Endorsed by Which?

SweepSmart

5.0

659 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
659 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very Professional
Customer Service
Quality
Value
Very satisfied with this service. Very thorough in terms of sealing the fire, safety for themselves and in explaining the situation. Room was left spotless. Would be happy to recommend them to anyone.
Customer in Hertfordshire Posted on 12/02/2019 , work completed 12/02/2019
Great service
Customer Service
Quality
Value
Great service. Paul & guys colleague arrived right on time and did a great job. The place was spotless when they left. I will use Paul's services again without an hesitation.
Customer in Greater London Posted on 16/02/2019 , work completed 16/02/2019
Highly professional
Customer Service
Quality
Value
Prompt arrival, chimney swept without any fuss or mess. Excellent advice about the fireplace and CO detector. I will use him again.
Customer in Greater London Posted on 18/01/2019 , work completed 18/01/2019
Excellent job - thank you
Customer Service
Quality
Value
Paul and his colleague could not have done a better job. Prompt, polite, professional, clean and tidy work. Answered all my questions patiently and provided useful information and advice. Would definitely recommend. Thank you.
Jenny, Hertfordshire Posted on 12/10/2017 , work completed 12/10/2017
Chimney Sweep
Customer Service
Quality
Value
Paul was very prompt in replying to my original request and flexible enough to be booked in at short notice to carry out a sweep of 8 chimneys. Thoroughly professional, tidy and left everything as it was before. Would not hesitate to recommend.
JamesS Posted on 27/03/2018 , work completed 27/03/2018
Professional and swift service
Customer Service
Quality
Value
Good communication, quality service, well-priced, very informative and helpful. What more can you ask for?
Customer in Greater London Posted on 26/11/2018 , work completed 24/11/2018
Excellent, efficient service
Customer Service
Quality
Value
Paul and his team provide the very best service in chimney sweeping. Really friendly, efficient and very tidy, they sorted my Victorian open fireplace in half an hour at a very reasonable rate. Certified member of the Guild of Master Chimney Sweep Ltd. Just recommended him to our managing agents and to friends in central London.
Customer in Greater London Posted on 18/12/2018 , work completed 18/12/2018
Clean work, thorough report and honest feedback
Customer Service
Quality
Value
Paul has just cleaned my chimneys. Although the news was not great in regards to one fire, he provided excellent, clear advice and resolutions. He was also honest enough to suggest that I get quotes from other installers so that I feels completely satisfied with suggestions of works to be completed. I also overpaid him accidentally and he returned the over payment.
Customer in Greater London Posted on 08/01/2019 , work completed 08/01/2019
Excellent from start to finish
Customer Service
Quality
Value
If you need your chimney sweeping you don't need to consider anyone else. Paul's service was efficient, friendly and professional. The price was reasonable and he gave honest advice. He looked smart and professional too. Highly recommended.
Customer in Greater London Posted on 05/04/2019 , work completed 04/04/2019
Very knowledgeable and professional
Customer Service
Quality
Value
I had my 2 chimneys inspected and swept for the first time in over 16 years and I found Sweepsmart via Which. I asked for a means to review the job as I was very pleased with the communication before and after and the job itself. Paul is very knowledgeable and shares his knowledge to help customers. He even talked himself out of sweeping the 2nd (unused) chimney! He was very careful to keep the place clean, explained what he would do, shared his photos and findings with me and gave me advice on other related matters. I would 100% recommend Sweepsmart for professionalism, courtesy, knowledge and capability.
Customer in Greater London Posted on 22/08/2021 , work completed 29/07/2021
Friendly and efficient
Customer Service
Quality
Value
Communication before the visit was excellent. Paul was timely, friendly and knowledgeable. Highly recommended.
Julia in Hertfordshire Posted on 06/09/2021 , work completed 06/09/2021
Superb Service.
Customer Service
Quality
Value
Sweepsmart has once again done a superb job doing our yearly sweep of the chimney and checking over of our log burner- this year we also needed the door rope replaced, which Paul did for us even though we hadn’t booked that specific job in. I don’t and wouldn’t use anyone else and highly recommend Sweepsmart. Paul fitted our log burner 3 years ago and comes every year to sweep and make sure it’s good to go and safe to use for the winter months ahead. Superb service, prompt, clean, friendly, value for money and hassle free and Paul is a great guy who is a pleasure to have in your home. Thanks Paul- see you next year.
Angela in Greater London Posted on 16/09/2021 , work completed 16/09/2021
Highly recommended
Customer Service
Quality
Value
