend.

The company organise an annual reminder to book a service and the follow up is timely & efficient. Keil updated me on the day regarding his arrival time which always helps to know when workmen are arriving. He swept the chimney, keeping the room clean & left no mess and gave me an update re chimney condition. Thank you.

Great service including clear communication around what to expect and prompt arrival with SMS remainders prior to arrival. Was clean and tidy whilst in the house Will definitely use again