1st time user
I was recommended to use Paul (Sweepsmart) via our Stove installer. The whole service from booking to the 2 hr window and "on the way" messages i received on the same day. Paul was very friendly and went about the Sweeping of our Chimney in a professional way i can now see why he has a 5 star rating, I wouldn't hesitate to recommend him to future clients.
Customer in Hertfordshire
Posted on 19/06/2020
, work completed 19/06/2020
Recommended
I highly recommend using Sweepsmart. A friendly, efficient & expert service
I highly recommend using Sweepsmart. A friendly, efficient & expert service. This is the second year I have used Sweepsmart. Their sweep turned up within the first twenty minutes of their two hour window and he was clean, helpful and efficient. The service is noisy but no soot or dust has escaped into the room. It was raining this morning and I was pleased to see the sweep used clean dust sheets to ensure the floor stayed clean and dry. I was offered a choice of paying there and then, which I elected to do. The chimney sweep certificate was then sent through promptly straight after the appointment. Very efficient and a pleasure to deal with.
Customer in Greater London
Posted on 02/08/2023
, work completed 02/08/2023
Recommended
Super efficient
Our chimney is very high (tall ceilings in a converted old townhouse) but as usual not an issue. This company is brilliant, clean and efficient and gets the job done with no mess. Been using for several years and will continue to do so as the fire burns so much better and know it's safe after they've been.
Karen in Greater London
Posted on 03/08/2023
, work completed 03/08/2023
Recommended
Courteous and professional
Tony sent a text when on his way and arrived promptly. He placed dustsheets from the front door to the fireplace, and got straight on with the work. Minimal noise and no mess - you almost wouldnât know he had been here. He showed me before and after photos of the inside of the chimney. Very happy with the work. Tony is courteous and professional - highly recommended.
Customer in Essex
Posted on 10/08/2023
, work completed 10/08/2023
Recommended
Excellent, efficient service
Brilliant service provided by Sweepsmart. The technicians were on time, polite and professional. We had our chimney swept and the addition of 1 cap and 1 cowl on the top of our chimney pots. The works were carried out quickly and efficiently. We would not hesitate to recommend this company to anyone.
Customer in Hertfordshire
Posted on 30/06/2023
, work completed 30/06/2023
Recommended
Very professional and good to deal with
Great job, professional from the start, friendly, good communication, punctual, very happy with service.
Customer in Greater London
Posted on 14/07/2023
, work completed 10/07/2023
Recommended
Super professional
Tony from Sweepsmart was great - very efficient, polite and did an excellent job. Would highly recommend this service.
Customer in Greater London
Posted on 02/11/2023
, work completed 02/11/2023
Recommended
Very professional
What a wonderful job they have done made are old looking wood burning stove look and work like it was brand new Very professional and clean working considering the nature of there job highly recommend for all the work they have done so far again many thanks for the work
Customer in Greater London
Posted on 16/12/2023
, work completed 16/12/2023
Recommended
Chimney Sweep and Stove Maintenance
They were extremely helpful, courteous and approachable. Everything was explained clearly and the work was completed on budget. They also made suggestions as to what will need to be done in the future
Customer in Hertfordshire
Posted on 07/10/2024
, work completed 01/10/2024
Recommended
Great Professional and Friendly Service
Have used SweepSmart for quite a few years now and would not change to anyone else. Adam has attended nearly all of them and is exceptionally professional and knowledgeable. I always learn something new about operating my stove to get the best from it. Attention to detail is second to none and you are left confident that the stove is safe and efficient for another year. Many thanks.
Customer in Central Bedfordshire
Posted on 23/09/2024
, work completed 23/09/2024
Recommended
Brilliant service all round
Really excellent service from website which was really user friendly and easy to make an enquiry, prompt communication after enquiry with clear quote and easy to agree a booking. Notified two days before the two hour window, exactly as promised and then the visit was on time, service great and easy to pay via email with photos of the work and certificate. Really first class all round and highly recommend.
Customer in Hertfordshire
Posted on 26/09/2024
, work completed 26/09/2024
Recommended
Fantastic professional service
This Company were fantastic from start to finish. They kept me informed as to when they were coming, gave me a full report of my wood burner, a full receipt. Adam was very polite and I would definitely recommend this Company to all of my friends who have wood burners or open fires.
Customer in Hertfordshire
Posted on 28/03/2023
, work completed 27/03/2023
Recommended
Chimney cleaning and testing
Sweepsmart did us proud. Very professional service all round, from initial contact and customer service to the work being carried out. Clean, efficient and well worth the money. Itâs five stars from me.
