Endorsed by Which?

SweepSmart

5.0

660 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
660 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent Service
Customer Service
Quality
Value
We have used SweepSmart for three years and once again Paul has provided an excellent service. The team are punctual, professional and always leave the room spotless. Highly recommended.
Customer in Greater London Posted on 23/11/2021 , work completed 23/11/2021
Excellent Service
Customer Service
Quality
Value
This is the first time I have used this company and I was very impressed with the service provided. I received reminder emails of the appointment and was kept informed by text of the estimated arrival time of the Sweep (Tony) on the day. I requested a CCTV inspection of the flue in addition to the chimney being swept and both were carried out professionally, thoroughly and to a high standard. The room was left absolutely clean. I consider their charge for the work that was carried out to be very reasonable. I will definitely be using SweepSmart in the future.
Customer in Essex Posted on 24/11/2021 , work completed 24/11/2021
Efficient, and professional
Customer Service
Quality
Value
This is the 2nd year we have used Paul and Sweepsmart. Prompt, professional and polite service, I appreciate the text alert to say they are on their way and an ETA - really helpful when you are working at home. Paul was swift and offered useful information to help us get a more effective burn, as well as regarding our CO2 monitor.
Customer in Hertfordshire Posted on 29/11/2021 , work completed 29/11/2021
Friendly and efficient
Customer Service
Quality
Value
Communication before the visit was excellent. Paul was timely, friendly and knowledgeable. Highly recommended.
Julia in Hertfordshire Posted on 06/09/2021 , work completed 06/09/2021
Superb Service.
Customer Service
Quality
Value
Sweepsmart has once again done a superb job doing our yearly sweep of the chimney and checking over of our log burner- this year we also needed the door rope replaced, which Paul did for us even though we hadn’t booked that specific job in. I don’t and wouldn’t use anyone else and highly recommend Sweepsmart. Paul fitted our log burner 3 years ago and comes every year to sweep and make sure it’s good to go and safe to use for the winter months ahead. Superb service, prompt, clean, friendly, value for money and hassle free and Paul is a great guy who is a pleasure to have in your home. Thanks Paul- see you next year.
Angela in Greater London Posted on 16/09/2021 , work completed 16/09/2021
Chimney sweep and CCTV inspection
Customer Service
Quality
Value
Really good and thorough job. Knowledgeable provided helpful advice on what options are available for fire/stove. Would definitely recommend SweepSmart for chimney sweep and inspection.
Customer in Greater London Posted on 14/10/2021 , work completed 14/10/2021
Highly recommended
Customer Service
Quality
Value
Efficient, friendly service from start to finish. Before and after information about the visit was very good. Would highly recommend.
Customer in Central Bedfordshire Posted on 30/09/2021 , work completed 30/09/2021
Sweepsmart Chimney Sweep
Customer Service
Quality
Value
A very prompt and efficient service. Room left in an immaculate condition. Nice to know the work has been professionally carried out. Would not use anyone else for chimney sweeping.
Customer in Greater London Posted on 04/11/2021 , work completed 04/11/2021
Sweeping chimney.
Customer Service
Quality
Value
Good friendly advice and excellent service. I would highly recommend SweepSmart to others as I was most impressed with his workmanship.
Customer in Hertfordshire Posted on 03/02/2022 , work completed 03/02/2022
The trader replied (on 10/02/2022)
Thank you for your great review.
First Class
Customer Service
Quality
Value
Sweep Smart arrived on time, were clean and tidy and took photographs, external and internal. The chimney is now clean and ready for another winter. I have a safety certificate to show my long term visitor. I shall certainly use Sweep Smart again and recommend the firm to my neighbours.
Customer in Greater London Posted on 15/06/2022 , work completed 14/06/2022
The trader replied (on 19/08/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great service
Customer Service
Quality
Value
Booked Sweepsmart for a new homeowner chimney service and they've been impressive throughout. Friendly customer service who even managed to switch my appointment for an earlier date when I had to rearrange, live tracking to see arrival time on the day, and a very thorough and informative service by Paul, who spent extra time to double check everything was safe. The certificate was sent through the same evening Will definitely be booking in for a sweep with them next year :)
Customer in Greater London Posted on 07/11/2022 , work completed 07/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Nice people. Great job. Good value.
Customer Service
Quality
Value
Once again happy with the friendly customer service, efficiently and effective job and the ease of value payment at home. See you guys next year!
Customer in Greater London Posted on 15/11/2022 , work completed 14/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
2 sweeps and an inspection
Customer Service
Quality
Value
