Great work, prompt and no mess. Exactly what was discussed and really quick work.
Excellent work carried out and thoroughly good experience overall. Arrived on time, set up and carried out the work quickly before cleaning up. Easy to settle payment and itemised receipt detailing work carried it and further recommendations received.
Customer in Greater London
Posted on 01/12/2019
, work completed 29/11/2019
Recommended
Top class chimney sweeping
Paul is far and away the best chimney sweep we've ever used. Apart from being very polite, super friendly and doing a perfect job of cleaning our chimney with no mess whatsoever, he also happens to wear the coolest-looking chimney sweeping outfit we've ever seen! See you next year Paul!
Derek
Posted on 12/11/2019
, work completed 12/11/2019
Recommended
Great chimney sweep
Paul attended and I was impressed by the attention to detail - after cleaning the chimney, he also hoovered out the contents of the recessed grate (even removing the ash box and hoovering that). Would use again.
Customer in Hertfordshire
Posted on 17/12/2019
, work completed 17/12/2019
Recommended
Professional service - and advice on 'clean' way of burning logs
Paul is friendly and reliable. I had also asked him for some tips on how we should use our stove. Paul was very helpful. He took the time to go through all the steps, from lighting the stove, to burning the logs in the most efficient way, and what kind of wood best to use. He explained that there is virtually no - or very little - air pollution when you burn the fuel correctly. I will be looking forward to use our stove again this winter, in the happy knowledge that we can do this in an environmentally friendly way.
Customer in Greater London
Posted on 24/08/2020
, work completed 21/08/2020
Recommended
Excellent service
Paul and is colleague arrived when he said they would. Phoned beforehand with an ETA. Laid dust sheets protecting carpet/furniture etc. Worked very efficiently with no mess. Gave good advice on the chimney and fireplace. I happily recommend him.
Customer
Posted on 03/07/2020
, work completed 02/07/2020
Recommended
Highly recommended
Paul and his colleague arrived on time to sweep our chimneys. The work took exactly the amount of time they quoted and they left the place clean. Both were very friendly and we would not hesitate to use them again.
Customer in Greater London
Posted on 07/07/2020
, work completed 07/07/2020
Recommended
Highly Recommended Service
Paul arrived at the agreed time and carried out the chimney inspection/sweep, he did a thoroughly professional and comprehensive job, he was polite and informative and left my home free of any mess, which given the nature of the job was pretty impressive. I would have no hesitation in recommending Paul.
Customer in Greater London
Posted on 15/01/2021
, work completed 13/01/2021
Recommended
Excellent Service
A very efficient and thorough service from booking through to completion of the work and at a very reasonable cost. We were particularly impressed by the safety precautions requested of us in advance bearing in mind COVID and the distancing kept by Paul when carrying out the work. Would definitely ask him to do our chimney sweep again (he has done this previously) and be happy to recommend him to our friends and others.
Customer in Hertfordshire
Posted on 22/01/2021
, work completed 22/01/2021
Recommended
Great work, clean and tidy.
Easy to book. Turned up when they said. Took care to cover hallway before walking in. Left everything clean and tidy. No evidence of soot in the room. What more can I say!
Customer in Hertfordshire
Posted on 29/01/2021
, work completed 28/01/2021
Recommended
Recommended chimney sweep
I purchased a house with a log burner in it a year ago. The previous owners recommended Paul on the paperwork they left so it made sense to give him a call. I found Paul very tidy, thorough, with good advice. Very easy to book and communicate with and he was very punctual. Left the fire very tidy and laid down carpet protection. Will definitely be using again.
Customer in Hertfordshire
Posted on 01/11/2021
, work completed 01/11/2021
Recommended
Really good service
Booking was easy. Tony (chimney sweep) turned up on time. He was friendly and his work was professional, clean, tidy, thorough and covid safe. Really happy with the service we got.
Customer in Hertfordshire
Posted on 06/11/2021
, work completed 05/11/2021
Recommended
On time, polite and efficient
Very easy to book, texted to let me know when they were on their way. Polite, efficient and very clean and tidy when working. Took time at the end to offer good unsolicited advice about how we could run the stove more efficiently.
