Timely and efficient
Good experience. Was easy to book appointment arrived exactly when booked, did work, was helpful with advice. Provided email certificates which is far more helpful for retaining than paper copies. Will be using again.
Customer in Greater London
Posted on 20/08/2023
, work completed 19/08/2023
Recommended
Excellent Service
Tony arrived on time and done a superb job of sweeping my chimney and repairing my stove. He explained everything that he was doing and taught me several things about my stove that I didn't know. Thank you. He was very professional and left the fireplace and hearth spotless. Look forward to seeing you next year!
Customer in Hertfordshire
Posted on 23/06/2023
, work completed 23/06/2023
Recommended
Swift, silent, careful and helpful.
Sweepsmart swept two chimneys in our residential house. Their administration was very efficient. They came exactly as planned and the work took no longer than promised. They explained what they were doing, described the one or two difficulties that presented themselves and how they dealt with them.They were very unobtrusive and left no trace of their presence behind them. Very pleasant to deal with.
Customer in Greater London
Posted on 13/05/2024
, work completed 13/05/2024
Recommended
Professional and tidy
Great service, straightforward, punctual and executed with minimum fuss or disturbance, I am happy to recommend them.
Customer in Greater London
Posted on 02/12/2024
, work completed 02/12/2024
Recommended
Brilliant servive
Hassle free, left the house in perfect condition and very good value. All sorted from initial query in two days. Thank you.
Customer in Greater London
Posted on 07/01/2025
, work completed 07/01/2025
Recommended
Excellent service - very happy
Had the chimney swept for our log burner. We were kept updated about time of arrival which was on time and as advised. Very happy with the service, from the carpet rolls laid from the front door to the chimney, to prevent marking our flooring, and the friendliness of the man who carried out the inspection and cleaned the chimney. Gave advice and reassurance throughout, and kept me updated on what was happening. Photos & certificates arrived via email promptly after the visit. Would definitely recommend and will be using again next year.
Customer in Essex
Posted on 13/11/2024
, work completed 13/11/2024
Recommended
Chimney swept
Had the chimney swept to ensure able to continue to safely use of our open fire. Making a booking was very smooth, then I was kept updated about time of arrival which was on time and as advised. Excellent service, care taken to ensure no soot/mess anywhere, friendly approach to carrying out the inspection and cleaning of the chimney. Photos & certificates arrived via email promptly after the visit. The service provided was excellent and competitively priced. I would have no hesitation in recommending SweepSmart .
Customer in Greater London
Posted on 15/11/2024
, work completed 11/11/2024
Recommended
A*** Best all round,from service to care
Wow, is all I can say to these sweeps, from ease of booking them Price was cheapest around, care of my home was outstanding from opening the door and Paul the sweep laying mats down to cover my carpet not just by the fire but throughout, my chimney has NEVER been swept like Paul swept it, and inspected it, even booked another colleague to fit another part I needed. In fact my chimney I would say. is the best it has ever looked , WILL DEFINITELY USE AGAIN, and cannot recommend them highly enough. YOU CAN'T GO WRONG WITH THESE SWEEPS
Customer in Greater London
Posted on 17/11/2024
, work completed 16/11/2024
Recommended
Excellent service, would highly recommend
SweepSmart's service was excellent. I had a new homeowner inspection which was extremely helpful, efficient and thorough. The chimney was thoroughly swept and cleaned and Tony was very informative and helpful in answering any questions I had about the chimney and how to light the fire for the first time. Great communication both ahead of the visit and afterwards with the photos and documentation. I would highly recommend and will be using SweepSmart's services again.
Customer in Greater London
Posted on 16/12/2024
, work completed 12/12/2024
Recommended
Super fast, efficient, tidy
Arrived on time, sorted it all out super fast, cleaned up after, and were gone like magical chimney sweep fairies... perfect, thanks!
Customer in Essex
Posted on 20/12/2024
, work completed 20/12/2024
Recommended
First time user and very happy!
I am new to having a fireplace and from my first contact the staff were friendly, helpful and informative. Good competitive rates, easy booking, helpful text and email reminders explaining how to prepare for the inspection. On the day, Tony was professional, efficient, tidy and was able to advise me on the equipment, maintenance and safety measures for using the fireplace we now know is functional and ready to use. Thank you, Tony, for this good news!
Customer in Greater London
Posted on 05/02/2025
, work completed 04/02/2025
Recommended
Excellent service
Excellent service was provided by Kiel. Good communication respected my property very professional. I would definitely recommend smart sweep. Well pleased with service.