I couldn’t have been happier with the service we had from SweepSmart. Neighbours had warned us that we would have to expect a long wait for an appointment but everything worked smoothly from the discussions with the office right through to payment. There was a problem with one chimney which Tony explained very clearly and we now know what we need to do to solve it. One chimney was very straightforward. The work was done efficiently with no mess left. The last chimney we had asked for an inspection, and we were very much part of the process so we felt completely confident in the findings and recommendation. We will definitely be happy to use SweepSmart again in future.
Customer in Greater London Posted on 22/01/2023 , work completed 18/01/2023
The trader replied (on 09/02/2023)
Thank you for your lovely review, see you again next year.
Fantastic service.
Customer Service
Quality
Value
Communication has been fantastic right from the start when making our appointment through to the chimney sweep arriving with us. Adam was our sweep who was superb. Lovely guy who could not do enough for us, our chimney turned out to be very difficult and it look him a long time, way beyond his day of work. We cannot fault either Adam or the company, we would highly recommend them. Thank you Adam and SweepSmart
Customer in Hertfordshire Posted on 27/09/2022 , work completed 27/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Always excellent service!
Customer Service
Quality
Value
Always excellent service from the Sweepsmart team. Very friendly and professional and efficient. They always leave the place as they find it. Paul fitted my log burning stove originally and I now only use the team when need to have the chimney swept. On this occasion I only booked the day before and Adam fitted me in at such short notice. Much appreciated!
Customer in Greater London Posted on 01/10/2022 , work completed 01/10/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Chimney sweep
Customer Service
Quality
Value
Tony was excellent - friendly, took great care, explained what he was doing and left it all as he found it. Very pleased
Customer in Greater London Posted on 04/10/2022 , work completed 04/10/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Chimney sweep
Customer Service
Quality
Value
Used these guys twice now and received great customer service from start to finish. Very professional and clean service.
Keeley in Greater London Posted on 14/12/2022 , work completed 14/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words Keeley, hope to see you again next year.
Quality Service
Customer Service
Quality
Value
I have used Sweep Smart on quite a few occasions now and they always provide me with a first class quality service from start to finish. Thank you!
Customer in Greater London Posted on 18/12/2022 , work completed 13/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Thorough inspection - clean and tidy
Customer Service
Quality
Value
Excellent service clean and tidy to survey my chimney with a view to changing from gas fire to solid fuel burner. Thorough inspection and report given at the time and written report followed straight afterwards. Used because of excellent reviews - I wasn’t disappointed - thank you.
Wendy in Greater London Posted on 19/12/2022 , work completed 19/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words Wendy, hope to see you again next year.
Routine Service
Customer Service
Quality
Value
Annual service, excellent and efficient with helpful and knowledgeable advice. Will always approach Sweepsmart for future maintenance.
Customer in Hertfordshire Posted on 16/01/2023 , work completed 16/01/2023
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Great service
Customer Service
Quality
Value
Excellent customer service, both when booking the job and while it was being carried out. Highly recommended.
Customer in Greater London Posted on 20/10/2022 , work completed 20/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Speedy, honest and super professional
Customer Service
Quality
Value
All expectations exceeded. I got very honest feedback about what was and wasn't needed. Work was carried out swiftly and my millions of questions answered with good grace! Would highly recommend.
Customer in Greater London Posted on 25/10/2022 , work completed 25/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
SweepSmart
Customer Service
Quality
Value
I have used SweepSmart for a few years to clean our chimneys. They are always prompt and reliable. No mess.
Customer in Greater London Posted on 26/10/2022 , work completed 26/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Excellent service
Customer Service
Quality
Value
Communication excellent. Email and text confirmation when booked 3 months ago plus two reminders and text when they were on the way. Friendly, efficient and clean service. Couldn’t recommend enough.
Customer in Hertfordshire Posted on 02/06/2023 , work completed 02/06/2023
The trader replied (on 14/07/2023)
Your kind words are greatly appreciated. We work hard to ensure every customer has a positive experience, and your feedback lets us know we're on the right track.
Friendly and efficient service
Customer Service
Quality
Value
Thanks to Tony for great service this morning. Pleasure to see you and thanks for all the great advice.
Customer in Greater London Posted on 12/04/2023 , work completed 12/04/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review.