Endorsed by Which?

SweepSmart

5.0

659 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
659 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Sweep Smart Domestic Chimney Sweep
Customer Service
Quality
Value
The company carried out an excellent chimney cleaning service. They arrived as scheduled giving advance warning and set up and packed away equipment with the minimum of fuss. They were careful to keep the room clean and tidy and were thorough in doing the job. Very happy to recommend them.
Customer in Greater London Posted on 01/07/2024 , work completed 01/07/2024
Professional service
Customer Service
Quality
Value
Tony came to inspect my chimney and advise about returning my fireplace to use. I was given a day's advance notice of a two hour window in which he would arrive, and then a 15-minute ETA on the day and he arrived on time. He did the inspection within a reasonable time and left the room as clean as he found it. The smoke test machine makes less noise than my hoover. He went through everything he'd found out with me, and then sent me a written report with photos a few hours later the same day. Good service, would recommend.
Customer in Greater London Posted on 12/06/2024 , work completed 11/06/2024
Excellent chimney sweep
Customer Service
Quality
Value
Adam and Paul arrived within the appointment window, explained the process as they went along, quickly swept the chimney, vacuumed the soot from the stove with a HEPA filtered vacuum and left the room clean. Explained the baffle had been incorrectly fitted by a previous sweep. Cleaned the glass of the stove and left it superbly clean. Adam demonstrated the draw of the chimney with a smoke bomb with and without door closed and advised how to light the fire for wood. I have no hesitation in recommending them, or using them again next time.
Customer in Hertfordshire Posted on 12/03/2025 , work completed 12/03/2025
Excellent service from Richard at Sweepsmart
Customer Service
Quality
Value
Excellent service from Richard, not only was he super efficient with the chimney sweep and left zero mess. But also gave his time and expertise assessing an existing issue, providing a clear explanation, options and detailing how Smart sweep maybe able to help with out the hard sell. Would definitely recommend.
Customer in Central Bedfordshire Posted on 18/03/2025 , work completed 18/03/2025
Great Service
Customer Service
Quality
Value
Friendly and polite. Explained what he doing as he went. Gave advice and shared knowledge. Was thorough in his work and clean and tidy. Left property as clean as it was found. Very happy with the service. Will definitely use again.
Customer in Hertfordshire Posted on 28/01/2025 , work completed 28/01/2025
Another positive experience with Sweepsmart
Customer Service
Quality
Value
Got an update on arrival time the morning of the visit. Arrived on time, courteous, clean and tidy, managed to fix a little issue with the back plate on my open fire. Recommend this company.
Customer in Essex Posted on 04/02/2025 , work completed 04/02/2025
Chimney sweep
Customer Service
Quality
Value
Excellent work, really efficient and no mess at all , communication was great and arrived when he said he would,I would highly recommend
Customer in Thurrock Posted on 17/02/2025 , work completed 17/02/2025
Professional skilled responsive
Customer Service
Quality
Value
Very pleased with timeliness and professionalism of work: servicing and sorting our stove, including removing it so tiling could occur, and replacing it.
Customer in Greater London Posted on 07/06/2025 , work completed 05/06/2025
Good customer service
Customer Service
Quality
Value
Pros: Summer reminder email and quotation, easy booking the slot, reminders of the visit a few days before, text message on day to confirm time of arrival, arrived on time, work completed efficiently and Richard acted professionally with a pleasant manner, certificate issued on day of work. Altogether, a welcome approach of how to run a small/medium business. Cons: None
Customer in Hertfordshire Posted on 07/07/2025 , work completed 07/07/2025
Best Sweeps Ever
Customer Service
Quality
Value
We have used this company for a few years now. They are always prompt and work very efficiently. No mess or dust was found on completion, and a very competitive price. We would certainly recommend the use of SweepSmart Ltd.
Customer in Greater London Posted on 15/07/2025 , work completed 15/07/2025
Chimney sweep
Customer Service
Quality
Value
Very professional from start to finish. The sweep left the working area clean and tidy. Would recommend this company to any one requiring there services.
Customer in Greater London Posted on 31/07/2025 , work completed 21/07/2025
Highly Recommend
Customer Service
Quality
Value
Sweep Smart is a fantastic company. I have used them for years. Professional, tidy, kind and very polite. I trust them completely. Highly recommend. Five stars!
Customer in Hertfordshire Posted on 29/09/2025 , work completed 29/09/2025
Sweepsmart - excellent as always
Customer Service
Quality
Value
Have used Sweepsmart for our annual chimney sweep for the last white a few years. Always very efficient from start to finish. Booking is easy with responsive office staff, 2-3hour time slots are excellent for helping plan your day. Even better is the text on the day to say when they are on the way. On arrival Paul and co always work hard to ensure minimal mess or disruption. Apart from a sparkly clean stove you wouldn’t even know they’ve been in your home! Sound and friendly advice on the efficiency of the stove, no attempt to upsell to earn extra money (I asked about the broken firebrick and was reassured it was fine rather than pushed to replace it). Competitive rates and, if you wish, you’re able to pay there and then to get it off your to-do list. Oh, and invoicing and certification is provided promptly by email so you have the paperwork needed for insurance etc. Top notch as always and thoroughly recommend.
