SweepSmart

Excellent service from booking the service to the job being completed. Email received to book time, text message received to let me know arrival time. Friendly COVID safe service, I would 100% recommend already passed on the company details. See you next year.

From booking the appointment through to completion of the job, I have been impressed with the customer service - well informed about arrival times with texts and emails, work carried out under full covid-19 guidelines, and certificates sent promptly after. Everything left clean and tidy after the work was completed. Would totally recommend this service

We had a level 1 chimney inspection as we have a working fireplace that we have never used. It was a great service. Paul arrived on time (with a 30 minute warning prior to arrival) and he left our living room very clean. He was very friendly and offered us lots of advice. Highly recommended!

I have been using this company for the last 5 years and every time I am impressed by how professional they are. The job is always throughly and well done. We feel very safe. Also, was impressed by the great and comprehensive COVID 19 procedures to keep them and us safe. Great service, highly recommend them.

Paul arrived punctually, put down dust sheets from the front door to the chimney (very impressed with this). He did an excellent job, left everything really clean and tidy and also provided advice on a carbon monoxide monitor - we'll definitely get one now. Will certainly use this service again, many thanks.

Excellent service. Very clean and tidy. Would definitely recommend this company. Very polite and helpful

Tony arrived at 7.30am, efficiently got on with the preparation and chimney sweeping and advised us about the need to renew our carbon monoxide monitor in the next couple of years. He was polite and professional, and was careful of Covid-19 safe ways of working. The novelty of the technology taking over all the admin (email confirmation and chimney sweeping certificate, electronic payment and even being able to track where Tony was on his inbound journey) is great too.

First time using this company, Paul was professional, had all the correct equipment and was a clean, tidy worker. Kept me well up to date with texts and emails. Never had an insurance certificate before In 13 years. Well impressed, will be back next year. Dawn Northill, Bedfordshire

Have been using SweepSmart for years now because of their reliability. Paul arrived at the appointed time. Had been notified of his arrival time. Usual efficient and friendly service. Mats and covers down in minutes and a thorough job done with no fuss or bother at a fair price. I can highly recommend this company.

For the second year running SweepSmart cleaned the chimney taking care to cover the floor. Impressed with the care and attention and thorough checks on the chimney and appliance. Would recommend him without hesitation.

Brilliant job yet again - Paul was great at communicating timescales, friendly, helpful and efficient. Highly recommended.

Paul came to do a chimney sweep and was very efficient and did a solid clean job. He even offered up some valuable advice on how to make the most out of my stove.

Turned up on time, got set up and started pretty much straight away. Worked quickly and efficiently. Fire was left sparkling clean as was my room. Chatty and friendly - repaired the cement around the pipe. Great service as always. Highly recommended.

Very professional service. Arrived on time, very clean job and good value. Would highly recommend them.

We’ve used Paul from Sweet Smart for around 5 years now. He is very thorough, totally reliable and completely helpful with any advice. We wouldn’t use anyone else.

This is the first time we have used sweepsmart and we would have no hesitation in recommending them. The communication regarding the appointment was timely, informative and professional. The communication prior to the appointment, as a reminder, was efficient and welcome. Again on the day of the appointment another message was sent to let us know he was on his way. The job was done very professionally and with no mess at all. He also advised us when we should have the chimney re-swept. In addition the glass front of the burner was cleaned and now looks like new! A professional, friendly, efficient and reasonably priced service. We could not fault it in any way.

Had the chimney swept this morning. Excellent service from Paul. Very informative, and very professional. I would highly recommend his services.

Prompt, efficient, friendly and very tidy. Good communication with the office before the visit too. Came recommended by a neighbour and was very pleased with the service.

Very friendly and informative chimney sweeps. Easy to organise with text updates and tracking of when staff would arrive.

Sweep Smart were excellent from start to finish. The booking was straightforward and although I had to wait because they were so busy, they arrived exactly on time at the specified date, were totally professional, carried out the job in a timely manner, were clean and tidy and fantastic in every way. I will wholeheartedly recommend them to anyone who wants to have a chimney swept or have a wood burner installed. First rate service and absolute value for money.

Arrived on time as arranged, a clean and professional service from the dust sheets Adam put down first as he came in. Nothing was too much trouble and Adam gave me some handy tips on maintaining my fire. I am more than happy to recommend Adam and the company he works for.

Paul has swept my chimney for several years now and always delivers a top rate job. Couldn't rate him more highly. Arrives on time, and always leaves the place spotless, what more can I say.

Brillaint company to deal with. Excellent customer support, clear pricing, on-time and text message notfications. Cleaned my chimney, absiulely no mess and super proffesional team. I wish more companies operated like this one 100/100

What a wonderful team Smartsweep are. The online ordering was extremely easy, the communication and reminders by text and email were very useful. Adam arrived on time and was very professional in everything he did, kept me informed as to what he was doing and why. The results were amazing and he left the room absolutely spotless. I will definitely be using them again and passing their details onto anyone that needs a sweep. Adam is a credit to your organisation.

Sweepsmart are excellent. Arrived on time, very professional and comprehensive chimney clean and video inspection. Highly recommended.