Endorsed by Which?

SweepSmart

5.0

676 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
676 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great, efficient work
Customer Service
Quality
Value
Another excellent job by SweepSmart sweeping our wood burner chimney. Fast, efficient and polite. Very happy to use these guys again this year and I find it very helpful to receive the annual reminders that the chimney is due it’s sweep.
Customer in Hertfordshire Posted on 22/07/2022 , work completed 22/07/2022
The trader replied (on 19/08/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Highly recommend them!
Customer Service
Quality
Value
From booking in right through to the job itself SweepSmart were professional, efficient and a delight to work with. The room and stove were left impeccably clean. For the job they did I also think they were reasonably priced. Will definitely use them again next year.
Customer in Hertfordshire Posted on 08/09/2022 , work completed 08/09/2022
The trader replied (on 09/09/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Excellent Job
Customer Service
Quality
Value
Finally got around to getting my chimney swept having put it off thinking it would be messy and expensive. I couldn't be more wrong. The booking was done easily on line and the quote given was very reasonable. Adam from SweepSmart arrived on time and quickly put down dust sheets and got to work. When he had finished, not only was the carpet still spotless but I could almost eat my dinner off the grate! Pics taken up the chimney also showed how much soot had been removed. I feel much safer now in putting on the fire - with rising gas prices I think I will be using it much more this winter. Many thanks to Adam and SweepSmart.
Customer in Greater London Posted on 12/09/2022 , work completed 12/09/2022
The trader replied (on 13/09/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Neat and tidy work, professional and polite
Customer Service
Quality
Value
Very pleased with the service provided by Paul. We recently moved into a new property, and needed to assess the state of the flues. He worked methodically, swiftly and tidily to test the flue with a camera, and swept the chimney for us. Highly recommended.
Customer in Greater London Posted on 10/01/2020 , work completed 10/01/2020
The trader replied (on 23/02/2020)
Thank you, your safety is our main concern. We are so happy we were able to help and give you the peace of mind to use your chimneys.
Excellent service
Customer Service
Quality
Value
Excellent service throughout. Email reminders about the appointment and a text to tell me when to expect Paul and his colleague on the day. Chimney was swept very promptly and everything left clean and tidy. Wouldn't hesitate to recommend to anyone needing this service. Price was unbeatable too.
Customer in Greater London Posted on 22/11/2019 , work completed 21/11/2019
Excellent service
Customer Service
Quality
Value
Paul and his colleague arrived on time and provided an efficient, clean and professional service.
Customer in Hertfordshire Posted on 25/11/2019 , work completed 25/11/2019
Great work, prompt and no mess. Exactly what was discussed and really quick work.
Customer Service
Quality
Value
Excellent work carried out and thoroughly good experience overall. Arrived on time, set up and carried out the work quickly before cleaning up. Easy to settle payment and itemised receipt detailing work carried it and further recommendations received.
Customer in Greater London Posted on 01/12/2019 , work completed 29/11/2019
Satisfaction
Customer Service
Quality
Value
They came (on time), they saw (same as they did three years ago) they swept and they left very very cleanly. Difficult to say how anything at all could be better.
Customer in Greater London Posted on 17/02/2020 , work completed 17/02/2020
The trader replied (on 23/02/2020)
Thank you for having us back, we look forward to seeing you again.
Great chimney sweep
Customer Service
Quality
Value
Paul attended and I was impressed by the attention to detail - after cleaning the chimney, he also hoovered out the contents of the recessed grate (even removing the ash box and hoovering that). Would use again.
Customer in Hertfordshire Posted on 17/12/2019 , work completed 17/12/2019
The trader replied (on 23/02/2020)
Thank you so much for the feedback we try our best to do as much as we can whilst we are there.
Great service and would recommend
Customer Service
Quality
Value
Found this trader on the web as I needed a chimney swept at one of my properties. Sweepsmart arrived on time, communication was great before and on arrival and I was kept fully informed. Did a great and thorough job and couldn't fault on any level- top notch service and would highly recommend for your chimney sweeping. On departure was given sound advice on maintaining the chimney going ahead and have rebooked for my other property in Central London which was a gas fire installed. Received invoice & chimney certificate by return - excellent.
Customer in Greater London Posted on 20/05/2020 , work completed 19/05/2020
Chimney sweep on log burner
Customer Service
Quality
Value
Excellent service and prompt arrival. Kept the place very clean and tidy. Did exactly what we required, wouldn’t hesitate to use their service again.
Ben Posted on 19/02/2020 , work completed 19/02/2020
The trader replied (on 23/02/2020)
Hi Ben, Thank you so much for taking the time to leave feedback, we really appreciate it
Chimney Sweep
Customer Service
Quality
Value
Paul was excellent, arrived on time, protective mats from door to stove. Completed within the time stated and very informative on how best to reduce soot build up. Free temperature gauge. Would definitely recommend.
Customer in Greater London Posted on 11/03/2020 , work completed 11/03/2020
Fantastic service
