Brilliant service!
Paul from Sweepsmart swept our chimney. It was easy to book an appointment using the online booking form and I was sent confirmation and reminder emails and texts. He was prompt and fast. The job was completed quickly with no mess. I would highly recommend using Sweepsmart.
Customer in Greater London
Posted on 26/10/2022
, work completed 25/10/2022
Recommended
Great honest service
Had our chimney swept this morning by Adam. We’ve recently moved into a new house which was left in a not so great state. Originally booked a standard chimney clean but there was a nest found. Adam was very honest about what the costs etc would be to have the nest removed and continue with the work which I was happy to do due to having been given all the information there and then. All round great service and will be using sweep smarts services again in the future.
Customer in Hertfordshire
Posted on 01/11/2022
, work completed 01/11/2022
Recommended
Great work
Adam carried out a thorough chimney sweep very professionally and in a polite and calm fashion. He took the time to answer all sorts of questions that I had about my chimney, and was very helpful. I would highly recommend Adam and Chimney Sweep services.
Customer in Greater London
Posted on 23/11/2022
, work completed 10/11/2022
Recommended
5 star service
This is the second time we have used SweepSmart. They always arrive within the timeframe they say and are very courteous. The chimney sweep is very thorough, as we didn't have any issues over the last year and I imagine it will be the same again. They are also very clean. No mess at all. I am very happy and will definitely use them again and recommend them.
Customer in Greater London
Posted on 25/11/2022
, work completed 24/11/2022
Recommended
Very professional and friendly service
From booking the service to completion the service was excellent. Tony arrived promptly and took great care to enjoy and clean and tidy service Everything was perfect thankyou
Customer in Hertfordshire
Posted on 01/12/2022
, work completed 01/12/2022
Recommended
Highly recommend them!
From booking in right through to the job itself SweepSmart were professional, efficient and a delight to work with. The room and stove were left impeccably clean. For the job they did I also think they were reasonably priced. Will definitely use them again next year.
Customer in Hertfordshire
Posted on 08/09/2022
, work completed 08/09/2022
Recommended
Excellent Job
Finally got around to getting my chimney swept having put it off thinking it would be messy and expensive. I couldn't be more wrong. The booking was done easily on line and the quote given was very reasonable. Adam from SweepSmart arrived on time and quickly put down dust sheets and got to work. When he had finished, not only was the carpet still spotless but I could almost eat my dinner off the grate! Pics taken up the chimney also showed how much soot had been removed. I feel much safer now in putting on the fire - with rising gas prices I think I will be using it much more this winter. Many thanks to Adam and SweepSmart.
Customer in Greater London
Posted on 12/09/2022
, work completed 12/09/2022
Recommended
Excellent service
We needed our chimney sweeping for the first time and chose SweepSmart because of their excellent reviews. We were not disappointed. From the first point of contact, everything has been professional, efficient and friendly. Adam arrived when he said he would, having both emailed and texted before the appointment in plenty of time for me to arrange work. He used lots of groundsheets to protect my floors and furniture but made no mess whatsoever. I now have a certificate and before and after photos. Not only was the chimney swept, but my Carbon Monoxide alarm was checked and the smoke draw was tested. A really excellent, modern service which I will be using again next year and beyond. Thank you - I highly recommend.
Customer in Hertfordshire
Posted on 02/05/2023
, work completed 02/05/2023
Recommended
Brilliant reliable professional service
We have been regular customers of this fantastic company for a few years. All staff are friendly, knowledgeable and very competent. They are extremely tidy and polite. Can’t recommend them highly enough. Their charges are very competitive for such a professional service. They provide a safety certificate on completion. Very satisfied customer.
Barbara in Central Bedfordshire
Posted on 02/03/2023
, work completed 02/03/2023
Recommended
Fantastic service
Fantastic service. Faith was so efficient at responding to my email inquiry about booking a sweep. Excellent communication. Adam arrived on time, explained what he would do, super clean and tidy work. Would highly recommend.
Jane in Hertfordshire
Posted on 08/02/2023
, work completed 08/02/2023
Recommended
Very pleased with service
I was very happy with the service; the time of arrival was prompt; the work carried out efficiently; the young man pleasant and friendly
Customer in Greater London
Posted on 26/01/2023
, work completed 26/01/2023
Recommended
Great chimney sweep service
My first (but not last) time using Sweepsmart. Really impressed. More than happy to recommend them. Good website (clear information). Really quick to respond to my email enquiries (thank you to Faith) and to book a convenient date and time for the sweep/cctv service. It was helpful to be given a 2 hour slot and, on the day, to the be able to track arrival. Tony arrived on time, was friendly and courteous and carried out the sweep service/cctv inspection quietly and efficiently. Dealt with a couple of minor issues and gave helpful advice. Payment straightforward and certificate emailed straightaway. All sorted.