Customer in
Posted on 21/01/2025
, work completed 20/01/2025
Recommended
chimney at the back room to be swept clean. Work was carried out efficiently and within the agreed budget
The whole experience was smooth and professional. Booking, advising arrival time, punctuality of arrival, and protecting the room area from any dirt and dust was spot on. The sweeping itself was carried out in good time and accompanied by a certificate and photos of the chimney lining, along with some very helpful advice from Tony. A great all-round job.
Customer in Greater London
Posted on 30/10/2024
(Reviewer did not use service)
Recommended
Fast, effective and efficient service
SweepSmart is a very professional company that carries out chimney sweeping with modern equipment. They always send a reminder and are flexible about booking times. They are in and out of the house within twenty minutes having done a great job. Always very polite and don't get in the way of family life. It might seem like a lot of money but it's worth it for the peace of mind.
Customer in Greater London
Posted on 03/12/2025
, work completed 03/12/2025
Recommended
Efficient, professional and friendly
They managed to get a last minute appointment. Turned up exactly when they said they would, did the job quickly and efficiently and left with no mess!
Customer in Greater London
Posted on 03/11/2025
, work completed 03/11/2025
Recommended
Professional and through with excellent customer service
Professional firm with staff who want to do the right thing. My chimney needed to be cleaned, and I reached out to SweepSmart. They came around promptly to clean the chimney, but identified a bird's nest inside. The environmentally friendly nature of their service meant they would not disturb the nest, as the eggs would still be there. I was amazed that the company follows such great practices, and we rebooked for August as the little eggs would have hatched and the birds would have fled the nest. Tony came along with James, and they cleaned the chimney, left the area very clean, and ensured the birds don’t come back by protecting the chimney with a bird grate. I am very pleased with the service and will only be using them going forward. And prices are very reasonable as well. Highly recommended!!
Customer in Essex
Posted on 21/08/2025
, work completed 21/08/2025
Recommended
Would definitely recommend
Richard came today to sweep our chimney, he helpful and friendly. We asked many questions which he was happy to answer and help us with any worry's about our log burner. The sweeping of the chimney was so quick i was shocked, he made zero mess and was just all round really good! Will definitely recommend and will be calling again for next year’s sweep!
Customer in Essex
Posted on 28/08/2025
, work completed 28/08/2025
Recommended
Very efficient & excellent work
Contacted SweepSmart having never used chimney sweeps before. They were able to organise a time slot within 2 weeks during a busy time of year. SweepSmart are a very professional company sending a reminder 2 days before the scheduled appointment with a text message 15 minutes' before arrival. Keil was very efficient and polite and their use of modern equipment meant Keil had completed the job in next to no time and with absolutely no mess. Would have no problem recommending SweepSmart!
Customer in Greater London
Posted on 12/12/2025
(Reviewer did not use service)
Recommended
Great job, great value
Paul is a friendly, helpful guy who took the time to answer our questions. We came away feeling a lot more knowledgable about how to look after our fireplaces and chimneys! Would definitely recommend and will be calling on his services again.
SianME6
Posted on 06/12/2015
, work completed 06/12/2015
Recommended
Swept away by the great service!
Paul (and his assistant, Dad) did a fantastic job on two chimneys in my house. Having just had one room decorated I was a bit anxious about possible mess but I needn't have worried - dust sheets on the floor, everything moved and put back in its place, and not a bit of dust or mess. They were polite, courteous, punctual (very!) and a pleasure to have in my house for the hour it took them to do the work. Paul also gave me some useful and very practical advice about upkeep and draught excluders for the chimneys too. I would definitely use them again, trusted them and can unconditionally recommend Paul and SweepSmart. Thank you very much.
Site User
Posted on 05/11/2015
, work completed 05/11/2015
Recommended
Excellent - booked again
SweepSmart were prompt and friendly. We've booked them to return in September.
2011-05-01 09:17:05.457
Posted on 01/06/2016
, work completed 01/06/2016
Recommended
Fantastic job
Prompt response. Proactively called back. Fully informed of job and very personable. Cleared up before leaving. Made helpful comments about CO detector etc.
Michael, Hertfordshire
Posted on 07/04/2016
, work completed 07/04/2016
Recommended
Excellent
Arrived promptly, worked with care, explained everything clearly. I would definitely recommend this service.
Helen, London
Posted on 26/09/2016
, work completed 26/09/2016
Recommended
Excellent job
A very professional job. Paul was very courteous, dust sheets being laid down straight away. No mess at all.
Tim, Hertfordshire
Posted on 07/02/2017
, work completed 07/02/2017
Recommended
1st Class Service in every way
Paul and his father are a perfect team. Their work is absolutely 1st class in efficiency, cleanliness and use of time. They arrived at exactly 08.00 and got the job done perfectly. I Highly Recommend this duo.
LBarry
Posted on 11/07/2017
, work completed 11/07/2017
Recommended