Customer Service
Quality
Value
The appointment was easy to make and I was given full instructions on COVID precautions. Paul sent a text to let me know he was on his way. He arrived at the time expected and then completed the chimney sweep efficiently, making sure he protected my carpets from soot damage. He cleared up and then emailed me the invoice and certificate. I would have no problem recommending him.
Fran, Greater London Posted on 04/12/2020 , work completed 04/12/2020
Chimney sweep
Customer Service
Quality
Value
Paul was efficient and professional. All necessary Covid precautions were taken. The room was left beautifully clean. I shall certainly recommend and use again.
Customer in Essex Posted on 31/10/2020 , work completed 28/10/2020
Excellent service
Customer Service
Quality
Value
I can only confirm what previous reviewers wrote. Good communication from the first contact, arrived on time, courteous and clean service, all positive. Will use again.
Customer in Greater London Posted on 23/12/2020 , work completed 23/12/2020
Best chimney sweep ever!
Customer Service
Quality
Value
Best ever - I use him every year. He’s friendly, efficient, very reasonably priced, always on time. I can’t praise him enough. No mess at all - he leaves my fireplace cleaner than he found it. Don’t forget to look at the brush coming out of your chimney for a year’s good luck!
Customer in Greater London Posted on 04/11/2020 , work completed 03/11/2020
Chimney Sweeping by Sweepsmart
Customer Service
Quality
Value
Very punctual and reliable service. Work carried out to a very high professional standard. Home left immaculately clean and dust free. Would not use any one else.
Customer in Greater London Posted on 05/11/2020 , work completed 05/11/2020
Excellent Service
Customer Service
Quality
Value
I would definitely recommend this company. Paul was on time ( text to let us know on the way 15 minutes before) . He completed the job efficiently and the house was left immaculate. He also gave some helpful advice regarding the condition of one of our chimneys. We would definitely use this company again.
Customer in Greater London Posted on 08/11/2020 , work completed 07/11/2020
Thanks for the excellent work!
Customer Service
Quality
Value
Paul was punctual and left everything in a super clean state. He also took the time out to show me the operation of my burner and was happy to talk through any questions I had. Would highly recommend!
Customer in Greater London Posted on 15/10/2020 , work completed 15/10/2020
Chimney sweep
Customer Service
Quality
Value
Excellent service. Punctual, professional, friendly , knowledgeable, informative and adhered to covid-19 guidelines, Thank you. Put dust sheets down, left the room as he got it, so no cleaning up👍. Received invoice and certificate by email very promptly. This in the second year I have used this company, they sent me an email to remind me the chimney was due to be swept, very grateful for this. I will certainly continue to use this company in years to come and will recommend to my friends. Thanks again.
Customer in Greater London Posted on 17/10/2020 , work completed 14/10/2020
Excellent service. Highly recommended.
Customer Service
Quality
Value
They came right on time. Texts came to let me know he was on his way. He was very patient and accommodating with my rather complicated situation. I would trust him implicitly with anything to do with chimneys and safety concerns.
Alison in Greater London Posted on 07/02/2022 , work completed 07/02/2022
The trader replied (on 10/02/2022)
Many thanks for your review Alison, we are pleased to hear you are happy with our service.
Super-efficient and friendly.
Customer Service
Quality
Value
I was so impressed by our chimney sweep service. From booking the appointment by phone all the way through to completion. They arrived on time and we even had a tracker to see exactly when they'd be here. They made no mess and were easygoing and polite. Highly recommend.
Lucy in Greater London Posted on 17/03/2022 , work completed 16/03/2022
The trader replied (on 21/03/2022)
Thank you for your lovely review, we are pleased to hear you are happy with our service.
First class service
Customer Service
Quality
Value
Tony and his colleague were really friendly and easy to get on with right from the start. They wasted no time in ensuring they protected my home in advance of carrying out a full sweep of the large Georgian Fireplace. They ensured that they could confirm as many safety checks as possible and provided advice and recommendations on improving both safety and insulation of the fireplace. These guys are the best and are a really reasonably priced company too. Will definitely be booking them again for the next sweep.
Jon in Greater London Posted on 23/03/2022 , work completed 23/03/2022
The trader replied (on 09/05/2022)
Thank you for your lovely feedback :)
Professional Service with excellent communications
Customer Service
Quality
Value
Sweepsmart provided a professional service at all stages of their work from the initial booking to the arrival arrangements and on-site attendance, including advice on safety and fuel types. Absolutely no hesitation in recommending them.
Customer in Greater London Posted on 20/02/2022 , work completed 19/02/2022
The trader replied (on 24/02/2022)
Thank you for your review, we hope to work with you again soon.
Great service
Customer Service
Quality
Value
Just had our 2nd annual chimney sweep by Sweepsmart. Excellent service again. Kept informed of arrival time. Tony was very friendly and did a clean thorough job. Good price too. Will be using again next year. Office staff friendly and helpful too. No hesitation in recommending Sweepsmart
Customer in Greater London Posted on 10/11/2022 , work completed 10/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.