Customer in Hertfordshire
Posted on 02/04/2023
, work completed 27/03/2023
Recommended
5* Would highly recommend!
I have used SweepSmart for a number of years. They installed our wood burner about 8 years ago and have serviced and maintained it ever since. The chimney sweeps have all been really efficient and friendly. The booking in process is really easy. Initially they send you a two hour window and then an exact time of arrival on the day. Their annual reminder service is really also very helpful! Would highly recommend Sweepsmart to anyone!
Customer in Greater London
Posted on 02/10/2023
, work completed 02/10/2023
Recommended
Great service
We had our two woodburners checked and cleaned. Paul turned up on time, with a text advising exact time of arrival on the morning, as promised. Communication with the office when booking was really good with prompt, understanding and friendly replies. We would recommend this business and will be using again.
Customer in Hertfordshire
Posted on 28/08/2023
, work completed 28/08/2023
Recommended
Brilliant chimney sweep!
I have previously used SweepSmart and can wholeheartedly recommend them. Thoroughly efficient from booking the appointment to departure. Communication was marvellous and Paul arrived as advised. What's more there was no mess what so ever đ. No hesitation, I highly recommend SweepSmart. đ Thank you!
Customer in Essex
Posted on 05/09/2023
, work completed 02/09/2023
Recommended
Super efficient and a job well done
Really easy to book, with great availability of timings. Communication was clear throughout and guidance on how to prepare / what to expect was really useful. Service was quick and painless and was a great end result. Certificate is great, including photos of the relevant bits. All in all, exactly what we needed and hoped for.
Customer in Buckinghamshire
Posted on 31/01/2024
, work completed 30/01/2024
Recommended
Professional and efficient chimney sweep service
Very professional, efficient, friendly service. Clear what you're booking and prices. Efficient booking system. Then professional and friendly service on the day - very quick and thorough. A company you can trust.
Customer in Greater London
Posted on 13/01/2024
, work completed 12/01/2024
Recommended
Clean and efficient
The process for booking was easy and straightforward. I was kept updated on the day of the sweep of his arrival time so I didnât have to wait around unnecessarily. Adam was knowledgeable and very professional and did a great job. I will be using them for any future work and happy to recommend.
Customer in Hertfordshire
Posted on 15/02/2024
, work completed 14/02/2024
Recommended
Sweep Smart Domestic Chimney Sweep
The company carried out an excellent chimney cleaning service. They arrived as scheduled giving advance warning and set up and packed away equipment with the minimum of fuss. They were careful to keep the room clean and tidy and were thorough in doing the job. Very happy to recommend them.
Customer in Greater London
Posted on 01/07/2024
, work completed 01/07/2024
Recommended
Professional service
Tony came to inspect my chimney and advise about returning my fireplace to use. I was given a day's advance notice of a two hour window in which he would arrive, and then a 15-minute ETA on the day and he arrived on time. He did the inspection within a reasonable time and left the room as clean as he found it. The smoke test machine makes less noise than my hoover. He went through everything he'd found out with me, and then sent me a written report with photos a few hours later the same day. Good service, would recommend.
Customer in Greater London
Posted on 12/06/2024
, work completed 11/06/2024
Recommended
Great chimney sweeps
Weâve been using SweepSmart for a couple of years now and, as well as being excellent and knowledgeable when it comes to sweeping chimneys, lined, unlined, stoves and open fires, theyâre also great at recommending and installing wood burning stoves. Could not be happier with the friendly efficient service and will continue to use and recommend them.
Customer in Hertfordshire
Posted on 19/10/2024
, work completed 16/10/2024
Recommended
Well oiled machine
The whole experience was very smooth and professional. Booking, advising arrival time and protecting the room from any stray soot was spot on. The sweeping itself was carried out in good time and accompanied by photos of the chimney lining, along with some very helpful advice from Adam. A great all-round job.
Customer in Hertfordshire
Posted on 25/10/2024
, work completed 25/10/2024
Recommended
Efficient
Very happy with the service. Easy to book. Kept up to date with the booking and arrival time. Turned up on time. Clean and efficient sweep.
Customer in Greater London
Posted on 26/10/2024
, work completed 25/10/2024
Recommended
A thorough clean & inspection of my wood burner and chimney
Keil arrived on time, was friendly, efficient and did a thorough clean of my wood burner as well as the chimney. All passed inspection, photos supplied, invoice delivered promptly and he left leaving everything tidy. I recommend Sweepsmart.
Customer in Greater London
Posted on 29/11/2024
, work completed 29/11/2024
Recommended