Endorsed by Which?

SweepSmart

5.0

659 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
659 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
A very good service
Customer Service
Quality
Value
The job was carried out efficiently with floor covers provided to protect the carpet. The hearth was left in a much cleaner state than found! Polite service and value for money.
Customer in Highgate Posted on 27/01/2020 , work completed 27/01/2020
The trader replied (on 23/02/2020)
Thank you, feedback is so important to us. We are pleased to hear you were happy with the service - we look forward to seeing you again.
Great Service
Customer Service
Quality
Value
I had seen Paul's van round the local area and remembered I'd taken a photo of it a few weeks previously after a neighbour had knocked at the weekend to say she'd seen birds flying in my chimney. I sent an enquiry via SweepSmart's website and got a response a couple of hours later which was impressive as it was a Sunday on a Bank Holiday Weekend. Paul gave me his availability, cost and details of what would they would do if birds were nesting in the stack. I received an email the night before to remind me of my appointment and a text the next morning with a more precise arrival time. The guys arrived exactly when they said they would and got straight to work. Dust sheets (clean!) were laid around the floor and over any furniture that couldn't be moved. All their equipment was clean and they worked in a tidy manner. Paul talked me through what they were doing and answered any questions I had on what I needed to do in the future if I wanted to use the fire places. I had three chimney's swept and by the time they'd left you wouldn't have even known they'd been there. I would highly recommend and use Paul and his team again; they were professional, informative and experts in their trade. Thank you!
Customer in Greater London Posted on 08/09/2020 , work completed 20/09/2007
Great Service.
Customer Service
Quality
Value
This company offers a service that cannot be beaten. Paul turned up on time covered all my carpet to make sure there was no dirt or mess, he made a brilliant job of sweeping my log burning stove chimney. I cannot recommend him highly enough, I used him last year for the first time and I most certainly will be using him next. He turned up on time and he has a great little app that lets you follow him on a map to see you when he will be with you. Also easy to pay through the link on his app.
Customer in Essex Posted on 28/10/2020 , work completed 27/10/2020
Supersweeper
Customer Service
Quality
Value
Sweepsmart were quick, courteous and did the job, plus they gave me some good advice on how to make the fire burn better. I will use them again.
Customer in Greater London Posted on 29/10/2020 , work completed 29/10/2020
Excellent service - highly recommended
Customer Service
Quality
Value
Excellent service from first booking, to follow up, booking confirmation, arrival time, and work undertaken. Paul arrived exactly when scheduled, he is polite, friendly and couldn't have done a better job for us. He worked quickly, and couldn't have done more to ensure 100% satisfaction. The price for cleaning our woodburner is very competitive, certification and invoice received on the day the work was undertaken. I would have no hesitation in recommending him and his company.
Customer in Cambridgeshire Posted on 06/12/2020 , work completed 05/12/2020
Easy and pleasant company to use
Customer Service
Quality
Value
Great service again from Paul and his team. Nothing is too much trouble for them and they always clear things away before and after the job. This is the second year since we installed the wood burner. They rock as a group and don't mess around when it comes to service. Always there when you need them. We had problems with the fire originally but they pointed us in the right direction and it's now solved. I'd always recommend them for prompt and efficient service.
Customer in Greater London Posted on 01/11/2020 , work completed 23/10/2020
Cowl renewal and chimney sweeping for a woodburning stove
Customer Service
Quality
Value
Was a delightful experience from beginning to end. I was informed all the way from a first phone call (with a very pleasant young lady) to the actual appointment. I had my cowl refitted (the last one blew off in the wind) Paul and his assistant were very pleasant and very covid aware(good practice). Floors were covered and work done with great competence. Paul even replaced rope inside the door of Woodburner, leaving stove much better! I am delighted with this service and the cost! I would thoroughly recommend this company
Customer in Greater London Posted on 04/02/2021 , work completed 28/01/2021
Great and friendly service
Customer Service
Quality
Value
When I rang Sweepsmart in December the lady who answered the phone was extremely polite and courteous and very helpful. Paul and his colleague arrived when they said they would, had emailed me in advance just to make sure all was well and when they arrived they got on with the job without any fuss. They inspected, tested and cleaned the chimney all within two hours and they had sent me their report by the end of the day. Excellent service and I would definitely recommend them and will be asking them to come back next year.
Customer in Greater London Posted on 04/01/2021 , work completed 04/01/2021
Professional
Customer Service
Quality
Value
We hired Sweep Smart to sweep and check our chimney after moving home. They were very professional and knowledgable, talking us through their findings. The soot was totally managed so everything was left clean.
Customer in Greater London Posted on 14/01/2021 , work completed 13/01/2021
Efficient, friendly and good value
Customer Service
Quality
Value
I have used SweepSmart to clean the chimney 3 years in a row now. They are always professional, efficient and a pleasure to do business with. There is never any mess left after their visit and the certificate is issued swiftly.
Customer in Greater London Posted on 25/03/2021 , work completed 11/01/2021
Super professional service
Customer Service
Quality
Value