Customer in Greater London
Posted on 31/08/2021
, work completed 31/08/2021
Recommended
Great work
I just had my Chimney cleaned today, excellent job! Not only they were quick and left the flat very clean. They also gave me advice on a couple of issues I had with my wood burner. Highly recommended
Customer in Greater London
Posted on 20/10/2021
, work completed 20/10/2021
Recommended
Helpful & efficient service
SweepSmart gives an efficient & friendly service. Easy to contact; communication very good; kept informed of arrival time. The work was completed without a hitch & everything was left tidy. Will definitely use again.
Customer in Greater London
Posted on 10/11/2021
, work completed 10/11/2021
Recommended
Professional and polite
I have used Paul’s services to sweep my chimney over the last few years and have been really pleased with the service. He’s really friendly and knowledgeable and provides great advice - I was considering capping some disused stacks and he talked through all the issues. You would not know he’s been as he’s really careful at cleaning up and how he moves through the house. Great value for money and superb service. Would not consider using anyone else.
Customer in Greater London
Posted on 23/11/2021
, work completed 22/11/2021
Recommended
Highly recommend.
We had our multi fuel stove serviced by Paul and his team, they were polite, efficient, happy, helpful and professional. They did a lovely job and I would highly recommend them and their service. Thank you!
Customer in Central Bedfordshire
Posted on 29/11/2021
, work completed 29/11/2021
Recommended
Excellent service. Highly recommended.
They came right on time. Texts came to let me know he was on his way. He was very patient and accommodating with my rather complicated situation. I would trust him implicitly with anything to do with chimneys and safety concerns.
Alison in Greater London
Posted on 07/02/2022
, work completed 07/02/2022
Recommended
Super-efficient and friendly.
I was so impressed by our chimney sweep service. From booking the appointment by phone all the way through to completion. They arrived on time and we even had a tracker to see exactly when they'd be here. They made no mess and were easygoing and polite. Highly recommend.
Lucy in Greater London
Posted on 17/03/2022
, work completed 16/03/2022
Recommended
First class service
Tony and his colleague were really friendly and easy to get on with right from the start. They wasted no time in ensuring they protected my home in advance of carrying out a full sweep of the large Georgian Fireplace. They ensured that they could confirm as many safety checks as possible and provided advice and recommendations on improving both safety and insulation of the fireplace. These guys are the best and are a really reasonably priced company too. Will definitely be booking them again for the next sweep.
Jon in Greater London
Posted on 23/03/2022
, work completed 23/03/2022
Recommended
Professional Service with excellent communications
Sweepsmart provided a professional service at all stages of their work from the initial booking to the arrival arrangements and on-site attendance, including advice on safety and fuel types. Absolutely no hesitation in recommending them.
Customer in Greater London
Posted on 20/02/2022
, work completed 19/02/2022
Recommended
Efficient process from point of booking onwards
We were very impressed with the service before Paul arrived. We received reminders leading up to the allocated day, and also not only on the day but a text to say he was on the way, 45 minutes before the appointment. Paul arrived on time, carried out the cleaning/sweep of our wood burning stove flue with no mess whatsoever. Follow up service equally professional, received all paperwork following the completion of the job.
Customer in Greater London
Posted on 01/08/2022
, work completed 01/08/2022
Recommended
Great, efficient work
Another excellent job by SweepSmart sweeping our wood burner chimney. Fast, efficient and polite. Very happy to use these guys again this year and I find it very helpful to receive the annual reminders that the chimney is due it’s sweep.
Customer in Hertfordshire
Posted on 22/07/2022
, work completed 22/07/2022
Recommended
Great service
Just had our 2nd annual chimney sweep by Sweepsmart. Excellent service again. Kept informed of arrival time. Tony was very friendly and did a clean thorough job. Good price too. Will be using again next year. Office staff friendly and helpful too. No hesitation in recommending Sweepsmart
Customer in Greater London
Posted on 10/11/2022
, work completed 10/11/2022
Recommended
Seamless service
We have used SweepSmart for many years, the booking process is modern, efficient and simple to use and the updates and reminders are really helpful. On the day they always arrive on time and do a superb job, obviously immaculately clean and tidy and always able to offer expert advice on your fireplaces whilst there. Thanks again.
Mike in Hertfordshire
Posted on 13/11/2022
, work completed 11/11/2022
Recommended
Great work, quick and friendly
Paul from SweepSmart was very friendly, quick and efficient. I was on a work call at the end of the job, so he left a note and invoice electronically. The company communicated clearly before the appointment, and the job was done smoothly and quickly. I would highly recommend.
Customer in Greater London
Posted on 14/12/2022
, work completed 14/12/2022
Recommended