SweepSmart

The guys did an excellent job, very efficient and clean & tidy worked really hard and gave me advice on the chimney pots as they were loose and that need cementing definitely recommend this company to friends and family .good work

Chimney swept. They turned up promptly. The price was as agreed. Very helpful (as they were last time they visited when they cleared a blockage in the chimney). Helpful and pleasant to deal with

SweepSmart did a first-rate job of sweeping out our chimney, carrying out a camera inspection and a smoke leakage test. They texted us to let us know when they would arrive, were on time and were efficient, knowledgeable and friendly. The room was left clean without any trace of soot. They gave us helpful advice on how to deal with the smoke leakage, including an illustrated report and a link to a specialist company dealing with this problem. Their administration was well organised and helpful. In summary they did an excellent job for a reasonable price and I have no hesitation in recommending them highly.

SweepSmart came today and swept our chimney, carrying out a camera inspection and a smoke leakage test. They were on time and patiently answered all our questions about a possible fireplace installation. They used covers for the rug and floor and were careful to leave the room clean without any trace of soot. They sent through the certificate later the same day. Everything was well organised and I am happy to recommend them.

Fast clean and efficient. Careful in ensuring no soot enters the room and swept a very tall chimney. A lot of soot but cleaned efficiently and left spotless. Smoke tested and working well. Good advice on Carbon monoxide alarm, where to place and how it responds.

Very impressed with Sweep Smart from start to finish. Customer Service (from booking process to appointment reminders, accurate tracking and arrival time, and post appointment follow-up) was exemplary. Tony and his assistant were friendly and super efficient, and tidied up thoroughly after sweeping flue of my wood burning stove, which they left much cleaner than they found it (glass front was sparkling). Highly recommended.

Only a one week wait for an appointment. Given a 2 hour arrival slot with updates plus tracking information on the day. Adam arrived promptly, was cheerful and kept everything spotlessly clean. Explained clearly what he was doing and provided useful general information about use of wood burners. Very efficiently done. Certificate of Completion provided and able to pay online via a simple link provided. Would definitely recommend and use their services again.

This is the 3rd year we have used Sweepsmart and thoroughly recommend. Whole process is easy - from booking, arrive, service, explanation, documentation and payment. Hassle free experience and they are in and out in not time, no mess at all. Certificate provided immediately. Lots of information provided, very friendly. Highly recommend.

Really pleased with the whole procedure, on phoning for a date for the job to getting the chimney swept. It was a painless procedure and everybody I spoke to was helpful and informative. Kept up to date on arrival time and how the job would be carried out. Keil arrived on time and was polite and friendly. Will definitely be using this company again. Well done.

Really good service from beginning to end. No mess left at all. Easy booking and communication. I have used other services in the past but find Sweep Smart reliable and a pleasure to do business with.

Paul arrived on time and swept our chimney which had not been cleaned for some ten years previously. He explained the process to be undertaken which he then carried out professionally and with the minimum of fuss and disruption. He hoovered up a small amount of debris and left the house clean and tidy after first recommending we purchase a new CO2 monitor/alarm. We were both impressed and pleased with the level of service provided.

Booking the work was dealt with most efficiently. Adam was punctual (having advised that he was on his way); he was friendly and courteous and his communication was superb - he explained things I should have known years ago - and he fully briefed me on what he was doing and about additional work that will make the appliance more efficient. He also gave helpful advice about documentation needed for legal and insurance compliance. All together an excellent service.

Sweepsmart were great about scheduling the appointment and letting us know when timing slipped a bit. The guys who came to the house were super friendly and tried really hard to fix a rather difficult issue with our chimney caused by some building work we had had done.

Using SweepSmart was a great experience. I was regularly updated with the precise timing of the appointment and Tony, from SweepSmart, proved to be conscientious, instructive and efficient. In particular, Tony also provided a comprehensive written report detailing my chimney’s condition on the same day of his visit. This service is of great use. Would strongly recommend SweepSmart.

Our chimney was cleaned very well (the quality of the fire has improved dramatically) in a short time with no mess left at all. Paul was an efficient and professional chimney sweep completely on top of the job. We are very satisfied as he was the best chimney sweep we had across in thirty years.

Really pleased with our new home chimney inspection and sweep. Gave us helpful tips on how to use our stove. Would definitely recommend.

Great work from the admin side through to the clean up. Friendly and efficient service. I appreciate the reminders of service due, and the commitment to arrive on time, all what excellent service should be.

Sweepsmart kept us informed as to when they would arrive. Adam was extremely polite and told us exactly what he was doing. He saved us some money as he did not have to carry out a full clean as he expected to. The work was carried out extremely efficiently and the room was spotlessly clean on completion of the work Would use again and thoroughly recommend.

SweepSmart were on time, polite, efficient and clean. I had three chimneys swept and not a speck of soot was seen in the house after the sweeping was completed. The bags of removed soot I kept for my garden.

Adam carried out work (flue swept on multi fuel burner). He was excellent, knowledgeable, very proficient, fully equipped with all the gear including dust sheets etc, even left me the soot for my garden (slug repellent!). Unreservedly recommended.

Although the outcome wasn't what I wanted the service received from SweepSmart was spot on. Professional, polite, punctual and thorough. I'm very glad I opted for the new home owner check from this company rather than just a chimney sweep from anyone else as I wouldn't have discovered that the flu is potentially dangerous to use without carrying out repairs. They were very helpful and guided me through what options I had going forward. Thank you for the service.

Adam arrived when arranged, was cheery and friendly and set everything up right away to get going. We chatted and he was very knowledgeable about his trade and was even able to make suggestions and recommendations when plied with questions about our log burner and his suggestions for how we might approach heating our home once we'd extended our bottom floor. The sweep itself was quick, clean, and thorough. Adam showed the deposits removed from the chimney and eased our mind that we'd been burning correctly and efficiently through his analysis of the soot which he'd removed. The invoice was sent while he was still in the house which included the GoMCS certificate as well as a link to pay online. Couldn't have asked for a better service. Outstanding.

On time, clean and very professional. Gave good advice on maintenance of the wood burner and the carbon monoxide monitor.

Professional service from my first contact. Very friendly and informative. Tony the chimneysweep was excellent from letting me know he was on his way, keeping everything clean & protected, explaining the results after he’d finished through to advice on fuel and carbon monoxide monitors. I would definitely recommend them.

From the 1st contact to enquire about the cost through to Adam attending has been great. Responses to e mails are prompt and informative. Then booked the day and given a 2 hr window and a reminder and turned up on time. He prepared the site using floor coverings and went to work. We hadn't had the chimney swept for quite a few years and he had to persevere at times but eventually got to see the brush at the top of the chimney. Left it all very clean afterwards so unable to criticise any part of the service. The documents were e mailed through and paid them online later in the day. Happy to recommend them to anyone and would use them again without hesitation.