Efficient, friendly service from start to finish. Before and after information about the visit was very good. Would highly recommend.
Customer in Central Bedfordshire Posted on 30/09/2021 , work completed 30/09/2021
Chimney sweep and CCTV inspection
Customer Service
Quality
Value
Really good and thorough job. Knowledgeable provided helpful advice on what options are available for fire/stove. Would definitely recommend SweepSmart for chimney sweep and inspection.
Customer in Greater London Posted on 14/10/2021 , work completed 14/10/2021
Sweepsmart Chimney Sweep
Customer Service
Quality
Value
A very prompt and efficient service. Room left in an immaculate condition. Nice to know the work has been professionally carried out. Would not use anyone else for chimney sweeping.
Customer in Greater London Posted on 04/11/2021 , work completed 04/11/2021
Excellent Service
Customer Service
Quality
Value
We have used SweepSmart for three years and once again Paul has provided an excellent service. The team are punctual, professional and always leave the room spotless. Highly recommended.
Customer in Greater London Posted on 23/11/2021 , work completed 23/11/2021
Excellent Service
Customer Service
Quality
Value
This is the first time I have used this company and I was very impressed with the service provided. I received reminder emails of the appointment and was kept informed by text of the estimated arrival time of the Sweep (Tony) on the day. I requested a CCTV inspection of the flue in addition to the chimney being swept and both were carried out professionally, thoroughly and to a high standard. The room was left absolutely clean. I consider their charge for the work that was carried out to be very reasonable. I will definitely be using SweepSmart in the future.
Customer in Essex Posted on 24/11/2021 , work completed 24/11/2021
Efficient, and professional
Customer Service
Quality
Value
This is the 2nd year we have used Paul and Sweepsmart. Prompt, professional and polite service, I appreciate the text alert to say they are on their way and an ETA - really helpful when you are working at home. Paul was swift and offered useful information to help us get a more effective burn, as well as regarding our CO2 monitor.
Customer in Hertfordshire Posted on 29/11/2021 , work completed 29/11/2021
Sweeping chimney.
Customer Service
Quality
Value
Good friendly advice and excellent service. I would highly recommend SweepSmart to others as I was most impressed with his workmanship.
Customer in Hertfordshire Posted on 03/02/2022 , work completed 03/02/2022
The trader replied (on 10/02/2022)
Thank you for your great review.
First Class
Customer Service
Quality
Value
Sweep Smart arrived on time, were clean and tidy and took photographs, external and internal. The chimney is now clean and ready for another winter. I have a safety certificate to show my long term visitor. I shall certainly use Sweep Smart again and recommend the firm to my neighbours.
Customer in Greater London Posted on 15/06/2022 , work completed 14/06/2022
The trader replied (on 19/08/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Fantastic service.
Customer Service
Quality
Value
Communication has been fantastic right from the start when making our appointment through to the chimney sweep arriving with us. Adam was our sweep who was superb. Lovely guy who could not do enough for us, our chimney turned out to be very difficult and it look him a long time, way beyond his day of work. We cannot fault either Adam or the company, we would highly recommend them. Thank you Adam and SweepSmart
Customer in Hertfordshire Posted on 27/09/2022 , work completed 27/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Always excellent service!
Customer Service
Quality
Value
Always excellent service from the Sweepsmart team. Very friendly and professional and efficient. They always leave the place as they find it. Paul fitted my log burning stove originally and I now only use the team when need to have the chimney swept. On this occasion I only booked the day before and Adam fitted me in at such short notice. Much appreciated!
Customer in Greater London Posted on 01/10/2022 , work completed 01/10/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Chimney sweep
Customer Service
Quality
Value
Tony was excellent - friendly, took great care, explained what he was doing and left it all as he found it. Very pleased
Customer in Greater London Posted on 04/10/2022 , work completed 04/10/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great service
Customer Service
Quality
Value
Excellent customer service, both when booking the job and while it was being carried out. Highly recommended.
Customer in Greater London Posted on 20/10/2022 , work completed 20/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Speedy, honest and super professional
Customer Service
Quality
Value
All expectations exceeded. I got very honest feedback about what was and wasn't needed. Work was carried out swiftly and my millions of questions answered with good grace! Would highly recommend.
Customer in Greater London Posted on 25/10/2022 , work completed 25/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.