Endorsed by Which?

SweepSmart

5.0

676 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
676 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent work and efficient
Customer Service
Quality
Value
SweepSmart contacted me with a discount in June and were polite and efficient. Richard was on time, efficient, and pleasant. He cleared up well. I would highly recommend.
Customer in Hertfordshire Posted on 07/07/2025 , work completed 01/07/2025
Excellent chimney sweeps
Customer Service
Quality
Value
This is the second time we have used them. We have a difficult chimney and they get better results than any previous sweeps. Friendly, clean and efficient service which is competively priced.
Customer in Hertfordshire Posted on 16/07/2025 , work completed 15/07/2025
Excellent from start to finish
Customer Service
Quality
Value
I called the company & was impressed with the lady taking all the details for one of our rental properties, she arranged everything perfectly. Our tenant said they were excellent clearing the chimney & the pigeon, everything was left tidy. We were also sent a certificate with the invoice. I without doubt fully recommend this company.
Customer in Greater London Posted on 14/05/2025 , work completed 13/05/2025
Clean Chimney
Customer Service
Quality
Value
Very easy to book. Good communication. Arrived on time and covered the floor. Very clean. Just a good all round experience. Would recommend Tony.
Customer in Greater London Posted on 04/06/2025 , work completed 04/06/2025
A great job well done.
Customer Service
Quality
Value
Great job, great guys. They were totally professional and thoughtful in the way they conducted themselves in my home. What more can you want.
Customer in Greater London Posted on 17/12/2025 , work completed 17/12/2025
The trader replied (on 29/12/2025)
Thank you for the 5-star review — we’re really pleased you were happy with the chimney sweep.
Service above and beyond, from the first moment of booking through to completion of the job. Great communication, very customer oriented.
As soon as submitting an enquiry on the automated online booking system, I received an acknowledgement followed shortly thereafter by a 'phone call to confirm the booking. I was sent a reminder two days before the visit, then an actual time slot the evening before. Paul and his colleague arrived bang on time, even though I live right in the centre of London and parking is tricky. Both were very respectful of the space -- careful navigating their bulky kit through the house -- and did an extremely tidy job, with helpful explanations of what they were doing throughout. Paul then went above and beyond by sending a camera up the chimney flue to investigate an issue raised by a neighbour, doing a smoke test and climbing onto the roof to check all was in order. He diagnosed the likely issue right away. I could not recommend SweepSmart and the service that its team provides more highly. Superb!
Customer in Greater London Posted on 23/09/2025 (Reviewer did not use service)
A Job Well Done
Customer Service
Quality
Value
Sweepsmart was recommended to me by a long standing customer. Booking was easy, the sweep arrived within the given timings, with an arrival time text sent. I was having a chimney swept after a very long time. The sweep set up, carried out the task professionally, showed me what had been done and cleared up everything. I was very pleased with all aspects of the job. Cost was appropriate for the task; I paid through their online link. Thank you.
Customer in Greater London Posted on 03/11/2025 , work completed 03/11/2025
The trader replied (on 29/12/2025)
We really appreciate the kind words and your support.
Great work - clean and efficient
Customer Service
Quality
Value
Arrived when said - did the job cleanly and efficiently and knowledgeable. Great work ! Would def recommend and use again.
Customer in Hertfordshire Posted on 03/10/2025 , work completed 03/10/2025
Chimney sweep
Customer Service
Quality
Value
I would recommend this company for annual chimney sweeping .They are always on time , efficient , thorough and very clean . Also send annual reminders
Customer in Central Bedfordshire Posted on 09/10/2025 , work completed 09/10/2025
Friendly and professional service
Customer Service
Quality
Value
Very happy from start to finish with excellent communication and very professional service for chimney sweeping service. Would definitely recommend.
Customer in Greater London Posted on 01/12/2025 , work completed 01/12/2025
The trader replied (on 29/12/2025)
Great to hear you were pleased with the work and the service.
Chimney Sweep service
Customer Service
Quality
Value
The company organise an annual reminder to book a service and the follow up is timely & efficient. Keil updated me on the day regarding his arrival time which always helps to know when workmen are arriving. He swept the chimney, keeping the room clean & left no mess and gave me an update re chimney condition. Thank you.
Customer in Greater London Posted on 01/12/2025 , work completed 27/11/2025
The trader replied (on 29/12/2025)
Thanks for trusting us to look after your chimney.
Professional and on time
Customer Service
Quality
Value
Great service including clear communication around what to expect and prompt arrival with SMS remainders prior to arrival. Was clean and tidy whilst in the house Will definitely use again
Customer in Hertfordshire Posted on 05/11/2025 , work completed 05/11/2025
The trader replied (on 29/12/2025)
Thank you for the 5-star review, it’s very much appreciated.