Customer in Greater London
Posted on 19/09/2023
, work completed 19/09/2023
Recommended
Efficient, trustworthy service
This is the third occasion we have used Sweepsmart. Adam arrived promptly, having given us advance notice by email and text. He took care to protect the floors and worked very tidily. It's definitely not the old fashioned service I remember from my youth when every surface ended up covered in soot! The process means the room is protected from the soot, and our woodburning stove was left spotless. Adam showed me pictures of the flue and chimney liner so I could see its overall condition. He was happy to recommend the chimney be swept every two years, given its current usage and condition. I am very happy with the service given by Adam and Sweepsmart, and I am sure I will be asking them back for a fourth visit in two years' time.
Customer in Greater London
Posted on 04/05/2023
, work completed 04/05/2023
Recommended
Excellent work!
We had Tony from Sweepsmart in today. He swept our chimney and installed chimney caps. Incredibly professional, super quick and diligent, polite and, to top it off, cleaned up everything afterwards. Also have to say that their response time was phenomenal: emailed them and got a reply almost immediately and they came out just a few days later. Highly recommend!
Customer in Greater London
Posted on 08/05/2023
, work completed 08/05/2023
Recommended
Good job done
The second time Paul came. He is so helpful and again we had excellent service. This time he replaced the glass and gave good advice. Thank you.
Customer in Hertfordshire
Posted on 12/05/2023
, work completed 05/04/2023
Recommended
Very reliable company
I've been with SweepSmart for a few years now and I have never been disappointed with their service. The team is very professional starting from the receptionist who makes sure all is running smoothly. Adam who came over today was very professional. He prepared his work place carefully making sure all our belonging are treated with care. He explained everything to me. And I was able to see before and after pic of his work which is something new Adam left the place very tidy. I also have been emailed the certificate.
Customer in Hertfordshire
Posted on 20/06/2023
, work completed 20/06/2023
Recommended
Excellent Service
I always use Sweepsmart for my Annual Chimney Sweep and can highly recommend the Company. I was sent Texts advising of the time of arrival and follow up Texts when He was on his way. Tony did an amazing job and was very clean and efficient. Would definitely recommend the Company
Customer in Greater London
Posted on 19/08/2023
, work completed 16/08/2023
Recommended
SweepSmart chimney sweep
excellent communication before and after; professional and courteous service whilst chimney sweep at our home; highly recommend
Customer in Central Bedfordshire
Posted on 09/11/2023
, work completed 07/11/2023
Recommended
Chimney sweep and stove service
Sweepsmart were excellent throughout the process. From the initial contact they were friendly and efficient, arriving when they said and doing an excellent job. The follow on service has made my solid fuel burner work just as well as when it was newly installed. I will definitely use Sweepsmart for my annual chimney clean and will have no hesitation recommending them to friends.
Customer in Hertfordshire
Posted on 18/01/2024
, work completed 16/01/2024
Recommended
Great company
The man came done a fabulous job he was a very tidy worker. Also he was smart polite and respectful of my home gave me advice about my fire wet nice man and I will be using them each year. Thank you for a great job 👏🏽
Customer in Greater London
Posted on 20/01/2024
, work completed 12/01/2024
Recommended
Very efficient, professional and clean
Excellent job, good communications, Adam was courteous, careful and efficient. Do not waste time looking elsewhere.
Customer in Greater London
Posted on 22/01/2024
, work completed 22/01/2024
Recommended
Highly Recommended
Very professional service, quick, clean and helpful. Booking was easy and convenient. Would highly recommend.
Customer in Greater London
Posted on 30/01/2024
, work completed 30/01/2024
Recommended
Great service
Very fast and quick service will be using them from now on . Adam explained some things we didn't know about many thanks
Customer in Hertfordshire
Posted on 30/10/2023
, work completed 30/10/2023
Recommended
Exceptional Service
I was impressed with all communication leading up to the appointment, which I needed to reschedule three times and then today I was even more impressed by Tony’s professionalism, knowledgeability, and patience with a difficult chimney and a clueless client! He left everything cleaner than when he arrived and I will definitely be recommending this company to friends and neighbours
Customer in Greater London
Posted on 30/09/2023
, work completed 30/09/2023
Recommended
Great service
Chimney sweep service for my wood burning stove. They managed to book me in fairly quickly. Very convenient service, they send instructions on how to prepare, what to expect and a reminder of the appointment. You can even track how far away your chimney sweep is prior to your slot. Payment took about 2 secs online. Adam worked very quickly and efficiently and gave us loads of advice on our stove which has been overheating. I’ll surely be using them next year and would recommend them to anyone who’s looking for a reliable and affordable service.
(your username)
Posted on 21/11/2023
, work completed 20/11/2023
Recommended