Clean sweep
Paul and his colleague arrived on time (let us know their ETA about 30 minutes before) and did a thorough job of sweeping our chimney. There was absolutely no mess or dust to clean up afterwards - a brilliant job. Paul even gave us some very good safety advice about carbon monoxide from burning fuels - which I would never have thought of from a fire place. I will definitely use this service again and thoroughly recommend it. If it's helpful - you can even pay by card. Brilliant service - deserves to be on Which?
Customer in Greater London
Posted on 03/12/2019
, work completed 30/11/2019
Recommended
Great Professional
Emailed Paul a couple of weeks ago for a quote, which came back very quickly which I accepted. Paul and his colleague arrived today on time. The were very professional and had on masks for covid and adhered to the social distancing. The work was carried out quickly and effectively. They laid down sheets etc were needed and left the room clean and tidy. I will be using them again and would recommend the service to all who need them.
Paul in Greater London
Posted on 11/09/2020
, work completed 11/09/2020
Recommended
Chimney sweeping
The job was undertaken very professionally and efficiently. Paul was on time and I can not recommend him highly enough. I will be using him again in a years time to sweep my two chimneys.
Customer in Greater London
Posted on 24/06/2020
, work completed 20/06/2020
Recommended
Excellent job.
An excellent job completed in quick time with the minimum of fuss and no mess. Good advice on chimney health and bird nest management. Couldn’t have done more. Very pleased.
Customer in Hertfordshire
Posted on 21/09/2020
, work completed 21/09/2020
Recommended
Friendly and efficient
Tony arrived on time and fully observed the current covid precautions. I was therefore in another room while the work was carried out so did not observe the cleaning. However, I am satisfied the work was carried out as stated on the certificate and all was left clean and ready to use. I will certainly book them again next year.
Customer in Hertfordshire
Posted on 09/01/2021
, work completed 08/01/2021
Recommended
Paul offers an outstanding service
An exceptionally professional and personable service from initial contact through completion and payment. I've never left a review for any product or service - but this service was truly so outstanding, I felt compelled to leave a review!
Customer in Greater London
Posted on 22/01/2021
, work completed 18/01/2021
Recommended
Friendly and efficient
Great service again this year. Would definitely recommend. Great communication, on time, friendly and efficient.
Customer in Central Bedfordshire
Posted on 15/09/2021
, work completed 15/09/2021
Recommended
Clean, fast, friendly, professional
Excellent service and a friendly guy. Arrived early and within the window given. Laid down floor coverings from the front door to the fireplace, thorough clean with zero mess. Took about 40 minutes, checked CO2 monitor was in place and in the right position. Gave us advice on airflow to burn the fire a little hotter. Certificate arrived by email an hour or so later. Very happy 5 stars.
Customer in Hertfordshire
Posted on 05/11/2021
, work completed 05/11/2021
Recommended
Prompt and Professional Service
I have used SweepSmart for the last few years and have always found them to be reliable and professional with the service they offer. Beginning with the ease of arranging an a date and time for the team to attend, through their website to the helpful reminders and updates (on day of visit) of estimated time of arrival, you are kept informed. The cleaning of my wood burner and chimney was thorough and carried out with care and attention. I am always impressed with the preparations the team put in place to pick up all the ash and any other detritus, as well as preventing any of this from spilling out whilst they go about their work. An important point with a stove located in the living room! After the team has finished all you are left with is a small bag of ash to go into the bin for disposal. Again another good clean with the burner ready for use once more. I will use continue to use SweepSmart and am happy to recommend them to others.
Customer in Greater London
Posted on 06/11/2021
, work completed 01/11/2021
Recommended
A very professional and clean job
Our chimney was cleaned very well (the quality of the fire has improved dramatically) in a short time with no mess left at all. Paul was an efficient and professional chimney sweep completely on top of the job. We are very satisfied as he was the best chimney sweep we had across in thirty years.
Customer in Greater London
Posted on 08/03/2022
, work completed 07/02/2022
Recommended
Great job, very knowledgeable and helpful
Really pleased with our new home chimney inspection and sweep. Gave us helpful tips on how to use our stove. Would definitely recommend.
Customer in London
Posted on 18/02/2022
, work completed 18/02/2022
Recommended
Quality Service
Professional, honest approach to his work and in his interactions with us as new customers. Paul advised regarding care of several old chimneys and swept and inspected the one still in use. He delivered precisely as promised. Communication was clear throughout. Top marks all around.