Customer in Greater London Posted on 03/10/2025 , work completed 03/10/2025
Great work, excellent communication, prompt report
Customer Service
Quality
Value
Keil did an excellent job today. I knew exactly what was going to happen, he attended promptly, and the sweep and inspection were completed efficiently. I received a comprehensive report the same day, which was much appreciated. Would highly recommend.
Customer in Greater London Posted on 10/10/2025 , work completed 10/10/2025
First class chimney sweep
Customer Service
Quality
Value
Delighted with the chimney sweeping service at my home today. Booking was straightforward and I was kept informed by text and phone of when the sweep would arrive. Paul was very professional and polite and provided helpful advice regarding my chimney. The job was done efficiently and effectively, everything being left clean and tidy. Afterwards I received a certificate with photos confirming the work had been carried out properly. First class chimney sweeping service.
Customer in Hertfordshire Posted on 25/11/2025 , work completed 25/11/2025
Quality service and fast
Customer Service
Quality
Value
We asked SweepSmart to sweep the chimney for our open fire and the chimney for a our wood burner. They turned up early within the window identified. They were fast and did a quality job on both chimneys. Both were polite and helpful with any questions we had and left the areas clean and tidy. Really happy with the price and the service provided. Will definitely use again.
Customer in Hertfordshire Posted on 28/10/2025 , work completed 28/10/2025
Great work
Customer Service
Quality
Value
Easy booking, arriving at the time they said they would. Polite, good service with no mess. Fast efficient.
Customer in Hertfordshire Posted on 02/06/2025 , work completed 02/06/2025
Great Service - professional, clean and friendly!
Customer Service
Quality
Value
I had a new homeowner inspection carried out for my fireplace by SweepSmart; including a chimney sweep. The team that attended (Paul and Mason) were very professional and friendly. They arrived promptly and as scheduled. The inspection was carried out in a very clean and tidy manner; and Paul gave great advice on the use of the fireplace with a demo. The booking process was quick and easy; and payment can be made easily by card after the job. Great service and very happy. Looking forward to making use of the fireplace this winter. Will definitely book the next chimney sweep with SweepSmart when due and would recommend them to others. Thanks again!
Customer in Greater London Posted on 07/11/2025 , work completed 07/11/2025
Excellent trader, highly recommended
Customer Service
Quality
Value
Can't fault the team at SweepSmart. Efficient, fast, clean and knowledgeable. Very reasonable price, good communication. Have used them a few times. Highly recommended.
Customer in Greater London Posted on 07/11/2025 , work completed 07/11/2025
Very straightforward - great experience
Customer Service
Quality
Value
There's almost nothing here to review - it was one of the most straightforward trade bookings I've experienced. We booked online - very easy - and they turned up in the window they said, with reminders and more detail nearer the date, and then when they were on their way. Job was done very quickly and neatly. I liked the certificate they give you online where you can see a photo of the flue, as well as evidence of the smoke test.
Customer in Hertfordshire Posted on 17/11/2025 , work completed 17/11/2025
Top‑Notch Chimney Service
A top‑notch chimney service with clear, friendly communication. From the moment I booked, the team kept me fully informed about what to expect. Their messages were concise yet thorough, and I received friendly SMS reminders ahead of the appointment—so I never had to wonder when they’d arrive. The sweep arrived right on schedule, fully equipped and ready to go. They worked efficiently, and what impressed me most was the attention to detail. Overall, the blend of reliable service, crystal‑clear communication, punctual arrival, and immaculate cleanup makes this chimney‑sweep service stand out. I wholeheartedly recommend them to anyone seeking a hassle‑free, professional chimney cleaning experience.
Customer in Hertfordshire Posted on 18/11/2025 (Reviewer did not use service)
have a wwodburner so cleaned that and cleaned the chimney
Customer Service
Quality
Value
Brilliant and marvellous. Really nice man. I found him online. I could not be happier.
Mrs R Posted on (undated) , work completed 02/12/2015
Sweeped both open place fireplace chimneys
Customer Service
Quality
Value
Brilliant and amazing! Very helpful and happy to recommend. All our chimmneys now work so much better. Full of advice.
David,Chehsam Posted on (undated) , work completed 02/12/2015
Polite, clean, prompt & professional
Customer Service
Quality
Value
Paul Solicari arrived at the arranged time, he was polite, respectful, clean & tidy and gave sound advice to me about my fire place and it's state of health. I would feel very confident in recommending him to any new clients.
Daniel, Hertfordshire Posted on 28/11/2015 , work completed 28/11/2015
Excellent service
Customer Service
Quality
Value
Professional & informative. Friendly & efficient. Would definitely recommend.
lynne uffindell Posted on 24/02/2016 , work completed 24/02/2016