SweepSmart

We have used SweepSmart for many years now and have never been disappointed. Whoever comes to sweep the chimney and test the stove is always very efficient, on time, extremely polite and gives good sound advice as to how we can get the best use out of our stove. We wouldn't hesitate to recommend this company for the excellent value for money service it provides. Even after the visit, we are encouraged to call if there is a problem with the stove or even a query.

We recently moved into a victorian flat, of which the fireplace was boarded up. We booked an appointment with SweepSmart to investigate how viable it'd be to open up the fireplace for use. Adam came and was very mindful in protecting the surrounding areas along with leaving no mess behind. In that visit we got an idea of all possible options in a fair unbiased explanation. We're now keen to book the next steps and get ready for winter!

SweepSmart carried out their task efficiently, expertly and cleared up everything on completion of sweeping chimney. Explained adequately. Polite.

Have used twice now to have chimneys swept and inspected and great each time. Very professional, tidy and skilled. Gave an honest and detailed report. Planning to use to get a wood burner fitted by SweepSmart shortly will add another review when that work is done

Tony came and did an amazing job. Tested the job. Was very polite and very clean. I will use them every year now

From even before arranging my first appointment with SweepSmart I was very impressed at how professional and efficient their system is. Very quick to respond through an online portal as well as following up by text and email. Same high level of communication throughout the entire procedure. Very clear and concise information about what to expect and what would be undertaken. Arrived within the times given, work done quickly and efficiently and everything left neat and clean. Super impressed - would highly recommend!

Tiny is very professional and very prompt to the appointment. Very kind and considerate. The Chimney Sweep work is value for money and will use the services again in future. Very happy for the work done.

Pfrompt arrival following SMS updates on arrival times etc. First class friendly service. Fully informed on procedures and I really appreciated the advice given regarding couple of defects. Clean and tidy work and would use again and recommend to others who have a thatched property.

I'd booked for my regular sweep of the chimney and also to have the empty space behind the fireplace filled with thermal pellets - this was suggested on a previous visit and having received a very reasonable quote for it, I agreed for the work to happen at same time as the sweep. While Tony was doing this, he discovered a hole in the flue that connected to the fireplace in the downstairs flat; this made it a larger job, but I quickly received an amended quote and booked a second appointment for a week later. Tony then returned and filled the hole, fixed the insulation, and also reblacked the grate so the the whole thing looks much smarter than before and well as being safer and wasting less heat.

I have used Sweepsmart for several years now. They were recommended to me by the previous owners. I wouldn't use anyone else now. I have always found them to be very professional, fastidious, clean, friendly, approachable with questions, punctual and reliable. I also appreciate the ease of booking the chimney sweep, communication and invoicing procedure. On this visit we had our yearly sweep. Paul has swept us in the years before, today it was Tony who visited. Both have been great.

SweepSmart Paul and Adam arrived bang on time. Very clear communication as to the ETA. The job was a chimney inspection and fitting of a Cowl. Adam sorted out the Cowl and was on and off the roof in no time. Cowl fitted perfect job. Paul swept the chimney from inside / living room, left it clean / spotless. Paul also explained why the chimney in my property had at the top been narrowed. Discussed lining and was given advice. Top lads.

This was our second year of using Sweepsmart and I highly recommend them. Adam is really knowledgeable, efficient and professional. Communication is great too- we were given a 2 hour time slot when we booked and then another notification when Adam was on his way. Five stars.

Made a phone booking with SweepSmart very easily. Tony arrived promptly and made sure all interior surfaces were protected. Chimney cleaning performed very cleanly. Smoke test carried out to ensure chimney working properly & Carbon Monoxide alarm tested. Altogether a very professional & efficient job.

Professional service without issue. Carried out an efficient, clean and professional sweep of the chimney. Explained the process clearly - very knowledgeable with excellent advise. Will definitely use again.

They first visited in July to sweep the chimney but advised that we needed to fit access panels to do the job safely. Returned in mid august to conduct that remediation work and they were so efficient and careful that it wasn’t obvious that they’ve visited! Kept me advised throughout the work what they were found and were able to reduce the cost a little by taking a slightly different approach. Very professional, courteous and time efficient.

Thank you Paul for doing an amazing job cleaning my chimney today. Paul arrived at the time pre-arranged. He was thorough in his cleaning and highly knowledgeable regarding my stove. The property was left as clean as it was before his arrival. Paul took time to explain efficentcy of my stove and how to get the best out of it. Paul was very polite and approachable to questions I had for him. I will certainly use his services again and would highly recommend him to others. Booking paul was straight forward. The lady I spoke with for the booking put me at ease and made me feel this is a good company to use. Again very friendly. Payment was easy and straight forward. Certificate issued via email. A very good experience. Thank you all that were involved

I have used Sweep Smart for many years and have always been provided with excellent work and very pleasant people doing the job

As always, on time, good price, quick and efficient, we have been using this company for years, highly recommend

Really helpful, super professional, clean and fast. Provided lots of pictures and fixed some lose tiles he identified at no extra cost.

First time of a chimey sweep experience. Preconceived ideas of dirty-faced men dancing and singing on my roof. Reality: friendly, efficient, quick and clean service. I could not believe how easy the whole process was. Will definitely be using SweepSmart again and recommend anyone with a chimney to do the same!

I'm so glad I found Sweep Smart, every year they provide excellent service. Booking is no problem (and thanks for the June discount reminder!). Reminders that they are due and a quick update when they are close by are great. Never leave any mess at all and it's great to have a certificate demonstrating my chimney is safe. All done in less than an hour from start to finish, thanks so much.

Never used this type of service before. From start to finish brilliant customer service. Easy to understand instructions & explanation in person, over the phone & website. Honesty from the sweep re additional work that was not required. That I valued indeed. Would certainly recommend

SweepSmart were first rate start to finish. Very efficient and pleasant member of the team when booking, then reminders and relevant information up to the day itself. Contacted by Tony on the day with ETA, and he arrived dead on time. Tony then swept chimney thoroughly efficiently and cleanly, leaving the room exactly as he had found it. The certificate and paperwork arrived immediately afterwards. Extremely reasonable cost for an excellent job. Highly recommended.

I found the process of booking and subsequent communication with Adam so easy. The quote was less than I expected it to be, so was happy to book in. Adam came today - on time, reminders sent etc... - and was fantastic. I learned so much about what we were doing wrong with our fire (burner, not open) that will be game-changing in how we use it. He cleaned the space thoroughly and was meticulous about keeping his surrounding area clean also. I wouldn't hesitate to recommend.

I am a returning customer to Sweepsmart and am always impressed by their service. They are really efficient in booking and communicating, giving you notice of a two-hour window when they will come. Keil the chimney sweep was friendly and did a very good job without any fuss or mess: the certificate was emailed promptly. I would thoroughly recommend this company.