Customer in Greater London
Posted on 27/11/2021
, work completed 22/11/2021
Recommended
Another great job
As before, Paul did a great job for us. Many things to appreciate: The remainder of the appointment and tips for preparing; the call to keep us updated on his arrival time; the care in preparation- covering carpets etc; the efficient and professional job actually cleaning the chimney; the advice re various safety points; his friendly and courteous manner. We will definitely be booking Paul again and would recommend him to anyone.
Customer in Woolmer Green
Posted on 12/01/2022
, work completed 12/01/2022
Recommended
Great service again
The reminder this year was a bonus having used sweep smart last year they contacted us by email. We were offered a Saturday morning appointment and it was all booked within minutes. Having just had new carpets laid there was no need to worry as Tony covered not just the new carpet but laid down floor coverings from the front door and you wouldn’t have known he’d been. Thorough job and very polite. Documents sent by email. Looking forward to using them again.
Customer in Greater London
Posted on 18/01/2022
, work completed 18/12/2021
Recommended
Excellent Service
Prompt and efficient service. Thorough job by a friendly and careful technician. Recommended. Will be using SweepSmart again next year for sure.
Customer in Hertfordshire
Posted on 18/01/2022
, work completed 18/01/2022
Recommended
Would recommend - great job!
Very clean and tidy, worked well and quickly. Chap was very polite, knowledgeable and friendly. Did a great job and left no mess, put things back as they were. Would definitely recommend. Good text communication beforehand.
Sarah in Hertfordshire
Posted on 18/01/2022
, work completed 18/01/2022
Recommended
Great work, efficiently done.
Great work from the admin side through to the clean up. Friendly and efficient service. I appreciate the reminders of service due, and the commitment to arrive on time, all what excellent service should be.
Katie in Greater London
Posted on 24/03/2022
, work completed 24/03/2022
Recommended
Chimney sweep , inspection of chimney , bird protection
The guys did an excellent job, very efficient and clean & tidy worked really hard and gave me advice on the chimney pots as they were loose and that need cementing definitely recommend this company to friends and family .good work
Customer in Greater London
Posted on 12/04/2022
, work completed 12/04/2022
Recommended
Nice people, good job
Chimney swept. They turned up promptly. The price was as agreed. Very helpful (as they were last time they visited when they cleared a blockage in the chimney). Helpful and pleasant to deal with
Customer in Greater London
Posted on 14/04/2022
, work completed 14/04/2022
Recommended
Excellent work
SweepSmart did a first-rate job of sweeping out our chimney, carrying out a camera inspection and a smoke leakage test. They texted us to let us know when they would arrive, were on time and were efficient, knowledgeable and friendly. The room was left clean without any trace of soot. They gave us helpful advice on how to deal with the smoke leakage, including an illustrated report and a link to a specialist company dealing with this problem. Their administration was well organised and helpful. In summary they did an excellent job for a reasonable price and I have no hesitation in recommending them highly.
Customer in Greater London
Posted on 27/04/2022
, work completed 20/04/2022
Recommended
Definitely happy to recommend
SweepSmart came today and swept our chimney, carrying out a camera inspection and a smoke leakage test. They were on time and patiently answered all our questions about a possible fireplace installation. They used covers for the rug and floor and were careful to leave the room clean without any trace of soot. They sent through the certificate later the same day. Everything was well organised and I am happy to recommend them.
Customer in Greater London
Posted on 16/05/2022
, work completed 16/05/2022
Recommended
SweepSmart service
Excellent service. Provided information on furniture moving in advance, arrived on time, friendly people, took about 30 minutes. Happy to recommend this service.
Customer in Hertfordshire
Posted on 11/08/2022
, work completed 08/08/2022
Recommended
Quick, clean and very efficient
Sweepsmart kept us informed as to when they would arrive. Adam was extremely polite and told us exactly what he was doing. He saved us some money as he did not have to carry out a full clean as he expected to. The work was carried out extremely efficiently and the room was spotlessly clean on completion of the work Would use again and thoroughly recommend.
Kevin in Hertfordshire
Posted on 11/11/2022
, work completed 11/11/2022
Recommended
Efficient, friendly and tidy
SweepSmart were on time, polite, efficient and clean. I had three chimneys swept and not a speck of soot was seen in the house after the sweeping was completed. The bags of removed soot I kept for my garden.
Customer in Greater London
Posted on 15/11/2022
, work completed 22/09/2022
Recommended
Professional work
Adam carried out work (flue swept on multi fuel burner). He was excellent, knowledgeable, very proficient, fully equipped with all the gear including dust sheets etc, even left me the soot for my garden (slug repellent!). Unreservedly recommended.
Richard in Hertfordshire
Posted on 21/10/2022
, work completed 20/10/2022
Recommended