From the beginning dealing with Smart Sweep was incredibly easy and very professional. They helped me understand the type of service I needed and were able to make a booking for the following week. Paul came to our apartment today to clean and inspect our chimney. He arrived on time, was friendly and very efficient. I was particularly impressed with the care and attention he showed in preparing the room and keeping the noise down to an absolute minimum (which given two of us were working from home that day was much appreciated). After cleaning and inspecting the chimney, Paul gave us a verbal report and a plan for installing our new fireplace. The written report will be sent later today. Paul left with room spotlessly clean and I will be engaging smart Sweep to install our fireplace this summer. I cannot recommend them highly enough.
Customer in Greater London Posted on 09/06/2021 , work completed 09/06/2021
Excellent professional Chimney Sweep
Customer Service
Quality
Value
Our old chimney sweep warned us that there was a block in our chimney and suggested we get a chimney sweep with cameras. Having found Paul from Sweepsmart via a search I was delighted how efficient the appointment booking was. Subsequently, Paul found a severe blockage in the chimney which he managed to clear. Friendly, professional, knowledgeable and loves his job. I would highly recommend Paul and his team.
Customer in Greater London Posted on 25/07/2021 , work completed 24/06/2021
My review
Customer Service
Quality
Value
First class in every respect.
Anthony, London Posted on 19/02/2018 , work completed 19/02/2018
Professional and considerate
Customer Service
Quality
Value
I would certainly recommend Paul to others - the job is done with minimal disruption thanks to his careful preparation and I have every confidence in his professional knowledge and experience.
Holly, London Posted on 21/10/2018 , work completed 21/10/2018
First Class Worker
Customer Service
Quality
Value
Found Paul online. He changed his schedule to accommodate me as we had a trapped bird in the chimney. Paul was very helpful and knowledgeable and set to work immediately. He completed his work and freed the trapped pigeon. He left the house spotlessly clean and I would not hesitate to recommend this man to family and friends. Thanks Paul.
markwilson6333 Posted on 22/06/2018 , work completed 22/06/2018
Fast efficient service
Customer Service
Quality
Value
Paul and his assistant arrived promptly and set to work immediately. The work was carried out efficiently, all surfaces were protected, absolutely no mess anywhere. Polite and knowledgeable. Would not hesitate to recommend his service.
Harvey Posted on 04/06/2018 , work completed 04/06/2018
More than just a sweep... He is an expert on this subject.
Customer Service
Quality
Value
This is the second time Paul has swept our chimney. Once again on time and a nice clean job. He then gave valuable advice on the fuels we were burning and some very useful observations on how we use the fire. He gave a very pertinent warning of the long term problems associated with slow burning smokeless fuels, and the build up of sulphur deposits as a result. If you spend a lot of money burning expensive smokeless fuels, (like we do) speak to this guy, he really knows his stuff, and he could save you some real money. Definitely recommended.
Tom & Gerry Posted on 10/08/2018 , work completed 10/08/2018
Excellent service - highly recommend
Customer Service
Quality
Value
Paul was very thorough as well as helpful and knowledgable in advising on our wood burner issues. Would highly recommend!
ZoeWill Posted on 13/08/2018 , work completed 13/08/2018
Knowledgeable, clean, tidy and efficient
Customer Service
Quality
Value
We first contacted Paul to sweep our chimney in preparation for a stove installation and he gave us some great tips for choosing our stove. Since then we have always used Paul and he is easy to book, very professional and so clean and tidy you wouldn't know he'd been. Would definitely recommend.
Lisa A Posted on 03/08/2018 , work completed 03/08/2018
First Class Service
Customer Service
Quality
Value
Paul did an excellent job today on my chimney. He arrived on time, explained what he was doing and gave me recommendations for future use. He was extremely tidy, there was no mess any where. He was polite and extremely professional in the way he worked. I would have no hesitation in recommending him to anyone. A brilliant service.
TatianaK Posted on 16/08/2018 , work completed 16/08/2018
Punctual, Clean, Tidy, Personable and Knowledgeable
Customer Service
Quality
Value
Not much more to say than the title really! Couldn't have asked for more, great thorough job, wood burner all ready for winter! Would recommend to anyone.
Needham Posted on 28/08/2018 , work completed 28/08/2018
Excellent Work
Customer Service
Quality
Value
Today Paul cleaned out both of my chimneys. He was punctual, professional, incredibly clean (and one chimney was filled with old bird nests) and very knowledgeable. I would not hesitate to recommend him to anyone.
DawnMW Posted on 20/09/2018 , work completed 20/09/2018
Very pleased with SweepSmart's services!
Customer Service
Quality
Value
Paul the chimney sweep came today to clean our wood burning stove. Everything was done in a very professional, thorough yet friendly manner. Paul advised about the best type fuel to use and explained the reason why. The certificate was emailed across very promptly and it is quite handy to have an electronic copy. Would definitely recommend!
LondonLady Posted on 20/09/2018 , work completed 20/09/2018
Hardly knew they were here
Customer Service
Quality
Value
Paul and colleague arrived bang on time. They were extremely polite and friendly. They swept two chimneys quickly and at a good price with zero fuss and inconvenience. We hardly knew they were here! Highly recommended.
Customer in Greater London Posted on 08/02/2019 , work completed 08/02/2019
Great service
Customer Service
Quality
Value
Paul was very professional and friendly. Our sweep was carried out without any dust escaping and our stove now runs extremely well.
Customer in Greater London Posted on 08/02/2019 , work completed 18/01/2019